Google links redirecting, SpybotSD not working etc...

C

Cabanaramma

New member
Firstly, hi and thank you for reading this!

I have a whole host of niggling little things going wrong, nothing major and the laptop is generally running okay. However, I noticed that the links on Google search are redirecting to ad sites and generic search providers. I tried to scan with spybot, but it won't open. I tried uninstalling it, and when trying to reinstall I got a blue screen saying there has been a disc error and laptop restarted. I tried to run MalwareBytes to take a look at what's up, but that won't open either. AVG spotted 4 problems (Trojan horse downloader.zlob.ansb, Trojan horse downloader.generic8.bbsg, Virus identified worm/generic.aekp, Trojan horse sheur2.aqxp), fixed them but no change in listed problems. HJT only worked after I renamed it 'scanner'.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:50:59, on 21/07/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\caca\TeaTimer.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Users\Sharon\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Analyse\scanner.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\caca\SDHelper.dll
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BkupTray] "C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\caca\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\caca\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\caca\SDHelper.dll
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
O23 - Service: CLHNService - Unknown owner - C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - c:\Program Files\Cyberlink\Shared files\RichVideo.exe
 
Hi Cabanaramma

Download gmer.zip and save to your desktop.
alternate download site
  • Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.
  • When you have done this, disconnect from the Internet and close all running programs.
    There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program.
  • Allow the gmer.sys driver to load if asked.
  • If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
  • Click on the Rootkit tab.
  • Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
  • Make sure all other boxes on the right of the screen are checked, EXCEPT for "Show All".
  • Click on the "Scan" and wait for the scan to finish.
    Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan.
  • When completed, click on the Copy button and right-click on your Desktop, choose "New" > Text document. Once the file is created, open it and right-click again and choose Paste or Ctrl+V. Save the file as gmer.txt and copy the information in your next reply.
  • Note: If you have any problems, try running GMER in SAFE MODE"
Important! Please do not select the "Show all" checkbox during the scan..
 
Thanks for helping out!

Ran gmer in safe mode because it wouldn't load at first. No idea if this is relevant, but my laptop had 2 hard drives - haven't actually used drive D yet, and all the system folders are on drive C, so ran the scan on only drive C as requested.

GMER 1.0.15.14972 - http://www.gmer.net
Rootkit scan 2009-07-23 12:04:18
Windows 6.0.6001 Service Pack 1


---- System - GMER 1.0.15 ----

Code 85753398 ZwEnumerateKey
Code 85753360 ZwFlushInstructionCache
Code 857522ED IofCallDriver
Code 8575034E IofCompleteRequest
Code 85753325 ZwSaveKey
Code 857532ED ZwSaveKeyEx

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!IofCompleteRequest 8207AFE2 5 Bytes JMP 85750353
.text ntkrnlpa.exe!ZwSaveKey 82097664 5 Bytes JMP 8575332A
.text ntkrnlpa.exe!ZwSaveKeyEx 82097678 5 Bytes JMP 857532F2
.text ntkrnlpa.exe!IofCallDriver 820FCF6F 5 Bytes JMP 857522F2
PAGE ntkrnlpa.exe!ZwFlushInstructionCache 821F330B 5 Bytes JMP 85753364
PAGE ntkrnlpa.exe!ZwEnumerateKey 82248BA2 5 Bytes JMP 8575339C

---- User code sections - GMER 1.0.15 ----

.text C:\Windows\Explorer.EXE[1088] SHELL32.dll!InitNetworkAddressControl + 2939 759B0064 4 Bytes [00, 26, 00, 10] {ADD [ESI], AH; ADD [EAX], DL}

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusShutdown] [73C37BA4] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18065_none_9e7abe2ec9c13222\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCloneImage] [73C798C5] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18065_none_9e7abe2ec9c13222\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDrawImageRectI] [73C3D3C8] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18065_none_9e7abe2ec9c13222\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetInterpolationMode] [73C2F527] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18065_none_9e7abe2ec9c13222\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusStartup] [73C37599] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18065_none_9e7abe2ec9c13222\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateFromHDC] [73C2E43D] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18065_none_9e7abe2ec9c13222\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateBitmapFromStreamICM] [73C6B33D] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18065_none_9e7abe2ec9c13222\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateBitmapFromStream] [73C3D68A] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18065_none_9e7abe2ec9c13222\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageHeight] [73C3012E] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18065_none_9e7abe2ec9c13222\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageWidth] [73C30095] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18065_none_9e7abe2ec9c13222\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDisposeImage] [73C271F3] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18065_none_9e7abe2ec9c13222\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipLoadImageFromFileICM] [73CBD802] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18065_none_9e7abe2ec9c13222\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipLoadImageFromFile] [73C575E1] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18065_none_9e7abe2ec9c13222\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDeleteGraphics] [73C2DAE1] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18065_none_9e7abe2ec9c13222\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipFree] [73C2668F] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18065_none_9e7abe2ec9c13222\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipAlloc] [73C266BA] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18065_none_9e7abe2ec9c13222\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetCompositingMode] [73C31E45] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18065_none_9e7abe2ec9c13222\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\system32\SHLWAPI.dll [KERNEL32.dll!CreateThread] [100027E0] C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll (Egis Inc. PSD DragDrop Protection/Egis Inc.)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\system32\SHLWAPI.dll [KERNEL32.dll!FreeLibraryAndExitThread] [10001D90] C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll (Egis Inc. PSD DragDrop Protection/Egis Inc.)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\system32\SHELL32.dll [KERNEL32.dll!GetProcAddress] [10002B30] C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll (Egis Inc. PSD DragDrop Protection/Egis Inc.)
IAT C:\Windows\Explorer.EXE[1088] @ C:\Windows\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryA] [100011D0] C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll (Egis Inc. PSD DragDrop Protection/Egis Inc.)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass1 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Disk sectors - GMER 1.0.15 ----

Disk \Device\Harddisk0\DR0 sector 01: rootkit-like behavior; copy of MBR
Disk \Device\Harddisk0\DR0 sector 02: copy of MBR
Disk \Device\Harddisk0\DR0 sector 03: copy of MBR
Disk \Device\Harddisk0\DR0 sector 04: rootkit-like behavior; copy of MBR
Disk \Device\Harddisk0\DR0 sector 05: rootkit-like behavior; copy of MBR
Disk \Device\Harddisk0\DR0 sector 06: copy of MBR
Disk \Device\Harddisk0\DR0 sector 07: rootkit-like behavior; copy of MBR
Disk \Device\Harddisk0\DR0 sector 08: copy of MBR
Disk \Device\Harddisk0\DR0 sector 09: copy of MBR
Disk \Device\Harddisk0\DR0 sector 10: copy of MBR
Disk \Device\Harddisk0\DR0 sector 11: copy of MBR
Disk \Device\Harddisk0\DR0 sector 12: copy of MBR
Disk \Device\Harddisk0\DR0 sector 13: copy of MBR
Disk \Device\Harddisk0\DR0 sector 14: copy of MBR
Disk \Device\Harddisk0\DR0 sector 15: copy of MBR
Disk \Device\Harddisk0\DR0 sector 16: copy of MBR
Disk \Device\Harddisk0\DR0 sector 17: copy of MBR
Disk \Device\Harddisk0\DR0 sector 18: copy of MBR
Disk \Device\Harddisk0\DR0 sector 19: copy of MBR
Disk \Device\Harddisk0\DR0 sector 20: copy of MBR
Disk \Device\Harddisk0\DR0 sector 21: copy of MBR
Disk \Device\Harddisk0\DR0 sector 22: copy of MBR
Disk \Device\Harddisk0\DR0 sector 23: copy of MBR
Disk \Device\Harddisk0\DR0 sector 24: copy of MBR
Disk \Device\Harddisk0\DR0 sector 25: copy of MBR
Disk \Device\Harddisk0\DR0 sector 26: copy of MBR
Disk \Device\Harddisk0\DR0 sector 27: copy of MBR
Disk \Device\Harddisk0\DR0 sector 28: copy of MBR
Disk \Device\Harddisk0\DR0 sector 29: copy of MBR
Disk \Device\Harddisk0\DR0 sector 30: copy of MBR
Disk \Device\Harddisk0\DR0 sector 31: copy of MBR
Disk \Device\Harddisk0\DR0 sector 32: copy of MBR
Disk \Device\Harddisk0\DR0 sector 33: copy of MBR
Disk \Device\Harddisk0\DR0 sector 34: copy of MBR
Disk \Device\Harddisk0\DR0 sector 35: copy of MBR
Disk \Device\Harddisk0\DR0 sector 36: copy of MBR
Disk \Device\Harddisk0\DR0 sector 37: copy of MBR
Disk \Device\Harddisk0\DR0 sector 38: copy of MBR
Disk \Device\Harddisk0\DR0 sector 39: copy of MBR
Disk \Device\Harddisk0\DR0 sector 40: copy of MBR
Disk \Device\Harddisk0\DR0 sector 41: copy of MBR
Disk \Device\Harddisk0\DR0 sector 42: copy of MBR
Disk \Device\Harddisk0\DR0 sector 43: copy of MBR
Disk \Device\Harddisk0\DR0 sector 44: copy of MBR
Disk \Device\Harddisk0\DR0 sector 45: copy of MBR
Disk \Device\Harddisk0\DR0 sector 46: copy of MBR
Disk \Device\Harddisk0\DR0 sector 47: copy of MBR
Disk \Device\Harddisk0\DR0 sector 48: copy of MBR
Disk \Device\Harddisk0\DR0 sector 49: copy of MBR
Disk \Device\Harddisk0\DR0 sector 50: copy of MBR
Disk \Device\Harddisk0\DR0 sector 51: copy of MBR
Disk \Device\Harddisk0\DR0 sector 52: copy of MBR
Disk \Device\Harddisk0\DR0 sector 53: copy of MBR
Disk \Device\Harddisk0\DR0 sector 54: copy of MBR
Disk \Device\Harddisk0\DR0 sector 55: copy of MBR
Disk \Device\Harddisk0\DR0 sector 56: copy of MBR
Disk \Device\Harddisk0\DR0 sector 57: copy of MBR
Disk \Device\Harddisk0\DR0 sector 58: copy of MBR
Disk \Device\Harddisk0\DR0 sector 59: copy of MBR
Disk \Device\Harddisk0\DR0 sector 60: copy of MBR
Disk \Device\Harddisk0\DR0 sector 61: copy of MBR
Disk \Device\Harddisk0\DR0 sector 62: copy of MBR
Disk \Device\Harddisk0\DR0 sector 63: copy of MBR

---- EOF - GMER 1.0.15 ----
 
Please download MBR.EXE by GMER. Save it to your desktop.
  1. Right-click on mbr.exe and choose Run as administrator to execute.
    If you recieve the "Publisher could not be verified" security warning, please press Run.
  2. A black CMD prompt window will open and close quickly, this is expected and normal.
    Upon completion, a file will be created on your desktop named "mbr.log"
  3. Double click the "mbr.log" file and Notepad should open.
  4. Copy and paste the contents of the files mbr.log in your next reply.
 
So sorry, I totally forgot to do that! Here is the new result:

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.6 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
kernel: MBR read successfully
BIOS signateure not found
 
Good, that explained results :)

We will continue with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
If you need help to disable your protection programs see here.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log.
 
I couldn't get combofix to run, not even in safe mode - both times the hard drive busy light flashed briefly, and that was all :sad:
 
Renaming it worked :bigthumb:

Combofix log:
ComboFix 09-07-24.01 - Sharon 25/07/2009 15:43.1.2 - NTFSx86
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.44.1033.18.3000.1851 [GMT 1:00]
Running from: c:\users\Sharon\Downloads\Fixyfix.exe
SP: Spybot - Search and Destroy *disabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\$recycle.bin\S-1-5-21-3185518515-3540245588-1347852567-500
c:\windows\Installer\3147a.msi
c:\windows\System32\drivers\ESQULytormabickqaptpcbmivtpysrplsndoi.sys
c:\windows\System32\ESQULdgwifivkpabxwwoaobdsdxotqgcobgxt.dll
c:\windows\system32\ESQULxqnpubpnmvbjvtgkhysrnvetthnexkjx.dll
c:\windows\system32\ESQULzcounter

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_ESQULserv.sys
-------\Service_ESQULserv.sys


((((((((((((((((((((((((( Files Created from 2009-06-25 to 2009-07-25 )))))))))))))))))))))))))))))))
.

2009-07-25 14:47 . 2009-07-25 14:48 -------- d-----w- c:\users\Sharon\AppData\Local\temp
2009-07-23 10:55 . 2009-07-23 11:05 -------- d-----w- c:\users\Sharon\gmer
2009-07-21 22:47 . 2009-07-21 22:47 -------- d-----w- c:\users\Sharon\ERUNT
2009-07-21 22:43 . 2009-07-21 22:43 -------- d-----w- c:\program files\ERUNT
2009-07-21 22:23 . 2009-07-13 12:36 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-21 22:23 . 2009-07-21 22:23 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-07-21 22:23 . 2009-07-13 12:36 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-07-21 22:07 . 2009-07-25 02:57 1 ----a-w- c:\users\Sharon\AppData\Roaming\OpenOffice.org\3\user\uno_packages\cache\stamp.sys
2009-07-21 21:49 . 2009-07-21 21:49 687104 ----a-w- c:\windows\is-5U3AH.exe
2009-07-21 21:46 . 2009-06-15 15:24 156672 ----a-w- c:\windows\system32\t2embed.dll
2009-07-21 21:46 . 2009-06-15 15:20 72704 ----a-w- c:\windows\system32\fontsub.dll
2009-07-21 21:46 . 2009-06-15 15:20 10240 ----a-w- c:\windows\system32\dciman32.dll
2009-07-21 21:46 . 2009-06-15 12:52 289792 ----a-w- c:\windows\system32\atmfd.dll
2009-07-21 21:38 . 2009-07-21 22:01 -------- d-----w- c:\program files\caca
2009-07-21 20:02 . 2009-07-21 20:02 -------- d-----w- c:\progra~2\IObit
2009-07-21 20:02 . 2009-07-21 20:02 -------- d-----w- c:\program files\IObit
2009-07-21 19:59 . 2009-07-21 19:59 -------- d-----w- c:\progra~2\Simply Super Software
2009-07-21 16:35 . 2009-07-21 16:35 -------- d-----w- c:\users\Sharon\AppData\Roaming\TrojanHunter
2009-07-15 21:14 . 2009-07-21 22:28 -------- d-----w- c:\progra~2\Spybot - Search & Destroy
2009-07-15 00:22 . 2009-07-21 15:57 -------- d--h--w- C:\$AVG8.VAULT$
2009-07-09 18:10 . 2009-07-09 18:22 -------- d-----w- c:\users\Sharon\Sharon
2009-07-09 15:44 . 2009-07-21 21:45 -------- d-----w- c:\program files\SpywareBlaster
2009-07-09 15:44 . 2005-08-25 18:18 118784 ----a-w- c:\windows\system32\MSSTDFMT.DLL
2009-07-09 15:43 . 2009-07-09 15:43 -------- d-----w- c:\users\Sharon\AppData\Roaming\Malwarebytes
2009-07-09 15:43 . 2009-07-09 15:43 -------- d-----w- c:\progra~2\Malwarebytes
2009-07-09 15:38 . 2009-07-21 22:50 -------- d-----w- c:\program files\Analyse
2009-07-07 16:49 . 2009-07-07 16:49 -------- d-----w- c:\users\Sharon\AppData\Roaming\OpenOffice.org
2009-07-07 16:15 . 2009-07-07 16:15 -------- d-----w- c:\program files\JRE
2009-07-07 16:15 . 2009-07-07 16:36 -------- d-----w- c:\program files\OpenOffice.org 3
2009-07-02 15:58 . 2009-07-02 15:58 -------- d-----w- c:\users\Sharon\AppData\Local\Adobe
2009-06-30 20:10 . 2009-06-30 20:10 -------- d-----w- c:\users\Sharon\AppData\Roaming\Template
2009-06-30 16:54 . 2009-06-30 16:53 410984 ----a-w- c:\windows\system32\deploytk.dll
2009-06-30 16:53 . 2009-06-30 16:53 -------- d-----w- c:\program files\Java
2009-06-30 16:28 . 2009-06-30 16:28 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-06-30 16:28 . 2009-06-30 16:28 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-06-30 16:28 . 2009-07-05 03:04 335752 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-06-30 16:28 . 2009-07-25 02:30 -------- d-----w- c:\windows\system32\drivers\Avg
2009-06-30 16:28 . 2009-06-30 16:28 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-06-30 16:28 . 2009-06-30 16:28 -------- d-----w- c:\program files\AVG
2009-06-30 16:28 . 2009-06-30 16:28 -------- d-----w- c:\progra~2\avg8
2009-06-30 16:02 . 2009-06-30 16:02 -------- d-----w- c:\program files\CCleaner
2009-06-30 15:47 . 2009-05-09 05:34 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-06-30 15:47 . 2009-05-09 05:50 915456 ----a-w- c:\windows\system32\wininet.dll
2009-06-30 15:36 . 2009-06-30 15:39 -------- d-----w- c:\users\Sharon\AppData\Roaming\eSobi
2009-06-30 15:04 . 2009-07-25 14:21 -------- d-----w- c:\users\Sharon\Tracing
2009-06-30 15:03 . 2008-06-20 01:14 97800 ----a-w- c:\windows\system32\infocardapi.dll
2009-06-30 15:03 . 2008-06-20 01:14 105016 ----a-w- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2009-06-30 15:03 . 2008-06-20 01:14 43544 ----a-w- c:\windows\system32\PresentationHostProxy.dll
2009-06-30 15:03 . 2008-06-20 01:14 11264 ----a-w- c:\windows\system32\icardres.dll
2009-06-30 15:03 . 2008-06-20 01:14 622080 ----a-w- c:\windows\system32\icardagt.exe
2009-06-30 15:03 . 2008-06-20 01:14 781344 ----a-w- c:\windows\system32\PresentationNative_v0300.dll
2009-06-30 15:03 . 2008-06-20 01:14 326160 ----a-w- c:\windows\system32\PresentationHost.exe
2009-06-30 14:56 . 2008-07-27 18:03 96760 ----a-w- c:\windows\system32\dfshim.dll
2009-06-30 14:56 . 2008-07-27 18:03 282112 ----a-w- c:\windows\system32\mscoree.dll
2009-06-30 14:56 . 2008-07-27 18:03 41984 ----a-w- c:\windows\system32\netfxperf.dll
2009-06-30 14:56 . 2008-07-27 18:03 158720 ----a-w- c:\windows\system32\mscorier.dll
2009-06-30 14:56 . 2008-07-27 18:03 83968 ----a-w- c:\windows\system32\mscories.dll
2009-06-30 14:54 . 2009-04-21 11:55 2033152 ----a-w- c:\windows\system32\win32k.sys
2009-06-30 14:52 . 2009-03-03 02:38 17408 ----a-w- c:\windows\system32\iashost.exe
2009-06-30 14:52 . 2009-04-23 12:42 636928 ----a-w- c:\windows\system32\localspl.dll
2009-06-30 14:52 . 2008-11-27 04:43 268288 ----a-w- c:\windows\system32\schannel.dll
2009-06-30 14:52 . 2008-12-06 04:42 376832 ----a-w- c:\windows\system32\winhttp.dll
2009-06-30 14:49 . 2009-04-23 12:43 784896 ----a-w- c:\windows\system32\rpcrt4.dll
2009-06-30 14:43 . 2008-10-16 21:13 1809944 ----a-w- c:\windows\system32\wuaueng.dll
2009-06-30 14:43 . 2008-10-16 21:09 51224 ----a-w- c:\windows\system32\wuauclt.exe
2009-06-30 14:43 . 2008-10-16 21:09 43544 ----a-w- c:\windows\system32\wups2.dll
2009-06-30 14:43 . 2008-10-16 20:56 1524736 ----a-w- c:\windows\system32\wucltux.dll
2009-06-30 14:42 . 2008-10-16 21:12 561688 ----a-w- c:\windows\system32\wuapi.dll
2009-06-30 14:42 . 2008-10-16 21:08 34328 ----a-w- c:\windows\system32\wups.dll
2009-06-30 14:42 . 2008-10-16 20:55 83456 ----a-w- c:\windows\system32\wudriver.dll
2009-06-30 14:42 . 2008-10-16 13:08 162064 ----a-w- c:\windows\system32\wuwebv.dll
2009-06-30 14:42 . 2008-10-16 12:56 31232 ----a-w- c:\windows\system32\wuapp.exe
2009-06-30 14:17 . 2009-07-08 21:18 74624 ----a-w- c:\users\Sharon\AppData\Local\GDIPFONTCACHEV1.DAT
2009-06-30 14:17 . 2009-06-30 14:17 -------- d-----w- c:\users\Sharon\AppData\Roaming\PowerCinema

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-15 00:45 . 2009-02-02 20:24 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-07-03 23:54 . 2009-03-09 18:48 -------- d-----w- c:\progra~2\CyberLink
2009-06-30 20:14 . 2009-02-02 20:53 -------- d-----w- c:\progra~2\Microsoft Help
2009-06-30 20:14 . 2009-02-02 20:54 -------- d-----w- c:\program files\Microsoft Works
2009-06-30 20:10 . 2009-06-30 20:10 0 ----a-w- c:\users\Sharon\AppData\Roaming\wklnhst.dat
2009-06-30 16:37 . 2009-02-02 20:25 -------- d-----w- c:\progra~2\McAfee
2009-06-30 16:35 . 2009-06-30 14:15 -------- d-----w- c:\program files\Google
2009-06-30 15:39 . 2009-02-02 21:04 -------- d-----w- c:\program files\eSobi
2009-06-30 15:37 . 2009-02-02 21:04 -------- d-----w- c:\progra~2\eSobi
2009-06-30 14:16 . 2009-02-02 21:03 -------- d-----w- c:\program files\Acer
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2008-05-15 00:05 121392 ----a-w- c:\program files\Acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2008-12-03 3882312]
"SpybotSD TeaTimer"="c:\program files\caca\TeaTimer.exe" [2009-03-05 2260480]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-25 1049896]
"BkupTray"="c:\program files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe" [2008-04-26 28672]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-07-16 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-07-16 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-07-16 145944]
"LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2008-09-10 809480]
"eDataSecurity Loader"="c:\program files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe" [2008-05-15 526896]
"ePower_DMC"="c:\program files\Acer\Empowering Technology\ePower\ePower_DMC.exe" [2008-06-11 409600]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-06-30 1948440]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-06-30 148888]
"RtHDVCpl"="RtHDVCpl.exe" - c:\windows\RtHDVCpl.exe [2008-06-13 6183456]
"Skytel"="Skytel.exe" - c:\windows\SkyTel.exe [2007-11-21 1826816]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"ArcadeDeluxeAgent"="c:\program files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe"
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
"CLMLServer"="c:\program files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe"
"PlayMovie"="c:\program files\Acer Arcade Deluxe\PlayMovie\PMVService.exe"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{EB8817BB-E65F-4680-AFE7-89A33A6B4B6B}"= c:\program files\Windows Live\Sync\WindowsLiveSync.exe:Windows Live Sync
"{C7A96842-5352-42DE-B1A7-691539B0C260}"= UDP:c:\program files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe:AgentSvc.exe
"{D8C8B30B-80B1-4884-BD20-6347A71CA0BF}"= UDP:c:\program files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe:BackupSvc.exe
"{E3921B82-D85A-4CC6-8ED5-6A695EF2C548}"= TCP:c:\program files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe:AgentSvc.exe
"{5432BEB9-209C-4E73-828F-EA34AC528762}"= UDP:c:\program files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe:SchedulerSvc.exe
"{52EC158B-97A8-4297-A4EC-3DEC412EA761}"= TCP:c:\program files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe:BackupSvc.exe
"{675C9297-F5CF-4D82-87A5-0DEFC480EE72}"= TCP:c:\program files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe:SchedulerSvc.exe
"{6D418BD8-3668-4ADD-8839-BF386988D941}"= c:\program files\Cyberlink\PowerDirector\PDR.EXE:CyberLink PowerDirector
"{29E7D5F4-11C1-440E-8092-2547637851CF}"= c:\program files\Acer Arcade Deluxe\Acer Arcade Deluxe\Acer Arcade Deluxe.exe:Acer Arcade Deluxe
"{6D27BC91-B04F-402E-B9A6-F100F9AAD6A5}"= c:\program files\Acer Arcade Deluxe\PlayMovie\PlayMovie.exe:Acer Play Movie
"{7D00B5D1-3ED4-49FC-8CD8-6590ECE1FFF7}"= c:\program files\Acer Arcade Deluxe\PlayMovie\PMVService.exe:Acer Play Movie Resident Program
"{3686D07B-1E43-4EC2-9EB5-E0CEF80A8AF0}"= c:\program files\Acer Arcade Deluxe\HomeMedia\HomeMedia.exe:Acer HomeMedia
"{6ECBC811-1E75-46D7-85D0-643C204108E8}"= c:\program files\AVG\AVG8\avgemc.exe:avgemc.exe
"{6AFD3917-9887-4B97-B2DB-C2EF315848C3}"= c:\program files\AVG\AVG8\avgupd.exe:avgupd.exe
"{229C15F4-D759-47C1-9F80-8DECB6A82AF7}"= c:\program files\AVG\AVG8\avgnsx.exe:avgnsx.exe
"{4ED16249-71C3-4173-A22B-432D806D2044}"= UDP:c:\program files\BitTorrent\bittorrent.exe:BitTorrent
"{37F8D7F6-4D38-4FA4-8196-9C3B86F7DCA3}"= TCP:c:\program files\BitTorrent\bittorrent.exe:BitTorrent

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\PublicProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile\AuthorizedApplications\List]
"c:\\Program Files\\BitTorrent\\bittorrent.exe"= c:\program files\BitTorrent\bittorrent.exe:*:Enabled:BitTorrent

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\System32\drivers\avgldx86.sys [30/06/2009 17:28 335752]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\System32\drivers\avgtdix.sys [30/06/2009 17:28 108552]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [30/06/2009 17:28 907032]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [30/06/2009 17:28 298776]
R2 BUNAgentSvc;NTI Backup Now 5 Agent Service;c:\program files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe [03/03/2008 22:11 16384]
R2 CLHNService;CLHNService;c:\program files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe [09/03/2009 19:50 69632]
R2 ETService;Empowering Technology Service;c:\program files\Acer\Empowering Technology\Service\ETService.exe [02/02/2009 22:03 24576]
R2 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [26/04/2008 06:36 45056]
R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [26/04/2008 06:36 131072]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\System32\drivers\b57nd60x.sys [26/06/2008 01:39 212992]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\System32\rundll32.exe" "c:\windows\System32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-07-25 15:49
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'Explorer.exe'(3804)
c:\program files\Acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll
c:\program files\Acer\Empowering Technology\eDataSecurity\x86\sysenv.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\audiodg.exe
c:\windows\System32\agrsmsvc.exe
c:\program files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
c:\progra~1\AVG\AVG8\avgrsx.exe
c:\progra~1\AVG\AVG8\avgnsx.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\acer\Mobility Center\MobilityService.exe
c:\program files\Cyberlink\Shared files\RichVideo.exe
c:\program files\AVG\AVG8\avgcsrvx.exe
c:\windows\System32\wbem\unsecapp.exe
.
**************************************************************************
.
Completion time: 2009-07-25 15:51 - machine was rebooted
ComboFix-quarantined-files.txt 2009-07-25 14:51

Pre-Run: 39,565,299,712 bytes free
Post-Run: 39,239,438,336 bytes free

231 --- E O F --- 2009-07-21 21:47



HJT log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:58:47, on 25/07/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\system32\igfxsrvc.exe
C:\Users\Sharon\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\caca\TeaTimer.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Analyse\scanner.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\caca\SDHelper.dll
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BkupTray] "C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\caca\TeaTimer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\caca\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\caca\SDHelper.dll
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\Windows\System32\avgrsstx.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
O23 - Service: CLHNService - Unknown owner - C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - c:\Program Files\Cyberlink\Shared files\RichVideo.exe

--
End of file - 6672 bytes




Google links appear to be working okay, and avg resident shield hasn't thrown up any new warnings since the combofix scan. SpybotSD now opens okay, and I've been able to immunise (haven't been able to do that since I realised the laptop is infected).
 
Yes it looks better now :)

Please go to Kaspersky website and perform an online antivirus scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  9. Please post this log in your next reply along with a fresh HijackThis log.

If you need a tutorial, see here
 
Am I right in thinking that the files that the online scan found are the ones that combofix quarantined, and they can be deleted?


Kaspersky Log:
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0 REPORT
Tuesday, July 28, 2009
Operating System: Microsoft Windows Vista Home Basic Edition, 32-bit Service Pack 1 (build 6001)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Tuesday, July 28, 2009 00:42:13
Records in database: 2556121
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Files scanned: 94057
Threat name: 1
Infected objects: 2
Suspicious objects: 0
Duration of the scan: 01:10:06


File name / Threat name / Threats count
C:\Qoobox\Quarantine\C\Windows\System32\ESQULdgwifivkpabxwwoaobdsdxotqgcobgxt.dll.vir Infected: Packed.Win32.Tdss.w 1
C:\Qoobox\Quarantine\C\Windows\System32\ESQULxqnpubpnmvbjvtgkhysrnvetthnexkjx.dll.vir Infected: Packed.Win32.Tdss.w 1

The selected area was scanned.


HJT Log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 03:28:16, on 28/07/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\caca\TeaTimer.exe
C:\Users\Sharon\AppData\Local\Temp\RtkBtMnt.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Analyse\scanner.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\caca\SDHelper.dll
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BkupTray] "C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\caca\TeaTimer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\caca\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\caca\SDHelper.dll
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\Windows\System32\avgrsstx.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
O23 - Service: CLHNService - Unknown owner - C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - c:\Program Files\Cyberlink\Shared files\RichVideo.exe

--
End of file - 6689 bytes
 
Yes you can actually empty this folder:

C:\Qoobox\Quarantine

Empty Recycle Bin.

Still problems?
 
No problems now, it seems to have completely cleared up :)

Thank you for all your help, I really appreciate it!!

One last thing, can you tell me/direct me somewhere that tells me what my internet explorer security settings should be? I mean for things like activex controls and scripting - I don't fully understand them, so don't know what the safest settings are and I want to make sure I don't get infected again!
 
See below for my final instructions, there are some for IE as well :)

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Now lets uninstall ComboFix:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK

Next we remove all used tools.

Please download OTCleanIt and save it to desktop.
  • Double-click OTC.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows Vista then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows Vista System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software and keep your other programs up-to-date
    Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
    You can use one of these sites to check if any updates are needed for your pc.
    Secunia Software Inspector
    F-secure Health Check
  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Malwarebytes' Anti-Malware - Malwarebytes''Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

    Malwarebytes' Anti-Malware Setup Guide

    Malwarebytes' Anti-Malware Scanning Guide
  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein [http://forums.spybot.info/showthread.php?t=279]So How Did I Get Infected In First Place[/url]

Happy surfing and stay clean! :)
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.
 
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