browser crashing unexpectedly

[stevenu2uk]

Hi

Both Firefox and Internet Explorer keep crashing.

Also using Search causes an error report.

Message says browser is unstable.

It's becoming a real pain

Cheers

Steven

 

[tashi]

Hello stevenu2uk,

Could you give more details please, do you think the computer is infected?

Best regards.

 

[stevenu2uk]

browser crashing

Hi Tashi

Thanks for replying.

I'm unsure if it is infected. I have Zone Alarm installed and it's never reported anything significant. This has been going on for a few weeks. I did have a clear out of unused programs, it happened a lot more after that.

Thanks

Steven

 

[tashi]

Hi Steven,

I did have a clear out of unused programs, it happened a lot more after that.

How did you clean them out, by using ADD/REMOVE programs? Did you do any registry editing?

Best regards.

 

[stevenu2uk]

browser crashing

Hi

I did add/remove programs.

cheers

Steven

 

[stevenu2uk]

browser crashing

Hi Tashi

I never did any registry editing.

Cheers again

Steven

 

[tashi]

Hello stevenu2uk,

There isn't enough information to figure out the problem you are experiencing. :

Please go here and post, one of the techies there can guide you through a diagnosis.

Cheers.