Cannot remove Fake.PCTools

M

mjc01

New member
Hi all i have a a toshiba laptop running xp running sp2.I installed spybot 1.60.0.30 the otherday and ran a scan when it had installed and it found this Fake.PCTools trojan. I told spybot to fix the problem but it said it couldn't and needed to restart. So i let it run on restart and it still wasn't able to remove it. It seems to link to a process callled bmz3.exe and won't end in task manager. I installed avg 8 and ran that and it picked it up and tried to remove it but failed. so i thought i would fool it by creating a blank notepad document and saving it with the same name in the same location. It worked for a bit but then it got replaced by the original virus one.

Done a fair amount of research online and there doesn't seem to be a lot of help on this problem.

Any Ideas would be great.

cheers.
 
mjc01:

Consider posting in the Malware Removal forum and having someone take a look at your system and help remove Fake.PCTools.

If you decide to have an experienced malware removal specialist assist you in the Malware Removal, please follow the procedure in this link to run scans and produce a HijackThis log:After you have completed the required scans and produced the requested logs, start your own thread in the Malware Removal forum, making sure to post the HijackThis log produced from the above instructions.
 
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