Can't log into a few websites after Spybot installed

H

hoyeman

New member
Hi
I am not able to log onto a few websites since I have down loaded Spybot. Two of the sites that I type my user name and password into just show the screne again without my name and password and do not let me in. Another redircts me to a statement that cookies are turned off. I am using Windows xp and have put these sites in "allow" setting. All other web sites still work as normal. Any ideas?

Thanks
David
 
hoyeman:

What version of Spybot - Search & Destroy are you running (Spybot » Help » About)?

What Web browser are experiencing the problem with, i.e. Internet Explorer, Firefox, etc.?

If the problem is with Internet Explorer, when you installed Spybot did you elect to "Use Internet Explorer protection (SDHelper)" on the "Select Additional Tasks" screen (which is normally selected by default).

What sites are you having problems logging on to?
 
Last edited:
Craigslist and Woot are the sites giving me problems while using internet explorer. Version 1.5.2.20 that was recently updated and I used the default setup but have since unselcted sdhelper. ???


Thanks
 
hoyeman:

Since you indicated that you have disabled "SDHelper", the only thing that I can think of that may be causing problems logging on to those sites would be the immunization of cookies. Certain sites require that you allow the storing of third party cookies (tracking cookies) to interact with the site (although normally a site that requires the storing of third party cookies will notify you that you must allow the storing of third party cookies).

To see if the problem is caused by blocking the storing of third party cookies:
  • Go into Spybot » Immunize.
  • Right click on the immunization list in the right hand pane and select "Deselect all".
  • Check the all items identified as "… (Cookies)".
  • Then click the "Undo" button at the top of the right hand pane.
  • Reboot your system and retest access to those sites.
Please let us know the results of your test.
 
This did not work either. I even allowd 3rd party cookies. I downloaded firefox and do not have the problem there.

Thanks for the help. If you have any other ideas for IE I would appreciate it.
 
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