Antivir - An error occurred during antivirus updates!

[TobsnT]

Hi all,

I just purchased the AntiVirus but can't seem make the update work.

[00:00.010] [-] Spybot 2 antivirus update library not found!
[00:00.010] [-] A missing library prevented the update!

(screenshots below).

Any ideas?

Many thanks!

 

[Zenobia]

I looked on the Missing Files page and don't see BDUpdateServiceCom.dll listed on there anywhere. Please contact technical support here:
https://www.safer-networking.org/support/ticket/technical/

 

[TobsnT]

Thanks, I have sent an e-mail to the support team.

I looked on the Missing Files page and don't see BDUpdateServiceCom.dll listed on there anywhere. Please contact technical support here:
https://www.safer-networking.org/support/ticket/technical/

 

[Zenobia]

Good. You're welcome.