Can't open up Yahoo mail messages

T

tseyigai

New member
Hello,
Lately somehow my daughter got some malware on our computer and I've run S&D on it and Malware Bytes to get rid of stuff. But now, I still can't open up any messages in Yahoo mail. I can go to them, but each message reports an error message and won't let me in. Yahoo's not down, cause I can open them up in our lap top. Some links go to a strange place as well. McAfee won't run a complete scan either.

Thanks ahead of time,
Tseyigai
 
Hi,

Smells like a possible infection.

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop. Post them back to your topic.

Download GMER here by clicking download exe -button and then saving it your desktop:
  • Double-click .exe that you downloaded
  • Click rootkit-tab and then scan.
  • Don't check
    Show All
    box while scanning in progress!
  • When scanning is ready, click Copy.
  • This copies log to clipboard
  • Post log in your reply.
 
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