Deleted security tool but no internet-no kaspersky

natasha79

New member
Hello,

I was infected with Security tool virus. I deleted it on safe mode, searched for the name and location o f the virus and then run MalwareBytes (it didn't find the virus itself) - when i locked in in normal mode the internet wouldn't work (error on page), i couldn't run Kaspersky antivirus (it said there is an error) and not even could do system restore. What can i do?

Thanks
 
Last edited by a moderator:
Hello natasha79,
I was infected with Security tool virus. I deleted it on safe mode, searched for the name and location o f the virus and then run MalwareBytes
Which instructions did you follow to delete the file in safe mode? :)

If you would like someone to take a look at the system please see this FAQ "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) which also includes instructions on posting a preliminary DDS log.

Then start a new topic in the Malware Removal Forum and a volunteer analyst will advise you when available.

Best regards.
 
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