Hello and thanks in advance for your help.
About a week ago I noticed a strange problem with streaming online video from sites like youtube and others. If I pause a video and step away for any length of time it won't start up again. Similarly if I watch one video straight through and then try to watch another the second one will not work at all. I though it was a flash problem but then I went to a video site that uses HTML5 and the same thing happened.
Later that day when I tried to shut down the laptop I realized that the tablet screen for windows 8 wasn't coming up at all. I had to use Control, alt, delete to shut down. Since then the tablet screen will come up sometimes but it always sticks for several minutes until I have to shut down to get it back. Additionally there have been some audio problems with the speakers suddenly not working for a while but then working again the next day.
I tried to download the Farbar Recovery Scan Tool but every time it says the download fails. And eventually when I find a site that I can download from (Although it says it fails there too) there is a message saying It can not run on my PC. I have tried both the 32 and 64 versions.
Below is my aswMBR Log and the SpybotS&D log in case that helps
aswMBR Log
aswMBR version 1.0.1.2252 Copyright(c) 2014 AVAST Software
Run date: 2015-07-18 18:33:39
-----------------------------
18:33:39.686 OS Version: Windows x64 6.2.9200
18:33:39.686 Number of processors: 2 586 0x2A07
18:33:39.687 ComputerName: DELL UserName: Alan
18:33:41.195 Initialize success
18:33:41.218 VM: initialized successfully
18:33:41.220 VM: Intel CPU supported virtualized
18:33:44.897 VM: disk I/O iaStorA.sys
18:33:48.003 AVAST engine defs: 15071804
18:33:51.624 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000002c
18:33:51.627 Disk 0 Vendor: ST320LM001_HN-M320MBB 2AR20003 Size: 305245MB BusType: 11
18:33:51.756 Disk 0 MBR read successfully
18:33:51.763 Disk 0 MBR scan
18:33:51.772 Disk 0 unknown MBR code
18:33:51.779 Disk 0 Partition 1 00 EE GPT 2097151 MB offset 1
18:33:51.813 Disk 0 scanning C:\windows\system32\drivers
18:34:07.172 Service scanning
18:34:37.309 Modules scanning
18:34:37.325 Disk 0 trace - called modules:
18:34:37.715 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys storport.sys hal.dll iaStorA.sys
18:34:37.727 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xffffe001d70dc060]
18:34:37.736 3 CLASSPNP.SYS[fffff80008802170] -> nt!IofCallDriver -> [0xffffe001d5cabb40]
18:34:37.743 5 ACPI.sys[fffff80008a3ec21] -> nt!IofCallDriver -> \Device\0000002c[0xffffe001d5ca8060]
18:34:38.422 AVAST engine scan C:\windows
18:34:40.650 AVAST engine scan C:\windows\system32
18:38:27.870 AVAST engine scan C:\windows\system32\drivers
18:38:46.264 AVAST engine scan C:\Users\user
18:39:36.364 Disk 0 MBR has been saved successfully to "C:\Users\user\Desktop\MBR.dat"
18:39:36.371 The log file has been saved successfully to "C:\Users\user\Desktop\aswMBR.txt"
Search results from Spybot - Search & Destroy
7/18/2015 5:57:44 PM
Scan took 00:00:06.
3 items found.
MS DirectInput: [SBI $9A063C91] Most recent application (Registry Change, nothing done)
HKEY_USERS\S-1-5-21-784291939-2049310861-2985522810-1001\Software\Microsoft\DirectInput\MostRecentApplication\Name
MS DirectInput: [SBI $7B184199] Most recent application ID (Registry Change, nothing done)
HKEY_USERS\S-1-5-21-784291939-2049310861-2985522810-1001\Software\Microsoft\DirectInput\MostRecentApplication\Id
Cache: [SBI $49804B54] Browser: Cache (1) (Browser: Cache, nothing done)
--- Spybot - Search & Destroy version: 2.4.40.131 DLL (build: 20140425) ---
2014-06-24 blindman.exe (2.4.40.151)
2014-06-24 explorer.exe (2.4.40.181)
2014-06-24 SDBootCD.exe (2.4.40.109)
2014-06-24 SDCleaner.exe (2.4.40.110)
2014-06-24 SDDelFile.exe (2.4.40.94)
2013-06-18 SDDisableProxy.exe
2014-06-24 SDFiles.exe (2.4.40.135)
2014-06-24 SDFileScanHelper.exe (2.4.40.1)
2014-06-24 SDFSSvc.exe (2.4.40.217)
2014-06-24 SDHelp.exe (2.4.40.1)
2014-04-25 SDHookHelper.exe (2.3.39.2)
2014-04-25 SDHookInst32.exe (2.3.39.2)
2014-04-25 SDHookInst64.exe (2.3.39.2)
2014-06-24 SDImmunize.exe (2.4.40.130)
2015-07-01 SDInform2xWin10.exe (1.3.0.0)
2014-06-24 SDLogReport.exe (2.4.40.107)
2014-06-24 SDOnAccess.exe (2.4.40.11)
2014-06-24 SDPESetup.exe (2.4.40.3)
2014-06-24 SDPEStart.exe (2.4.40.86)
2014-06-24 SDPhoneScan.exe (2.4.40.28)
2014-06-24 SDPRE.exe (2.4.40.22)
2014-06-24 SDPrepPos.exe (2.4.40.15)
2014-06-24 SDQuarantine.exe (2.4.40.103)
2014-06-24 SDRootAlyzer.exe (2.4.40.116)
2014-06-24 SDSBIEdit.exe (2.4.40.39)
2014-06-24 SDScan.exe (2.4.40.181)
2014-06-24 SDScript.exe (2.4.40.54)
2014-06-24 SDSettings.exe (2.4.40.139)
2014-06-24 SDShell.exe (2.4.40.2)
2014-06-24 SDShred.exe (2.4.40.108)
2014-06-24 SDSysRepair.exe (2.4.40.102)
2014-06-24 SDTools.exe (2.4.40.157)
2014-06-24 SDTray.exe (2.4.40.129)
2014-06-27 SDUpdate.exe (2.4.40.94)
2014-06-27 SDUpdSvc.exe (2.4.40.77)
2014-06-24 SDWelcome.exe (2.4.40.130)
2014-04-25 SDWSCSvc.exe (2.3.39.2)
2015-03-25 spybotsd2-install-av-update.exe (2.4.40.0)
2014-05-20 spybotsd2-install-bdcore-update.exe (2.3.39.0)
2014-07-31 spybotsd2-translation-esx.exe
2013-06-19 spybotsd2-translation-frx.exe
2015-03-25 spybotsd2-translation-hrx.exe
2014-08-25 spybotsd2-translation-hux2.exe
2014-10-01 spybotsd2-translation-nlx2.exe
2014-11-05 spybotsd2-translation-ukx.exe
2014-07-26 unins000.exe (51.1052.0.0)
1999-12-02 xcacls.exe
2012-08-23 borlndmm.dll (10.0.2288.42451)
2012-09-05 DelZip190.dll (1.9.0.107)
2012-09-10 libeay32.dll (1.0.0.4)
2012-09-10 libssl32.dll (1.0.0.4)
2014-04-25 NotificationSpreader.dll
2014-06-24 SDAdvancedCheckLibrary.dll (2.4.40.98)
2015-03-25 SDAV.dll
2014-06-24 SDECon32.dll (2.4.40.114)
2014-06-24 SDECon64.dll (2.3.39.113)
2014-06-24 SDEvents.dll (2.4.40.2)
2014-06-24 SDFileScanLibrary.dll (2.4.40.14)
2014-04-25 SDHook32.dll (2.3.39.2)
2014-04-25 SDHook64.dll (2.3.39.2)
2014-06-24 SDImmunizeLibrary.dll (2.4.40.2)
2014-06-24 SDLicense.dll (2.4.40.0)
2014-06-24 SDLists.dll (2.4.40.4)
2014-06-24 SDResources.dll (2.4.40.7)
2014-06-24 SDScanLibrary.dll (2.4.40.131)
2014-06-24 SDTasks.dll (2.4.40.15)
2014-06-24 SDWinLogon.dll (2.4.40.0)
2012-08-23 sqlite3.dll
2012-09-10 ssleay32.dll (1.0.0.4)
2014-06-24 Tools.dll (2.4.40.36)
2015-04-22 Includes\Adware-000.sbi
2015-02-27 Includes\Adware-001.sbi
2015-07-15 Includes\Adware-C.sbi
2014-01-13 Includes\Adware.sbi
2014-01-13 Includes\AdwareC.sbi
2010-08-13 Includes\Cookies.sbi
2014-11-14 Includes\Dialer-000.sbi
2014-11-14 Includes\Dialer-001.sbi
2014-01-08 Includes\Dialer-C.sbi
2014-01-13 Includes\Dialer.sbi
2014-01-13 Includes\DialerC.sbi
2014-01-09 Includes\Fraud-000.sbi
2014-01-09 Includes\Fraud-001.sbi
2014-03-31 Includes\Fraud-002.sbi
2014-01-09 Includes\Fraud-003.sbi
2012-11-14 Includes\HeavyDuty.sbi
2014-11-14 Includes\Hijackers-000.sbi
2014-11-14 Includes\Hijackers-001.sbi
2014-01-08 Includes\Hijackers-C.sbi
2014-01-13 Includes\Hijackers.sbi
2014-01-13 Includes\HijackersC.sbi
2014-01-08 Includes\iPhone-000.sbi
2014-01-08 Includes\iPhone.sbi
2014-11-14 Includes\Keyloggers-000.sbi
2014-09-24 Includes\Keyloggers-C.sbi
2014-01-13 Includes\Keyloggers.sbi
2014-01-13 Includes\KeyloggersC.sbi
2014-11-14 Includes\Malware-000.sbi
2014-11-14 Includes\Malware-001.sbi
2014-11-14 Includes\Malware-002.sbi
2014-11-14 Includes\Malware-003.sbi
2014-11-14 Includes\Malware-004.sbi
2014-11-14 Includes\Malware-005.sbi
2014-02-26 Includes\Malware-006.sbi
2014-01-09 Includes\Malware-007.sbi
2015-07-01 Includes\Malware-C.sbi
2014-01-13 Includes\Malware.sbi
2013-12-23 Includes\MalwareC.sbi
2014-11-14 Includes\PUPS-000.sbi
2014-01-15 Includes\PUPS-001.sbi
2014-01-15 Includes\PUPS-002.sbi
2015-07-15 Includes\PUPS-C.sbi
2012-11-14 Includes\PUPS.sbi
2014-01-07 Includes\PUPSC.sbi
2014-01-08 Includes\Security-000.sbi
2014-01-08 Includes\Security-C.sbi
2014-01-21 Includes\Security.sbi
2014-01-21 Includes\SecurityC.sbi
2014-11-14 Includes\Spyware-000.sbi
2015-05-06 Includes\Spyware-001.sbi
2015-05-27 Includes\Spyware-C.sbi
2014-01-21 Includes\Spyware.sbi
2014-01-21 Includes\SpywareC.sbi
2011-06-07 Includes\Tracks.sbi
2012-11-19 Includes\Tracks.uti (*)
2014-01-15 Includes\Trojans-000.sbi
2014-01-15 Includes\Trojans-001.sbi
2014-11-14 Includes\Trojans-002.sbi
2014-01-15 Includes\Trojans-003.sbi
2014-01-15 Includes\Trojans-004.sbi
2014-03-19 Includes\Trojans-005.sbi
2015-03-31 Includes\Trojans-006.sbi
2014-01-15 Includes\Trojans-007.sbi
2014-07-09 Includes\Trojans-008.sbi
2014-07-09 Includes\Trojans-009.sbi
2015-07-15 Includes\Trojans-C.sbi
2014-01-15 Includes\Trojans-OG-000.sbi
2014-01-15 Includes\Trojans-TD-000.sbi
2014-01-15 Includes\Trojans-VM-000.sbi
2014-01-15 Includes\Trojans-VM-001.sbi
2014-01-15 Includes\Trojans-VM-002.sbi
2014-01-15 Includes\Trojans-VM-003.sbi
2014-01-15 Includes\Trojans-VM-004.sbi
2014-01-15 Includes\Trojans-VM-005.sbi
2014-01-15 Includes\Trojans-VM-006.sbi
2014-01-15 Includes\Trojans-VM-007.sbi
2014-01-15 Includes\Trojans-VM-008.sbi
2014-01-15 Includes\Trojans-VM-009.sbi
2014-01-15 Includes\Trojans-VM-010.sbi
2014-01-15 Includes\Trojans-VM-011.sbi
2014-01-15 Includes\Trojans-VM-012.sbi
2014-01-15 Includes\Trojans-VM-013.sbi
2014-01-15 Includes\Trojans-VM-014.sbi
2014-01-15 Includes\Trojans-VM-015.sbi
2014-01-15 Includes\Trojans-VM-016.sbi
2014-01-15 Includes\Trojans-VM-017.sbi
2014-01-15 Includes\Trojans-VM-018.sbi
2014-01-15 Includes\Trojans-VM-019.sbi
2014-01-15 Includes\Trojans-VM-020.sbi
2014-01-15 Includes\Trojans-VM-021.sbi
2014-01-15 Includes\Trojans-VM-022.sbi
2014-01-15 Includes\Trojans-VM-023.sbi
2014-01-15 Includes\Trojans-VM-024.sbi
2014-01-15 Includes\Trojans-ZB-000.sbi
2014-01-15 Includes\Trojans-ZL-000.sbi
2014-01-09 Includes\Trojans.sbi
2014-01-16 Includes\TrojansC-01.sbi
2014-01-16 Includes\TrojansC-02.sbi
2014-01-16 Includes\TrojansC-03.sbi
2014-01-16 Includes\TrojansC-04.sbi
2014-01-16 Includes\TrojansC-05.sbi
2014-01-09 Includes\TrojansC.sbi