coolWWWsearch - Yikes!!!!!!

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breakingglass

New member
Please help. I've read other posts and tried to self-help, but no luck.

I'm grateful for any help in getting rid of coolwwwsearch. I understand this may well be the work of hackers attempting to get information.

Here is my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 7:43:29 PM, on 9/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\pnssosvr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\antispyware\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/mywaybiz
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Browser Helper Object - {AFD4AD01-58C1-47DB-A404-FBE00A6C5486} - C:\Program Files\Common\_helper.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [A00F5F64D08.exe] C:\DOCUME~1\Jim\LOCALS~1\Temp\_A00F5F64D08.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: __c003598D - C:\WINDOWS\system32\__c003598D.dat
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

Please help. Thank you very much.

bg
 
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Make sure you read and follow the directions, anything else will slow the process and waste both of our time. I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.
The junk can be tough to remove, so do not expect fast or easy.

Appears you have not read the directions since you posted an out of date HJT log. Read the directions, update HJT and use the new version properly located as in the instructions, when you post the next HJT log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.

Tutorial
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Remove any old copies of combofix before you proceed.

Thanks to sUBs and anyone else who helped with this fix.

It is important that it is saved directly to your Desktop.

Download ComboFix from Here to your Desktop
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Post the combofix log and a new HJT log.

Thanks
 
Thank you very much for your time, consideration, and assistance.

combofix and HJT logs are below:

ComboFix 08-09-12.03 - Jim 2008-09-12 19:27:17.1 - NTFSx86
Running from: C:\Documents and Settings\Jim\Desktop\ComboFix.exe
* Resident AV is active


WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Astrid\Cookies\astrid@ehg-dig.hitbox[1].txt
C:\Documents and Settings\Astrid\Local Settings\Application Data\Microsoft\Windows Media\10.0\WMSDKNSD.XML
C:\Documents and Settings\Langdon\Cookies\langdon@ads.pointroll[1].txt
C:\Documents and Settings\Langdon\Cookies\langdon@ehg-dig.hitbox[2].txt
C:\Documents and Settings\Langdon\Cookies\langdon@insightexpressai[1].txt
C:\Documents and Settings\LocalService\Cookies\GRRCS.WFV
C:\Documents and Settings\LocalService\Cookies\VFOSK.UGG
C:\Documents and Settings\Sara Kay\Cookies\sara kay@ehg-dig.hitbox[2].txt
C:\WINDOWS\Downloaded Program Files\setup.inf
C:\WINDOWS\system32\__c003598D.dat
C:\WINDOWS\system32\~.exe
C:\xcrashdump.dat

.
((((((((((((((((((((((((( Files Created from 2008-08-12 to 2008-09-12 )))))))))))))))))))))))))))))))
.

2008-09-11 20:31 . 2006-11-08 15:51 143,360 --a------ C:\WINDOWS\system32\ImageDrive.cpl
2008-09-05 17:18 . 2008-09-07 16:59 <DIR> d-------- C:\antispyware
2008-09-02 22:13 . 2008-09-02 22:13 7,182,968 --a------ C:\Program Files\windows-kb890830-v2.1.exe
2008-08-28 06:48 . 2008-08-28 06:48 <DIR> d-------- C:\Program Files\TeaTimer (Spybot - Search & Destroy)
2008-08-13 08:32 . 2008-05-01 10:30 331,776 --------- C:\WINDOWS\system32\dllcache\msadce.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-09-12 23:25 --------- d-----w C:\Documents and Settings\Jim\Application Data\Azureus
2008-09-06 13:57 0 ----a-w C:\Program Files\GetRight.lst
2008-09-03 01:41 --------- d-----w C:\Program Files\iTunes
2008-09-03 01:41 --------- d-----w C:\Program Files\iPod
2008-08-26 03:30 80,605 ----a-w C:\Program Files\GetRight.hst
2008-08-18 23:40 --------- d-----w C:\Program Files\Common
2008-08-13 00:17 --------- d-----w C:\Program Files\Burrrn
2008-07-17 13:39 --------- d-----w C:\Program Files\QuickTime
2008-07-17 13:39 --------- d-----w C:\Program Files\Bonjour
2008-07-17 13:23 --------- d-----w C:\Program Files\Apple Software Update
2008-07-15 02:29 --------- d-----w C:\Program Files\Common Files\Intuit
2008-07-15 00:32 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-07-14 23:38 --------- d-----w C:\Program Files\sz8064
2008-07-14 23:37 --------- d-----w C:\Program Files\Project64 1.6
2008-07-14 23:37 --------- d-----w C:\Program Files\Legacy Interactive
2008-07-14 23:36 --------- d-----w C:\Program Files\The Learning Company
2008-07-14 23:36 --------- d-----w C:\Program Files\sz8081
2007-08-04 13:59 6,002,165 ----a-w C:\Program Files\asredas.com_Alektra_Blue_s_Great_Orgasms.wmv
2007-07-01 14:33 239,194 ----a-w C:\Program Files\ISORecorderV2RC1.msi
2006-11-26 21:52 4,396,049 ----a-w C:\Program Files\EasyDVDRip.exe
2006-09-27 11:07 135,133 ----a-w C:\Program Files\flacdrop.zip
2006-06-17 19:21 46 ----a-w C:\Program Files\GetRight.pod
2006-05-09 00:27 47 ----a-w C:\Program Files\GetRight.snk
2005-07-07 12:24 857 ----a-w C:\Program Files\burrrn.ini
2005-07-07 12:22 486 ----a-w C:\Program Files\GRFolder.ini
2005-07-07 12:21 4,354,084 ----a-w C:\Program Files\spybotsd13.exe
2005-07-07 12:21 4,227,072 ----a-w C:\Program Files\DivX Player.exe
2005-07-07 12:21 204,845 ----a-w C:\Program Files\realplay.exe
2005-07-07 12:20 784,896 ----a-w C:\Program Files\CDWav.exe
2005-07-07 12:20 417,792 ----a-w C:\Program Files\Burrrn.exe
2005-07-07 12:20 1,069,056 ----a-w C:\Program Files\vcr.exe
2005-07-07 12:19 83,968 ----a-w C:\Program Files\mkwACT.exe
2005-07-07 12:19 671,744 ----a-w C:\Program Files\feurio.exe
2005-07-07 12:19 2,301,952 ----a-w C:\Program Files\getright.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 15360]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2006-11-16 139264]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe" [2005-11-10 36975]
"VSOCheckTask"="C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" [2005-07-08 151552]
"MCAgentExe"="c:\PROGRA~1\mcafee.com\agent\mcagent.exe" [2005-09-22 303104]
"MCUpdateExe"="C:\PROGRA~1\mcafee.com\agent\mcupdate.exe" [2006-01-11 212992]
"VirusScan Online"="C:\Program Files\McAfee.com\VSO\mcvsshld.exe" [2005-08-10 163840]
"OASClnt"="C:\Program Files\McAfee.com\VSO\oasclnt.exe" [2005-08-11 53248]
"MPFExe"="C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe" [2005-11-11 1005096]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-09-20 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-09-20 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-09-20 114688]
"MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe" [2006-01-19 11776]
"NeroFilterCheck"="C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"AppleSyncNotifier"="C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-07-10 116040]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2008-05-27 413696]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-07-30 289064]

C:\Documents and Settings\Astrid\Start Menu\Programs\Startup\
PowerReg Scheduler V3.exe [2006-04-25 225280]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]
ymetray.lnk - C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe [2007-08-09 54512]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Azureus\\Azureus.exe"=
"C:\\Program Files\\MUSICMATCH\\Musicmatch Jukebox\\mmjb.exe"=
"C:\\Program Files\\Captain Kangaroo\\CKQuest\\CK1_32.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Yahoo!\\Yahoo! Music Jukebox\\YahooMusicEngine.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"C:\\Program Files\\Provision Networks\\Virtual Access Client\\pntsc.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"6881:TCP"= 6881:TCP:6881

.
Contents of the 'Scheduled Tasks' folder
.
- - - - ORPHANS REMOVED - - - -

Notify-__c003598D - C:\WINDOWS\system32\__c003598D.dat


.
------- Supplementary Scan -------
.
R0 -: HKCU-Main,Start Page = hxxp://www.google.com/
R0 -: HKLM-Main,Start Page = about:blank
R1 -: HKCU-Internet Connection Wizard,ShellNext = hxxp://www.dell4me.com/mywaybiz
R1 -: HKCU-Internet Settings,ProxyOverride = *.local
O8 -: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 -: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 -: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
.

**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-09-12 19:52:57
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\McAfee.com\Agent\Mcdetect.exe
C:\PROGRA~1\McAfee.com\VSO\McShield.exe
C:\PROGRA~1\McAfee.com\Agent\McTskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\system32\pnssosvr.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\PROGRA~1\McAfee.com\VSO\McVSEscn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\WINDOWS\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2008-09-12 20:25:04 - machine was rebooted
ComboFix-quarantined-files.txt 2008-09-13 00:24:45

Pre-Run: 3,967,442,944 bytes free
Post-Run: 4,429,193,216 bytes free

165 --- E O F --- 2008-08-14 07:08:14



HJT:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:44:41 PM, on 9/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\system32\pnssosvr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\WINDOWS\system32\hkcmd.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\antispyware\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/mywaybiz
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

--
End of file - 7523 bytes


Thank you again.
 
Thanks for returning your information, information is limited for this item:
C:\WINDOWS\system32\pnssosvr.exe <<< do you know what it is? If now, show all files and folders:
http://www.xtra.co.nz/help/0,,4155-1916458,00.html
Use at least one of these free scans to find out if it is bad, delete it if it is.
http://virusscan.jotti.org/
http://www.kaspersky.com/scanforvirus
http://www.virustotal.com/
Post the results so I can see them.



1) C:\Program Files\Java\jre1.5.0_06\ <<< update Java see this:
http://forums.spybot.info/showpost.php?p=12880&postcount=2

2) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

3) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/mywaybiz
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

4) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may results in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html

5) Download Malwarebytes' Anti-Malware to your Desktop
http://www.besttechie.net/tools/mbam-setup.exe

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

How is the computer running now?

Thanks
 
Wow. Great information. Thank you very much.

Results of the various scans and logs follow:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:30:24 PM, on 9/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\pnssosvr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\igfxpers.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Azureus\Azureus.exe
C:\antispyware\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD44/J...97/&filename=jinstall-6u7-windows-i586-jc.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

--
End of file - 7407 bytes


Malwarebytes' Anti-Malware 1.28
Database version: 1145
Windows 5.1.2600 Service Pack 2

9/13/2008 2:29:35 PM
mbam-log-2008-09-13 (14-29-35).txt

Scan type: Full Scan (C:\|)
Objects scanned: 119230
Time elapsed: 1 hour(s), 52 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\main.bho.1 (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Common\helper.dll (Adware.BHO) -> Quarantined and deleted successfully.
C:\Program Files\Common\_helper.dll (Adware.BHO) -> Quarantined and deleted successfully.



File pnssosvr.exe received on 09.13.2008 15:12:33 (CET)
Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED


Result: 0/36 (0%)
Loading server information...
Your file is queued in position: ___.
Estimated start time is between ___ and ___ .
Do not close the window until scan is complete.
The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.
If you are waiting for more than five minutes you have to resend your file.
Your file is being scanned by VirusTotal in this moment,
results will be shown as they're generated.
Compact Print results
Your file has expired or does not exists.
Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.

You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.
Email:


Antivirus Version Last Update Result
AhnLab-V3 2008.9.13.0 2008.09.12 -
AntiVir 7.8.1.28 2008.09.12 -
Authentium 5.1.0.4 2008.09.12 -
Avast 4.8.1195.0 2008.09.12 -
AVG 8.0.0.161 2008.09.12 -
BitDefender 7.2 2008.09.13 -
CAT-QuickHeal 9.50 2008.09.13 -
ClamAV 0.93.1 2008.09.13 -
DrWeb 4.44.0.09170 2008.09.13 -
eSafe 7.0.17.0 2008.09.11 -
eTrust-Vet 31.6.6086 2008.09.12 -
Ewido 4.0 2008.09.13 -
F-Prot 4.4.4.56 2008.09.12 -
F-Secure 8.0.14332.0 2008.09.13 -
Fortinet 3.113.0.0 2008.09.13 -
GData 19 2008.09.13 -
Ikarus T3.1.1.34.0 2008.09.13 -
K7AntiVirus 7.10.454 2008.09.13 -
Kaspersky 7.0.0.125 2008.09.13 -
McAfee 5383 2008.09.12 -
Microsoft 1.3903 2008.09.13 -
NOD32v2 3439 2008.09.13 -
Norman 5.80.02 2008.09.12 -
Panda 9.0.0.4 2008.09.13 -
PCTools 4.4.2.0 2008.09.13 -
Prevx1 V2 2008.09.13 -
Rising 20.61.42.00 2008.09.12 -
Sophos 4.33.0 2008.09.13 -
Sunbelt 3.1.1633.1 2008.09.13 -
Symantec 10 2008.09.13 -
TheHacker 6.3.0.9.080 2008.09.13 -
TrendMicro 8.700.0.1004 2008.09.12 -
VBA32 3.12.8.5 2008.09.13 -
ViRobot 2008.9.12.1375 2008.09.12 -
VirusBuster 4.5.11.0 2008.09.12 -
Webwasher-Gateway 6.6.2 2008.09.13 -
Additional information
File size: 49152 bytes
MD5...: 5de18946f8f44fe656e5c2f0f90846d8
SHA1..: 5b1204a668c5e8bbf9909d64b3a7a577d471e91d
SHA256: 79dbd9cfb78f95b5d984c10c257a8de80e1950472f76d2d50342bf8da6c897d4
SHA512: a978205c21c1cdb25d6fb89c50b4dd3d655b762a070eb47fcd027e9c4e50db30
20aa07dee21531e4c765f7dc5cc2c1a33736a69d5f77a1922c3a48c36af4f03a
PEiD..: Armadillo v1.71
TrID..: File type identification
Win32 Executable MS Visual C++ (generic) (65.2%)
Win32 Executable Generic (14.7%)
Win32 Dynamic Link Library (generic) (13.1%)
Generic Win/DOS Executable (3.4%)
DOS Executable Generic (3.4%)
PEInfo: PE Structure information

( base data )
entrypointaddress.: 0x4037bc
timedatestamp.....: 0x478d1251 (Tue Jan 15 20:06:41 2008)
machinetype.......: 0x14c (I386)

( 4 sections )
name viradd virsiz rawdsiz ntrpy md5
.text 0x1000 0x5a8c 0x6000 6.43 715881fb4edfcd7c43d15d02ae5f2918
.rdata 0x7000 0xb62 0x1000 4.30 99c4938bcc521878897582dd66242d70
.data 0x8000 0x2e9c 0x3000 0.49 d3a164739ff508805492713a18d33fe2
.rsrc 0xb000 0x460 0x1000 1.10 db69c289cd8efa142a138ea13c1840ae

( 4 imports )
> KERNEL32.dll: MultiByteToWideChar, FreeLibrary, GetProcAddress, LoadLibraryA, GetTickCount, LocalFree, CloseHandle, ReadFile, GetCommandLineA, InitializeCriticalSection, DeleteCriticalSection, InterlockedIncrement, InterlockedDecrement, HeapDestroy, lstrlenW, LeaveCriticalSection, EnterCriticalSection, GetACP, GetCPInfo, HeapReAlloc, VirtualAlloc, GetStringTypeW, GetStringTypeA, LCMapStringW, LCMapStringA, WriteFile, RtlUnwind, VirtualFree, HeapCreate, GetVersionExA, GetEnvironmentVariableA, GetModuleHandleA, GetStartupInfoA, GetVersion, ExitProcess, TerminateProcess, GetCurrentProcess, HeapAlloc, HeapFree, UnhandledExceptionFilter, GetModuleFileNameA, FreeEnvironmentStringsA, FreeEnvironmentStringsW, WideCharToMultiByte, GetEnvironmentStrings, GetEnvironmentStringsW, SetHandleCount, GetStdHandle, GetFileType, GetOEMCP
> USER32.dll: GetMessageA, DispatchMessageA
> ole32.dll: CoUninitialize, CoInitialize, CoRegisterClassObject, CoRevokeClassObject
> OLEAUT32.dll: -, -, -, -, -, -

( 0 exports )



Thank you again. I really appreciate your time and help.
 
This item: C:\WINDOWS\system32\pnssosvr.exe
Is running on your computer, look at the log and count down eight lines after the words:
Running processes:

You don't know what it is? I don't have enough information to touch it at this point it is probably valid. Navigate to that file and right click, then click Properties. Post any information on the General tab. On the Version tab tell me what the File Version, Description and Copyright information is.
Understand, I do not have this file, but it may be an executable for your Mobile device and I don't have that either. This is the only item in the log I am not sure of and I would like to rule it out as malware if possible.

Do you have any malware issues at this time?

This is the next bridge we must cross:

I am sure you saw this:
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Review that information to understand Recovery Console. Installation is optional but if you do not have the CD's needed, as is explained, it can be installed before we remove combofix.
If you do not have access to Recovery Console via a Windows CD, I strongly advise you to install this tool.
If you do not wish to install RC, let me know so I can continue with the cleanup.
If you install RC, post the C:\*CF-RC.txt*.

RC1-4.gif


Since we do not need to scan with combofix, click NO

RC_whatnext.gif


RC_AllDone.gif


Thanks
 
Thanks again.

No, I do not know what that program is. The last scan for Virustotal said: PEiD..: Armadillo v1.71. The General tab says pnssosvr Module. The Version tab says it's file version 5.9.227.112, that it's the pnssosvr module, and that it's Copyright 2004-2006, Provision Networks. There are several other "pn__________" files that were created in the system32 folder at the same time as this one apparently, all with .exe and .dll endings.

I have not installed the RC. Can we proceed without it? I understand the inherent risks.

The coolwwwsearch still persists on the last run of Spybot Search & Destroy.

Thanks!

bg
 
Thanks for returning your information and the feedback.
Copyright 2004-2006, Provision Networks: http://www.provisionnetworks.com/
The coolwwwsearch still persists on the last run of Spybot Search & Destroy.
Click to expand...
Please be sure Spybot S&D is up to date and fully immunized.
Spybot-S&D 1.6 has arrived! 8. July 2008
http://www.safer-networking.org/en/
http://www.safer-networking.org/en/news/2008-07-08.html
Make sure you are running Spybot as described in the "Before you Post" instructions.
Once you have done all of this, then look here for information:
http://forums.spybot.info/forumdisplay.php?f=16
or post here for help with the issue:
http://forums.spybot.info/forumdisplay.php?f=4
I have not installed the RC. Can we proceed without it? I understand the inherent risks.
Click to expand...

Remove comboxfix from the computer like this:

Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.

Give MBAM a quick run to make sure we missed none of the junk, no need to post a clean scan.

Update McAfee and scan the system to make sure it is running ring and scanning clean. If you have issues with the program, contact tech support for instructions.
http://www.mcafee.com/us/support/

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

http://users.telenet.be/bluepatchy/miekiemoes/Links.html
CF_Cleanup.png
 
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