adware in system23..etc..

[ian00]

when i run ad-aware there are too many things that will come out but i cant delete it.. what is the needed program for this?? because i only have ad-aware..

 

[steamwiz]

HI

system23 ? ... must be an old version ... we're up to system32 now :laugh:

Sorry... just joking

Please follow the recommendations here :-

http://forums.spybot.info/showthread.php?t=288

steam

 

[ian00]

*system 32 :laugh:


uhm do i need to post those logs.blahblah..??

 

[steamwiz]

Hi

Just the hijackthis log ... or any of the others if they show a problem which cannot be removed...

Don't forget to update us on the EXACT problem... names of malware, file names and paths ... anything you think may help us to resolve your problem... the more you tell us, the quicker we can help you resolve it

steam

 

[ian00]

i cant use any of these


Panda Online Scan
eTrust Antivirus Web Scanner

Bit Defender Virus Scan

Trend Micro Online Scan

Housecall For alternate browsers

 

[steamwiz]

1. These scanners need to download an ActiveX component to your computer ... are you allowing it ?

2. Have you run Spybot S & D ?

3. Post your hijackthis log

4. State the exact problems you are having...

steam

 

[ian00]

when i clicked pandasoftware this came out
"connection was refused when attempting to contact www.pandasoftware.com




problems..

adware,cmdservices,pop-ups,PC/Inet is too slow(THAT CANNOT BE REMOVED )

 

[ian00]

after running spybot what should i do? should i click that FIX?

 

[steamwiz]

Yes, let Spybot fix what it finds...

Then in order for me to assess your problem I need to see a hijackthis log...

steam

 

[ian00]

is this right?

Logfile of HijackThis v1.99.1
Scan saved at 7:50:22 PM, on 6/2/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\HyperTechnologies\Deep Freeze\DfServEx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\lssa32.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\win32host.exe
C:\WINDOWS\hlsass.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Acesoft\Tracks Eraser Pro\te.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\explorer.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.findthewebsiteyouneed.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.findthewebsiteyouneed.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://mail.yahoo.com/?.redir=ymmapi9&.clntymver=2004.11.23.1&.cldefstat=Def0
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {F2FA09FB-EE7A-46d8-9145-A1EEF7850052} - C:\WINDOWS\system32\geeba.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [msconfig38] mssvcc.exe
O4 - HKLM\..\Run: [defender] C:\\defender25.exe
O4 - HKLM\..\Run: [Microsoft Task Manager] tasks.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [WinDLL (wchshield.exe)] rundll32.exe C:\WINDOWS\System32\wchshield.exe,start
O4 - HKLM\..\Run: [Microsoft Configuration 77] microsot32.exe
O4 - HKLM\..\Run: [Windows Security Protocol] win32sprot.exe
O4 - HKLM\..\Run: [Windows Core Kernel Update] C:\WINDOWS\System32\win32bootcfg.exe
O4 - HKLM\..\Run: [libznc] rundll32.exe C:\WINDOWS\System32\libznc.dll,start
O4 - HKLM\..\Run: [secures23] mssecure.exe
O4 - HKLM\..\RunServices: [msconfig38] mssvcc.exe
O4 - HKLM\..\RunServices: [Microsoft Task Manager] tasks.exe
O4 - HKLM\..\RunServices: [Microsoft Configuration 77] microsot32.exe
O4 - HKLM\..\RunServices: [Windows Security Protocol] win32sprot.exe
O4 - HKLM\..\RunServices: [secures23] mssecure.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Tracks Eraser Pro] C:\Program Files\Acesoft\Tracks Eraser Pro\te.exe min
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Task Manager] tasks.exe
O4 - HKCU\..\Run: [Tspr] "C:\Program Files\drtn\stsa.exe" -vt yazb
O4 - HKCU\..\Run: [Microsoft Configuration 77] microsot32.exe
O4 - HKCU\..\Run: [Windows Security Protocol] win32sprot.exe
O4 - HKCU\..\RunServices: [Microsoft Task Manager] tasks.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O20 - Winlogon Notify: geeba - C:\WINDOWS\SYSTEM32\geeba.dll
O20 - Winlogon Notify: Syncmgr - C:\WINDOWS\system32\f4l00e3meh.dll
O23 - Service: ATI Windows Services - Unknown owner - C:\WINDOWS\lssa32.exe
O23 - Service: AutoComplete Service (Autocomplete) - Acesoft - C:\Program Files\Acesoft\Tracks Eraser Pro\autocomp.exe
O23 - Service: DFServEx - Hyper Technologies Inc. - C:\Program Files\HyperTechnologies\Deep Freeze\DfServEx.exe
O23 - Service: Win32 Kernel Update (Win32Kernel) - Unknown owner - C:\WINDOWS\win32host.exe
O23 - Service: Window Idle Services - Unknown owner - C:\WINDOWS\hlsass.exe

 

[ian00]

when i scanned using ad aware i saw something called look2me , win32 troj. discharger , virtumonde

*more problems .. when im browsing i just get redirected into websites that i havent seen since now i think that was " ad w-a-r-e "

sorry bout the late post im not really good at this stuff

 

[steamwiz]

Hi

OK ... you have a VX2 infection (look2me) a vundo trojan (virtumonde) several other trojans & several worms...

You will need to run at least half a dozen other programs to get rid of all these & this will take some time...

The reason your computer is in this condition is because you have NO service packs ... the service packs contain patches to plug all the security holes which have let these virus on to your computer... why do you not have any ?

Click Tools > windows update, in your browser and install all critical updates except service pack2 this must be applied once your computer is clean...

The trouble is without the service packs, your computer could be just as bad again, a week after we get it clean...

We'll star by removing the vundo trojan & the VX2 infection...

--
Please download VundoFix.exe to your desktop.
1. Double-click VundoFix.exe to run it.
2. Put a check next to Run VundoFix as a task.
3. You will receive a message saying vundofix will close and re-open in a minute or less. Click OK
4. When VundoFix re-opens - Click the "Scan for Vundo" button.
5. Once it's done scanning, click the "Remove Vundo" button.
6. You will receive a prompt asking if you want to remove the files, click "YES".
7. Once you click yes, your desktop will go blank as it starts removing Vundo.
8. When completed, VundoFix will prompt that it will shutdown your computer; click "OK".
9. Turn your computer back on.
10. Please post the contents of C:\vundofix.txt and a new HiJackThis log.

--
THEN...

please download and run Look2Me-Destroyer by Atribune

Follow the instructions here :-

http://www.atribune.org/content/view/28/

Please post the contents of C:\Look2Me-Destroyer.txt

--
I want to see :-

1. C:\vundofix.txt
2. C:\Look2Me-Destroyer.txt
3. A new hijackthis log

steam

 

[ian00]

my computer shuts down

and theres no other choice but to rformat it

can we still do some scans or something to make sure my PC is safe?

 

[ian00]

is there something wrong with this log?

Logfile of HijackThis v1.99.1
Scan saved at 12:52:15 PM, on 6/8/2006
Platform: Windows XP SP2, v.2096 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2096)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\HyperTechnologies\Deep Freeze\DfServEx.exe
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\TPSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HyperTechnologies\Deep Freeze\_$Df\FrzState.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\pavsrv51.exe
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\APVXDWIN.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Java\j2re1.4.2_12\bin\jusched.exe
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AVENGINE.EXE
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AntiSpam\pskmssvc.exe
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\FIREWALL\PNMSRV.EXE
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\SRVLOAD.EXE
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PsImSvc.exe
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\WebProxy.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\BitComet\BitComet.exe
C:\WINDOWS\system32\wuauclt.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr7/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr7/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\Inicio.exe"
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_12\bin\jusched.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_12\bin\npjpi142_12.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_12\bin\npjpi142_12.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1149720042187
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1149720783140
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D0BDEFEB-B94B-44FB-BA6B-5CBAB1E611B1}: NameServer = 202.52.162.40 203.177.3.100
O20 - Winlogon Notify: DfLogon - C:\WINDOWS\SYSTEM32\LogonDll.dll
O23 - Service: DFServEx - Hyper Technologies Inc. - C:\Program Files\HyperTechnologies\Deep Freeze\DfServEx.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\pavsrv51.exe
O23 - Service: Panda Antispam Engine (pmshellsrv) - PANDA SOFTWARE - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AntiSpam\pskmssvc.exe
O23 - Service: Panda Network Manager (PNMSRV) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\FIREWALL\PNMSRV.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PsImSvc.exe
O23 - Service: Panda TPSrv (TPSrv) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\TPSrv.exe

 

[steamwiz]

and theres no other choice but to rformat it

can we still do some scans or something to make sure my PC is safe?

Looks like you have reinstalled XP ?

Are you saying the computer shuts down after the reinstall ?

Your hijackthis log is clean

The only thing I see is that your java is out of date....

You can go here and install the latest version of Java.

http://java.com/en/download/index.jsp

Then go to add/remove programs and uninstall any earlier versions ...

steam

 

[tashi]

Thank you steamwiz.