Can't remove Win32.downloader.gen malware!

roberts1008

New member
Recently, I ran Spybot and it found an infection with Win32.downloader.gen malware. After finding it, Spybot tried to remove it but couldn't. Then, Spybot
asked if I wanted to allow Spybot to run again when the computer restarts. I selected "yes" and once restarting, Spybot ran for several hours (with no other programs running) and again detected the malware. Once I selected "fix problem", it checked it off as if it was repaired. However, when I run the program again, it still finds it again and the whole sequence is repeated.

Potential source of the problem: Recently, I downloaded several audio codec files from download.cnet.com/windows/ and possibly this infected my computer.

Please advise how to remove this malware. :thanks:
 
Thank you roberts1008,

Potential source of the problem: Recently, I downloaded several audio codec files from download.cnet.com/windows/ and possibly this infected my computer.
Someone could take a look at the system if you start a topic in the Malware Removal Forum

First see that forum's FAQ which also includes instructions in post #2 on how to provide DDS and aswMBR logs, which are the logs used in the preliminary analysis.
http://forums.spybot.info/showthread.php?t=288

Best regards. :)
 
Thanks, Tashi! I reposted. But, no answer!

Tashi,

I posted my problem here, where you suggested back on Mar 21. But, no one has replied.

What should I do now? :thanks:

Jeff
 
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