Command Service, again...

G

giove

New member
Hi, since yesterday I've got my computer infected with Command Service and some other stuff (which I could remove with Spybot and Ewido). I followed some of the steps described here, but I can't get rid of Command Service. Any useful hint? Thanks a lot in advance.
Here ist the hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 12.49.57, on 17/07/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\Programmi\ewido anti-spyware 4.0\guard.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Programmi\HHVcdV5Sys\VC5SecS.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ATK0100\Hcontrol.exe
C:\WINDOWS\System32\pctspk.exe
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\System32\khooker.exe
C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\Progra~1\ASUS\Power4 Gear\BatteryLife.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\HHVcdV5Sys\VC5Play.exe
C:\Programmi\Microsoft IntelliType Pro\type32.exe
C:\Programmi\FreePDF_XP\fpassist.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\Programmi\Logitech\Video\LogiTray.exe
C:\Programmi\NETGEAR\WG511\Utility\WG511WLU.exe
C:\Programmi\ewido anti-spyware 4.0\ewido.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\CH_Utility.exe
C:\Programmi\Logitech\Video\FxSvr2.exe
C:\Programmi\Asus\Asus ChkMail\ChkMail.exe
C:\Programmi\Asus\Asus Hotkey\Hotkey.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Microsoft Office\Office\OSA.EXE
C:\Programmi\Nikon\PictureProject\NkbMonitor.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Hijack\HijackThis.exe
C:\WINDOWS\system32\cidaemon.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.documenta.it/squirrelmail
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.asus.com.tw
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\fgiebar.dll
O3 - Toolbar: (no name) - {46AE04C0-BCFA-4728-90E7-00EB4A8B3863} - (no file)
O4 - HKLM\..\Run: [Hcontrol] C:\WINDOWS\ATK0100\Hcontrol.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\sisUSBrg.exe
O4 - HKLM\..\Run: [Power_Gear] C:\Progra~1\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Programmi\File comuni\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VC5Player] C:\Programmi\HHVcdV5Sys\VC5Play.exe
O4 - HKLM\..\Run: [type32] "C:\Programmi\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [FreePDF Assistant] C:\Programmi\FreePDF_XP\fpassist.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Programmi\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Programmi\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [WG511WLU] C:\Programmi\NETGEAR\WG511\Utility\WG511WLU.exe -hide
O4 - HKLM\..\Run: [!ewido] "C:\Programmi\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] C:\Programmi\Logitech\Video\ManifestEngine.exe boot
O4 - Global Startup: Chrontel TV.lnk = C:\WINDOWS\system32\CH_Utility.exe
O4 - Global Startup: ASUS ChkMail.lnk = C:\Programmi\Asus\Asus ChkMail\ChkMail.exe
O4 - Global Startup: ASUS Hotkey.lnk = C:\Programmi\Asus\Asus Hotkey\Hotkey.exe
O4 - Global Startup: Ricerca rapida.lnk = C:\Programmi\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Avvio Office.lnk = C:\Programmi\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Microsoft Office-Schnellstart.lnk = C:\Programmi\ms95\Office\FASTBOOT.EXE
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Programmi\Nikon\PictureProject\NkbMonitor.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download All by FlashGet - C:\Programmi\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Programmi\FlashGet\jc_link.htm
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.asus.com.tw
O15 - Trusted Zone: *.elitemediagroup.net
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {6B9495E8-EE43-11D1-AEC6-006097D60BAC} (DlgCtl Control) - http://zdots.info/sipphone/ocx/DlgCtl.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O20 - Winlogon Notify: App Management - C:\WINDOWS\
O20 - Winlogon Notify: Reliability - C:\WINDOWS\system32\e6jm0g11e6.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Programmi\ewido anti-spyware 4.0\guard.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Servizio Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Utilità di pianificazione di LiveUpdate automatico - Symantec Corporation - C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Virtual CD v5 Security service (VC5SecS) - H+H Software GmbH - C:\Programmi\HHVcdV5Sys\VC5SecS.exe
 
Hello and welcome to the forum. Sorry for the wait, logs are many and volunteers are few. If you have not resolved your issues, please post a new HJT log and I will respond as soon as possible after that.

Thanks...pskelley
Safer Networking Forums
 
Hello and thank you for the feedback. The problem with Command Service is not yet solved... Here ist the new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 12.43.44, on 22/07/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Programmi\ewido anti-spyware 4.0\guard.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Programmi\HHVcdV5Sys\VC5SecS.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ATK0100\Hcontrol.exe
C:\WINDOWS\System32\pctspk.exe
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\System32\khooker.exe
C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\Progra~1\ASUS\Power4 Gear\BatteryLife.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\HHVcdV5Sys\VC5Play.exe
C:\Programmi\Microsoft IntelliType Pro\type32.exe
C:\Programmi\FreePDF_XP\fpassist.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\Programmi\Logitech\Video\LogiTray.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\Programmi\NETGEAR\WG511\Utility\WG511WLU.exe
C:\PROGRA~1\AVGFRE~1\avgcc.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\CH_Utility.exe
C:\Programmi\Asus\Asus ChkMail\ChkMail.exe
C:\Programmi\Asus\Asus Hotkey\Hotkey.exe
C:\Programmi\Microsoft Office\Office\OSA.EXE
C:\Programmi\Nikon\PictureProject\NkbMonitor.exe
C:\Programmi\Logitech\Video\FxSvr2.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Programmi\Avant Browser\avant.exe
C:\WINDOWS\Explorer.EXE
C:\Hijack\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.documenta.it/squirrelmail
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.asus.com.tw
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\fgiebar.dll
O3 - Toolbar: (no name) - {46AE04C0-BCFA-4728-90E7-00EB4A8B3863} - (no file)
O4 - HKLM\..\Run: [Hcontrol] C:\WINDOWS\ATK0100\Hcontrol.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\sisUSBrg.exe
O4 - HKLM\..\Run: [Power_Gear] C:\Progra~1\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Programmi\File comuni\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VC5Player] C:\Programmi\HHVcdV5Sys\VC5Play.exe
O4 - HKLM\..\Run: [type32] "C:\Programmi\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [FreePDF Assistant] C:\Programmi\FreePDF_XP\fpassist.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Programmi\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Programmi\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [WG511WLU] C:\Programmi\NETGEAR\WG511\Utility\WG511WLU.exe -hide
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] C:\Programmi\Logitech\Video\ManifestEngine.exe boot
O4 - Global Startup: Chrontel TV.lnk = C:\WINDOWS\system32\CH_Utility.exe
O4 - Global Startup: ASUS ChkMail.lnk = C:\Programmi\Asus\Asus ChkMail\ChkMail.exe
O4 - Global Startup: ASUS Hotkey.lnk = C:\Programmi\Asus\Asus Hotkey\Hotkey.exe
O4 - Global Startup: Ricerca rapida.lnk = C:\Programmi\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Avvio Office.lnk = C:\Programmi\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Microsoft Office-Schnellstart.lnk = C:\Programmi\ms95\Office\FASTBOOT.EXE
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Programmi\Nikon\PictureProject\NkbMonitor.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Aggiungi l'indirizzo alla Lista Nera della pubblicità - C:\Programmi\Avant

Browser\AddToADBlackList.htm
O8 - Extra context menu item: Blocca tutte le immagini provenienti dal server di questa - C:\Programmi\Avant

Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: Download All by FlashGet - C:\Programmi\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Programmi\FlashGet\jc_link.htm
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.asus.com.tw
O15 - Trusted Zone: *.elitemediagroup.net
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/

tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa

/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl

.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/

SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/

SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/

tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/

ctrl/tgctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {6B9495E8-EE43-11D1-AEC6-006097D60BAC} (DlgCtl Control) - http://zdots.info/sipphone/ocx/DlgCtl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/

as5free/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/

ctrl/SymAData.cab
O20 - Winlogon Notify: App Management - C:\WINDOWS\
O20 - Winlogon Notify: Explorer - C:\WINDOWS\system32\iVshlpr.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec

Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec

Shared\ccPwdSvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Programmi\ewido anti-spyware 4.0\guard.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Servizio Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Programmi\Norton

AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.

exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec

Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security

Center\SymWSC.exe
O23 - Service: Utilità di pianificazione di LiveUpdate automatico - Symantec Corporation - C:

\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Virtual CD v5 Security service (VC5SecS) - H+H Software GmbH - C:\Programmi\HHVcdV5Sys\VC5SecS.exe
 
It seems you have turned on "Word Wrap" in notepad?? Open notepad and click on Format, uncheck Word Wrap, post a new HJT log that my scanner can use.
Please tell me what program is reporting this problem. If this is Spybot, is your program up to date? Your version should be 1.4, latest updates 6/23/2006. Give me more information, exactly what is showing in Spybot.
Copy/Paste the information to this thread.

Thanks:)
 
ooops..., here is the HJT log again, without word wrap.
The problem regarding Command Service is reported by Spybot (vers. 1.4, with the latest definitions). In the next post I will paste the Spybot report after the scan.
Further, a scan online from Symantec reported that the file "C:\WINDOWS\R2lvdmFubmk\lZ5SxAIRvA4.vbs" was infected with Spyware.ISearch, but both AVG and Norton AV installed on my computer report no problems. (?)


Logfile of HijackThis v1.99.1
Scan saved at 22.59.06, on 22/07/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Programmi\ewido anti-spyware 4.0\guard.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Programmi\HHVcdV5Sys\VC5SecS.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ATK0100\Hcontrol.exe
C:\WINDOWS\System32\pctspk.exe
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\System32\khooker.exe
C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\Progra~1\ASUS\Power4 Gear\BatteryLife.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\HHVcdV5Sys\VC5Play.exe
C:\Programmi\Microsoft IntelliType Pro\type32.exe
C:\Programmi\FreePDF_XP\fpassist.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\Programmi\Logitech\Video\LogiTray.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\Programmi\NETGEAR\WG511\Utility\WG511WLU.exe
C:\PROGRA~1\AVGFRE~1\avgcc.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\CH_Utility.exe
C:\Programmi\Asus\Asus ChkMail\ChkMail.exe
C:\Programmi\Asus\Asus Hotkey\Hotkey.exe
C:\Programmi\Microsoft Office\Office\OSA.EXE
C:\Programmi\Nikon\PictureProject\NkbMonitor.exe
C:\Programmi\Logitech\Video\FxSvr2.exe
C:\Programmi\Avant Browser\avant.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Programmi\Eudora\Eudora.exe
C:\Programmi\Spybot - Search & Destroy\SpybotSD.exe
C:\WINDOWS\Explorer.EXE
C:\Hijack\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.documenta.it/squirrelmail
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.asus.com.tw
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\fgiebar.dll
O3 - Toolbar: (no name) - {46AE04C0-BCFA-4728-90E7-00EB4A8B3863} - (no file)
O4 - HKLM\..\Run: [Hcontrol] C:\WINDOWS\ATK0100\Hcontrol.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\sisUSBrg.exe
O4 - HKLM\..\Run: [Power_Gear] C:\Progra~1\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Programmi\File comuni\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VC5Player] C:\Programmi\HHVcdV5Sys\VC5Play.exe
O4 - HKLM\..\Run: [type32] "C:\Programmi\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [FreePDF Assistant] C:\Programmi\FreePDF_XP\fpassist.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Programmi\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Programmi\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [WG511WLU] C:\Programmi\NETGEAR\WG511\Utility\WG511WLU.exe -hide
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] C:\Programmi\Logitech\Video\ManifestEngine.exe boot
O4 - Global Startup: Chrontel TV.lnk = C:\WINDOWS\system32\CH_Utility.exe
O4 - Global Startup: ASUS ChkMail.lnk = C:\Programmi\Asus\Asus ChkMail\ChkMail.exe
O4 - Global Startup: ASUS Hotkey.lnk = C:\Programmi\Asus\Asus Hotkey\Hotkey.exe
O4 - Global Startup: Ricerca rapida.lnk = C:\Programmi\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Avvio Office.lnk = C:\Programmi\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Microsoft Office-Schnellstart.lnk = C:\Programmi\ms95\Office\FASTBOOT.EXE
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Programmi\Nikon\PictureProject\NkbMonitor.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Aggiungi l'indirizzo alla Lista Nera della pubblicità - C:\Programmi\Avant Browser\AddToADBlackList.htm
O8 - Extra context menu item: Blocca tutte le immagini provenienti dal server di questa - C:\Programmi\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: Download All by FlashGet - C:\Programmi\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Programmi\FlashGet\jc_link.htm
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.asus.com.tw
O15 - Trusted Zone: *.elitemediagroup.net
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {6B9495E8-EE43-11D1-AEC6-006097D60BAC} (DlgCtl Control) - http://zdots.info/sipphone/ocx/DlgCtl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O20 - Winlogon Notify: App Management - C:\WINDOWS\
O20 - Winlogon Notify: Explorer - C:\WINDOWS\system32\iVshlpr.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Programmi\ewido anti-spyware 4.0\guard.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Servizio Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Utilità di pianificazione di LiveUpdate automatico - Symantec Corporation - C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Virtual CD v5 Security service (VC5SecS) - H+H Software GmbH - C:\Programmi\HHVcdV5Sys\VC5SecS.exe
 
and here is the Spybot report after the scan (when it says the some problems (Command Service) cannot be eliminated)

Command Service: Impostazioni (Chiave di registro, fixing failed)
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\cmdService

Command Service: Impostazioni (Chiave di registro, fixing failed)
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\cmdService

Command Service: Impostazioni (Chiave di registro, fixed)
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\cmdService

Common Dialogs: History (93 files) (Chiave di registro, nothing done)
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSaveMRU

Log: Activity: SchedLgU.Txt (File di backup, nothing done)
C:\WINDOWS\SchedLgU.Txt

Log: Activity: ntbtlog.txt (File di backup, nothing done)
C:\WINDOWS\ntbtlog.txt

Log: Install: setupact.log (File di backup, nothing done)
C:\WINDOWS\setupact.log

Log: Install: setupapi.log (File di backup, nothing done)
C:\WINDOWS\setupapi.log

Log: Shutdown: System32\wbem\logs\wbemess.log (File di backup, nothing done)
C:\WINDOWS\System32\wbem\logs\wbemess.log

Log: Shutdown: System32\wbem\logs\winmgmt.log (File di backup, nothing done)
C:\WINDOWS\System32\wbem\logs\winmgmt.log

Log: Shutdown: System32\wbem\logs\wmiprov.log (File di backup, nothing done)
C:\WINDOWS\System32\wbem\logs\wmiprov.log

Cookie: Cookie (2) (Cookie, nothing done)


Cache: Cache (29) (Cache, nothing done)



--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2005-05-31 Update.exe (1.4.0.0)
2006-07-17 unins000.exe (51.41.0.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2006-02-06 advcheck.dll (1.0.2.0)
2006-02-20 Tools.dll (2.0.0.2)
2003-03-16 Includes\Temporary.sbi (*)
2006-07-21 Includes\Cookies.sbi (*)
2006-07-21 Includes\Dialer.sbi (*)
2006-07-21 Includes\Hijackers.sbi (*)
2006-07-21 Includes\Keyloggers.sbi (*)
2006-07-21 Includes\Malware.sbi (*)
2006-07-21 Includes\Revision.sbi (*)
2006-07-21 Includes\Security.sbi (*)
2006-07-21 Includes\Spybots.sbi (*)
2006-07-21 Includes\Trojans.sbi (*)
2005-02-17 Includes\Tracks.uti
2004-08-11 Includes\plugin-ignore.ini
2004-11-29 Includes\LSP.sbi (*)
2006-07-21 Includes\PUPS.sbi (*)
 
Thanks for returning that log, I will ask for a little help because I do not know some of these programs.

1) Our first major issue is that your are running two Avtivirus programs at the same time and that is not a good policy, see this information:
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2000031316555206 from Microsoft
"Microsoft recommends that you have only one anti-virus program installed on your computer."
http://www.washingtonpost.com/wp-dyn/content/article/2005/12/03/AR2005120300087.html
Uninstall one and update, then run a complete system scan with the one you kept. Post anything it locates and can not remove for me.

2) C:\WINDOWS\R2lvdmFubmk\lZ5SxAIRvA4.vbs <<< I believe this is bad, but it is not showing in the HJT log. Let's do this:
How to make files and folders visible:
Click Start > Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.

Now use one or more of these free online scans to make sure that is a bad item.
http://virusscan.jotti.org/
http://www.kaspersky.com/scanforvirus
http://www.virustotal.com/flash/index_en.html
I believe you will find it is infected. The navigate to C:\WINDOWS\R2lvdmFubmk\ <<< delete that folder.
You may have to use safe mode: http://www.bleepingcomputer.com/tutorials/tutorial61.html

3) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

4) Turn off TeaTimer, it will block changes we must make: http://russelltexas.com/malware/teatimer.htm

5) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O3 - Toolbar: (no name) - {46AE04C0-BCFA-4728-90E7-00EB4A8B3863} - (no file)
O15 - Trusted Zone: *.elitemediagroup.net
O20 - Winlogon Notify: App Management - C:\WINDOWS\
O20 - Winlogon Notify: Explorer - C:\WINDOWS\system32\iVshlpr.dll (file missing)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

6) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

7) Please download and unzip Ren-cmdservice to your desktop.
It will only work correctly if the folder is placed on your desktop and extracted !!.
http://downloads.subratam.org/Lon/ren-cmdservice.zip
Open the ren-cmdservice folder by doubleclicking it and then doubleclick the
ren-cmdservice.bat file to run the program.
A text will open when it is finished, Post it please.
Then restart the PC run spybot check for and fix any problems found

Post that text report and a new HJT log, along with your comments. How is the computer running now?

Thanks
 
Thank you for the detailled instructions. The file was actually infected and I could remove it successfully. I followed your steps and now Spybot reports *no* problems. Here is the text report from ren-cmdservice and from Spybot, with the next post comes the HJT log. Now the computer runs apparently good, as ever.

+++ Log from ren-cmdservice +++

Running from C:\Documents and Settings\Giovanni\Desktop\ren-cmdservice
No Image Path Listed in Registry

-----------------
Deleting cmdservice key
cmdservice key deleted
..
-----------------
Commandline utilities (SWReg and SWSC)
Written by Bobbi Flekman © 2005
-----------------
Finised, Post this text then
Please Restart your PC
ren-cmdservice.bat edited 6-25-2006
-----------------


+++ Log from Spybot +++

Common Dialogs: History (95 files) (Chiave di registro, nothing done)
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSaveMRU

Log: Activity: SchedLgU.Txt (File di backup, nothing done)
C:\WINDOWS\SchedLgU.Txt

Log: Activity: ntbtlog.txt (File di backup, nothing done)
C:\WINDOWS\ntbtlog.txt

Log: Install: setupact.log (File di backup, nothing done)
C:\WINDOWS\setupact.log

Log: Install: setupapi.log (File di backup, nothing done)
C:\WINDOWS\setupapi.log

Log: Shutdown: System32\wbem\logs\wbemess.log (File di backup, nothing done)
C:\WINDOWS\System32\wbem\logs\wbemess.log

Log: Shutdown: System32\wbem\logs\winmgmt.log (File di backup, nothing done)
C:\WINDOWS\System32\wbem\logs\winmgmt.log

Log: Shutdown: System32\wbem\logs\wmiprov.log (File di backup, nothing done)
C:\WINDOWS\System32\wbem\logs\wmiprov.log

Complimenti!: Non sono state riscontrate minacce immediate. () [[= no threats detected]]



--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2005-05-31 Update.exe (1.4.0.0)
2006-07-17 unins000.exe (51.41.0.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2006-02-06 advcheck.dll (1.0.2.0)
2006-02-20 Tools.dll (2.0.0.2)
2003-03-16 Includes\Temporary.sbi (*)
2006-07-21 Includes\Cookies.sbi (*)
2006-07-21 Includes\Dialer.sbi (*)
2006-07-21 Includes\Hijackers.sbi (*)
2006-07-21 Includes\Keyloggers.sbi (*)
2006-07-21 Includes\Malware.sbi (*)
2006-07-21 Includes\Revision.sbi (*)
2006-07-21 Includes\Security.sbi (*)
2006-07-21 Includes\Spybots.sbi (*)
2006-07-21 Includes\Trojans.sbi (*)
2005-02-17 Includes\Tracks.uti
2004-08-11 Includes\plugin-ignore.ini
2004-11-29 Includes\LSP.sbi (*)
2006-07-21 Includes\PUPS.sbi (*)
 
Here is the new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 22.55.38, on 23/07/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\Programmi\ewido anti-spyware 4.0\guard.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\HHVcdV5Sys\VC5SecS.exe
C:\WINDOWS\ATK0100\Hcontrol.exe
C:\WINDOWS\System32\pctspk.exe
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\System32\khooker.exe
C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\Progra~1\ASUS\Power4 Gear\BatteryLife.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\HHVcdV5Sys\VC5Play.exe
C:\Programmi\Microsoft IntelliType Pro\type32.exe
C:\Programmi\FreePDF_XP\fpassist.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\Programmi\Logitech\Video\LogiTray.exe
C:\Programmi\NETGEAR\WG511\Utility\WG511WLU.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\WINDOWS\system32\CH_Utility.exe
C:\Programmi\Asus\Asus ChkMail\ChkMail.exe
C:\Programmi\Asus\Asus Hotkey\Hotkey.exe
C:\Programmi\Microsoft Office\Office\OSA.EXE
C:\Programmi\Nikon\PictureProject\NkbMonitor.exe
C:\Programmi\Logitech\Video\FxSvr2.exe
C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\Explorer.EXE
C:\Hijack\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.documenta.it/squirrelmail
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.asus.com.tw
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\fgiebar.dll
O4 - HKLM\..\Run: [Hcontrol] C:\WINDOWS\ATK0100\Hcontrol.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\sisUSBrg.exe
O4 - HKLM\..\Run: [Power_Gear] C:\Progra~1\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Programmi\File comuni\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VC5Player] C:\Programmi\HHVcdV5Sys\VC5Play.exe
O4 - HKLM\..\Run: [type32] "C:\Programmi\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [FreePDF Assistant] C:\Programmi\FreePDF_XP\fpassist.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Programmi\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Programmi\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [WG511WLU] C:\Programmi\NETGEAR\WG511\Utility\WG511WLU.exe -hide
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] C:\Programmi\Logitech\Video\ManifestEngine.exe boot
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Chrontel TV.lnk = C:\WINDOWS\system32\CH_Utility.exe
O4 - Global Startup: ASUS ChkMail.lnk = C:\Programmi\Asus\Asus ChkMail\ChkMail.exe
O4 - Global Startup: ASUS Hotkey.lnk = C:\Programmi\Asus\Asus Hotkey\Hotkey.exe
O4 - Global Startup: Ricerca rapida.lnk = C:\Programmi\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Avvio Office.lnk = C:\Programmi\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Microsoft Office-Schnellstart.lnk = C:\Programmi\ms95\Office\FASTBOOT.EXE
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Programmi\Nikon\PictureProject\NkbMonitor.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download All by FlashGet - C:\Programmi\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Programmi\FlashGet\jc_link.htm
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.asus.com.tw
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {6B9495E8-EE43-11D1-AEC6-006097D60BAC} (DlgCtl Control) - http://zdots.info/sipphone/ocx/DlgCtl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O20 - Winlogon Notify: App Management - C:\WINDOWS\
O20 - Winlogon Notify: Explorer - C:\WINDOWS\
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Programmi\ewido anti-spyware 4.0\guard.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Servizio Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Utilità di pianificazione di LiveUpdate automatico - Symantec Corporation - C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Virtual CD v5 Security service (VC5SecS) - H+H Software GmbH - C:\Programmi\HHVcdV5Sys\VC5SecS.exe
 
That is good to hear, I see these two lines are still in the log:
O20 - Winlogon Notify: App Management - C:\WINDOWS\
O20 - Winlogon Notify: Explorer - C:\WINDOWS\
It looks like the have no files to cause problems, would you use HJT once more to see if you can remove them.

Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://boards.cexx.org/viewtopic.php?t=957
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

ewido is a great program but it does use some resources. Once the trial is over you can update and use the scanner for as long as you wish, but unless you purchase it you should turn it off completely so it does not run unless you start it manually.

System Restore does not know the good files from the bad. In case bad stuff has gotten into your System Restore files, follow the instructions in this link to get clean System Restore files. Turn it off, reboot then turn it back on:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039?Open&src=sec_doc_nam

Safe surfing... if all is running well, tashi:) will close your topic in a day to so.

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.
 
Hello. Now the problem is completely solved, and I could also remove the two remaining items with HJT.
Again, thank you very, very much for the rapid and competent support.

giove
 
As the problem appears to be resolved this topic will be archived. :bigthumb:

If you need it re-opened please send me a private message (pm) and provide a link to the thread.

Applies only to the original topic starter, cheers. :)
 
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