about trojan

[Darsh123]

Please can you help me there is a trojan virus in a file core.cache.disk.
it cannot be deleted and gets detected again and again

 

[spybotsandra]

Hello,

"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

Start your own thread in the Malware Removal Forum

A helper will advise you when available.

By the way...you have posted in the Tavern: A place to chat or ask general questions, no politics or religion please. Questions related to Spybot-S&D support/tools, or requests for Malware removal, should be posted in the appropriate forum. Not in the tavern.

Best regards
Sandra
Team Spybot

 

[md usa spybot fan]

There are two things that you can try to get rid of the things that Spybot-S&D is having difficulty removing:

1. Try to run it the next time you reboot.
   • Go into Spybot > Mode > Advanced mode > Settings > Settings > look for "System start" (located half way down the page).
   • Check the option: "Run program once at next system startup".
   • Reboot the system.
2. Run it in Safe mode.
   • Reboot your system in Safe mode and run Spybot-S&D.

If Spybot still fails to fix the problem, please post the most resent Fixes.yymmdd-hhmm.log from when you attempted to fix the problem.

Note: By default here are two Checks.yymmdd-hhmm logs produced during a scan. The second Checks.yymmdd-hhmm has the details of what the scan found. A Fixes.yymmdd-hhmm log is produced if you fix or attempt to fix something.

Two methods to copy and post that information:

• Method 1:
  • Go into Spybot > Mode > Advanced mode > Tools > View Reports > View Previous reports. Look for the Fixes.yymmdd-hhmm.log file that contains the detections that you would like help with. Open it. To copy it to the Clipboard, right click on the listing and select Select All > Right click again and select Copy. Paste (Ctrl+V) the contents of the Clipboard into a new post in this thread.
• Method 2
  • The Checks.yymmdd-hhmm.log and Fixes.yymmdd-hhmm.log files are stored in the following folders:
    • Windows 95 or 98:
      C:\Windows\Application Data\Spybot - Search & Destroy\Logs
    • Windows ME:
      C:\Windows\All Users\Application Data\Spybot - Search & Destroy\Logs
    • Windows NT, 2000 or XP:
      C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Logs
    • Windows Vista:
      C:\ProgramData\Spybot - Search & Destroy\Logs
  • Using Windows Explorer, navigate to the correct Fixes.yymmdd-hhmm.log. Double click on it and it should open with Notepad. To copy it to the Clipboard, right click on the listing and select Select All > Right click again and select Copy. Paste (Ctrl+V) the contents of the Clipboard into a new post in this thread.