Antivirus software being attacked

M

martybelfast

New member
Hi,

I posted a topic about my spybot not installing properly. Some sort of bug has deleted it and my firewall, is crashing my browsers and email software and is preventing me from installing any firewall or antivirus software. Don't know that much about this stuff, was told to download HJT... Here is the log file...

Logfile of HijackThis v1.99.1
Scan saved at 22:00:06, on 30/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\TPSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\mysql\bin\mysqld-nt.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HistoryKill\histkill.exe
C:\Program Files\Extensis\Suitcase 9.2\Suitcase.exe
C:\Program Files\HistoryKill\hkPopupKiller.exe
C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AntiSpam\pskmssvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\dwwin.exe
C:\Documents and Settings\Martin\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/su/*http://www.yahoo.com
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [outlook] C:\Program Files\outlook\outlook.exe /auto
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\Inicio.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [HistoryKill] C:\Program Files\HistoryKill\histkill.exe /startup
O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Suitcase Startup.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager.egg.com/Pinsafe/accounttracking.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1095984890949
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://autos.msn.com/components/ocx/survid/MSSurVid.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O16 - DPF: {DF4F4ED9-420B-4F40-AEE6-A620460306E7} (CantocheLivingActorInstaller2 Class) - http://www.cantoche.com/Player/V16/LivingActorInstaller2.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7D8410EE-3C84-4A84-A16D-89FE450DE383}: NameServer = 194.168.4.100 194.168.8.100
O20 - Winlogon Notify: avldr - C:\WINDOWS\SYSTEM32\avldr.dll
O20 - Winlogon Notify: ldr64 - C:\WINDOWS\SYSTEM32\ldr64.dll
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: MySQL - Unknown owner - C:\mysql\bin\mysqld-nt.exe
O23 - Service: Panda Antispam Engine (pmshellsrv) - PANDA SOFTWARE - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AntiSpam\pskmssvc.exe
O23 - Service: Panda Network Manager (PNMSRV) - Unknown owner - c:\program files\panda software\panda platinum 2006 internet security\firewall\PNMSRV.EXE (file missing)
O23 - Service: Panda TPSrv (TPSrv) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\TPSrv.exe

Again, help would be much appreciated,

Thanks,

Marty.
 
You should be able to scan with HijackThis and checkmark this entry, then press the *fix checked* button

O20 - Winlogon Notify: ldr64 - C:\WINDOWS\SYSTEM32\ldr64.dll

Then delete the file:
C:\WINDOWS\SYSTEM32\ldr64.dll

and reboot your PC

It looks like you are using Panda - are you trying d/l another AV program too? Or is it Panda you're trying to reinstall?
 
Will do

I'll do that now...

Was regularily running:

Spybot (once a week)
ZoneAlarm Free Firewall (on all the time)
AdAware (once a week)
Spywareblaster (once a week)

and occassionally used

Ewido (once a month)
A Squared (once a month)

Spybot and ZoneAlarm were wiped from my system and would not install properly. I used Ewido and A Squared and they found problems and fixed them and I thought that was it, but I still had problems re-installing ZoneAlarm and Spybot. It was then that I tried to download a few different Antivirus programs but none of them would install properly, Panda was one of them.

What is the best of the free Firewalls and Antivirus programs to use or should I really be purchasing some?

About to do what you said, what next?

Thankyou so much for the help...
 
Getting Worse

Hi,

ldr64 was not there. The computer is getting worse, has just crashed twice and threw up a blue screen and restarted. Not sure whats happening... Any ideas? Thanks.
 
Please post a Fresh HijackThis log.

I think trying to install Panda on an infected machine may have complicated things. Can you uninstall that for now and we'll help you get some AV and firewall programs when we get you cleaned up and operating.

Let's see if this tool finds anything
Please download Look2Me-Destroyer.exe to your desktop.
http://www.atribune.org/ccount/click.php?id=7
  • Close all windows before continuing.
  • Double-click Look2Me-Destroyer.exe to run it.
  • Put a check next to Run this program as a task.
  • You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 10 seconds. Click OK
  • When Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.
  • Once it's done scanning, click the Remove L2M button.
  • You will receive a Done Scanning message, click OK.
  • When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.
  • Your computer will then shutdown.
  • Turn your computer back on.
  • Please post the contents of C:\Look2Me-Destroyer.txt and a new HiJackThis log.
If Look2Me-Destroyer does not reopen automatically, reboot and try again.

If you receive a message from your firewall about this program accessing the internet please allow it.

If you receive a runtime error '339' please download MSWINSCK.OCX from the link below and place it in your C:\Windows\System32 Directory.
http://www.ascentive.com/support/new/images/lib/MSWINSCK.OCX
 
After you have uninstall Panda

1. Get this free tool from Trend-Micro
Damage Cleanup Engine / Template

http://www.trendmicro.com/download/dcs.asp
Get the Sysclean Package for non-Trend customers.

2. Grab a copy of the instructions here:
please download the following files
http://www.trendmicro.com/ftp/products/tsc/readme.txt

NOTE:
For instructions on how to use this package, consult the "How to Use" section of the readme file, readme_sysclean.txt. This file also contains the description and the different features of this package.

Note that for the Trend Micro Sysclean Package to be effective, you must download and place the latest pattern file in the same folder as the Trend Micro Sysclean Package
That's in the instruction under III Requirements - follow the directions.


3, DCT CONTROL RELEASE
Download Latest DCT Control Release
http://www.trendmicro.com/download/pattern-dcs-disclaimer.asp

The Damage Cleanup Template (DCT) Control Release is a pre-release version of Damage Cleanup Template (DCT) and is updated by TrendLabs almost as often as new samples come in. Since it is designed to clean registries and system files from 'in-the-wild' malware infections, DCT Control release receives only preliminary testing. DCT Control Release also must be deployed manually to your product.

Click the link above for additional information and deployment instructions. Users are advised to read the succeeding disclaimer carefully before downloading the current DCT Control Release.

Note: This should be able to detect and clean the virus, but is not a permanent solution to the AV. We'll help you get a resident AV program as soon as we get the virus cleaned up. If this won't install for some reason, let me know.
..............................
Free Zone Alarm firewall
http://dl2.zonelabs.com/bin/free/1001_cnet_zdnet/zlsSetup_61_744_001_en.exe
 
Thanks for getting back to me...

I uninstalled Panda and run Look2Me and HJT here are the logs:

Look2Me

Look2Me-Destroyer V1.0.12

Scanning for infected files.....
Scan started at 31/03/2006 00:39:03


Attempting to delete infected files...

Making registry repairs.


Restoring Windows certificates.

Replaced hosts file with default windows hosts file


Restoring SeDebugPrivilege for Administrators - Succeeded


HJT

Logfile of HijackThis v1.99.1
Scan saved at 00:47:21, on 31/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HistoryKill\histkill.exe
C:\Program Files\Extensis\Suitcase 9.2\Suitcase.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\HistoryKill\hkPopupKiller.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\mysql\bin\mysqld-nt.exe
C:\WINDOWS\System32\svchost.exe
C:\Virus\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/su/*http://www.yahoo.com
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [outlook] C:\Program Files\outlook\outlook.exe /auto
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [HistoryKill] C:\Program Files\HistoryKill\histkill.exe /startup
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Suitcase Startup.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager.egg.com/Pinsafe/accounttracking.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1095984890949
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://autos.msn.com/components/ocx/survid/MSSurVid.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O16 - DPF: {DF4F4ED9-420B-4F40-AEE6-A620460306E7} (CantocheLivingActorInstaller2 Class) - http://www.cantoche.com/Player/V16/LivingActorInstaller2.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7D8410EE-3C84-4A84-A16D-89FE450DE383}: NameServer = 194.168.4.100 194.168.8.100
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: MySQL - Unknown owner - C:\mysql\bin\mysqld-nt.exe

Gonna do the rest of what you said now.
 
Gonna do the rest of what you said now.
Click to expand...
Ok, if Sysclean finds anything, please make careful note of the file names/ full path (exact location) and what virus name it was detected as. May be important to know.
 
Me again,

I finished running the Trend Micro thing. As far as I can make out it found nothing, no viruses. It does say that it detected some errors or could not set file for reading. Does any of this make any sense?
 
No no problems, but there hasn't been since I said about the crashes last time. The telltale sign was when I could not install ZoneAlarm or SpyBot. Should I try to install them now?
 
martybelfast said:
No no problems, but there hasn't been since I said about the crashes last time. The telltale sign was when I could not install ZoneAlarm or SpyBot. Should I try to install them now?
Click to expand...
Yes, let's try that now :)

Let me know how that goes.

And some very good free Antivirus Programs to try...something to start with anyway :) Pick one that works well for you. (Don't run all 3 at once - just run one as your resident program)

AVG
http://www.grisoft.com/us/us_dwnl_free.php

Antivir
http://www.free-av.com/

Avast
http://www.avast.com/i_idt_226.html
 
Sorry, still getting the error when installing ZoneAlarm...

The file

C:\WINDOWS\system32\ZoneLabs\vsmon.exe
could not be opened

will try SpyBot but got a feeling it will not work. The way it works is that it installs, but when I try to run it, it is missing the main .exe file, the shortcut comes up as an unrecognised file and when clicked cannot locate the original.

Will try to download and install AVG but this was also not working before
 
Sorry your head must be twisted with me...

Went through this and can't get it working, get the message:

The system cannot find the file specified and

The system cannot find the file regedit.com
 
Got regedit open by just searching for it. Followed the instructions but where it says to change the current value to data its already them same as whats there...
 
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