Delet file failed; code 5

[csebree]

I was updating my Search and Destroy - got to the install and received the following message:

C:\ProgramFiles\Spybot - Search & Destroy\Plugins\TCPIPAddress.dll
An error occurred while trying to replace existing file
Delete file failed: code 5
Access is denied

I clicked on "Retry" a number of times and kept getting the same message. I wanted to "Ignore" but this was not recommended.

Thanks for any help

 

[spybotsandra]

Hello,

Please uninstall Spybot - Search & Destroy according to the following link:
http://www.safer-networking.org/en/howto/uninstall.html
Then make a fresh install of Spybot - Search & Destroy 1.6.2.
You will find links to several download locations on our website:
http://www.safer-networking.org/en/mirrors/index.html

Or choose the direct installation file.

Best regards
Sandra
Team Spybot