cant get on internet on other computer

[fusillo1215]

every time i turn on my computer i get this error mswin.exe. it asks me to send a error report i do every time but i cant figure it out. im extremely dumb when it comes to trying to fix computers, can some1 tell me how to fix this. Ive tried to system restore it but that wont work it used to just load up windows and then shut down as soon as it says welcome. that stopped but i still cant get on the internet.

 

[tashi]

Hello.

You may have a trojan on the machine in question.

• Download HJT to a clean PC if one is available.
  
• Put on media of choice (CD/Floppy/etc)
• Upload to infected machine
• Place HJT into own folder
• Run HJT on the infected PC and post the log you produce using the clean PC.

Instructions to produce the log here: "BEFORE you POST"


Post the log into this topic and a helper will advise you as soon as available.

 

[tashi]

This topic has been archived.

If you need it re-opened please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.