Hi all!
My son's computer is hijacked. He can't access the internet, the pages open and close without warning, and any task takes too long to achieve. It has NAV 2005, SpyBoot SD, Ad-Aware Pro and Spyware Blaster installed and updated.
Every day he has to run these apps since this things keep coming back. Then He installed Kaspersky Internet Security and it removed some of them,
but the last scan says the pc is clean. He keeps disabling one to use another, they are not enable
at the same time. If you can help me, I'd be grateful.
Thanks.
Logfile of HijackThis v1.99.1
Scan saved at 14:14, on 2007-11-21
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSetMgr.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SNDSrvc.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Arquivos de programas\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Arquivos de programas\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Arquivos de programas\Everstrike Software\Lock Folder XP 3.5\LF30.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccApp.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Arquivos de programas\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\WINDOWS\System32\vssvc.exe
C:\Arquivos de programas\TClock\tclock.exe
C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Arquivos de programas\Messenger\msmsgs.exe
C:\Arquivos de programas\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.terra.com.br/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.terra.com.br/
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\arquivos de programas\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Security Toolbar - {11A69AE4-FBED-4832-A2BF-45AF82825583} - C:\WINDOWS\system32\yusevnch.dll (file missing)
O4 - HKLM\..\Run: [LFAgent] C:\Arquivos de programas\Everstrike Software\Lock Folder XP 3.5\LF30.exe -start
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\ARQUIV~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [AVP] "C:\Arquivos de programas\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe"
O4 - Global Startup: TClock.lnk = C:\Arquivos de programas\TClock\tclock.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Add to Anti-Banner - C:\Arquivos de programas\Kaspersky Lab\Kaspersky Internet Security 7.0\ie_banner_deny.htm
O8 - Extra context menu item: Backward Links - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Arquivos de programas\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll
O9 - Extra button: MSN Messenger - {978ac263-6169-4969-9ca8-dc16fe0f45aa} - C:\ARQUIV~1\MSNMES~1\msnmsgr.exe
O9 - Extra 'Tools' menuitem: MSN Messenger - {978ac263-6169-4969-9ca8-dc16fe0f45aa} - C:\ARQUIV~1\MSNMES~1\msnmsgr.exe
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {3C8B9651-4E3E-424D-B51C-54544ABF536B} (CAtmCap Object) - https://ww7.banrisul.com.br/bxz/data/securecontrol2k.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\ARQUIV~1\KASPER~1\KASPER~1.0\adialhk.dll
O23 - Service: Agendador do LiveUpdate automático - Symantec Corporation - C:\Arquivos de programas\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Unknown owner - C:\Arquivos de programas\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe" -r (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSetMgr.exe
O23 - Service: DomainService - Unknown owner - C:\WINDOWS\system32\gsoxduvb.exe (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\ARQUIV~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Serviço do Auto-Protect do Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\ARQUIV~1\ARQUIV~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\CCPD-LC\symlcsvc.exe
My son's computer is hijacked. He can't access the internet, the pages open and close without warning, and any task takes too long to achieve. It has NAV 2005, SpyBoot SD, Ad-Aware Pro and Spyware Blaster installed and updated.
Every day he has to run these apps since this things keep coming back. Then He installed Kaspersky Internet Security and it removed some of them,
but the last scan says the pc is clean. He keeps disabling one to use another, they are not enable
at the same time. If you can help me, I'd be grateful.
Thanks.
Logfile of HijackThis v1.99.1
Scan saved at 14:14, on 2007-11-21
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSetMgr.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SNDSrvc.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Arquivos de programas\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Arquivos de programas\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Arquivos de programas\Everstrike Software\Lock Folder XP 3.5\LF30.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccApp.exe
C:\Arquivos de programas\Arquivos comuns\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Arquivos de programas\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\WINDOWS\System32\vssvc.exe
C:\Arquivos de programas\TClock\tclock.exe
C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Arquivos de programas\Messenger\msmsgs.exe
C:\Arquivos de programas\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.terra.com.br/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.terra.com.br/
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\arquivos de programas\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Security Toolbar - {11A69AE4-FBED-4832-A2BF-45AF82825583} - C:\WINDOWS\system32\yusevnch.dll (file missing)
O4 - HKLM\..\Run: [LFAgent] C:\Arquivos de programas\Everstrike Software\Lock Folder XP 3.5\LF30.exe -start
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\ARQUIV~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [AVP] "C:\Arquivos de programas\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe"
O4 - Global Startup: TClock.lnk = C:\Arquivos de programas\TClock\tclock.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Add to Anti-Banner - C:\Arquivos de programas\Kaspersky Lab\Kaspersky Internet Security 7.0\ie_banner_deny.htm
O8 - Extra context menu item: Backward Links - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Arquivos de programas\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll
O9 - Extra button: MSN Messenger - {978ac263-6169-4969-9ca8-dc16fe0f45aa} - C:\ARQUIV~1\MSNMES~1\msnmsgr.exe
O9 - Extra 'Tools' menuitem: MSN Messenger - {978ac263-6169-4969-9ca8-dc16fe0f45aa} - C:\ARQUIV~1\MSNMES~1\msnmsgr.exe
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {3C8B9651-4E3E-424D-B51C-54544ABF536B} (CAtmCap Object) - https://ww7.banrisul.com.br/bxz/data/securecontrol2k.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\ARQUIV~1\KASPER~1\KASPER~1.0\adialhk.dll
O23 - Service: Agendador do LiveUpdate automático - Symantec Corporation - C:\Arquivos de programas\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Unknown owner - C:\Arquivos de programas\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe" -r (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSetMgr.exe
O23 - Service: DomainService - Unknown owner - C:\WINDOWS\system32\gsoxduvb.exe (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\ARQUIV~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Serviço do Auto-Protect do Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\ARQUIV~1\ARQUIV~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\CCPD-LC\symlcsvc.exe