Help! Cannot update-socket error 10061

S

SFJenna

New member
I downloaded and installed 1.4 and I cannot update or get a server it says "error retrieving update info file! HTTP/1.1500 (connection refused). I have disabled my firewall (windows) and downloaded the detection rules. What else should I be doing? I need to get a server! I have searched the forums, but I get a bit confused. Your advise will be greatly appreciated.
 
In the past Socket Error # 10061 has indicated proxy server access problems. Do you access the internet through a proxy server? If so:
  • Go into Spybot > Mode > Advanced mode > Settings > Settings. About 2/3 of the way down the option tree there is a category "Web update". Check the last item in the list "Use proxy to connect to update server". A pop-up will come up were you can enter the information required.

  • If you are sitting behind a proxy server and need to know what the settings should be, there are hints in the following article on how to find them:
If you are able to correct the problem, please let us know what you found. If not please post back.
 
cannot connect to server to get updates

Thanks for your post. I have configured my proxy settings already and in my internet options allows for this site, and my firewall is off. I also have AdAware on my pc. Could this be the problem or is there a registry problem?
 
Proxy problem

Is it possible that because I am on a lan at work that the administrative firewall has blocked it? I have used it before and it worked fine on this pc until I got a new pc with xp in our office. Maybe xp has something to to do with it?:confused:
 
elitemediagroup.net

Tashi,
Our IT guy is out in NY. Here are the specs for my pc:
Lan network
XP
Spyware v. 1.4
Spyware has not detected this pop-up/malware.
please let me know if there is anything else you need. Please advise what can be done.
Your help would be greatly appreciated.
P.S.,
I also posted about not being able to get updates. I have configured Spybot for the proxy setting and allowed this program on the Windows Firewall.
Please advise.
Getting frustrated.:spider:
 
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