Email and all Uploading of Media and more than 20 lines of text blocked

chelley

New member
Hi I am starting this new thread as advised by Tashi on http://forums.spybot.info/showthread.php?t=288

I am unable to post even here more than about 20 lines at a time, something is blocking my Internet Uploads when trying to upload Video, Pictures (jpg's) or even text messages as such please excuse me when I have to split my posts here into multiples.

Michelle
 
I am now following the Instructions by Tashi

I have the latest version of Spybot S&D it has not found the problem, so I have downloaded HJT and waiting for Kaspersky Online Scanner to complete it has already found 30 entries of somthing but is currently only at 2% complete so when it completes I will post the main results here, my PC has multiple partitions so it may take a long time. I will wait further instructions before running HJT.

Michelle
 
I am available for real time chat on irc probably the only thing working

If anyone can help me in real time I am on irc server REMOVED

Like I said I can't send email, only recieve it and I dont think my Yahoo or icq chat programs are working, they seemed to stall out so irc is my only live real time chat available.

Michelle
 
Last edited by a moderator:
Hello,

Please follow the instructions I posted here:http://forums.spybot.info/showthread.php?p=183702#post183702

Please do not post private information for your own safety.

For someone to take a look at the system, please read the information in this link to produce a HiJackThis log.
"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

Skip the rest of the procedure and start your own thread in the Malware Removal Forum (copy pasting the log into your topic) and a helper will advise you as soon as available.

Start a new topic, post only the HJT log, include a link to this thread and wait on posting the results of the Kaspersky scan until it is requested.
I will wait further instructions before running HJT.
All help is offered in the forums, please do not post details of various accounts such as YouTube and IRC. :eek:

Best regards.
 
Added from http://forums.spybot.info/showthread.php?p=183702#post183702

I need to mention I have a total of 4 PC's on my Local Area Network
2 pc's = Windows 2000 1 = Windows XP sp2 1 = Debian but this is a Server for the flightgear project accessed remotely from Auz, by a friend I have no understanding of Debian my self Any special precautions I should know?

Usually only win2k (Serve2) / XP (Venus6) / Debian (?) machine's active in front room. (Denotes Machine ID)
You should be aware that our volunteer helpers may not be able to address this situation, this forum being set up to assist with single PCs, not servers.

Best regards.
 
For tashi oh sorry about the priv info i'm new at this

ok so I am doing all machines at the same time running scans and checking all pc's at same time think this is safest way maybe?

It seems this PC has most infections so far:

Total number of scanned objects: 55329
Number of viruses found: 13
Number of infected objects: 71
Number of suspicious objects: 2
Duration of the scan process: 06:32:14

The other pc's seem to have far fewer so this is the main one! If this one can be cured then all others should be easy to cure as they may have same infections as this pc but less of them.

Michelle
 
I Now Have the LOG files but some are to big to post

Because some logs are too big (Other PC's) and the problems with email and uploading media is with all pc's I have chosen the smallest log files for the moment (These logs are from the PC named (Venus) < avoids confusion I hope, so I can get to the bottom of the main problem once this is solved I hope to be able to post the larger log files, from other PC's on my network.

I will have to post these smaller log files in parts also ...

Michelle

Part 1 - This is crazy I can hardly post anything irc would be so much easier !!! :sick: fingers crossed?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:38:47, on 19/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
 
part 2

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4ss.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Eset\nod32krn.exe
 
part 3

C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4gui.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4gui.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\RivaTuner v2.02\Tools\RivaTunerStatisticsServer\RivaTunerStatisticsServer.exe
C:\Program Files\RivaTuner v2.02\RivaTuner.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\GigaByte\VGA Utility Manager\G-VGA.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
F:\Program Files\ENTA2\EntaTool.exe
 
part 4

C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\FRAPS\FRAPS.EXE
C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe
C:\Documents and Settings\Julie OSG\Local Settings\Application Data\Google\Update\1.1.25.0\GoogleUpdate.exe
C:\Program Files\KWorld Multimedia\TV Tuner Card Utilities\HMCP3XCtl.exe
C:\Program Files\Wheels\WheelKeys.exe
C:\Documents and Settings\Julie OSG\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
 
part 5

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.nasa.gov/multimedia/nasatv/index.html
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
 
part 6 - This is just driving me crazy it is like crawling on my hand and knees

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [RivaTunerStatisticsServer] "C:\Program Files\RivaTuner v2.02\Tools\RivaTunerStatisticsServer\RivaTunerStatisticsServer.exe" /s
O4 - HKLM\..\Run: [RivaTuner] "C:\Program Files\RivaTuner v2.02\RivaTuner.exe" /T
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
 
part 7

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [VGAUtil] C:\Program Files\GigaByte\VGA Utility Manager\G-VGA.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
 
part 8

O4 - HKLM\..\Run: [Dimension4] F:\Program Files\D4\D4.exe
O4 - HKLM\..\Run: [EntaTool] "F:\Program Files\ENTA2\EntaTool.exe" /hide
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Fraps] C:\FRAPS\FRAPS.EXE
O4 - HKCU\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe"
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Julie OSG\Local Settings\Application Data\Google\Update\1.1.25.0\GoogleUpdate.exe" /lang en
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
 
part 9

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: Remote Control.lnk = C:\Program Files\KWorld Multimedia\TV Tuner Card Utilities\HMCP3XCtl.exe
O4 - Startup: Shortcut to WheelKeys.lnk = C:\Program Files\Wheels\WheelKeys.exe
O4 - Startup: YouTube Uploader.lnk = C:\Documents and Settings\Julie OSG\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
 
part 10

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
 
Part 11 so far of HJT

O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/wuweb_site.cab?1187835168890
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1187835138281
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5105/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3840A771-FA93-4272-B583-FE3C5376C67D}: NameServer = 192.168.1.1,192.168.1.14
 
part 12

O17 - HKLM\System\CS1\Services\Tcpip\..\{3840A771-FA93-4272-B583-FE3C5376C67D}: NameServer = 192.168.1.1,192.168.1.14
O17 - HKLM\System\CS3\Services\Tcpip\..\{3840A771-FA93-4272-B583-FE3C5376C67D}: NameServer = 192.168.1.1,192.168.1.14
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4ss.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
 
part 13

O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
 
part 14 - at last the end of that file, omg how am I going to deal with KASPERSKY log

O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe

--
End of file - 11445 bytes
 
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