Error message related to Norton?

L

Libbey

New member
Recently my Norton Anti-Virus located a threat which it could not delete, but was able to quarantine. Since then, whenever I run Spybot, I get a message that says "some problems couldn't be fixed and could be associated with files still in memory. It may be able to be fixed on restart. Do you want to run Spy Bot on restart"

When I restart, the problems still cannot be fixed. My systems is running well, with no problems....so I have two questions:

1. Do I need to be concerned about this?
2. What can I do to avoid getting that continuing message whenever I run a scan?

I'm a middle-aged semi-comfortable with computers user, so if you can help without too much technical language, that would be great! ;)

Thanks!

Libbey
 
It would probably be best if you showed what Spybot is finding,so someone can have a look at it. :) Could you please:
* Open SpyBot.
* Check for problems.
* When finished, right click and choose copy results (not the full report) to clipboard and post that into topic.
 
Hope this is what you were looking for....:D:

Avenue A, Inc.: Tracking cookie or cookie of tracking site (File, fixing failed)
C:\Documents and Settings\John Libbey\cookies\john_libbey@atdmt[1].txt

DoubleClick: Tracking cookie or cookie of tracking site (File, fixing failed)
C:\Documents and Settings\John Libbey\cookies\john_libbey@doubleclick[1].txt


--- Spybot-S&D version: 1.2 ---
2004-02-26 Includes\Cookies.sbi
2004-02-29 Includes\Dialer.sbi
2004-02-29 Includes\Hijackers.sbi
2004-02-26 Includes\Keyloggers.sbi
2004-02-29 Includes\Malware.sbi
2003-03-16 Includes\plugin-ignore.ini
2004-03-09 Includes\Revision.sbi
2004-02-26 Includes\Security.sbi
2004-02-29 Includes\Spybots.sbi
2003-03-16 Includes\Temporary.sbi
2004-02-26 Includes\Tracks.uti
2004-02-29 Includes\Trojans.sbi
 
Libbey said:
--- Spybot-S&D version: 1.2 ---
2004-02-26 Includes\Cookies.sbi
2004-02-29 Includes\Dialer.sbi
2004-02-29 Includes\Hijackers.sbi
2004-02-26 Includes\Keyloggers.sbi
2004-02-29 Includes\Malware.sbi
2003-03-16 Includes\plugin-ignore.ini
2004-03-09 Includes\Revision.sbi
2004-02-26 Includes\Security.sbi
2004-02-29 Includes\Spybots.sbi
2003-03-16 Includes\Temporary.sbi
2004-02-26 Includes\Tracks.uti
2004-02-29 Includes\Trojans.sbi
Click to expand...

Hi Libbey,

Version 1.2 is extremely old, we are up to version 1.4. :p: The log shows your program has not been updated since 2004-03-09. :eek:


Regards. :)
 
Last edited:
You must log in or register to reply here.
Back
Top