Artemis! virus

S

Spider71

New member
Hi,

On the 13 June my McAfee quarantiened an Artemis! Trojan. Again on the 16 June another Artemis! Trojan was quarantiened. McAfee has been unable to remove it. I have since deleted McAfee and re-installed it.

Since then I tried to download AVG, my system downloaded it, then deleted it.
I have been unable to login to my ebay account as I am presented with a screen which says that there is a problem with the security certificate.
My system has also said there are new programs which were already installed on my computer eg MS office, apple software update.
This morning I could not switch on my computer for about an hour, the light came on then went off after about 5 seconds.
Please help

Thank you for looking at my logs.

Here is my HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:49:54, on 07/07/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 SP2 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\O2\bin\sprtcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\O2\bin\sprtsvc.exe
C:\Program Files\VMware\VMware View\Client\bin\wsnm.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_GB&c=64&bd=presario&pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://service.o2.co.uk/IQ/SRVS/CGI...and,question=ref(User):str(Broadband),cmd=new
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=64&bd=presario&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.o2.co.uk/broadbandservices
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [O2] "C:\Program Files\O2\bin\sprtcmd.exe" /P O2
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=64&bd=presario&pf=laptop
O15 - Trusted Zone: *.arise.com
O15 - Trusted Zone: http://*.mcafee.com
O15 - Trusted Zone: http://service.o2.co.uk
O15 - Trusted Zone: http://arisevdi.retail2u.trcg.co.uk
O15 - Trusted IP range: 192.168.15.*
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase1140.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll (file missing)
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Filter: x-sdch - (no CLSID) - (no file)
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: Google Update Service (gupdate1c9ec1628683b48) (gupdate1c9ec1628683b48) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: SupportSoft Sprocket Service (O2) (sprtsvc_O2) - SupportSoft, Inc. - C:\Program Files\O2\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe
O23 - Service: VMware View Client Service (wsnm) - VMware, Inc. - C:\Program Files\VMware\VMware View\Client\bin\wsnm.exe

--
End of file - 11593 bytes
 
Hi,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop. Post them back to your topic.
 
Hi Blade81,

A big thank you for your help. :bigthumb:

I have diabled Script Scanning in McAfee, downloaded dds.crs to my desktop and ran it.

I forgot to mention in my original post my clock keeps defauting to August 2008 & the time keeps changing. (don't know if this helps at all).

Here are the logs: DDS Notepad


DDS (Ver_09-06-26.01) - NTFSx86
Run by Darryl Hart at 15:46:22.68 on 09/08/2008
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1014.551 [GMT 1:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
FW: AVG Firewall *disabled* {8decf618-9569-4340-b34a-d78d28969b66}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
svchost.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\O2\bin\sprtsvc.exe
svchost.exe
C:\Program Files\VMware\VMware View\Client\bin\wsnm.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Documents and Settings\Darryl Hart\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?,New,KB=Companion,T=Broadband_Home,ts=Care2_5_Customer,remove=cases,varset_searcharea=AllBroadband,question=ref(User):str(Broadband),cmd=new
uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_GB&c=64&bd=presario&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=64&bd=presario&pf=laptop
uInternet Connection Wizard,ShellNext = hxxp://www.o2.co.uk/broadbandservices
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [MsmqIntCert] regsvr32 /s mqrt.dll
mRun: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [Cpqset] c:\program files\hewlett-packard\default settings\cpqset.exe
mRun: [RecGuard] c:\windows\sminst\RecGuard.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [O2] "c:\program files\o2\bin\sprtcmd.exe" /P O2
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\toshiba\bluetooth toshiba stack\TosBtMng1.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
Trusted Zone: arise.com
Trusted Zone: arise.com\chat02
Trusted Zone: arise.com\ns.eu
Trusted Zone: arise.com\portal
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: o2.co.uk\service
Trusted Zone: trcg.co.uk\arisevdi.retail2u
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase1140.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-5-13 214024]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-7-7 203280]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-7-7 359952]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-6 99328]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-7-7 144704]
R2 sprtsvc_O2;SupportSoft Sprocket Service (O2);c:\program files\o2\bin\sprtsvc.exe [2007-6-7 202280]
R2 wsnm;VMware View Client Service;c:\program files\vmware\vmware view\client\bin\wsnm.exe [2009-1-16 147456]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-7-7 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-7-7 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-7-7 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-7-7 40552]
S2 gupdate1c9ec1628683b48;Google Update Service (gupdate1c9ec1628683b48);c:\program files\google\update\GoogleUpdate.exe [2009-6-13 133104]
S3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [2008-8-8 29208]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [2008-8-8 29208]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-7-7 34248]
S3 WSUSBDMAN;VMware VDM Virtual Client USB Manager;c:\windows\system32\drivers\wsusbdman.sys --> c:\windows\system32\drivers\WSUSBDMAN.sys [?]

=============== Created Last 30 ================

2008-08-08 20:03 25,856 a------- c:\windows\system32\drivers\usbprint.sys
2008-08-08 20:03 25,856 a------- c:\windows\system32\dllcache\usbprint.sys
2008-08-08 10:03 0 a------- c:\windows\system32\commonpriv.log.lock
2008-08-08 10:00 50,968 a------- c:\windows\system32\avgfwdx.dll
2008-08-08 10:00 29,208 a------- c:\windows\system32\drivers\avgfwdx.sys
2008-08-08 10:00 <DIR> --d----- c:\program files\AVG
2008-08-08 10:00 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2008-08-08 09:55 <DIR> --d----- c:\docume~1\darryl~1\applic~1\AVG8

==================== Find3M ====================

2009-07-06 15:47 61,224 a------- c:\documents and settings\darryl hart\GoToAssistDownloadHelper.exe
2008-07-09 15:25 2,455,488 -------- c:\windows\system32\dllcache\ieapfltr.dat
2008-07-07 21:26 253,952 a------- c:\windows\system32\es.dll
2008-07-07 21:26 253,952 -------- c:\windows\system32\dllcache\es.dll
2008-06-24 18:12 295,936 -------- c:\windows\system32\wmpeffects.dll
2008-06-24 17:43 74,240 a------- c:\windows\system32\mscms.dll
2008-06-24 17:43 74,240 -------- c:\windows\system32\dllcache\mscms.dll
2008-06-20 18:46 245,248 a------- c:\windows\system32\mswsock.dll
2008-06-20 18:46 245,248 -------- c:\windows\system32\dllcache\mswsock.dll
2008-06-20 18:46 147,968 -------- c:\windows\system32\dllcache\dnsapi.dll
2008-06-20 12:51 361,600 a------- c:\windows\system32\drivers\tcpip.sys
2008-06-20 12:51 361,600 -------- c:\windows\system32\dllcache\tcpip.sys
2008-06-20 12:08 225,856 a------- c:\windows\system32\drivers\tcpip6.sys
2008-06-20 12:08 225,856 -------- c:\windows\system32\dllcache\tcpip6.sys
2008-06-18 05:03 2,458,112 -------- c:\windows\system32\dllcache\WMVCore.dll
2008-06-18 05:03 938,496 a------- c:\windows\system32\WMNetmgr.dll
2008-06-18 05:03 938,496 -------- c:\windows\system32\dllcache\WMNetmgr.dll
2008-06-18 01:09 100,864 a------- c:\windows\system32\logagent.exe
2008-06-18 01:09 100,864 -------- c:\windows\system32\dllcache\logagent.exe
2008-06-17 20:02 8,461,312 -------- c:\windows\system32\dllcache\shell32.dll
2008-06-13 12:05 272,128 -------- c:\windows\system32\drivers\bthport.sys
2008-06-13 12:05 272,128 -------- c:\windows\system32\dllcache\bthport.sys
2008-06-12 15:23 956,928 a------- c:\windows\system32\msdtctm.dll
2008-06-12 15:23 428,032 a------- c:\windows\system32\msdtcprx.dll
2008-06-12 15:23 161,792 a------- c:\windows\system32\msdtcuiu.dll
2008-06-12 15:23 91,648 a------- c:\windows\system32\mtxoci.dll
2008-06-12 15:23 66,560 a------- c:\windows\system32\mtxclu.dll
2008-06-12 15:23 58,880 a------- c:\windows\system32\msdtclog.dll
2008-06-12 15:23 956,928 -------- c:\windows\system32\dllcache\msdtctm.dll
2008-06-12 15:23 428,032 -------- c:\windows\system32\dllcache\msdtcprx.dll
2008-06-12 15:23 161,792 -------- c:\windows\system32\dllcache\msdtcuiu.dll
2008-06-12 15:23 91,648 -------- c:\windows\system32\dllcache\mtxoci.dll
2008-06-12 15:23 66,560 -------- c:\windows\system32\dllcache\mtxclu.dll
2008-06-12 15:23 58,880 -------- c:\windows\system32\dllcache\msdtclog.dll
2008-05-27 18:23 765,952 -------- c:\windows\system32\dllcache\vgx.dll
2006-12-03 19:52 0 a--sh--- c:\windows\sminst\HPCD.SYS
2009-06-15 12:41 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009060820090615\index.dat
2009-06-15 12:41 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009061520090616\index.dat

============= FINISH: 15:47:03.54 ===============











This is the Attach Notepad:






UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-06-26.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 13/06/2009 11:12:16
System Uptime: 08/09/2008 15:37:51 (-720 hours ago)

Motherboard: Hewlett-Packard | | 30C6
Processor: Genuine Intel(R) CPU T2050 @ 1.60GHz | U1 | 1596/mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 290 GiB total, 275.222 GiB free.
D: is FIXED (FAT32) - 8 GiB total, 1.011 GiB free.

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 13/06/2009 11:12:19 - System Checkpoint
RP2: 13/06/2009 11:26:23 - Installed QuickTime
RP3: 13/06/2009 11:55:56 - Software Distribution Service 3.0
RP4: 13/06/2009 12:07:08 - Software Distribution Service 3.0
RP5: 13/06/2009 13:44:26 - Installed RSA SecurID Software Token.
RP6: 13/06/2009 14:16:04 - Installed Java(TM) 6 Update 13
RP7: 13/06/2009 16:09:29 - Installed VMware View Client
RP8: 13/06/2009 18:22:31 - Software Distribution Service 3.0
RP9: 13/06/2009 18:25:13 - Installed Windows XP KB915865.
RP10: 13/06/2009 18:25:37 - Installed Windows NLSDownlevelMapping.
RP11: 13/06/2009 18:25:55 - Installed Windows IDNMitigationAPIs.
RP12: 13/06/2009 18:26:19 - Installed Windows Internet Explorer 7.
RP13: 13/06/2009 18:26:51 - Software Distribution Service 3.0
RP14: 13/06/2009 18:40:09 - Installed Windows Media Player 11
RP15: 13/06/2009 18:40:43 - Installed Windows XP Media Center Edition 2005 KB925766.
RP16: 13/06/2009 18:41:12 - Installed Windows XP Wudf01000.
RP17: 13/06/2009 18:42:56 - Installed Windows XP MSCompPackV1.
RP18: 13/06/2009 18:43:13 - Installed Windows XP KB926239.
RP19: 13/06/2009 20:04:29 - Software Distribution Service 3.0
RP20: 14/06/2009 16:26:35 - Software Distribution Service 3.0
RP21: 15/06/2009 12:15:29 - Software Distribution Service 3.0
RP22: 15/06/2009 14:12:04 - Installed Microsoft Office Standard Edition 2003
RP23: 15/06/2009 15:14:34 - Installed J2SE Runtime Environment 5.0 Update 1
RP24: 15/06/2009 15:48:42 - Removed Macromedia Flash Player 8
RP25: 15/06/2009 16:07:08 - Removed VMware View Client
RP26: 15/06/2009 16:08:08 - Installed VMware VDM Client
RP27: 15/06/2009 16:12:41 - Removed VMware VDM Client
RP28: 15/06/2009 16:20:00 - Installed VMware View Client
RP29: 15/06/2009 17:57:40 - Removed Macromedia Shockwave Player
RP30: 15/06/2009 17:58:14 - Removed VMware View Client
RP31: 15/06/2009 18:04:14 - Installed VMware View Client
RP32: 15/06/2009 20:07:39 - Installed Bluetooth Stack for Windows by Technika
RP33: 15/06/2009 20:09:21 - Unsigned driver install
RP34: 16/06/2009 14:24:06 - Software Distribution Service 3.0
RP35: 16/06/2009 17:47:56 - Removed VMware View Client
RP36: 16/06/2009 17:55:34 - Installed VMware View Client
RP37: 17/06/2009 18:19:56 - Removed VMware View Client
RP38: 17/06/2009 18:44:00 - Installed VMware View Client
RP39: 18/06/2009 10:35:34 - Removed VMware View Client
RP40: 18/06/2009 10:40:45 - Installed VMware View Client
RP41: 18/06/2009 19:12:19 - Removed VMware View Client
RP42: 18/06/2009 19:24:49 - Installed VMware View Client
RP43: 19/06/2009 10:10:18 - Removed VMware View Client
RP44: 19/06/2009 10:24:44 - Installed VMware View Client
RP45: 19/06/2009 16:38:59 - Removed Java(TM) 6 Update 13
RP46: 19/06/2009 16:40:19 - Removed J2SE Runtime Environment 5.0 Update 6
RP47: 19/06/2009 16:41:51 - Removed VMware View Client
RP48: 19/06/2009 16:52:29 - Installed VMware View Client
RP49: 21/06/2009 08:08:37 - System Checkpoint
RP50: 21/06/2009 17:24:11 - Removed VMware View Client
RP51: 21/06/2009 17:28:07 - Installed VMware View Client
RP52: 21/06/2009 21:05:47 - Removed VMware View Client
RP53: 22/06/2009 08:35:10 - Installed VMware View Client
RP54: 26/06/2009 23:45:52 - System Checkpoint
RP55: 28/06/2009 15:23:42 - System Checkpoint
RP56: 28/06/2009 19:36:47 - Removed VMware View Client
RP57: 28/06/2009 19:46:44 - Installed VMware View Client
RP58: 30/06/2009 19:54:19 - System Checkpoint
RP59: 02/07/2009 08:34:24 - System Checkpoint
RP60: 02/07/2009 10:41:20 - Removed VMware View Client
RP61: 02/07/2009 10:49:26 - Installed VMware View Client
RP62: 04/07/2009 06:14:52 - System Checkpoint
RP63: 04/07/2009 08:31:09 - Removed VMware View Client
RP64: 04/07/2009 08:32:50 - Installed VMware View Client
RP65: 05/07/2009 22:58:50 - System Checkpoint
RP66: 06/07/2009 00:29:50 - Software Distribution Service 3.0
RP67: 06/07/2009 15:37:53 - Installed McAfee Virtual Technician
RP68: 08/08/2008 09:25:04 - System Checkpoint
RP69: 08/08/2008 10:03:54 - Installed AVG 8.5
RP70: 07/07/2009 12:15:07 - Removed McAfee Virtual Technician
RP71: 07/07/2009 13:40:11 - Installed Java(TM) 6 Update 14
RP72: 08/08/2008 10:49:50 - System Checkpoint

==== Installed Programs ======================


Adobe Flash Player 10 ActiveX
Adobe Reader 7.0.5
Apple Software Update
Bluetooth Stack for Windows by Technika
BufferChm
Conexant HD Audio
CP_AtenaShokunin1Config
CP_CalendarTemplates1
cp_LightScribeConfig
cp_OnlineProjectsConfig
CP_Package_Basic1
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
CP_Panorama1Config
cp_PosterPrintConfig
cp_UpdateProjectsConfig
Critical Update for Windows Media Player 11 (KB959772)
CueTour
Customer Experience Enhancement
Destinations
DeviceManagementQFolder
DVD Shrink 3.2
Easy Internet Sign-up
ERUNT 1.1j
ESPNMotion
FullDPAppQFolder
GemMaster Mystic
Google Toolbar for Internet Explorer
Google Update Helper
HDAUDIO Soft Data Fax Modem with SmartCP
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP DVD Play 2.3
HP Help and Support
HP Imaging Device Functions 6.0
HP Photosmart Premier Software 6.0
HP Quick Launch Buttons 6.10 A1
HP Software Update
HP User Guides--System Recovery
HP User Guides 0037
HP Wireless Assistant 2.00 G2
HpSdpAppCoreApp
InstantShareDevices
Intel(R) Graphics Media Accelerator Driver
J2SE Runtime Environment 5.0 Update 1
Java(TM) 6 Update 14
Juniper Networks Network Connect 6.1.0
Macromedia Flash Player 8
Macromedia Shockwave Player
McAfee SecurityCenter
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Standard Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSXML 4.0 SP2 (KB954430)
NetWaiting
O2 Broadband Assistant
OptionalContentQFolder
Otto
PhotoGallery
QuickTime
RandMap
RealPlayer
RSA SecurID Software Token
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
SkinsHP1
SmartAudio
Sonic Audio Module
Sonic Copy Module
Sonic Data Module
Sonic Express Labeler
Sonic MyDVD Plus
Sonic Update Manager
Sonic_PrimoSDK
SonicAC3Encoder
SonicMPEGEncoder
Synaptics Pointing Device Driver
Unload
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update Rollup 2 for Windows XP Media Center Edition 2005
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VMware View Client
WebFldrs XP
Windows Genuine Advantage Validation Tool
Windows Internet Explorer 7
Windows Live OneCare safety scanner
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Media Center Edition 2005 KB925766
Windows XP Service Pack 3
WinRAR archiver

==== Event Viewer Messages From Past Week ========

30/06/2009 17:29:39, error: Dhcp [1002] - The IP address lease 10.192.131.143 for the Network Card with network address 00FF0800F985 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
30/06/2009 08:54:29, error: Dhcp [1002] - The IP address lease 10.192.130.25 for the Network Card with network address 00FF0800F985 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
29/06/2009 21:01:09, error: Dhcp [1002] - The IP address lease 10.192.130.70 for the Network Card with network address 00FFA871F485 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
29/06/2009 18:54:34, error: Dhcp [1002] - The IP address lease 10.192.130.203 for the Network Card with network address 00FFA871F485 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
29/06/2009 13:09:52, error: Dhcp [1002] - The IP address lease 10.192.130.203 for the Network Card with network address 00FF50C51886 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
29/06/2009 09:56:37, error: Dhcp [1002] - The IP address lease 10.192.130.113 for the Network Card with network address 00FF50C51886 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
21/06/2009 17:20:04, error: Dhcp [1002] - The IP address lease 10.192.131.107 for the Network Card with network address 00FFB8851A86 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
21/06/2009 13:08:55, error: Dhcp [1002] - The IP address lease 10.192.131.107 for the Network Card with network address 00FFC8181886 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
21/06/2009 09:19:20, error: Dhcp [1002] - The IP address lease 10.192.130.90 for the Network Card with network address 00FFC8181886 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
19/06/2009 17:46:17, error: Dhcp [1002] - The IP address lease 10.192.131.9 for the Network Card with network address 00FF0880E685 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
19/06/2009 16:51:43, error: Dhcp [1002] - The IP address lease 10.192.131.250 for the Network Card with network address 00FF0880E685 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
19/06/2009 16:24:57, error: Dhcp [1002] - The IP address lease 10.192.131.250 for the Network Card with network address 00FF2831F585 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
19/06/2009 16:15:17, error: Dhcp [1002] - The IP address lease 10.192.131.234 for the Network Card with network address 00FF2831F585 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
19/06/2009 16:03:38, error: Dhcp [1002] - The IP address lease 10.192.131.234 for the Network Card with network address 00FF38841986 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
19/06/2009 15:28:38, error: Dhcp [1002] - The IP address lease 10.192.131.92 for the Network Card with network address 00FF38841986 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
19/06/2009 15:18:17, error: Dhcp [1002] - The IP address lease 10.192.131.209 for the Network Card with network address 00FF08801786 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
19/06/2009 10:34:58, error: Dhcp [1002] - The IP address lease 10.192.131.152 for the Network Card with network address 00FF0850EF85 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
19/06/2009 10:09:42, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Juniper Network Connect Service service, but this action failed with the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
19/06/2009 10:09:12, error: Service Control Manager [7031] - The Juniper Network Connect Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
19/06/2009 09:20:53, error: Dhcp [1002] - The IP address lease 10.192.130.44 for the Network Card with network address 00FFA861EC85 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
16/06/2009 17:42:49, error: Dhcp [1002] - The IP address lease 10.192.130.40 for the Network Card with network address 00FFF004E685 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
15/06/2009 20:10:58, error: Cdrom [11] - The driver detected a controller error on \Device\CdRom1.
07/07/2009 12:32:26, error: iaStor [9] - The device, \Device\Ide\iaStor0, did not respond within the timeout period.
04/07/2009 08:27:48, error: Dhcp [1002] - The IP address lease 10.192.130.27 for the Network Card with network address 00FF08A0EF85 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
02/07/2009 17:58:34, error: Dhcp [1002] - The IP address lease 10.192.130.22 for the Network Card with network address 00FFA811F485 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
02/07/2009 15:27:18, error: Dhcp [1002] - The IP address lease 10.192.130.64 for the Network Card with network address 00FFA811F485 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
02/07/2009 10:28:27, error: Dhcp [1002] - The IP address lease 10.192.130.31 for the Network Card with network address 00FFA821EF85 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
01/07/2009 18:54:11, error: Dhcp [1002] - The IP address lease 10.192.131.15 for the Network Card with network address 00FFA821EF85 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
01/07/2009 14:37:47, error: Dhcp [1002] - The IP address lease 10.192.131.15 for the Network Card with network address 00FFA8D1F285 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
01/07/2009 12:55:52, error: Dhcp [1002] - The IP address lease 10.192.131.4 for the Network Card with network address 00FFA8D1F285 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
01/07/2009 11:59:37, error: Dhcp [1002] - The IP address lease 10.192.131.227 for the Network Card with network address 00FFA8D1F285 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).

==== End Of File ===========================





Thanks again

Best wishes.

Darryl :)
 
Hi Darryl,

Does the date turn back after reboot or does it get resetted itself without rebooting too?

Anyway, to get DDS report with proper details, please set the date manually to present one and run DDS again. Then post back contents of dds.txt file.
 
Hi Blade81,

Thank you for getting back to me. :thanks:

I have only noticed that the date has changed a few times after I have booted. Each time the date defaulted to the 8th August 2008. However the last time I changed it was 2 days ago & it did show the 10th August 2008 today.

I have now reset it to the current date & time & run the DDS tool again.

Here are the logs:

Attatch Notepad :








UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-06-26.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 13/06/2009 11:12:16
System Uptime: 07/10/2009 07:51:49 (-2136 hours ago)

Motherboard: Hewlett-Packard | | 30C6
Processor: Genuine Intel(R) CPU T2050 @ 1.60GHz | U1 | 1596/mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 290 GiB total, 275.176 GiB free.
D: is FIXED (FAT32) - 8 GiB total, 1.011 GiB free.

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 13/06/2009 11:12:19 - System Checkpoint
RP2: 13/06/2009 11:26:23 - Installed QuickTime
RP3: 13/06/2009 11:55:56 - Software Distribution Service 3.0
RP4: 13/06/2009 12:07:08 - Software Distribution Service 3.0
RP5: 13/06/2009 13:44:26 - Installed RSA SecurID Software Token.
RP6: 13/06/2009 14:16:04 - Installed Java(TM) 6 Update 13
RP7: 13/06/2009 16:09:29 - Installed VMware View Client
RP8: 13/06/2009 18:22:31 - Software Distribution Service 3.0
RP9: 13/06/2009 18:25:13 - Installed Windows XP KB915865.
RP10: 13/06/2009 18:25:37 - Installed Windows NLSDownlevelMapping.
RP11: 13/06/2009 18:25:55 - Installed Windows IDNMitigationAPIs.
RP12: 13/06/2009 18:26:19 - Installed Windows Internet Explorer 7.
RP13: 13/06/2009 18:26:51 - Software Distribution Service 3.0
RP14: 13/06/2009 18:40:09 - Installed Windows Media Player 11
RP15: 13/06/2009 18:40:43 - Installed Windows XP Media Center Edition 2005 KB925766.
RP16: 13/06/2009 18:41:12 - Installed Windows XP Wudf01000.
RP17: 13/06/2009 18:42:56 - Installed Windows XP MSCompPackV1.
RP18: 13/06/2009 18:43:13 - Installed Windows XP KB926239.
RP19: 13/06/2009 20:04:29 - Software Distribution Service 3.0
RP20: 14/06/2009 16:26:35 - Software Distribution Service 3.0
RP21: 15/06/2009 12:15:29 - Software Distribution Service 3.0
RP22: 15/06/2009 14:12:04 - Installed Microsoft Office Standard Edition 2003
RP23: 15/06/2009 15:14:34 - Installed J2SE Runtime Environment 5.0 Update 1
RP24: 15/06/2009 15:48:42 - Removed Macromedia Flash Player 8
RP25: 15/06/2009 16:07:08 - Removed VMware View Client
RP26: 15/06/2009 16:08:08 - Installed VMware VDM Client
RP27: 15/06/2009 16:12:41 - Removed VMware VDM Client
RP28: 15/06/2009 16:20:00 - Installed VMware View Client
RP29: 15/06/2009 17:57:40 - Removed Macromedia Shockwave Player
RP30: 15/06/2009 17:58:14 - Removed VMware View Client
RP31: 15/06/2009 18:04:14 - Installed VMware View Client
RP32: 15/06/2009 20:07:39 - Installed Bluetooth Stack for Windows by Technika
RP33: 15/06/2009 20:09:21 - Unsigned driver install
RP34: 16/06/2009 14:24:06 - Software Distribution Service 3.0
RP35: 16/06/2009 17:47:56 - Removed VMware View Client
RP36: 16/06/2009 17:55:34 - Installed VMware View Client
RP37: 17/06/2009 18:19:56 - Removed VMware View Client
RP38: 17/06/2009 18:44:00 - Installed VMware View Client
RP39: 18/06/2009 10:35:34 - Removed VMware View Client
RP40: 18/06/2009 10:40:45 - Installed VMware View Client
RP41: 18/06/2009 19:12:19 - Removed VMware View Client
RP42: 18/06/2009 19:24:49 - Installed VMware View Client
RP43: 19/06/2009 10:10:18 - Removed VMware View Client
RP44: 19/06/2009 10:24:44 - Installed VMware View Client
RP45: 19/06/2009 16:38:59 - Removed Java(TM) 6 Update 13
RP46: 19/06/2009 16:40:19 - Removed J2SE Runtime Environment 5.0 Update 6
RP47: 19/06/2009 16:41:51 - Removed VMware View Client
RP48: 19/06/2009 16:52:29 - Installed VMware View Client
RP49: 21/06/2009 08:08:37 - System Checkpoint
RP50: 21/06/2009 17:24:11 - Removed VMware View Client
RP51: 21/06/2009 17:28:07 - Installed VMware View Client
RP52: 21/06/2009 21:05:47 - Removed VMware View Client
RP53: 22/06/2009 08:35:10 - Installed VMware View Client
RP54: 26/06/2009 23:45:52 - System Checkpoint
RP55: 28/06/2009 15:23:42 - System Checkpoint
RP56: 28/06/2009 19:36:47 - Removed VMware View Client
RP57: 28/06/2009 19:46:44 - Installed VMware View Client
RP58: 30/06/2009 19:54:19 - System Checkpoint
RP59: 02/07/2009 08:34:24 - System Checkpoint
RP60: 02/07/2009 10:41:20 - Removed VMware View Client
RP61: 02/07/2009 10:49:26 - Installed VMware View Client
RP62: 04/07/2009 06:14:52 - System Checkpoint
RP63: 04/07/2009 08:31:09 - Removed VMware View Client
RP64: 04/07/2009 08:32:50 - Installed VMware View Client
RP65: 05/07/2009 22:58:50 - System Checkpoint
RP66: 06/07/2009 00:29:50 - Software Distribution Service 3.0
RP67: 06/07/2009 15:37:53 - Installed McAfee Virtual Technician
RP68: 08/08/2008 09:25:04 - System Checkpoint
RP69: 08/08/2008 10:03:54 - Installed AVG 8.5
RP70: 07/07/2009 12:15:07 - Removed McAfee Virtual Technician
RP71: 07/07/2009 13:40:11 - Installed Java(TM) 6 Update 14
RP72: 08/08/2008 10:49:50 - System Checkpoint
RP73: 09/08/2008 19:12:36 - System Checkpoint

==== Installed Programs ======================


Adobe Flash Player 10 ActiveX
Adobe Reader 7.0.5
Apple Software Update
Bluetooth Stack for Windows by Technika
BufferChm
Conexant HD Audio
CP_AtenaShokunin1Config
CP_CalendarTemplates1
cp_LightScribeConfig
cp_OnlineProjectsConfig
CP_Package_Basic1
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
CP_Panorama1Config
cp_PosterPrintConfig
cp_UpdateProjectsConfig
Critical Update for Windows Media Player 11 (KB959772)
CueTour
Customer Experience Enhancement
Destinations
DeviceManagementQFolder
DVD Shrink 3.2
Easy Internet Sign-up
ERUNT 1.1j
ESPNMotion
FullDPAppQFolder
GemMaster Mystic
Google Toolbar for Internet Explorer
Google Update Helper
HDAUDIO Soft Data Fax Modem with SmartCP
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP DVD Play 2.3
HP Help and Support
HP Imaging Device Functions 6.0
HP Photosmart Premier Software 6.0
HP Quick Launch Buttons 6.10 A1
HP Software Update
HP User Guides--System Recovery
HP User Guides 0037
HP Wireless Assistant 2.00 G2
HpSdpAppCoreApp
InstantShareDevices
Intel(R) Graphics Media Accelerator Driver
J2SE Runtime Environment 5.0 Update 1
Java(TM) 6 Update 14
Juniper Networks Network Connect 6.1.0
Macromedia Flash Player 8
Macromedia Shockwave Player
McAfee SecurityCenter
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Standard Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSXML 4.0 SP2 (KB954430)
NetWaiting
O2 Broadband Assistant
OptionalContentQFolder
Otto
PhotoGallery
QuickTime
RandMap
RealPlayer
RSA SecurID Software Token
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
SkinsHP1
SmartAudio
Sonic Audio Module
Sonic Copy Module
Sonic Data Module
Sonic Express Labeler
Sonic MyDVD Plus
Sonic Update Manager
Sonic_PrimoSDK
SonicAC3Encoder
SonicMPEGEncoder
Synaptics Pointing Device Driver
Unload
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update Rollup 2 for Windows XP Media Center Edition 2005
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VMware View Client
WebFldrs XP
Windows Genuine Advantage Validation Tool
Windows Internet Explorer 7
Windows Live OneCare safety scanner
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Media Center Edition 2005 KB925766
Windows XP Service Pack 3
WinRAR archiver

==== Event Viewer Messages From Past Week ========

07/07/2009 12:32:26, error: iaStor [9] - The device, \Device\Ide\iaStor0, did not respond within the timeout period.
04/07/2009 08:27:48, error: Dhcp [1002] - The IP address lease 10.192.130.27 for the Network Card with network address 00FF08A0EF85 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).

==== End Of File ===========================







DDS Notepad:







DDS (Ver_09-06-26.01) - NTFSx86
Run by Darryl Hart at 7:58:37.48 on 10/07/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1014.543 [GMT 1:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
FW: AVG Firewall *disabled* {8decf618-9569-4340-b34a-d78d28969b66}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
svchost.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\O2\bin\sprtsvc.exe
svchost.exe
C:\Program Files\VMware\VMware View\Client\bin\wsnm.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Darryl Hart\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?,New,KB=Companion,T=Broadband_Home,ts=Care2_5_Customer,remove=cases,varset_searcharea=AllBroadband,question=ref(User):str(Broadband),cmd=new
uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_GB&c=64&bd=presario&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=64&bd=presario&pf=laptop
uInternet Connection Wizard,ShellNext = hxxp://www.o2.co.uk/broadbandservices
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [MsmqIntCert] regsvr32 /s mqrt.dll
mRun: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [Cpqset] c:\program files\hewlett-packard\default settings\cpqset.exe
mRun: [RecGuard] c:\windows\sminst\RecGuard.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [O2] "c:\program files\o2\bin\sprtcmd.exe" /P O2
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\toshiba\bluetooth toshiba stack\TosBtMng1.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
Trusted Zone: arise.com
Trusted Zone: arise.com\chat02
Trusted Zone: arise.com\ns.eu
Trusted Zone: arise.com\portal
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: o2.co.uk\service
Trusted Zone: trcg.co.uk\arisevdi.retail2u
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase1140.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-5-13 214024]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-7-7 203280]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-7-7 359952]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-6 99328]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-7-7 144704]
R2 sprtsvc_O2;SupportSoft Sprocket Service (O2);c:\program files\o2\bin\sprtsvc.exe [2007-6-7 202280]
R2 wsnm;VMware View Client Service;c:\program files\vmware\vmware view\client\bin\wsnm.exe [2009-1-16 147456]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-7-7 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-7-7 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-7-7 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-7-7 40552]
S2 gupdate1c9ec1628683b48;Google Update Service (gupdate1c9ec1628683b48);c:\program files\google\update\GoogleUpdate.exe [2009-6-13 133104]
S3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [2008-8-8 29208]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [2008-8-8 29208]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-7-7 34248]
S3 WSUSBDMAN;VMware VDM Virtual Client USB Manager;c:\windows\system32\drivers\wsusbdman.sys --> c:\windows\system32\drivers\WSUSBDMAN.sys [?]

=============== Created Last 30 ================

2009-07-07 22:49 <DIR> --d----- c:\program files\Trend Micro
2009-07-07 13:40 73,728 a------- c:\windows\system32\javacpl.cpl
2009-07-07 12:28 6,733 a------- c:\windows\system32\Config.MPF
2009-07-07 12:25 79,816 a------- c:\windows\system32\drivers\mfeavfk.sys
2009-07-07 12:25 40,552 a------- c:\windows\system32\drivers\mfesmfk.sys
2009-07-07 12:25 35,272 a------- c:\windows\system32\drivers\mfebopk.sys
2009-07-07 12:25 120,136 a------- c:\windows\system32\drivers\Mpfp.sys
2009-07-07 12:25 <DIR> --d----- c:\program files\McAfee.com
2009-07-07 12:25 <DIR> --d----- c:\program files\common files\McAfee
2009-07-07 12:22 34,248 a------- c:\windows\system32\drivers\mferkdk.sys
2009-07-06 15:50 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Citrix
2009-07-06 15:47 61,224 a------- c:\documents and settings\darryl hart\GoToAssistDownloadHelper.exe
2009-07-06 15:38 <DIR> --d----- c:\docume~1\darryl~1\applic~1\McAfee
2009-07-04 08:32 <DIR> --d----- c:\program files\VMware
2009-06-19 16:36 8,621,256 a------- C:\VMware-vdmclient-2.1.0-596.exe
2009-06-15 20:10 0 a------- c:\windows\tosOBEX.INI
2009-06-15 20:09 12,160 a------- c:\windows\system32\drivers\mouhid.sys
2009-06-15 20:09 12,160 a------- c:\windows\system32\dllcache\mouhid.sys
2009-06-15 20:07 <DIR> --d----- c:\program files\Toshiba
2009-06-15 17:13 <DIR> --d----- c:\program files\Lavasoft
2009-06-15 15:48 <DIR> --d----- c:\windows\system32\appmgmt
2009-06-15 14:13 376 a------- c:\windows\ODBC.INI
2009-06-15 14:13 17,920 a------- c:\windows\system32\mdimon.dll
2009-06-15 14:12 <DIR> --d----- c:\program files\Microsoft ActiveSync
2009-06-15 14:12 <DIR> --d----- c:\windows\SHELLNEW
2009-06-15 12:29 <DIR> --d----- c:\windows\system32\scripting
2009-06-15 12:29 <DIR> --d----- c:\windows\l2schemas
2009-06-15 12:29 <DIR> --d----- c:\windows\system32\en
2009-06-15 12:29 <DIR> --d----- c:\windows\system32\bits
2009-06-15 12:26 <DIR> --d----- c:\windows\ServicePackFiles
2009-06-14 15:58 404,990 -------- c:\windows\system32\drivers\slntamr.sys
2009-06-14 15:57 10,752 -------- c:\windows\system32\smtpapi.dll
2009-06-13 18:42 <DIR> --d----- c:\program files\Windows Media Connect 2
2009-06-13 18:41 <DIR> --d----- c:\windows\system32\LogFiles
2009-06-13 18:21 33,792 a------- c:\windows\system32\dllcache\custsat.dll
2009-06-13 16:30 <DIR> --d----- c:\documents and settings\darryl hart\taw
2009-06-13 16:05 <DIR> --d----- c:\program files\Juniper Networks
2009-06-13 16:05 <DIR> --d----- c:\docume~1\darryl~1\applic~1\Juniper Networks
2009-06-13 14:16 410,984 a------- c:\windows\system32\deploytk.dll
2009-06-13 13:44 <DIR> --d----- c:\program files\RSA Security
2009-06-13 12:08 <DIR> --d----- c:\program files\MSXML 4.0
2009-06-13 12:05 272,128 -------- c:\windows\system32\drivers\bthport.sys
2009-06-13 12:05 272,128 -------- c:\windows\system32\dllcache\bthport.sys
2009-06-13 12:03 203,136 -------- c:\windows\system32\dllcache\rmcast.sys
2009-06-13 12:03 455,296 -------- c:\windows\system32\dllcache\mrxsmb.sys
2009-06-13 12:02 2,458,112 -------- c:\windows\system32\dllcache\WMVCore.dll
2009-06-13 12:02 <DIR> --d----- c:\program files\common files\xing shared
2009-06-13 12:02 333,952 -------- c:\windows\system32\dllcache\srv.sys
2009-06-13 12:02 331,776 -------- c:\windows\system32\dllcache\msadce.dll
2009-06-13 12:02 <DIR> --d----- c:\program files\common files\Real
2009-06-13 12:02 691,712 -------- c:\windows\system32\dllcache\inetcomm.dll
2009-06-13 12:00 247,326 -------- c:\windows\system32\dllcache\strmdll.dll
2009-06-13 12:00 337,408 -------- c:\windows\system32\dllcache\netapi32.dll
2009-06-13 12:00 1,106,944 -------- c:\windows\system32\dllcache\msxml3.dll
2009-06-13 11:59 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-06-13 11:59 1,203,922 -------- c:\windows\system32\dllcache\sysmain.sdb
2009-06-13 11:59 215,552 -------- c:\windows\system32\dllcache\wordpad.exe
2009-06-13 11:56 <DIR> --d----- c:\windows\system32\PreInstall
2009-06-13 11:49 <DIR> --d----- c:\program files\McAfee
2009-06-13 11:42 728 a------- c:\windows\{4507868A-A9CD-4ECC-BD54-0EAB6EE81D42}_WiseFW.ini
2009-06-13 11:41 <DIR> --d----- c:\program files\O2
2009-06-13 11:36 <DIR> --d----- c:\windows\system32\SoftwareDistribution
2009-06-13 11:34 <DIR> --d----- c:\program files\common files\SupportSoft
2009-06-13 11:30 <DIR> --d----- c:\program files\DVD Shrink
2009-06-13 11:14 <DIR> --dsh--- c:\documents and settings\darryl hart\Temporary Internet Files
2009-06-13 11:14 <DIR> --dsh--- c:\documents and settings\darryl hart\History
2009-06-13 11:13 1,819 a--shr-- c:\windows\system32\drivers\103C_HP_NTBK_Presario C300 (RM443EA#ABU)_YN_0Pres_QCND6412334_E433921031_46_I30C6_SHP_V78.08_BF.05_T060814_WXP2_L409_M1015_J320_7Intel_8T2050_91.6_#090613_N10EC8139_(RM443EA#ABU)_XMOBILE_CN10_Z_2F.05_G808627A2.MRK
2009-06-13 11:13 <DIR> --d----- c:\documents and settings\Darryl Hart

==================== Find3M ====================

2009-06-15 12:33 92,087 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-05-13 23:25 214,024 a------- c:\windows\system32\drivers\mfehidk.sys
2009-05-07 16:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-07 16:32 345,600 -------- c:\windows\system32\dllcache\localspl.dll
2009-04-29 05:56 827,392 a------- c:\windows\system32\wininet.dll
2009-04-29 05:56 827,392 -------- c:\windows\system32\dllcache\wininet.dll
2009-04-29 05:56 233,472 -------- c:\windows\system32\dllcache\webcheck.dll
2009-04-29 05:56 1,159,680 -------- c:\windows\system32\dllcache\urlmon.dll
2009-04-29 05:56 671,232 -------- c:\windows\system32\dllcache\mstime.dll
2009-04-29 05:56 105,984 -------- c:\windows\system32\dllcache\url.dll
2009-04-29 05:56 102,912 -------- c:\windows\system32\dllcache\occache.dll
2009-04-29 05:56 44,544 -------- c:\windows\system32\dllcache\pngfilt.dll
2009-04-29 05:56 3,596,288 -------- c:\windows\system32\dllcache\mshtml.dll
2009-04-29 05:56 477,696 -------- c:\windows\system32\dllcache\mshtmled.dll
2009-04-29 05:56 193,024 -------- c:\windows\system32\dllcache\msrating.dll
2009-04-28 10:05 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-04-28 10:05 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-04-25 06:27 636,088 -------- c:\windows\system32\dllcache\iexplore.exe
2009-04-25 06:26 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-04-17 13:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-17 13:26 1,847,168 -------- c:\windows\system32\dllcache\win32k.sys
2009-04-15 15:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2009-04-15 15:51 585,216 -------- c:\windows\system32\dllcache\rpcrt4.dll
2006-12-03 19:52 0 a--sh--- c:\windows\sminst\HPCD.SYS

============= FINISH: 7:59:18.92 ===============





Thanks again.

Best wishes.

Darryl :)
 
Hi,

There seems to be some remnants of AVG 8 there. Please download and run removal tool (32-bit) here to get rid of those leftovers.

Uninstall following vulnerable Java:
J2SE Runtime Environment 5.0 Update 1


Uninstall old Adobe Reader versions and get the latest one (9.1 + update 9.1.2 for it) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.


Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.





Kaspersky Online Scanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.


  • Read the requirements and privacy statement then click on the Accept button.

  • The program will launch and start to download the latest definition files.

  • You will be prompted to install an application from Kaspersky. Click Run

  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  • Spyware, Adware, Dialers, and other potentially dangerous programs
    Archives

  • Click on My Computer under Scan.

  • Once the scan is complete, it will display the results. Click on View Scan Report.

  • Click on Save Report As....

  • Change the Files of type to Text file (.txt) before clicking on the Save button.

  • Save this report to a convenient place.

  • Copy and paste that information into your topic with a fresh dds.txt log (switch the time to correct date).

  • The scan will take a while so be patient and let it run. As it scans your machine very deeply it could take hours to complete, Kaspersky suggests running it during a time of low activity.
If you need a tutorial, see here
 
Hi Blade81,

Thank you for the information. :thanks:

I have uninstalled J2SE Runtime Environment 5.0 Update 1

Also Adobe Reader 7.0 , then installed version 9.1 with update 9.2.

I ran the ATFCleaner.exe & checked all the listed items.


I did the Kaspersky online scan.


I sat with it most of the way through. It found the first Threat after just 10%. I then left it for a while & it found the second one by the time I returned which was at about 30ish%.

At about 57% I looked away from the screen for just a few seconds, by the time I looked back it said that the scan was complete... (judging by how long the first 57% has taken I'm not sure why it completed so quickly after 57%)

Here is the scan report:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0 REPORT
Friday, July 10, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Friday, July 10, 2009 07:11:35
Records in database: 2454193
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Files scanned: 52165
Threat name: 2
Infected objects: 2
Suspicious objects: 0
Duration of the scan: 01:28:31


File name / Threat name / Threats count
C:\Documents and Settings\Darryl Hart\taw\othread2.dll Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.c 1
C:\Program Files\Online Services\BTYahoo\HPPre05.msi Infected: not-a-virus:Dialer.Win32.BT.g 1

The selected area was scanned.



Thank you very much for your help. :)

Best wishes.

Darryl
 
Hi,

Please turn the date to correct one and then reboot system into safe mode to see if date changes back there too.

Let me know the results.
 
Hi Blade81,

Thank you for your quick response. :thanks:

I did not need to adjust the date or time when I have logged on. However I rebooted in safemode anyway & the date & time remained unchanged there too.

Thanks again.

Best wishes.

Darryl :)
 
Ok. So, in case I understood the thing correctly, date gets set two years back each time you start system in normal mode but works normally when started in safe mode? Have you tried reboot into normal mode after safe mode thing to see if it still resets the date?
 
Hi Blade,

Thank you for getting back to me. :thanks:

When I booted up my computer in the morning on the 8th July,I left the date settings.
I have changed it every morning upto that point (for about 3 days).

I left the date & time settings after I started this thread. Today I changed it to re-run DDS this morning, the date has not changed since. I have switched my computer on & off around 4-5 times since.

Thanks again.

Darryl
 
Hi Blade81,

I have just been browsing the internet.

The following prompt box keeps appearing: Security Warning The current webpage is trying to open a site in your trusted sites list. Do you want to allow this?

Current Site http://www.amazon.co.uk
Trusted Site res://ieframe.dll

It is not in my trusted sites, I have never heard of it.

Thanks again. :thanks:
 
Hi,

Does that notification appear on specific sites only?

Clean your trusted sites list by doing following:
1. Do not open Internet Explorer. Make sure all browser Windows and other applications (including email) are closed.
2. Right-click the Internet Explorer icon on the desktop.
3. Choose 'Properties'.
4. Click the 'Security' tab.
5. Click the 'Trusted Sites' icon to highlight
6. Click the 'Sites' button to review the list of sites included.
7. Highlight site listed and click 'Remove'
8. When list is empty click 'OK' and then 'Apply'.

See if you still get that notification.
 
Hi Blade81,

Thank you for getting back to me. :bigthumb:

I have cleaned and deleted theTrusted Sites. I have visited a few sites and the Secuity Message:

Security Warning The current webpage is trying to open a site in your trusted sites list. Do you want to allow this?
Current Site http://www.amazon.co.uk
Trusted Site res://ieframe.dll

Has not returned. Also the time and date appear to be correct this morning.

Thanks again.

Best wishes.

Darryl :)
 
Good to hear that :)

Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis

You may delete DDS and related logs. To remove HijackThis, uninstall HijackThis entry from add/remove programs first and then delete C:\Program Files\Trend Micro folder.


UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • Download Adaware
    Adaware is a free program. It scans for known spyware on your computer. These scans should be run at least once every two weeks. For more information, see this tutorial
    The program is available for download here
  • Download Spybot
    Spybot is a scanner like adaware. It scans for spyware and other malicious programs. It is important to have both Adaware and Spybot on your computer because each program provides unique detection and pretection measures. Spybot has preventitive tools that stop programs from even installing on your computer.
    To see how to set this up as well as more spybot features, see here
    Spybot can be downloaded at this location
  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. [*]Click the start button (at the lower left hand corner of your screen) [*]Click run [*]In the dialog box, type services.msc [*]hit enter, then locate dns client [*]Highlight it, then double-click it. [*]On the dropdown box, change the setting from automatic to manual. [*]Click ok


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:
 
Hi Blade81,

I have adjusted my browser security settings. I have also been using my computer recently but have still found it to be acting a little strange. Which is why I have not posted untill now.

After switching my computer on this afternoon the date & time have changed back to the 8th August 2008 & the time is showing as 08:00 ?
I went to log on to ebay & the screen was showing my account as if I had not logged out. I clicked on the sign out link & I have a full security screen with a red 'X' in a sheild on the left hand side:

'There is a problem with this website's security certificate.
The security certificate presented by this website has expired or is not yet valid.
Security certificate problems may indicate an attempt to fool you or itercept any data you send to the server.

We recomend that you close this webpage and do not continue to this website.

Then below there is a green sheild with a tick in it, on the left. Next to this it says 'Click here to close this webpage.
Below that on the left again there is a red sheild with a 'X' on it.

Next to that it says 'Continue to this webpage (not recommended).

At the bottom of this page I am entering this information into the Phishing Filter has a red circle with a white cross through it. It says when I hover over it:
'Phishing Filter cannot check this website because the Microsoft online service is temporarily unavailable'.


Have I got a virus?

Thank you for your help :bigthumb:

Best wishes.

Darryl
 
Hi,

If you set the clock and date to present moment do you still get that certificate notification?
 
Hi Blade81,

Thank you for getting back to me. :thanks:

I've reset the clock to the correct time.
Then I've gone to the sign in page on ebay & that has not given me the Certificate Security warning screen. Also the Phishing Filter looks normal. I've also double checked this with the O2 website & discogs.com.

Thanks again :)

Best wishes.

Darryl
 
Good to hear that sorted it out :). It's possible that CMOS battery on your motherboard is near its end. Date changing back by itself is one symptom of that.
 
Hi Blade81,

Thank you for you very quick response. :thanks:

I feel a bit silly, :red: as I thought all kinds of things yesterday. But now you have mentioned the CMOS battery that makes sense.

Would this battery make any other settings default back to factory setting?

Also, will Ad-aware & Spybot conflict with McAfee?

Thanks again for all your help. :)

Best wishes.

Darryl
 
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