Comcast blocks acces to Safer-networking and Spybot

T

tallard

New member
Good afternoon
OK, this is a little political I guess, but I really really really hate Comcast!

Nearly two months ago, our Comcast service went a little haywire so we shut down the desktop computer and accessed the web with our laptops through our neighbor's unsecured wifi.

two weeks ago, Comcast finally got their act together and our service returned, so we reconnected the desktop computer and I started updating everything (almost 2 months off). All updates were going ok but not Spybot, I tried uninstalling and reinstalling various older versions, I tried deactivating my firewall, AVG, making sure page permissions were right, cleaned up the registry, endless hours after work, to absolutely no avail. I then googled for help and and found various help forums but could not access anything from Safer-Networking or Spybot.info. At that point I pretty much lost hope and thought maybe Spybot was out of business, I just couldn't figure any other reason??? Then 2 nights ago, I accidentally logged my laptop onto the neighbor's wifi again, and boom, all spybot websites loaded fine and the upload worked fine. I disconnected and reconnected to my wifi, bam, no reaching anything spybot, back to the other wifi, everything is fine. At this point I realise it's a Comcast blocking issue.

So I google that and find that Comcast for the past couple of months has been blocking P2P sites and apparently this can affect Spybot downloads, although why it would affect spybot pages I don't know... Apparantly there's a court case being started up against them.

Anyway, so my laptop's fine, all I have to do is continue mooching off the generous neighbor, but the condo's desktop is doomed to say goodbye to Spybot as it's hardwired into Comcast and the condo bldg does not allow satellite dishes, so we're stuck.

I HATE COMCAST!!! I guess Spybot execs should join the lawsuit against Comcast. I am however a little intrigued how little this has been discussed anywhere on the web, either it's too recent, or there are localized policies, I don't know, but according to what I've read, Comcast denies everything...:rolleyes:
 
Hm, I don't see how Comcast may block access to SaferNetworking's page.

Your neighbors are sure generous :laugh:, but tell them to secure their connection with... WEP or was it WEP2. I heard that the Zlob, aka, DNSChanger started snuggling into home modems.
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What is WEP?
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I'm not a Comcast user so I wouldn't be sure how good the service is. Is it a DSL connection?

You said that you could not access Spybot's page. Was it this?
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SaferNetworking's page (Spybot-S&D)
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I'm not sure if it has to do with the HOSTS file or anything :P. I'm stumped.

tallard, do you see a blank page when attempting to access the site, or did it say it was "not found"?
 
Commycast's illegal tactics

drragostea said:
I'm not a Comcast user so I wouldn't be sure how good the service is. Is it a DSL connection?
Click to expand...

It's cable, our cable line provides TV, internet and phone

drragostea said:
You said that you could not access Spybot's page. Was it this?
Click to expand...

I can't reach either spybot.info OR safer-networking pages.

drragostea said:
tallard, do you see a blank page when attempting to access the site, or did it say it was "not found"?
Click to expand...

To duplicate my problem, I had to logout of my neighbors wifi, login to mine, then I get a "this connection has timed out" error on this forum page and on the link you suggested. This is exactly what the article I read says, Comcast sends "fake" packets of information between user and site faking overload of website, suggesting we try back later.

My surprise is that the article states Commycast only does this to PW2P sites, and I don't see how Spybot qualifies as a P2P site, but then again, Commycast is denying everything so who knows.

How to know if Spybot owners/execs know about this?
 
A cable connection (very fast) shouldn't time out that easily. So I'm assuming it has something to do with Comcast's service? *scratches head. SaferNetworking does not qualify or even is a P2P site.

Do you use a firewall?

I don't see how Spybot execs can do about this, apparently it's Comcast service that's in the way. Try giving them a call to the Tech Support.

Like they say, "We don't know unless you say it." Stand up, tallard. :cowboy:
 
shelf life said:
comcasts "delaying,blocking,throttling" of torrent traffic is well documented.
http://arstechnica.com/news.ars/pos...over-comcast-p2p-meddling-in-new-lawsuit.html
Click to expand...

Indeed, that was the page I read, but it doesn't mention not reaching Spybot sites at large? I'd expect this to be on dozens of pages!

shelf life said:
you sure your computer is malware free? Malware can often block access to security type web pages.
Click to expand...

Three computers in condo, neither can connect through Commycast, both laptops CAN connect via neighbor's wifi. What are the chances the same ISP specific malware would be on all three computers, and is there such a thing as an ISP specific malware?
 
drragostea said:
Do you use a firewall?
Click to expand...

Only windows XP one, and I had it turned off for my "experiments" :)

drragostea said:
I don't see how Spybot execs can do about this, apparently it's Comcast service that's in the way.
Click to expand...

This is where I sound lame, my roommate, the comcast account holder, doesn't use spybot and isn't often around, so it's not much of a priority for her... :(

I Googled a couple of cases of POed website owners complaining to Commycast, but Spybot, my my! this is pretty big, surely I'm not the only one, it should affect thousands of user:scratch:

I of course will get onto my roommate's case to get on this, but she's not too computer savvy... I do hope Spybot gives Commycast a hardtime, this should be a very public issue!:wav:
 
Indeed it is. It's affecting not only you put others too.

Spybot execs can't make their site any better, by connections means, because if dial-up users can access it, then it's fine.

My strongest suggestion would talking to the Tech Support asking WHY is Comcast blocking service to Spybot.

I would suggest using a firewall, a third party would be better. At least having the default Windows firewall on would be better than nothing.
 
I have comcast

And have never had any problems accessing there pages, as you can see i am on the forums almost every day, so i honestly do not know what is up..............thats really weird.....
 
drragostea said:
I don't see how Spybot execs can do about this, apparently it's Comcast service that's in the way. Try giving them a call to the Tech Support.
Click to expand...

Comcast customer service said they'd send a note to their engineers
Sypot support steam said try again in a couple of hours, GEESH!!!!! Like I haven't done all I can imagine for the past 2 weeks!!!! I REEXLAINED to them that I had no problem if I simply login with the neighbor.

But what this you mentioned elsewhere about hosts? Of course all this time I'm spending on the forum is on the neighbors wifi, nothing has changed :)

The other interesting item of note: when Googling spybot and/or forums, with AVG site advisor active, on my neighbor's wifi, I get the cute green checkmark next to each Spybot google item, but on my comcast driven wifi, I get a gray question mark next to the google results, so AVG isn't able to get through either...

Comcast gave me a case number... but I don't expect much from them either.
 
Do you think it might be local Comcast activity? It's three computers in this condo... and AVG site adviser isn't able to see the pages when I google them either... probably doesn't mean anything though.

Oh well, I get the feeling I'm going to have to join the COMCAST MUST DIE website !!! hi hi:D:
 
tallard said:
Oh well, I get the feeling I'm going to have to join the COMCAST MUST DIE website !!! hi hi:D:
Click to expand...

I'll remain neutral. I've experienced laggy dial-up speeds with Verizon when I first joined. Seems that now it's better. Back to normal. But I've heard many stories about Comcast.

Does your neighbor use Comcast service too? If so, then there might be "suspicious" activity going on! Just joking >:D.

Hrm. AVG uses LinkScanner correct? So you can access other sites with no problem?
--

It would be hard to know what you've been doing the last two weeks in your short posts. We wouldn't know unless you told us.

tallard, (sir), if you feel like killing Comcast service, feel free cause you got drragostea by your side. Use a sledgehammer, btw. >: D
 
Check the DNS servers listed on the router/modem provided by Comcast. Make sure they match the ones that Comcast specifies you should be using.

If they do, you could try temporarily changing them to something else or even simply pinging the Spybot S&D servers that fail on the WiFi first to get the IP, then ping those IP Addresses manually on Comcast to see if it's really blocking the IP or it's the DNS lookup that's actually failing.

Bitman
 
it could even be.......

a faulty router. I remember when i had a router that was doing rly good, but then it started going bad, it let me go on some sites perfectly, and others it just sat there. I got confirmation it was dying and i bought a new router, prob solved.
 
Last edited:
Comcast fault or router fault?

WEll I disconnected the router, that's no longer an issue either. performed tracert after that, while chatting with dumb comcast clone:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Aqua Lounge Guests>tracert spybot.info

Tracing route to spybot.info [89.238.64.39]
over a maximum of 30 hops:

1 8 ms 8 ms 9 ms c-66-176-168-1.hsd1.fl.comcast.net [66.176.168.1]
2 8 ms 8 ms 9 ms 68.86.161.133
3 9 ms 8 ms 8 ms te-7-1-ur01.pompanobeach.fl.pompano.comcast.net[68.85.229.182]
4 8 ms 8 ms 8 ms te-9-3-ur01.hallandale.fl.pompano.comcast.net [68.85.229.186]
5 9 ms 8 ms 9 ms te-8-2-ur04.pompanobeach.fl.pompano.comcast.net[68.85.229.170]
6 9 ms 8 ms 9 ms te-9-3-ur02.northdade.fl.pompano.comcast.net [68.85.229.190]
7 9 ms 10 ms 9 ms te-9-3-ur01.northdade.fl.pompano.comcast.net [68.85.229.194]
8 10 ms 8 ms 9 ms te-9-3-ur03.northdade.fl.pompano.comcast.net [68.85.229.198]
9 * 10 ms 10 ms te-7-1-ar02.northdade.fl.pompano.comcast.net [68.86.91.82]
10 * 10 ms 10 ms pos-0-7-0-0-cr01.miami.fl.ibone.comcast.net [68.86.85.194]
11 23 ms 24 ms 25 ms pos-0-11-0-0-cr01.atlanta.ga.ibone.comcast.net [68.86.85.193]
12 134 ms 237 ms 27 ms TenGigabitethernet4-2.ar1.ATL2.gblx.net [146.82.33.157]
13 127 ms 128 ms 127 ms PLUSLINE-AG-IP-SERVICES.ge-1-2-0.408.ar2.FRA2.gblx.net [208.49.181.90]
14 129 ms 129 ms 128 ms 82.98.65.222
15 135 ms 133 ms 133 ms 213.83.9.254
16 134 ms 138 ms 136 ms ae0-0.ts-r6.6861.ip.teresto.net [217.24.235.41]

17 136 ms 137 ms 135 ms ge-0.cr.wnd.de.manitu.net [212.88.130.82]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * *

Comcast clone lady said : SEE IT IS NOT COMCAST FAULT, IT IS MANITU FAULT!!!!!!

who the Hey is manitu.net?????
 
And here is a tracert of my neighbor's wifi connection with which I have no problem, appears it's comcast as well, appears manitu is not a problem...

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Aqua Lounge Guests>tracert spybot.info

Tracing route to spybot.info [89.238.64.39]
over a maximum of 30 hops:

1 8 ms 8 ms 9 ms c-66-176-168-1.hsd1.fl.comcast.net [66.176.168.1]
2 8 ms 8 ms 9 ms 68.86.161.133
3 9 ms 8 ms 8 ms te-7-1-ur01.pompanobeach.fl.pompano.comcast.net[68.85.229.182]
4 8 ms 8 ms 8 ms te-9-3-ur01.hallandale.fl.pompano.comcast.net [68.85.229.186]
5 9 ms 8 ms 9 ms te-8-2-ur04.pompanobeach.fl.pompano.comcast.net[68.85.229.170]
6 9 ms 8 ms 9 ms te-9-3-ur02.northdade.fl.pompano.comcast.net [68.85.229.190]
7 9 ms 10 ms 9 ms te-9-3-ur01.northdade.fl.pompano.comcast.net [68.85.229.194]
8 10 ms 8 ms 9 ms te-9-3-ur03.northdade.fl.pompano.comcast.net [68.85.229.198]
9 * 10 ms 10 ms te-7-1-ar02.northdade.fl.pompano.comcast.net [68.86.91.82]
10 * 10 ms 10 ms pos-0-7-0-0-cr01.miami.fl.ibone.comcast.net [68.86.85.194]
11 23 ms 24 ms 25 ms pos-0-11-0-0-cr01.atlanta.ga.ibone.comcast.net [68.86.85.193]
12 134 ms 237 ms 27 ms TenGigabitethernet4-2.ar1.ATL2.gblx.net [146.82.33.157]
13 127 ms 128 ms 127 ms PLUSLINE-AG-IP-SERVICES.ge-1-2-0.408.ar2.FRA2.gblx.net [208.49.181.90]
14 129 ms 129 ms 128 ms 82.98.65.222
15 135 ms 133 ms 133 ms 213.83.9.254
16 134 ms 138 ms 136 ms ae0-0.ts-r6.6861.ip.teresto.net [217.24.235.41]

17 136 ms 137 ms 135 ms ge-0.cr.wnd.de.manitu.net [212.88.130.82]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * *
 
bitman said:
Check the DNS servers listed on the router/modem provided by Comcast. Make sure they match the ones that Comcast specifies you should be using.

If they do, you could try temporarily changing them to something else or even simply pinging the Spybot S&D servers that fail on the WiFi first to get the IP, then ping those IP Addresses manually on Comcast to see if it's really blocking the IP or it's the DNS lookup that's actually failing.
Click to expand...

I've provided Tracerts... I pinged while chatting with futile Comcast customer service, got timed out.
Will pinging again tell us anything the tracert doesn't?
 
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