help! looks like a look2me infection!

P

prezanna

New member
hello!

Early symptoms: general PC operation slow and the browser hijacked

Spybot detected deskbar, smitfraud-C and that XP SP2 features like firewall, automatic updates were disabled. Search and destroy option does not permanently remove these malware.They keep coming back.


Have installed Ewido and Windows defender too. Windows Malicious software removal tool indicates a backdoor/win32 bot that it is unable to remove.

Current status: System speed OK. But no able to browse any website. I am able to connect to ISP and with luck open 1 page of a website. I am not able to download updates for Windows defender/ Spybot/Avast/Ewido. I am also not able to login to Instant Messengers like AIM, Skype and Yahoo.

please help.

I am pasting below log from hijackthis -

Logfile of HijackThis v1.97.7
Scan saved at 5:41:07 PM, on 10/2/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\lviss.exe
C:\WINDOWS\system32\lsyss.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\PROGRA~1\AIM95\aim.exe
C:\Program Files\PowerMenu\PowerMenu.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
C:\DOCUME~1\Tej\LOCALS~1\Temp\Temporary Directory 3 for hjt.zip\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R3 - URLSearchHook: DeskbarBHO - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - C:\Program Files\Deskbar\deskbar.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: (no name) - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - C:\Program Files\Deskbar\deskbar.dll (file missing)
O4 - HKLM\..\Run: [WinDLL (windirx.dll)] rundll32.exe C:\WINDOWS\System32\windirx.dll,start
O4 - HKLM\..\Run: [WinDLL (qwex.dll)] rundll32.exe C:\WINDOWS\System32\qwex.dll,start
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM95\aim.exe -cnetwait.odl
O4 - Global Startup: PowerMenu.lnk = C:\Program Files\PowerMenu\PowerMenu.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: BlueSoleil.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.live.com/resource/download/scanner/wlscbase969.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1156831566544
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1159026245248
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab

Would appreciate help in regaining control of my PC and browser :-)

thanks in advance!
 
Hello prezanna,

Welcome to Safer Networking Forums :)

1. Download this file - combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you. Post that log in your next reply please.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall.

You're running a very old version of HijackThis.

* Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Doubleclick on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
Please then delete the old version to avoid confusion.

Thanks,
tea
 
Thanks for replying !

Thank you very much for your welcome and help! I was travelling and hence could not access this forum. I will reply on this by end of day CST today.

thanks again!
 
hello!

I was not able to download combofix - error as below.
404 Not Found
The requested URL '/sUBs/combofix.exe' was not found on this server.
--------------------------------------------------------------------------------

thttpd

Please find the hijackthis log -
Logfile of HijackThis v1.99.1
Scan saved at 4:39:18 AM, on 10/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\lsyss.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\PowerMenu\PowerMenu.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\RConnect\RConnectDialer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Defender\MpCmdRun.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R3 - URLSearchHook: (no name) - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: (no name) - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - (no file)
O4 - HKLM\..\Run: [WinDLL (windirx.dll)] rundll32.exe C:\WINDOWS\System32\windirx.dll,start
O4 - HKLM\..\Run: [WinDLL (qwex.dll)] rundll32.exe C:\WINDOWS\System32\qwex.dll,start
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Global Startup: PowerMenu.lnk = C:\Program Files\PowerMenu\PowerMenu.exe
O4 - Global Startup: Image Transfer.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} -

C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) -

http://scan.safety.live.com/resource/download/scanner/wlscbase969.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1156831566544
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1159026245248
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4F2BC70D-33A5-482D-9508-2A9E1DB39C0B}: NameServer = 202.138.97.193 202.138.96.2
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: Dynamic Directory - C:\WINDOWS\system32\IhtelNic.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: Shell Extensions - C:\WINDOWS\system32\f6l00g3me6.dll (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file

missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file

missing)
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware

4.0\guard.exe
O23 - Service: Intel(R) Active Monitor (imonNT) - Intel Corp. - C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
O23 - Service: Network Confg System - Unknown owner - C:\WINDOWS\system32\lviss.exe (file missing)
O23 - Service: Remote Plugin Service - Unknown owner - C:\WINDOWS\system32\lsyss.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe
 
Hello,

Yes, I just found out the tool has been pulled for updates. Sorry about that.:sad:

Could you do me a favor please?
The current formatting of your log makes it difficult to read. Please open Notepad:
On top, click Format >uncheck Word Wrap. Then post a new HijackThis log, please. :)

Thank you much!
tea
 
hope this helps !

Logfile of HijackThis v1.99.1
Scan saved at 4:39:18 AM, on 10/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\lsyss.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\PowerMenu\PowerMenu.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\RConnect\RConnectDialer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Defender\MpCmdRun.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R3 - URLSearchHook: (no name) - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: (no name) - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - (no file)
O4 - HKLM\..\Run: [WinDLL (windirx.dll)] rundll32.exe C:\WINDOWS\System32\windirx.dll,start
O4 - HKLM\..\Run: [WinDLL (qwex.dll)] rundll32.exe C:\WINDOWS\System32\qwex.dll,start
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Global Startup: PowerMenu.lnk = C:\Program Files\PowerMenu\PowerMenu.exe
O4 - Global Startup: Image Transfer.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.live.com/resource/download/scanner/wlscbase969.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1156831566544
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1159026245248
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4F2BC70D-33A5-482D-9508-2A9E1DB39C0B}: NameServer = 202.138.97.193 202.138.96.2
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: Dynamic Directory - C:\WINDOWS\system32\IhtelNic.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: Shell Extensions - C:\WINDOWS\system32\f6l00g3me6.dll (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Intel(R) Active Monitor (imonNT) - Intel Corp. - C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
O23 - Service: Network Confg System - Unknown owner - C:\WINDOWS\system32\lviss.exe (file missing)
O23 - Service: Remote Plugin Service - Unknown owner - C:\WINDOWS\system32\lsyss.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe
 
Hello,

Download SDFix and save it to your desktop.
http://downloads.andymanchesta.com/RemovalTools/SDFix.zip
Do not run it yet.

Please reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key.
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.

In Safe Mode, right click the SDFix.zip folder and choose "Extract All",
Open the extracted folder and double click "RunThis.bat" to start the script.
Type Y to begin the script.
It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
Your system will take longer that normal to restart as the fixtool will be running and removing files.
When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.

Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt back with a new HijackThis log.

Thanks,
tea
 
Hello!

Please find below SDfix log -


SDFix: Version 1.28
-------------------

Scan run on:
Wed 10/11/2006

Time:
12:56 PM


Microsoft Windows XP [Version 5.1.2600]

Running from: C:\Documents and Settings\Administrator\Desktop\SDFix\SDFix

Stage One...

Checking Services...

Name:
-----

Network Confg System

Path:
----

"C:\WINDOWS\system32\lviss.exe"


Network Confg System ... deleted


Repairing Registry...

Restoring Default Hosts File...

Stage One Complete

Rebooting!

Stage Two...

Registry Cleaning Finished...

Checking For Malware Files:
--------------------------

C:\DOCUME~1\LOCALS~1\LOCALS~1\TEMPOR~1\CONTENT.IE5\TPZO4OE7\LOADER~1.EXE
C:\DOCUME~1\LOCALS~1\LOCALS~1\TEMPOR~1\CONTENT.IE5\85UFG5UN\LOADER~1.EXE
C:\DOCUME~1\LOCALS~1\LOCALS~1\TEMPOR~1\CONTENT.IE5\TPZO4OE7\LOADER~1.EXE
C:\DOCUME~1\LOCALS~1\LOCALS~1\TEMPOR~1\CONTENT.IE5\85UFG5UN\LOADER~1.EXE
C:\WINDOWS\system32\eraseme_13560.exe
C:\WINDOWS\Prefetch\ERASEME_80540.EXE-2A6BED16.pf
C:\WINDOWS\system32\i

Backing Up and Removing any Files Found...

Final Check:

Remaining Services:
------------------

Remaining Files:
--------------



*Any removed Files are saved in the SDFix\backups Folder*

*FINISHED*



Please find below Hijackthis log - my apologies...i am not sure if my earlier Hijack this log was taken after running the Spybot search & destroy tool (the tools throws up firewall , antivirus, SP2 update disable problems and i fix them every time :sad: )

Logfile of HijackThis v1.99.1
Scan saved at 1:12:47 PM, on 10/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\lsyss.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\PowerMenu\PowerMenu.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R3 - URLSearchHook: (no name) - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: (no name) - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - (no file)
O4 - HKLM\..\Run: [WinDLL (windirx.dll)] rundll32.exe C:\WINDOWS\System32\windirx.dll,start
O4 - HKLM\..\Run: [WinDLL (qwex.dll)] rundll32.exe C:\WINDOWS\System32\qwex.dll,start
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Global Startup: PowerMenu.lnk = C:\Program Files\PowerMenu\PowerMenu.exe
O4 - Global Startup: Image Transfer.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.live.com/resource/download/scanner/wlscbase969.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1156831566544
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1159026245248
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: Dynamic Directory - C:\WINDOWS\system32\IhtelNic.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: Shell Extensions - C:\WINDOWS\system32\f6l00g3me6.dll (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Intel(R) Active Monitor (imonNT) - Intel Corp. - C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
O23 - Service: Remote Plugin Service - Unknown owner - C:\WINDOWS\system32\lsyss.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe
 
Spybot search & destroy check log

Hi!
please find below the Spybot search & destroy check log ...hope it adds value.

TO CONFIRM: the hijackthis log posted in the above post is BEFORE below problems were fixed using Spybot S&D.

--- Report generated: 2006-10-11 13:28 ---

Microsoft.WindowsSecurityCenter_disabled: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wscsvc\Start!=W=2

Windows Security Center.AntiVirusDisableNotify: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify!=dword:0

Windows Security Center.AntiVirusOverride: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusOverride!=dword:0

Windows Security Center.FirewallDisabled: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\windowsfirewall\domainprofile\enablefirewall!=dword:1

Windows Security Center.FirewallDisabled: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\windowsfirewall\standardprofile\enablefirewall!=dword:1

Windows Security Center.FirewallDisableNotify: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify!=dword:0

Windows Security Center.FirewallOverride: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallOverride!=dword:0

Windows Security Center.SP2Update: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\DoNotAllowXPSP2!=dword:0

Windows Security Center.UpdateDisableNotify: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify!=dword:0


--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

2006-09-10 unins000.exe (51.41.0.0)
2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2005-05-31 Update.exe (1.4.0.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2006-02-06 advcheck.dll (1.0.2.0)
2006-02-20 Tools.dll (2.0.0.2)
2006-09-22 Includes\Cookies.sbi (*)
2006-09-22 Includes\Dialer.sbi (*)
2006-09-22 Includes\Hijackers.sbi (*)
2006-09-22 Includes\Keyloggers.sbi (*)
2006-09-22 Includes\Malware.sbi (*)
2006-09-22 Includes\Revision.sbi (*)
2006-09-22 Includes\Security.sbi (*)
2006-09-22 Includes\Spybots.sbi (*)
2006-09-22 Includes\Trojans.sbi (*)
2005-02-17 Includes\Tracks.uti
2006-09-22 Includes\PUPS.sbi (*)

Many thanks

Prez
 
Hello,

Thanks for that. :)

We need to disable your Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.
  • Open Windows Defender.
  • Click on Tools, General Settings.
  • Scroll down and uncheck Turn on real-time protection (recommended).
  • After you uncheck this, click on the Save button and close Windows Defender.
After all of the fixes are complete it is very important that you enable Real-time Protection again.

I see you have Ewido on board. It's name has changed, so the update may look a little different. ;) Please make sure it's completely updated, then do the following:

Please reboot your computer into Safe Mode. To boot into Safe Mode, please restart your computer. Tap F8 before Windows loads. Select Safe Mode on the screen that appears.

Please run HijackThis! and click "Scan." Place checks next to the following entries, if present:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R3 - URLSearchHook: (no name) - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - (no file)
O2 - BHO: (no name) - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - (no file)
O4 - HKLM\..\Run: [WinDLL (windirx.dll)] rundll32.exe C:\WINDOWS\System32\windirx.dll,start
O4 - HKLM\..\Run: [WinDLL (qwex.dll)] rundll32.exe C:\WINDOWS\System32\qwex.dll,start
O20 - Winlogon Notify: Dynamic Directory - C:\WINDOWS\system32\IhtelNic.dll (file missing)
O20 - Winlogon Notify: Shell Extensions - C:\WINDOWS\system32\f6l00g3me6.dll (file missing)
O23 - Service: Remote Plugin Service - Unknown owner - C:\WINDOWS\system32\lsyss.exe

Close all browsers and other windows except for HijackThis!, and click "Fix Checked".

Delete the following files, if present:

C:\WINDOWS\System32\windirx.dll
C:\WINDOWS\System32\qwex.dll
C:\WINDOWS\system32\lsyss.exe

  • In Safe Mode, load AVG Anti-Spyware and click on the Scanner tab at the top and then click on Complete System Scan. This scan can take quite a while to run, so be prepared.
  • AVG Anti-Spyware will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. AVG Anti-Spyware will display "All actions have been applied" on the right hand side.
  • Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (like on the Desktop).
  • Restart back into Normal Mode.

In your reply, please post the report from Ewido and a new HijackThis log. Please also tell me how your computer is running?? :)

Thanks,
tea
 
Thank you very much !
I will do according to your instructions...will be posting today late evening CST.

Thanks again
Prez
 
Avast Vs AVG

Hello Tea,

I have latest updated Avast running... can i load AVG parallely or do i have to uninstall Avast . pls advise.

thanks
Prasanna
 
AVG Anti-Spyware 7.5

Hi!
Me again...noticed that you are referring to AVG Anti-Spyware 7.5 . will the trial version suffice? is it compatible with so many other spy/anti-virus i have :red: ?
thanks
Prez
 
Hello,

Yes, go ahead with the trial version of AVG AntiSpyware. It will work around what you already have, and if you desire, after your log is clean again you can uninstall it. Thank you for asking!:D:

Regards,
tea
 
spybot S&D still lists same problems

Hello!

I am learning - Ewido is now AVG spyware !!

I followed all the steps -

Hijackthis in safe mode threw up -
R3 - Default URLSearchHook is missing
instead of what you had indicated R3 - URLSearchHook: (no name) - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - (no file)-:eek: which comes through in Hijackthis normal mode!


Hijackthis log is as below -
Logfile of HijackThis v1.99.1
Scan saved at 6:46:11 AM, on 10/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\PowerMenu\PowerMenu.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Hijackthis\HijackThis.exe

R3 - URLSearchHook: (no name) - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Global Startup: PowerMenu.lnk = C:\Program Files\PowerMenu\PowerMenu.exe
O4 - Global Startup: Image Transfer.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.live.com/resource/download/scanner/wlscbase969.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1156831566544
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1159026245248
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Intel(R) Active Monitor (imonNT) - Intel Corp. - C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe
 
AVG log after fixing malware in safe mode is as below -


---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 6:11:42 AM 10/12/2006

+ Scan result:



C:\System Volume Information\_restore{BDC7FD18-ECE7-46A3-B243-04F0D82482AB}\RP184\A0046407.exe -> Backdoor.Rbot.bja : Cleaned with backup (quarantined).
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\OTENKDAJ\a22[1].exe -> Backdoor.SdBot.avd : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BDC7FD18-ECE7-46A3-B243-04F0D82482AB}\RP185\A0046439.EXE -> Backdoor.SdBot.avd : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BDC7FD18-ECE7-46A3-B243-04F0D82482AB}\RP184\A0046408.exe -> Downloader.Adload.fu : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BDC7FD18-ECE7-46A3-B243-04F0D82482AB}\RP184\A0046409.exe -> Downloader.Adload.fu : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BDC7FD18-ECE7-46A3-B243-04F0D82482AB}\RP184\A0046410.exe -> Downloader.Adload.fu : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BDC7FD18-ECE7-46A3-B243-04F0D82482AB}\RP184\A0046411.exe -> Downloader.Adload.fu : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BDC7FD18-ECE7-46A3-B243-04F0D82482AB}\RP184\A0046412.exe -> Downloader.Adload.fu : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BDC7FD18-ECE7-46A3-B243-04F0D82482AB}\RP184\A0046413.exe -> Downloader.Adload.fu : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BDC7FD18-ECE7-46A3-B243-04F0D82482AB}\RP184\A0046414.exe -> Downloader.Adload.fu : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BDC7FD18-ECE7-46A3-B243-04F0D82482AB}\RP184\A0046415.exe -> Downloader.Adload.fu : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BDC7FD18-ECE7-46A3-B243-04F0D82482AB}\RP184\A0046416.exe -> Downloader.Adload.fu : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BDC7FD18-ECE7-46A3-B243-04F0D82482AB}\RP184\A0046418.exe -> Downloader.Adload.fv : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BDC7FD18-ECE7-46A3-B243-04F0D82482AB}\RP184\A0046419.exe -> Downloader.Adload.fv : Cleaned with backup (quarantined).
C:\Documents and Settings\Tej\Cookies\tej@zedo[1].txt -> TrackingCookie.Zedo : Cleaned.


::Report end



Await your feedback...

Prez
 
Hello,

That looks great! :) Just the one line to fix with HijackThis, and you can do that in normal mode. If it doesn't go away, you might try disabling Windows Defender just long enough to fix it.

Please run HijackThis! and click "Scan." Place checks next to the following entries, if present:

R3 - URLSearchHook: (no name) - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - (no file)

Close all browsers and other windows except for HijackThis!, and click "Fix Checked".

Reboot.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it ( something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.

All those files AVG found were in System Restore.

Go to Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.

Your log looks clean. :D: If there are no further problems :

Below I have included a number of recommendations on how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously! These few simple steps can stave off the vast majority of spyware problems.

Regularly go to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows, including the latest version of Internet Explorer. This can patch many of the security holes through which attackers can gain access to your computer. You should also turn on the Windows automatic update feature.

It is very important to maintain your Firewall.
A tutorial on understanding and using firewalls may be found here.

In order to protect yourself against spyware, you should consider installing and running the following free programs:

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

IE/Spyad:
It places over 5000 malicious websites and domains in your IE's restricted zone.
IE/Spyad

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

* Avoid illegal sites, because that's where most malware is present.
* Don't click on links inside popups.
* Don't click on links in spam messages claiming to offer anti-spyware software; because most of these so called removers ARE spyware.
* Download free software only from sites you know and trust. A lot of free software can bundle other software, including spyware.

Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/

Please make sure to run your antivirus software regularly, and to keep it up-to-date.

Take care!
tea
 
Spybot still throws up issues ...is it ok?

Hi Tea,

I did all task as per your post. But still spybot returns thesame error - though the entry from Hijackthis has disappeared


--- Report generated: 2006-10-13 04:48 ---

Microsoft.WindowsSecurityCenter_disabled: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wscsvc\Start!=W=2

Windows Security Center.AntiVirusDisableNotify: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify!=dword:0

Windows Security Center.AntiVirusOverride: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusOverride!=dword:0

Windows Security Center.FirewallDisabled: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\windowsfirewall\domainprofile\enablefirewall!=dword:1

Windows Security Center.FirewallDisabled: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\windowsfirewall\standardprofile\enablefirewall!=dword:1

Windows Security Center.FirewallDisableNotify: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify!=dword:0

Windows Security Center.FirewallOverride: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallOverride!=dword:0

Windows Security Center.SP2Update: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\DoNotAllowXPSP2!=dword:0

Windows Security Center.UpdateDisableNotify: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify!=dword:0


--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

2006-09-10 unins000.exe (51.41.0.0)
2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2005-05-31 Update.exe (1.4.0.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2006-02-06 advcheck.dll (1.0.2.0)
2006-02-20 Tools.dll (2.0.0.2)
2006-09-22 Includes\Cookies.sbi (*)
2006-09-22 Includes\Dialer.sbi (*)
2006-09-22 Includes\Hijackers.sbi (*)
2006-09-22 Includes\Keyloggers.sbi (*)
2006-09-22 Includes\Malware.sbi (*)
2006-09-22 Includes\Revision.sbi (*)
2006-09-22 Includes\Security.sbi (*)
2006-09-22 Includes\Spybots.sbi (*)
2006-09-22 Includes\Trojans.sbi (*)
2005-02-17 Includes\Tracks.uti
2006-09-22 Includes\PUPS.sbi (*)

Computer speed has improved vastly. pls let me know if it is ok or do i need to do something more...

thanks so very much,
Prasanna
 
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