Access violation at address 50035B5D in module rtl150.bpl

T

teulieres

New member
Access violation at address 50035B5D in module 'rtl150.bpl'. Read of address FFFFFFFC

when I try to update my home version
 
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Hello teulieres,

Is this the first time you received that error?

Home Edition allows you to automate scanning, fixing, immunization and updating, is this when the issue occurred.

Also what is the operating system please. :)

Best regards.
 
Hi,
my operating is Windows 8.2
yes it's the first time that I have this problem.
the update is automatic but never stop.
1 hour later it's always searching

regards
 
Hello teulieres,

Sorry for the problem and to clarify, have you closed the program before trying the update again?

Best regards.
 
hello, sorry for the long time I don't answer your question

yes of course I have try a lot of time !
after closed the program, after reboot my PC

regards
Jean-Pierre
 
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