already used spybot, still infected

[dannikuhn]

My mom's computer is having some problems. Before I found these forums, I already downloaded Spybot Search and Destroy and it found a bunch of spyware and trojans and I clicked "fix it." The computer is clearly still infected though. We already have trend micro on the computer, which my mom swears by since it isn't free and she actually payed for it. While it keeps telling me that dangerous websites are trying to be opened and that it is most likely spyware, when I try to do a scan through trendmicro all it picks up are cookies. My mom thinks its because by accident when spyware disguised itself as a spyware removal program, she clicked ok and let it start to download itself and maybe told trendmicro it was an acceptable program. I still don't understand why trendmicro wouldn't detect anything other than cookies though, shouldn't it?
Anyways, I need help getting rid of all the bad things on her computer because there are definitely some still around.
my hijack this log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:08:26 PM, on 1/3/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\PcCtlCom.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\tmproxy.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\PcScnSrv.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Zune\ZuneLauncher.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\pccguide.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optimum.net/Home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {7984bfa9-2245-489d-9e92-bed4c5ac3f48} - C:\WINDOWS\system32\palozora.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [pccguide.exe] C:\PROGRA~1\TRENDM~1\INTERN~3\pccguide.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [jiriduvibi] Rundll32.exe "C:\WINDOWS\system32\patohono.dll",s
O4 - HKLM\..\Run: [60de791e] rundll32.exe "C:\WINDOWS\system32\tupabezu.dll",b
O4 - HKLM\..\Run: [CPM63ed4a82] Rundll32.exe "c:\windows\system32\huwuzavo.dll",a
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [jiriduvibi] Rundll32.exe "C:\WINDOWS\system32\patohono.dll",s (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [jiriduvibi] Rundll32.exe "C:\WINDOWS\system32\patohono.dll",s (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-220523388-484763869-839522115-1005\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Danielle')
O4 - HKUS\S-1-5-21-220523388-484763869-839522115-1005\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Danielle')
O4 - HKUS\S-1-5-21-220523388-484763869-839522115-1005\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (User 'Danielle')
O4 - HKUS\S-1-5-21-220523388-484763869-839522115-1005\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe" (User 'Danielle')
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: RaptisoftGameLoader - http://real.gamehouse.com/real/games/raptisoft/raptisoftgameloader.cab
O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://download.mcafee.com/molbin/Shared/ComCtl32/6,0,80,22/ComCtl32.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1110499782187
O16 - DPF: {9C024426-7859-4B2D-AB4C-B1E370AE7549} - http://us.mcafee.com/Apps/WSC/en-us/WscWlanScannerCtrl.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.gamehouse.com/realarcade-webgames/zuma/popcaploader.cab
O20 - AppInit_DLLs: c:\windows\system32\huwuzavo.dll,C:\WINDOWS\system32\jibogosu.dll
O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\huwuzavo.dll
O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\huwuzavo.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Belkin Wireless USB Network Adapter (Belkin Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\PcScnSrv.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\tmproxy.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9107 bytes


I'm going away tomorrow morning and won't be back until sometime Tuesday but I'm going to ask my mom to use the forum and try to follow any advice. Thanks! Tell me if there is any more information needed.
-Danielle

 

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Make sure you read and follow the directions, anything else will slow the process and waste both of our time. I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.
The junk can be tough to remove, so do not expect fast or easy.

I apologize for the wait, volunteers are swamped at all forums with infected computers. If you have resolved your issues, please post to let me know so I can close this topic.

Hi Danielle, this is a nasty infection called virtumonde and there may be more. If you still need help, and you have read and followed the "Before you Post" directions, post a new HJT log since it has been five days, and I will take a look.

Thanks...Phil

 

[dannikuhn]

Thanks so much for the reply Phil,
I certainly still need help, there are still things lurking around on the computer and sadly neither my mom or I know much about computer viruses or how to fix them. I did another scan and this is my new log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:54:27 PM, on 1/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\PcCtlCom.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\TmPfw.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\PcScnSrv.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Zune\ZuneLauncher.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\pccguide.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\tmproxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7984bfa9-2245-489d-9e92-bed4c5ac3f48} - C:\WINDOWS\system32\tukebiya.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [pccguide.exe] C:\PROGRA~1\TRENDM~1\INTERN~3\pccguide.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [jiriduvibi] Rundll32.exe "C:\WINDOWS\system32\finawapi.dll",s
O4 - HKLM\..\Run: [CPM63ed4a82] Rundll32.exe "c:\windows\system32\pidokobo.dll",a
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe"
O4 - HKUS\S-1-5-19\..\Run: [jiriduvibi] Rundll32.exe "C:\WINDOWS\system32\finawapi.dll",s (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [jiriduvibi] Rundll32.exe "C:\WINDOWS\system32\finawapi.dll",s (User 'NETWORK SERVICE')
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: RaptisoftGameLoader - http://real.gamehouse.com/real/games/raptisoft/raptisoftgameloader.cab
O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://download.mcafee.com/molbin/Shared/ComCtl32/6,0,80,22/ComCtl32.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1110499782187
O16 - DPF: {9C024426-7859-4B2D-AB4C-B1E370AE7549} - http://us.mcafee.com/Apps/WSC/en-us/WscWlanScannerCtrl.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.gamehouse.com/realarcade-webgames/zuma/popcaploader.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\ludavigo.dll c:\windows\system32\pidokobo.dll
O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\pidokobo.dll
O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\pidokobo.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Belkin Wireless USB Network Adapter (Belkin Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\PcScnSrv.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\tmproxy.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 8342 bytes

 

[pskelley]

1) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.

2) A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
• See this Link for programs that need to be disabled and instruction on how to disable them.
• Remember to re-enable them when we're done.
  
  
• Double click on ComboFix.exe & follow the prompts.
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Tutorial if needed
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

3) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

Thanks

 

[dannikuhn]

ok, my combo fix log:

ComboFix 09-01-08.01 - Danielle 2009-01-08 19:24:35.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.289 [GMT -5:00]
Running from: c:\documents and settings\Danielle\Desktop\ComboFix.exe
AV: Trend Micro PC-cillin Internet Security 2007 *On-access scanning disabled* (Updated)
FW: Trend Micro PC-cillin Internet Security (Firewall) *disabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\windows\system32\~.exe
c:\windows\system32\agojuzil.ini
c:\windows\system32\avimulew.ini
c:\windows\system32\dayutowu.dll
c:\windows\system32\etanakoy.ini
c:\windows\system32\ezehumul.ini
c:\windows\system32\fanesohu.dll
c:\windows\system32\finawapi.dll
c:\windows\system32\fugudipi.dll
c:\windows\system32\gejiwuvu.dll
c:\windows\system32\gipidiwu.dll
c:\windows\system32\hebukivu.dll
c:\windows\system32\hisozopa.dll
c:\windows\system32\hojahuge.dll
c:\windows\system32\huwuzavo.dll
c:\windows\system32\ihuwohak.ini
c:\windows\system32\ijakizov.ini
c:\windows\system32\ipanutak.ini
c:\windows\system32\iwivunom.ini
c:\windows\system32\jakonehu.dll
c:\windows\system32\jijivafo.dll
c:\windows\system32\jutizowi.dll
c:\windows\system32\kahowuhi.dll
c:\windows\system32\keseziha.dll
c:\windows\system32\kumudoze.dll
c:\windows\system32\ludavigo.dll
c:\windows\system32\lumuheze.dll
c:\windows\system32\monuviwi.dll
c:\windows\system32\nasubiyi.dll
c:\windows\system32\ofavijij.ini
c:\windows\system32\ososefes.ini
c:\windows\system32\pidokobo.dll
c:\windows\system32\sefesoso.dll
c:\windows\system32\sinodisi.dll
c:\windows\system32\tiduzaba.dll
c:\windows\system32\tifakapu.dll
c:\windows\system32\todolaze.dll
c:\windows\system32\tukebiya.dll
c:\windows\system32\tupabezu.dll
c:\windows\system32\ubepepuy.ini
c:\windows\system32\uhosenaf.ini
c:\windows\system32\unibahoy.ini
c:\windows\system32\upakafit.ini
c:\windows\system32\uzebaput.ini
c:\windows\system32\welumiva.dll
c:\windows\system32\wogirubi.dll
c:\windows\system32\yamijoja.dll
c:\windows\system32\yokanate.dll
c:\windows\system32\yupepebu.dll

----- BITS: Possible infected sites -----

hxxp://77.74.48.105
.
((((((((((((((((((((((((( Files Created from 2008-12-09 to 2009-01-09 )))))))))))))))))))))))))))))))
.

2009-01-08 15:17 . 2009-01-08 15:17 8,000 ---hs---- c:\windows\system32\rasawofu.dll
2009-01-08 01:53 . 2009-01-08 01:53 8,000 ---hs---- c:\windows\system32\genajiwe.dll
2009-01-08 01:53 . 2009-01-08 01:53 7,994 ---hs---- c:\windows\system32\dupejume.dll
2009-01-07 13:53 . 2009-01-07 13:53 8,000 ---hs---- c:\windows\system32\pavogare.dll
2009-01-07 13:53 . 2009-01-07 13:53 7,998 ---hs---- c:\windows\system32\suteniro.dll
2009-01-06 23:01 . 2009-01-06 23:01 8,000 ---hs---- c:\windows\system32\bibamefe.dll
2009-01-06 23:01 . 2009-01-06 23:01 7,996 ---hs---- c:\windows\system32\kafonule.dll
2009-01-06 11:02 . 2009-01-06 11:02 7,994 ---hs---- c:\windows\system32\pehojowe.dll
2009-01-06 11:02 . 2009-01-06 11:02 7,994 ---hs---- c:\windows\system32\korimele.dll
2009-01-05 23:01 . 2009-01-05 23:01 8,000 ---hs---- c:\windows\system32\zerahesu.dll
2009-01-05 23:01 . 2009-01-05 23:01 8,000 ---hs---- c:\windows\system32\vujemozu.dll
2009-01-05 11:02 . 2009-01-05 11:02 7,996 ---hs---- c:\windows\system32\tibukiji.dll
2009-01-05 11:02 . 2009-01-05 11:02 7,994 ---hs---- c:\windows\system32\horodivu.dll
2009-01-04 23:00 . 2009-01-04 23:00 8,000 ---hs---- c:\windows\system32\ligijowe.dll
2009-01-04 23:00 . 2009-01-04 23:00 7,998 ---hs---- c:\windows\system32\tolojizi.dll
2009-01-04 11:00 . 2009-01-04 11:00 7,998 ---hs---- c:\windows\system32\mulirowo.dll
2009-01-03 14:19 . 2009-01-03 14:19 8,000 ---hs---- c:\windows\system32\metitalu.dll
2009-01-03 14:19 . 2009-01-03 14:19 7,994 ---hs---- c:\windows\system32\nanulote.dll
2009-01-03 02:19 . 2009-01-03 02:19 7,998 ---hs---- c:\windows\system32\kiwasuge.dll
2009-01-03 02:19 . 2009-01-03 02:19 7,994 ---hs---- c:\windows\system32\nudeleze.dll
2009-01-02 14:24 . 2009-01-02 14:24 7,996 ---hs---- c:\windows\system32\siduzeji.dll
2009-01-02 14:24 . 2009-01-02 14:24 7,994 ---hs---- c:\windows\system32\devopaha.dll
2009-01-01 19:16 . 2009-01-03 03:25 383 --a------ c:\windows\wininit.ini
2009-01-01 17:36 . 2009-01-01 17:43 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2009-01-01 17:36 . 2009-01-01 20:49 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-01-01 13:11 . 2009-01-01 13:11 7,996 ---hs---- c:\windows\system32\siyesohi.dll
2009-01-01 13:11 . 2009-01-01 13:11 4,096 ---hs---- c:\windows\system32\keheruhe.dll
2009-01-01 01:10 . 2009-01-01 01:10 8,000 ---hs---- c:\windows\system32\polumubi.dll
2009-01-01 01:10 . 2009-01-01 01:10 7,994 ---hs---- c:\windows\system32\gopakibi.dll
2008-12-31 13:11 . 2008-12-31 13:11 7,996 ---hs---- c:\windows\system32\berijona.dll
2008-12-31 13:11 . 2008-12-31 13:11 7,994 ---hs---- c:\windows\system32\wehemeru.dll
2008-12-30 15:07 . 2008-12-30 15:07 8,000 ---hs---- c:\windows\system32\popezaho.dll
2008-12-29 22:52 . 2008-12-29 22:52 <DIR> d-------- c:\documents and settings\All Users\Application Data\PopCap
2008-12-27 15:21 . 2008-12-27 15:21 <DIR> d-------- c:\program files\iPod
2008-12-27 15:20 . 2008-12-27 15:21 <DIR> d-------- c:\program files\iTunes
2008-12-27 15:20 . 2008-12-27 15:21 <DIR> d-------- c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-12-27 15:19 . 2008-12-27 15:19 <DIR> d-------- c:\program files\Bonjour
2008-12-27 15:15 . 2008-12-27 15:16 <DIR> d-------- c:\program files\Apple Software Update
2008-12-27 15:15 . 2008-11-07 14:23 32,000 --a------ c:\windows\system32\drivers\usbaapl.sys
2008-12-27 15:14 . 2008-12-27 15:21 <DIR> d-------- c:\program files\Common Files\Apple
2008-12-27 15:14 . 2008-12-27 15:14 <DIR> d-------- c:\documents and settings\All Users\Application Data\Apple
2008-12-24 13:23 . 2008-12-24 13:23 <DIR> d-------- c:\documents and settings\All Users\Application Data\acccore
2008-12-20 20:17 . 2008-12-20 20:17 <DIR> d-------- c:\program files\VideoLAN

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-08 20:29 --------- d-----w c:\documents and settings\All Users\Application Data\Google Updater
2009-01-03 21:07 --------- d-----w c:\program files\Trend Micro
2008-12-27 20:18 --------- d-----w c:\program files\QuickTime
2008-12-27 20:18 --------- d-----w c:\documents and settings\All Users\Application Data\Apple Computer
2008-12-24 18:23 --------- d-----w c:\program files\AIM6
2008-12-24 18:23 --------- d-----w c:\documents and settings\All Users\Application Data\Viewpoint
2008-12-24 18:22 --------- d-----w c:\documents and settings\All Users\Application Data\AOL
2008-12-24 18:08 --------- d-----w c:\documents and settings\All Users\Application Data\AOL Downloads
2008-10-23 12:36 286,720 ----a-w c:\windows\system32\gdi32.dll
2008-10-16 20:38 826,368 ----a-w c:\windows\system32\wininet.dll
2008-10-16 19:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 19:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 19:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 19:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 19:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 19:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 19:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 19:08 34,328 ----a-w c:\windows\system32\wups.dll
2005-07-09 13:08 774,144 ----a-w c:\program files\RngInterstitial.dll
2008-12-19 18:53 67,688 ----a-w c:\program files\mozilla firefox\components\jar50.dll
2008-12-19 18:53 54,368 ----a-w c:\program files\mozilla firefox\components\jsd3250.dll
2008-12-19 18:53 34,944 ----a-w c:\program files\mozilla firefox\components\myspell.dll
2008-12-19 18:53 46,712 ----a-w c:\program files\mozilla firefox\components\spellchk.dll
2008-12-19 18:53 172,136 ----a-w c:\program files\mozilla firefox\components\xpinstal.dll
2008-08-23 18:51 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008082320080824\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-07-02 68856]
"OE"="c:\program files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe" [2006-08-18 315392]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2007-03-14 24104]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-11-04 413696]
"pccguide.exe"="c:\progra~1\TRENDM~1\INTERN~3\pccguide.exe" [2006-08-25 3112960]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"Dell AIO Printer A920"="c:\program files\Dell AIO Printer A920\dlbkbmgr.exe" [2003-04-10 270336]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 c:\windows\BCMSMMSG.exe]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ scecli c:\windows\system32\ludavigo.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UpdatesDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\LEXPPS.EXE"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Belkin\\Belkin Wireless Network Utility\\WLanCfgG.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCPxpsp2res.dll,-22009

R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2006-08-24 281600]
R4 NwSapAgent;SAP Agent;c:\windows\system32\svchost.exe -k netsvcs [2003-07-16 14336]
R4 Tmpreflt;Tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2006-10-03 36368]
R4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2007-01-10 24652]
S3 bkn50USB;Belkin 54Mbps Wireless USB Network Adapter;c:\windows\system32\drivers\rt2500usb.sys [2005-03-08 140416]
S4 Tmntsrv;Trend Micro Real-time Service;c:\progra~1\TRENDM~1\INTERN~3\Tmntsrv.exe [2006-08-25 503808]
S4 TmPfw;Trend Micro Personal Firewall;c:\progra~1\TRENDM~1\INTERN~3\TmPfw.exe [2006-08-24 933949]
S4 tmproxy;Trend Micro Proxy Service;c:\progra~1\TRENDM~1\INTERN~3\tmproxy.exe [2006-08-24 561220]
.
Contents of the 'Scheduled Tasks' folder

2009-01-08 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2009-01-08 c:\windows\Tasks\Scan for Viruses.job
- c:\progra~1\McAfee.com\VSO\mcmnhdlr.exe []
.
- - - - ORPHANS REMOVED - - - -

BHO-{7984bfa9-2245-489d-9e92-bed4c5ac3f48} - c:\windows\system32\tukebiya.dll
HKCU-Run-Aim6 - (no file)


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/

c:\windows\Downloaded Program Files\RSGameLoader.dll - O16 -: RaptisoftGameLoader
hxxp://real.gamehouse.com/real/games/raptisoft/raptisoftgameloader.cab
c:\windows\Downloaded Program Files\OSD1243.OSD
FF - ProfilePath - c:\documents and settings\Danielle\Application Data\Mozilla\Firefox\Profiles\0gejzq9r.default\
FF - component: c:\program files\Mozilla Firefox\components\xpinstal.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-08 19:38:10
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Belkin\Belkin Wireless Network Utility\WLService.exe
c:\program files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe
c:\program files\Viewpoint\Viewpoint Manager\ViewMgr.exe
c:\windows\system32\wscntfy.exe
c:\program files\Dell AIO Printer A920\dlbkbmon.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2009-01-08 19:42:00 - machine was rebooted
ComboFix-quarantined-files.txt 2009-01-09 00:41:58

Pre-Run: 26,066,935,808 bytes free
Post-Run: 26,121,818,112 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

241 --- E O F --- 2008-12-18 08:01:32

 

[dannikuhn]

my new hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:46:20 PM, on 1/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [pccguide.exe] C:\PROGRA~1\TRENDM~1\INTERN~3\pccguide.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe"
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: RaptisoftGameLoader - http://real.gamehouse.com/real/games/raptisoft/raptisoftgameloader.cab
O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://download.mcafee.com/molbin/Shared/ComCtl32/6,0,80,22/ComCtl32.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1110499782187
O16 - DPF: {9C024426-7859-4B2D-AB4C-B1E370AE7549} - http://us.mcafee.com/Apps/WSC/en-us/WscWlanScannerCtrl.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Belkin Wireless USB Network Adapter (Belkin Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\PcScnSrv.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\tmproxy.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 7256 bytes

 

[dannikuhn]

(sorry if you wanted these all in one post, I wasn't sure which was easier for you) and the uninstall list:

ABBYY FineReader 5.0 Sprint
Adobe Acrobat 5.0
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Reader 8.1.2
AIM 6
Apple Mobile Device Support
Apple Software Update
AW Player & Ini
BCM V.92 56K Modem
Belkin 54g USB Network Adapter
Belkin 54g USB Network Adapter
Bonjour
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DS for ZoomBrowser EX
Canon Camera Window MC 5 for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities PhotoStitch 3.1
Canon ZoomBrowser EX
Dell AIO Printer A920
Dell Photo Printer 720
FaxTools
Garmin WebUpdater
Google Earth
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Updater
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hoyle Board Games
HP PrecisionScan LTX
HP Share-to-Web
Intel(R) PRO Network Adapters and Drivers
iTunes
JumpStart Spanish
Macromedia Authorware Web Player
Macromedia Shockwave Player
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft User-Mode Driver Framework Feature Pack 1.0
Mozilla Firefox (2.0.0.20)
MSXML 6.0 Parser (KB933579)
QuickTime
QuickTime for Windows (32-bit)
RealArcade
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Sierra Utilities
SoundMAX
Spybot - Search & Destroy
Trend Micro PC-cillin Internet Security 2007
Turbo Lister 2
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Windows Driver Package - Microsoft WPD (12/01/2006 1.2.0.0)
Windows Genuine Advantage v1.3.0254.0
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WordPerfect Office 11
Zune

 

[pskelley]

Yes, please include as much in each post as possible. This was a very infected computer, please follow the directions carefully and in the numbered order.

1) C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
For your information, Viewpoint is installed by aol probably without your knowledge. I suggest you uninstall this resource waster in Add Remove programs.
http://www.spywareinfo.com/newsletter/archives/2005/nov4.php#viewpoint
http://www.clickz.com/news/article.php/3561546
http://vil.nai.com/vil/content/v_137262.htm

2) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

3) Open notepad and copy/paste the text in the codebox below into it:

File::
c:\windows\system32\rasawofu.dll
c:\windows\system32\genajiwe.dll
c:\windows\system32\dupejume.dll
c:\windows\system32\pavogare.dll
c:\windows\system32\suteniro.dll
c:\windows\system32\bibamefe.dll
c:\windows\system32\kafonule.dll
c:\windows\system32\pehojowe.dll
c:\windows\system32\korimele.dll
c:\windows\system32\zerahesu.dll
c:\windows\system32\vujemozu.dll
c:\windows\system32\tibukiji.dll
c:\windows\system32\horodivu.dll
c:\windows\system32\ligijowe.dll
c:\windows\system32\tolojizi.dll
c:\windows\system32\mulirowo.dll
c:\windows\system32\metitalu.dll
c:\windows\system32\nanulote.dll
c:\windows\system32\kiwasuge.dll
c:\windows\system32\nudeleze.dll
c:\windows\system32\siduzeji.dll
c:\windows\system32\devopaha.dll
c:\windows\system32\siyesohi.dll
c:\windows\system32\keheruhe.dll
c:\windows\system32\polumubi.dll
c:\windows\system32\gopakibi.dll
c:\windows\system32\berijona.dll
c:\windows\system32\wehemeru.dll
c:\windows\system32\popezaho.dll

Folder::
c:\documents and settings\All Users\Application Data\PopCap

Save this as CFScript

Referring to the picture above, drag CFScript into ComboFix.exe.

This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log. (wait until you finish to post the logs)

4) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

5) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html

6) Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post the log from CFScript, the log from MBAM and a new HJT log.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://www.techsupportteam.org/forum/tutorials/2282-malwarebytes-anti-malware-mbam.html

How is the computer running now?

Thanks


This can be done as time permits, but it is important.
Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.
Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested:
http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Adobe Reader 8.1.2 <<< out of date and unsafe, see this:
http://news.cnet.com/8301-1009_3-10081618-83.html?tag=nl.e433
http://www.filehippo.com/download_adobe_reader/
(if you want a smaller program, look at this one)
Foxit Reader 2.3 for Windows (make sure to uncheck toolbars)
http://www.foxitsoftware.com/pdf/rd_intro.php

Viewpoint Manager (Remove Only)
Viewpoint Media Player
Covered in instruction #1

 

[dannikuhn]

combofix log:

ComboFix 09-01-08.01 - Danielle 2009-01-08 20:47:33.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.244 [GMT -5:00]
Running from: c:\documents and settings\Danielle\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Danielle\Desktop\CFScript.txt
AV: Trend Micro PC-cillin Internet Security 2007 *On-access scanning disabled* (Updated)
FW: Trend Micro PC-cillin Internet Security (Firewall) *disabled*
* Created a new restore point

FILE ::
c:\windows\system32\berijona.dll
c:\windows\system32\bibamefe.dll
c:\windows\system32\devopaha.dll
c:\windows\system32\dupejume.dll
c:\windows\system32\genajiwe.dll
c:\windows\system32\gopakibi.dll
c:\windows\system32\horodivu.dll
c:\windows\system32\kafonule.dll
c:\windows\system32\keheruhe.dll
c:\windows\system32\kiwasuge.dll
c:\windows\system32\korimele.dll
c:\windows\system32\ligijowe.dll
c:\windows\system32\metitalu.dll
c:\windows\system32\mulirowo.dll
c:\windows\system32\nanulote.dll
c:\windows\system32\nudeleze.dll
c:\windows\system32\pavogare.dll
c:\windows\system32\pehojowe.dll
c:\windows\system32\polumubi.dll
c:\windows\system32\popezaho.dll
c:\windows\system32\rasawofu.dll
c:\windows\system32\siduzeji.dll
c:\windows\system32\siyesohi.dll
c:\windows\system32\suteniro.dll
c:\windows\system32\tibukiji.dll
c:\windows\system32\tolojizi.dll
c:\windows\system32\vujemozu.dll
c:\windows\system32\wehemeru.dll
c:\windows\system32\zerahesu.dll
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\berijona.dll
c:\windows\system32\bibamefe.dll
c:\windows\system32\devopaha.dll
c:\windows\system32\dupejume.dll
c:\windows\system32\genajiwe.dll
c:\windows\system32\gopakibi.dll
c:\windows\system32\horodivu.dll
c:\windows\system32\kafonule.dll
c:\windows\system32\keheruhe.dll
c:\windows\system32\kiwasuge.dll
c:\windows\system32\korimele.dll
c:\windows\system32\ligijowe.dll
c:\windows\system32\metitalu.dll
c:\windows\system32\mulirowo.dll
c:\windows\system32\nanulote.dll
c:\windows\system32\nudeleze.dll
c:\windows\system32\pavogare.dll
c:\windows\system32\pehojowe.dll
c:\windows\system32\polumubi.dll
c:\windows\system32\popezaho.dll
c:\windows\system32\rasawofu.dll
c:\windows\system32\siduzeji.dll
c:\windows\system32\siyesohi.dll
c:\windows\system32\suteniro.dll
c:\windows\system32\tibukiji.dll
c:\windows\system32\tolojizi.dll
c:\windows\system32\vujemozu.dll
c:\windows\system32\wehemeru.dll
c:\windows\system32\zerahesu.dll

.
((((((((((((((((((((((((( Files Created from 2008-12-09 to 2009-01-09 )))))))))))))))))))))))))))))))
.

2009-01-08 20:45 . 2009-01-08 20:45 <DIR> d-------- C:\32788R22FWJFW
2009-01-01 19:16 . 2009-01-03 03:25 383 --a------ c:\windows\wininit.ini
2009-01-01 17:36 . 2009-01-01 17:43 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2009-01-01 17:36 . 2009-01-01 20:49 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-12-29 22:52 . 2008-12-29 22:52 <DIR> d-------- c:\documents and settings\All Users\Application Data\PopCap
2008-12-27 15:21 . 2008-12-27 15:21 <DIR> d-------- c:\program files\iPod
2008-12-27 15:20 . 2008-12-27 15:21 <DIR> d-------- c:\program files\iTunes
2008-12-27 15:20 . 2008-12-27 15:21 <DIR> d-------- c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-12-27 15:19 . 2008-12-27 15:19 <DIR> d-------- c:\program files\Bonjour
2008-12-27 15:15 . 2008-12-27 15:16 <DIR> d-------- c:\program files\Apple Software Update
2008-12-27 15:15 . 2008-11-07 14:23 32,000 --a------ c:\windows\system32\drivers\usbaapl.sys
2008-12-27 15:14 . 2008-12-27 15:21 <DIR> d-------- c:\program files\Common Files\Apple
2008-12-27 15:14 . 2008-12-27 15:14 <DIR> d-------- c:\documents and settings\All Users\Application Data\Apple
2008-12-24 13:23 . 2008-12-24 13:23 <DIR> d-------- c:\documents and settings\All Users\Application Data\acccore
2008-12-20 20:17 . 2008-12-20 20:17 <DIR> d-------- c:\program files\VideoLAN

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-09 01:41 --------- d-----w c:\program files\Viewpoint
2009-01-09 01:41 --------- d-----w c:\documents and settings\All Users\Application Data\Viewpoint
2009-01-08 20:29 --------- d-----w c:\documents and settings\All Users\Application Data\Google Updater
2009-01-03 21:07 --------- d-----w c:\program files\Trend Micro
2008-12-27 20:18 --------- d-----w c:\program files\QuickTime
2008-12-27 20:18 --------- d-----w c:\documents and settings\All Users\Application Data\Apple Computer
2008-12-24 18:23 --------- d-----w c:\program files\AIM6
2008-12-24 18:22 --------- d-----w c:\documents and settings\All Users\Application Data\AOL
2008-12-24 18:08 --------- d-----w c:\documents and settings\All Users\Application Data\AOL Downloads
2005-07-09 13:08 774,144 ----a-w c:\program files\RngInterstitial.dll
2008-12-19 18:53 67,688 ----a-w c:\program files\mozilla firefox\components\jar50.dll
2008-12-19 18:53 54,368 ----a-w c:\program files\mozilla firefox\components\jsd3250.dll
2008-12-19 18:53 34,944 ----a-w c:\program files\mozilla firefox\components\myspell.dll
2008-12-19 18:53 46,712 ----a-w c:\program files\mozilla firefox\components\spellchk.dll
2008-12-19 18:53 172,136 ----a-w c:\program files\mozilla firefox\components\xpinstal.dll
2008-08-23 18:51 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008082320080824\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-07-02 68856]
"OE"="c:\program files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe" [2006-08-18 315392]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2007-03-14 24104]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-11-04 413696]
"pccguide.exe"="c:\progra~1\TRENDM~1\INTERN~3\pccguide.exe" [2006-08-25 3112960]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"Dell AIO Printer A920"="c:\program files\Dell AIO Printer A920\dlbkbmgr.exe" [2003-04-10 270336]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 c:\windows\BCMSMMSG.exe]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UpdatesDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\LEXPPS.EXE"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Belkin\\Belkin Wireless Network Utility\\WLanCfgG.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCPxpsp2res.dll,-22009

R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2006-08-24 281600]
R4 NwSapAgent;SAP Agent;c:\windows\system32\svchost.exe -k netsvcs [2003-07-16 14336]
R4 Tmpreflt;Tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2006-10-03 36368]
S3 bkn50USB;Belkin 54Mbps Wireless USB Network Adapter;c:\windows\system32\drivers\rt2500usb.sys [2005-03-08 140416]
S4 Tmntsrv;Trend Micro Real-time Service;c:\progra~1\TRENDM~1\INTERN~3\Tmntsrv.exe [2006-08-25 503808]
S4 TmPfw;Trend Micro Personal Firewall;c:\progra~1\TRENDM~1\INTERN~3\TmPfw.exe [2006-08-24 933949]
S4 tmproxy;Trend Micro Proxy Service;c:\progra~1\TRENDM~1\INTERN~3\tmproxy.exe [2006-08-24 561220]
.
Contents of the 'Scheduled Tasks' folder

2009-01-08 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2009-01-08 c:\windows\Tasks\Scan for Viruses.job
- c:\progra~1\McAfee.com\VSO\mcmnhdlr.exe []
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/

c:\windows\Downloaded Program Files\RSGameLoader.dll - O16 -: RaptisoftGameLoader
hxxp://real.gamehouse.com/real/games/raptisoft/raptisoftgameloader.cab
c:\windows\Downloaded Program Files\OSD1243.OSD
FF - ProfilePath - c:\documents and settings\Danielle\Application Data\Mozilla\Firefox\Profiles\0gejzq9r.default\
FF - component: c:\program files\Mozilla Firefox\components\xpinstal.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-08 20:52:17
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Belkin\Belkin Wireless Network Utility\WLService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe
c:\windows\system32\wscntfy.exe
c:\program files\Dell AIO Printer A920\dlbkbmon.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2009-01-08 20:56:08 - machine was rebooted
ComboFix-quarantined-files.txt 2009-01-09 01:56:05
ComboFix2.txt 2009-01-09 00:42:02

Pre-Run: 26,122,158,080 bytes free
Post-Run: 26,121,125,888 bytes free

198 --- E O F --- 2008-12-18 08:01:32



mbam log:

Malwarebytes' Anti-Malware 1.32
Database version: 1632
Windows 5.1.2600 Service Pack 3

1/8/2009 10:16:13 PM
mbam-log-2009-01-08 (22-16-13).txt

Scan type: Full Scan (C:\|)
Objects scanned: 99097
Time elapsed: 38 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 52

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\dayutowu.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\fanesohu.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\gipidiwu.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\hojahuge.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\huwuzavo.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\jakonehu.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\jijivafo.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\jutizowi.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\kahowuhi.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\kumudoze.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\lumuheze.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\monuviwi.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\tupabezu.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\welumiva.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\wogirubi.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\yamijoja.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\yokanate.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\yupepebu.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\sefesoso.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\sinodisi.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\tifakapu.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\todolaze.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1457\A0261592.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1461\A0263666.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1461\A0262734.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1461\A0262735.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1461\A0263665.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1461\A0263667.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264023.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264026.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264030.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264034.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264039.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264040.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264041.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264042.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264044.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264046.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264047.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264052.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264053.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264055.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264056.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264058.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264064.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264065.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264066.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264067.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264068.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{53791BCF-64B4-4D69-BEF6-85C9097D3507}\RP1463\A0264033.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\dezudesu.dll (Trojan.Vundo) -> Quarantined and deleted successfully.


and most recent hijack this log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:33:15 PM, on 1/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\PcScnSrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\PccGuide.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\tmproxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [pccguide.exe] C:\PROGRA~1\TRENDM~1\INTERN~3\pccguide.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe"
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: RaptisoftGameLoader - http://real.gamehouse.com/real/games/raptisoft/raptisoftgameloader.cab
O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://download.mcafee.com/molbin/Shared/ComCtl32/6,0,80,22/ComCtl32.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1110499782187
O16 - DPF: {9C024426-7859-4B2D-AB4C-B1E370AE7549} - http://us.mcafee.com/Apps/WSC/en-us/WscWlanScannerCtrl.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Belkin Wireless USB Network Adapter (Belkin Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\PcScnSrv.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\tmproxy.exe

--
End of file - 7260 bytes


I removed viewpoint and will update adobe. As of right now nothing seems to be acting up. Thank you so much for all of your help and all of the valuable information too. It is all greatly appreciated, I can't thank you enough!

 

[pskelley]

Thanks for the feedback, the HJT log looks clean also :bigthumb: Let's see if we can finish like this:

Remove combofix from the computer like this:

Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.

Clean the System Restore files like this:

Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot

Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Update MBAM and scan to be sure we missed none of the junk, there is no need to post a clean scan result.
(MBAM is yours to keep if you wish, update it and run it once a month or so)

Update Trend Micro and scan the system, to be sure it is running right and scanning clean. If you have problems with the program, contact tech support for instructions.

If all is well at this point, let me know and I will close the topic.


Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

http://users.telenet.be/bluepatchy/miekiemoes/Links.html

 

[dannikuhn]

Thanks so much Phil, I did scans and all is well. I'm reading the information and you gave me and showing my mom too. I can't thank you enough! You're truly appreciated,
Danielle

 

[pskelley]

Hi Danielle, thanks for taking the time to let me know. Safe surfing and Happy New Year