Error

[mudpuppy1]

Not sure where this should be posted. I have a Dell with windows xp and have Spybot installed, tonight I went to run spybot, checked for updates as usual when I click (check for problems) I get an error stating---- You need to install the detection updates first by using the intergrated update or the manual updater. Don't have a clue

 

[spybotsandra]

Hello,

So this is not a fresh install of Spybot?

Normally before you run your first scan you need to install the detection updates first.

For more information on updating please have a look at this link on our website.
You can also download the updates manually.
Here is the direct download link.
Just download and run that file - it is self-installing.

Best regards
Sandra
Team Spybot

 

[mudpuppy1]

error

I have had spybot for years . This just happened. After I got your info I ran the direct download link and when i clicked the check for problems spybot completely dissappeared from my screen. I had to bring it up again

 

[spybotsandra]

Hello,

We recommend a fresh install of Spybot - Search & Destroy.

Please uninstall Spybot - Search & Destroy according to the following link.
Then make a fresh install of Spybot - Search & Destroy 1.6.2.
You will find links to several download locations on our website.

Or choose the direct installation file.

Best regards
Sandra
Team Spybot

 

[mudpuppy1]

Hello

I have tried your suggestions I'm not able to remove or reinstall It says I'm either blocked or access is denied I think I may have a bigger problem. Is this where I need to post?

 

[spybotsandra]

Hello,

Please follow the procedure in this link:
"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

Start your own thread in the Malware Removal Forum where a helper will advise you as soon as available.

Best regards
Sandra
Team Spybot