Help needed with Vundo, Winfixer who knows what else

M

maly.wr

New member
Hello, I'm desperately looking for help with regaining control of my laptop. About a week ago my Norton started showing a lot of infected files , at the same time my hard drive started spinning every couple seconds and web pages started opening randomly.
I've ran numbers of online scans some of them found and removed many adware programs.
Here is the incomplete list:

Adware.Purityscan
Trojan.Vundo (removed with vudofix, probably not completely )
Trojan.Horse
Infostealer
Winfixer
Win32.Agent.AT

My laptap is more stable right now but IE opens web pages sporadically and Spyboot scan finds Win32.Agent.At every couple days.
I'm Running XP Sp2
eTrust scanner shows nothing and Trand Micro found Winfixer

Logfile of HijackThis v1.99.1
Scan saved at 9:03:58 AM, on 4/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Novadigm\AXF\Bin\XFSrvcNT.Exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\WINDOWS\system32\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
c:\Program Files\Novadigm\AXF\Bin\XFStatus.Exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\xloadnet\xloadnet.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Symantec AntiVirus\vpc32.exe
C:\WINDOWS\system32\1XConfig.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://inside.rrd.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PsapiAnalyzer Object - {125399A6-E13D-42CE-A021-7F9069A79440} - c:\windows\fonts\avap.dll
O2 - BHO: (no name) - {1557B435-8242-4686-9AA3-9265BF7525A4} - C:\WINDOWS\system32\vkmgvgrm.dll (file missing)
O2 - BHO: (no name) - {3F9D0C61-737D-44D1-BD80-91AF857061CC} - C:\WINDOWS\system32\hgdeedc.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [StorageGuard] "c:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [!AXF XFRunOne.Exe] "C:\Program Files\Novadigm\AXF\Bin\XFRunOne.Exe"
O4 - HKLM\..\Run: [xloadnet] "C:\Program Files\xloadnet\xloadnet.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SpywareBot] C:\Program Files\SpywareBot\SpywareBot.exe -boot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [!AXF XFRunOne.Exe] "C:\Program Files\Novadigm\AXF\Bin\XFRunOne.Exe" /1
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: *.sxload.net (HKLM)
O16 - DPF: iLO Remote Console Applet - https://10.176.49.25/dvc.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {43E4476A-6C11-4274-AFA4-DF665B26EAE0} (Session Viewer) - https://acwin-jdep07ri/plugins/vkvm/ActiveXVideoViewer.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {4EFA317A-8569-4788-B175-5BAF9731A549} (Microsoft Virtual Server VMRC Advanced Control) - https://www.microsoft.com/resources/virtuallabs/ActiveX/VMRCActiveXClient1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1157415418631
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {7C896371-4B7F-4B34-95B1-24851F5DED24} (Microsoft Virtual Server VMRC Control) - http://acwin-idmv01.na.ad.rrd.com:1024/VirtualServer/activex/VMRCActiveXClient.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6.0/jinstall-6u1-windows-i586-jc.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://freetrial.webex.com/client/T25L/webex/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = na.ad.rrd.com
O17 - HKLM\Software\..\Telephony: DomainName = na.ad.rrd.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = na.ad.rrd.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = rrd.com,na.ad.rrd.com,erp-it,moore.com,ad.rrd.com,moorewallace.int,moore.int,eu.ad.rrd.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = na.ad.rrd.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = rrd.com,na.ad.rrd.com,erp-it,moore.com,ad.rrd.com,moorewallace.int,moore.int,eu.ad.rrd.com,as.ad.rrd.com,la.ad.rrd.com,ecomca.ad.rrd.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = na.ad.rrd.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = rrd.com,na.ad.rrd.com,erp-it,moore.com,ad.rrd.com,moorewallace.int,moore.int,eu.ad.rrd.com,as.ad.rrd.com,la.ad.rrd.com,ecomca.ad.rrd.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = rrd.com,na.ad.rrd.com,erp-it,moore.com,ad.rrd.com,moorewallace.int,moore.int,eu.ad.rrd.com,as.ad.rrd.com,la.ad.rrd.com,ecomca.ad.rrd.com
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: avap - c:\windows\fonts\avap.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: ACU Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\lotus\notes\ntmulti.exe
O23 - Service: PLSRemote Service (PLSRemoteSvc) - Unknown owner - C:\WINDOWS\SYSTEM32\PLSRemote.exe (file missing)
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: XFSrvcNT - Hewlett-Packard - c:\Program Files\Novadigm\AXF\Bin\XFSrvcNT.Exe
 
Hi, welcome to Safer Networking forums!

You have a very old variant of vundo there.. :)

Please download Process Explorer by Systernals from here.

Also download KillBox by Option^Explicit from here.

Unzip Process Explorer and double click on procexp.exe

In the top section of the Process Exlporer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of avap.dll once and then click the kill button.

After you have killed all of the avap.dll's under winlogon click ok.

Next double click on explorer.exe and again click once on each instance of avap.dll then click the kill button. Click on the Threads tab at the top.

Once you have done that click ok again.

Next run HijackThis and place a check beside each of the following.

O2 - BHO: PsapiAnalyzer Object - {125399A6-E13D-42CE-A021-7F9069A79440} - c:\windows\fonts\avap.dll
O20 - Winlogon Notify: avap - c:\windows\fonts\avap.dll

Now click fix checked and close HijackThis.
________________

*Open notepad.
Copy and paste the text inside the Code Box below into Notepad
Choose File > Save As and under "Save as type", choose "All Files".
Type fix.reg in the File name and save it to your desktop.

Code: 
REGEDIT4

[-HKEY_CLASSES_ROOT\CLSID\{125399A6-E13D-42CE-A021-7F9069A79440}]

[-HKEY_CLASSES_ROOT\MSEvents.MSEvents]

[-HKEY_CLASSES_ROOT\MSEvents.MSEvents.1]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MSEvents.MSEvents]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MSEvents.MSEvents.1]


Make sure there are NO blank lines before REGEDIT4
Make sure there IS one blank line at the end of the file.

Close notepad. Make sure that all windows are closed.

Find the fix.reg file on your desktop.
Double click it.
It will then ask if you want the file merged to your registry.
Answer Yes.
_________________

Double click on Killbox.exe and then check the delete on reboot button.

Enter the following filepath and filename into the Full path of file to delete box

c:\windows\fonts\avap.dll

Click the red circle with the white x and allow your computer to reboot.

After your computer has rebooted please run Hijackthis again and post a new HijackThis log.
 
Steps completed

So far it's much better, Thank you , here is the log after the steps.
I've still got IE window opened without even lunching IE.

Logfile of HijackThis v1.99.1
Scan saved at 11:23:01 AM, on 4/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Novadigm\AXF\Bin\XFSrvcNT.Exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\WINDOWS\system32\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
c:\Program Files\Novadigm\AXF\Bin\XFStatus.Exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\xloadnet\xloadnet.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://inside.rrd.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1557B435-8242-4686-9AA3-9265BF7525A4} - C:\WINDOWS\system32\vkmgvgrm.dll (file missing)
O2 - BHO: (no name) - {3F9D0C61-737D-44D1-BD80-91AF857061CC} - C:\WINDOWS\system32\hgdeedc.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [StorageGuard] "c:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [!AXF XFRunOne.Exe] "C:\Program Files\Novadigm\AXF\Bin\XFRunOne.Exe"
O4 - HKLM\..\Run: [xloadnet] "C:\Program Files\xloadnet\xloadnet.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SpywareBot] C:\Program Files\SpywareBot\SpywareBot.exe -boot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [!AXF XFRunOne.Exe] "C:\Program Files\Novadigm\AXF\Bin\XFRunOne.Exe" /1
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: *.sxload.net (HKLM)
O16 - DPF: iLO Remote Console Applet - https://10.176.49.25/dvc.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {43E4476A-6C11-4274-AFA4-DF665B26EAE0} (Session Viewer) - https://acwin-jdep07ri/plugins/vkvm/ActiveXVideoViewer.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {4EFA317A-8569-4788-B175-5BAF9731A549} (Microsoft Virtual Server VMRC Advanced Control) - https://www.microsoft.com/resources/virtuallabs/ActiveX/VMRCActiveXClient1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1157415418631
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {7C896371-4B7F-4B34-95B1-24851F5DED24} (Microsoft Virtual Server VMRC Control) - http://acwin-idmv01.na.ad.rrd.com:1024/VirtualServer/activex/VMRCActiveXClient.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6.0/jinstall-6u1-windows-i586-jc.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://freetrial.webex.com/client/T25L/webex/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = na.ad.rrd.com
O17 - HKLM\Software\..\Telephony: DomainName = na.ad.rrd.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = na.ad.rrd.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = rrd.com,na.ad.rrd.com,erp-it,moore.com,ad.rrd.com,moorewallace.int,moore.int,eu.ad.rrd.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = na.ad.rrd.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = rrd.com,na.ad.rrd.com,erp-it,moore.com,ad.rrd.com,moorewallace.int,moore.int,eu.ad.rrd.com,as.ad.rrd.com,la.ad.rrd.com,ecomca.ad.rrd.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = na.ad.rrd.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = rrd.com,na.ad.rrd.com,erp-it,moore.com,ad.rrd.com,moorewallace.int,moore.int,eu.ad.rrd.com,as.ad.rrd.com,la.ad.rrd.com,ecomca.ad.rrd.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = rrd.com,na.ad.rrd.com,erp-it,moore.com,ad.rrd.com,moorewallace.int,moore.int,eu.ad.rrd.com,as.ad.rrd.com,la.ad.rrd.com,ecomca.ad.rrd.com
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: ACU Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\lotus\notes\ntmulti.exe
O23 - Service: PLSRemote Service (PLSRemoteSvc) - Unknown owner - C:\WINDOWS\SYSTEM32\PLSRemote.exe (file missing)
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: XFSrvcNT - Hewlett-Packard - c:\Program Files\Novadigm\AXF\Bin\XFSrvcNT.Exe
 
Hi,

*Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/
  • Install AVG Anti-Spyware by double clicking the installer.
  • Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
  • On the main screen under Your Computer's security.
    • Click on Change state next to Resident shield. It should now change to inactive.
    • Click on Change state next to Automatic updates. It should now change to inactive.
    • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
    • Wait until you see the Update succesfull message.
  • Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update AVG Antispyware.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update. Do not use it yet!

*Download ATF Cleaner by Atribune

Do not use it yet.
___________________

*Uninstall the items in bold if found:

xloadnet

SpywareBot
Please uninstall that program since it is considered as a Rogue Antispyware application as listed HERE.

*Click Start > Control Panel > Add or Remove Programs and uninstall the items I listed in bold if found.

*Reboot
___________________

*We need to temporarily disable Spybot's TeaTimer, it may stop our fix.

Disable Spybot's TeaTimer. This is a two step process.
First:
- Right click Spybot in the System Tray (looks like a calendar with a padlock symbol)
- Choose Exit Spybot S&D Resident
Second:
- Open Spybot S&D
- Click Mode, check Advanced Mode
- Go To Left Panel, Click Tools, then also in left panel, click Resident
- If your firewall raises a question, say OK
- Uncheck the box labeled Resident Tea-Timer and OK any prompts.
- Use File, Exit to terminate Spybot
- Reboot your machine for the changes to take effect.

*Open HijackThis > choose Scan Only > Place a checkmark in the boxes beside these entries in bold.

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {1557B435-8242-4686-9AA3-9265BF7525A4} - C:\WINDOWS\system32\vkmgvgrm.dll (file missing)
O2 - BHO: (no name) - {3F9D0C61-737D-44D1-BD80-91AF857061CC} - C:\WINDOWS\system32\hgdeedc.dll (file missing)
O4 - HKLM\..\Run: [xloadnet] "C:\Program Files\xloadnet\xloadnet.exe"
O4 - HKLM\..\Run: [SpywareBot] C:\Program Files\SpywareBot\SpywareBot.exe -boot
O15 - Trusted Zone: *.sxload.net (HKLM)

Close your browsers and all open windows except for HijackThis, then click "Fix checked". Exit HijackThis.


*You may want to print these instructions here or save them in notepad since you'll work offline.

Reboot into Safe Mode.

To enter Safe Mode..

Click Start > Turn Off Computer > Restart > Tap F8 key just before Windows starts to load, > This will bring up a Menu > Use your keyboard to scroll to Safe Mode> Hit enter.


*Configure your machine to view hidden files:

Windows XP
  • Click Start.
  • Open My Computer..
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the "Hidden files and folders" heading select Show hidden files and folders.
  • Uncheck the Hide Protected Operating System Files Option.
  • Click Yes to confirm.
  • Click OK.

*Using Windows Explorer, find and delete this folder

C:\Program Files\xloadnet
C:\Program Files\SpywareBot

Empty your recycle bin.
____________________

*Important: Make sure all your browsers are closed before running ATF Cleaner..

  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose:Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click
  • No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE:If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

*Please run AVG AntiSpyware, and run a full scan as follow:

IMPORTANT: Do not open any other windows or programs while AVG AntiSpyware is scanning, it may interfere with the scanning process.
  • Launch AVG AntiSpyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • AVG AntiSpyware will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save Report As" button in the lower left hand of the screen and save it to a text file on your system. (Make sure to remember where you saved that file, this is important).
  • Close AVG AntiSpyware.
  • Reboot to normal mode.

On your next reply, please include a fresh HijackThis log, AVG Antispyware log and a description on how is your machine running.
 
All done

Thanks again, it's much better ,so far IE stopped opening new windows, my hard drive LED still blinks every second or so. Don't have log from AVG because it didn't find anything and the report was not available.


Logfile of HijackThis v1.99.1
Scan saved at 12:55:09 PM, on 5/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Novadigm\AXF\Bin\XFSrvcNT.Exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\WINDOWS\system32\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
c:\Program Files\Novadigm\AXF\Bin\XFStatus.Exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\lotus\notes\NLNOTES.EXE
C:\Program Files\lotus\notes\ntaskldr.EXE
C:\Program Files\Trillian\trillian.exe
C:\Documents and Settings\Wrodm0it.NA\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://inside.rrd.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1557B435-8242-4686-9AA3-9265BF7525A4} - (no file)
O2 - BHO: (no name) - {3F9D0C61-737D-44D1-BD80-91AF857061CC} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [!AXF XFRunOne.Exe] "C:\Program Files\Novadigm\AXF\Bin\XFRunOne.Exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\RunOnce: [!AXF XFRunOne.Exe] "C:\Program Files\Novadigm\AXF\Bin\XFRunOne.Exe" /1
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: iLO Remote Console Applet - https://10.176.49.25/dvc.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {43E4476A-6C11-4274-AFA4-DF665B26EAE0} (Session Viewer) - https://acwin-jdep07ri/plugins/vkvm/ActiveXVideoViewer.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {4EFA317A-8569-4788-B175-5BAF9731A549} (Microsoft Virtual Server VMRC Advanced Control) - https://www.microsoft.com/resources/virtuallabs/ActiveX/VMRCActiveXClient1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1157415418631
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {7C896371-4B7F-4B34-95B1-24851F5DED24} (Microsoft Virtual Server VMRC Control) - http://acwin-idmv01.na.ad.rrd.com:1024/VirtualServer/activex/VMRCActiveXClient.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6.0/jinstall-6u1-windows-i586-jc.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://freetrial.webex.com/client/T25L/webex/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = na.ad.rrd.com
O17 - HKLM\Software\..\Telephony: DomainName = na.ad.rrd.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = na.ad.rrd.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = rrd.com,na.ad.rrd.com,erp-it,moore.com,ad.rrd.com,moorewallace.int,moore.int,eu.ad.rrd.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = na.ad.rrd.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = rrd.com,na.ad.rrd.com,erp-it,moore.com,ad.rrd.com,moorewallace.int,moore.int,eu.ad.rrd.com,as.ad.rrd.com,la.ad.rrd.com,ecomca.ad.rrd.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = na.ad.rrd.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = rrd.com,na.ad.rrd.com,erp-it,moore.com,ad.rrd.com,moorewallace.int,moore.int,eu.ad.rrd.com,as.ad.rrd.com,la.ad.rrd.com,ecomca.ad.rrd.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = rrd.com,na.ad.rrd.com,erp-it,moore.com,ad.rrd.com,moorewallace.int,moore.int,eu.ad.rrd.com,as.ad.rrd.com,la.ad.rrd.com,ecomca.ad.rrd.com
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: ACU Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\lotus\notes\ntmulti.exe
O23 - Service: PLSRemote Service (PLSRemoteSvc) - Unknown owner - C:\WINDOWS\SYSTEM32\PLSRemote.exe (file missing)
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: XFSrvcNT - Hewlett-Packard - c:\Program Files\Novadigm\AXF\Bin\XFSrvcNT.Exe
 
Hi,

I'm deeply sorry for the delay in responding, I could've sworn I posted a reply before...

Thanks again, it's much better ,so far IE stopped opening new windows, my hard drive LED still blinks every second or so. Don't have log from AVG because it didn't find anything and the report was not available.
Click to expand...

Did this happen only when you got the infections? It could also mean that the hard drive is busy, perhaps with a lot of the programs running on your machine.


*Since HijackThis creates backups of all it fixes and we want them safe and secured should they be required later, we need to move HijackThis to a permanent folder.

a.) While in your Desktop, right click in the background > Go to New > click Folder > Name the Folder HJT

b.) After creating the folder, find your HijackThis.exe (it looks like a detonator with some dynamites). Then, drag and drop that file to the new folder you created.


*We need to temporarily disable Spybot's TeaTimer, it may stop our fix.

Disable Spybot's TeaTimer. This is a two step process.
First:
- Right click Spybot in the System Tray (looks like a calendar with a padlock symbol)
- Choose Exit Spybot S&D Resident
Second:
- Open Spybot S&D
- Click Mode, check Advanced Mode
- Go To Left Panel, Click Tools, then also in left panel, click Resident
- If your firewall raises a question, say OK
- Uncheck the box labeled Resident Tea-Timer and OK any prompts.
- Use File, Exit to terminate Spybot
- Reboot your machine for the changes to take effect.

*Open HijackThis > choose Scan Only > Place a checkmark in the boxes beside these entries in bold.

O2 - BHO: (no name) - {1557B435-8242-4686-9AA3-9265BF7525A4} - (no file)
O2 - BHO: (no name) - {3F9D0C61-737D-44D1-BD80-91AF857061CC} - (no file)

Close your browsers and all open windows except for HijackThis, then click "Fix checked". Exit HijackThis.


*Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    • Extended (if available otherwise Standard)
    • Scan Options:
    • Scan Archives
      Scan Mail Bases
  • Click OK
  • Now under select a target to scan:
    • Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

Please post a fresh HijackThis log along with the kaspersky scan log.
 
All Done

Here is the Kaspersky log and HT log, you are right the drive LED could be just my programs running . I've used filemon and it looks like those are valid requests, before it was just a lot of IE . Overall my laptop is doing great and no more popups.

Thanks again
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Tuesday, May 08, 2007 3:11:27 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 8/05/2007
Kaspersky Anti-Virus database records: 315554
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 76664
Number of viruses found: 2
Number of infected objects: 9 / 0
Number of suspicious objects: 0
Duration of the scan process: 01:37:04

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Wrodm0it\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Wrodm0it\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Wrodm0it.NA\Application Data\Microsoft\Internet Explorer\UserData\index.dat Object is locked skipped
C:\Documents and Settings\Wrodm0it.NA\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Wrodm0it.NA\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Wrodm0it.NA\Local Settings\Application Data\Microsoft\Terminal Server Client\Cache\bcache22.bmc Object is locked skipped
C:\Documents and Settings\Wrodm0it.NA\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Wrodm0it.NA\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Wrodm0it.NA\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Wrodm0it.NA\Local Settings\History\History.IE5\MSHist012007050820070509\index.dat Object is locked skipped
C:\Documents and Settings\Wrodm0it.NA\Local Settings\Temp\hsperfdata_wrodm0it\3932 Object is locked skipped
C:\Documents and Settings\Wrodm0it.NA\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Wrodm0it.NA\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Wrodm0it.NA\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBConfig.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDebug.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDetect.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBNotify.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBRefr.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetDev.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetLoc.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetUsr.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStHash.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStMSI.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBValid.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPPolicy.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStart.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStop.log Object is locked skipped
C:\Program Files\lotus\notes\data\IBM_TECHNICAL_SUPPORT\console.log Object is locked skipped
C:\Program Files\lotus\notes\data\IBM_TECHNICAL_SUPPORT\SmartUpgrade\SmartUpgrade.log Object is locked skipped
C:\Program Files\Novadigm\AXF\Bin\Service\Log\20070508_for_DGCOR-XP-6436.Csv Object is locked skipped
C:\Program Files\Novadigm\Usage Manager\Log\Usage_Log_For_20070508.Csv Object is locked skipped
C:\Program Files\Novadigm\Usage Manager\Monitor.USDBase Object is locked skipped
C:\Program Files\Symantec AntiVirus\SAVRT\0381NAV~.TMP Object is locked skipped
C:\Program Files\Symantec AntiVirus\SAVRT\0425NAV~.TMP Object is locked skipped
C:\WINDOWS\CSC\00000001 Object is locked skipped
C:\WINDOWS\CSC\00000002 Object is locked skipped
C:\WINDOWS\CSC\00000003 Object is locked skipped
C:\WINDOWS\CSC\d1\000001C0 Object is locked skipped
C:\WINDOWS\CSC\d2\00000011 Object is locked skipped
C:\WINDOWS\CSC\d2\000001C1 Object is locked skipped
C:\WINDOWS\CSC\d5\00000014 Object is locked skipped
C:\WINDOWS\CSC\d5\0000019C Object is locked skipped
C:\WINDOWS\CSC\d7\00000016 Object is locked skipped
C:\WINDOWS\CSC\d7\00000026 Object is locked skipped
C:\WINDOWS\CSC\d7\00000056 Object is locked skipped
C:\WINDOWS\Debug\Netlogon.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Prefetch\layout.ini Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
E:\Download\VNC3375\vnc-3.3.7-x86_win32.exe/data0002 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.c skipped
E:\Download\VNC3375\vnc-3.3.7-x86_win32.exe/data0003 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.c skipped
E:\Download\VNC3375\vnc-3.3.7-x86_win32.exe/data0004 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.c skipped
E:\Download\VNC3375\vnc-3.3.7-x86_win32.exe Inno: infected - 3 skipped
E:\Download\VNC3375\VNC41\vnc-4_1_2-x86_win32.zip/vnc-4_1_2-x86_win32.exe/data0001 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
E:\Download\VNC3375\VNC41\vnc-4_1_2-x86_win32.zip/vnc-4_1_2-x86_win32.exe/data0002 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
E:\Download\VNC3375\VNC41\vnc-4_1_2-x86_win32.zip/vnc-4_1_2-x86_win32.exe/data0003 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
E:\Download\VNC3375\VNC41\vnc-4_1_2-x86_win32.zip/vnc-4_1_2-x86_win32.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
E:\Download\VNC3375\VNC41\vnc-4_1_2-x86_win32.zip ZIP: infected - 4 skipped
E:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

Scan process completed.
--------------------------------------------------
 
Ht

Had to post twice - exceeded max number of characters


Logfile of HijackThis v1.99.1
Scan saved at 3:13:18 PM, on 5/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Novadigm\AXF\Bin\XFSrvcNT.Exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\WINDOWS\system32\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
c:\Program Files\Novadigm\AXF\Bin\XFStatus.Exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\lotus\notes\NLNOTES.EXE
C:\Program Files\lotus\notes\nfileret.EXE
C:\WINDOWS\system32\1XConfig.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\mstsc.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\nslookup.exe
C:\Program Files\lotus\notes\NLNOTES.EXE
C:\Program Files\lotus\notes\ntaskldr.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\mstsc.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACMainGUI.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://inside.rrd.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [!AXF XFRunOne.Exe] "C:\Program Files\Novadigm\AXF\Bin\XFRunOne.Exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\RunOnce: [!AXF XFRunOne.Exe] "C:\Program Files\Novadigm\AXF\Bin\XFRunOne.Exe" /1
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: iLO Remote Console Applet - https://10.176.49.25/dvc.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {43E4476A-6C11-4274-AFA4-DF665B26EAE0} (Session Viewer) - https://acwin-jdep07ri/plugins/vkvm/ActiveXVideoViewer.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {4EFA317A-8569-4788-B175-5BAF9731A549} (Microsoft Virtual Server VMRC Advanced Control) - https://www.microsoft.com/resources/virtuallabs/ActiveX/VMRCActiveXClient1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1157415418631
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {7C896371-4B7F-4B34-95B1-24851F5DED24} (Microsoft Virtual Server VMRC Control) - http://acwin-idmv01.na.ad.rrd.com:1024/VirtualServer/activex/VMRCActiveXClient.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6.0/jinstall-6u1-windows-i586-jc.cab
O16 - DPF: {A72B8CD1-7B63-4B08-8B40-F4B81DD0A7E7} (MTWebClient Class) - http://mtwin01.rrd.com/downloads/webclient.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://freetrial.webex.com/client/T25L/webex/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = na.ad.rrd.com
O17 - HKLM\Software\..\Telephony: DomainName = na.ad.rrd.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = na.ad.rrd.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = rrd.com,na.ad.rrd.com,erp-it,moore.com,ad.rrd.com,moorewallace.int,moore.int,eu.ad.rrd.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = na.ad.rrd.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = rrd.com,na.ad.rrd.com,erp-it,moore.com,ad.rrd.com,moorewallace.int,moore.int,eu.ad.rrd.com,as.ad.rrd.com,la.ad.rrd.com,ecomca.ad.rrd.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = na.ad.rrd.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = rrd.com,na.ad.rrd.com,erp-it,moore.com,ad.rrd.com,moorewallace.int,moore.int,eu.ad.rrd.com,as.ad.rrd.com,la.ad.rrd.com,ecomca.ad.rrd.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = rrd.com,na.ad.rrd.com,erp-it,moore.com,ad.rrd.com,moorewallace.int,moore.int,eu.ad.rrd.com,as.ad.rrd.com,la.ad.rrd.com,ecomca.ad.rrd.com
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: ACU Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\lotus\notes\ntmulti.exe
O23 - Service: PLSRemote Service (PLSRemoteSvc) - Unknown owner - C:\WINDOWS\SYSTEM32\PLSRemote.exe (file missing)
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: XFSrvcNT - Hewlett-Packard - c:\Program Files\Novadigm\AXF\Bin\XFSrvcNT.Exe
 
Hi,

Congratulations! Your log looks clean!

Configure Windows Xp to hide system files:

  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading, select Do not show hidden files and folders.
  • Check the Hide protected operating system files option.
  • Click Yes to confirm.
  • Click OK.
_______________________

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • Select the More options tab
  • Choose the option to clean up system restore and OK it.

    This will remove all restore points except the new one you just created.
______________________
Here are some free programs I recommend that could help you improve your pc's security.

Firewall Application - Although Windows Xp comes with a firewall, you should not rely on it because the Windows Firewall can only filter incoming data; outgoing traffic is not controlled, meaning that malware/viruses that are present in your computer can access the internet with no restrictions. There are several other Firewall that can protect you better by filtering incoming and outgoing data. Make sure you get only one of these.

» ZoneAlarm
» Kerio

Install SpyWare Blaster
~You can download it from here
~You can read the tutorial on how to use Spyware Blaster here

Install WinPatrol
~You can download it from here
~You can get some information about how WinPatrol works here

IESpyAds
~You can download it from here
~If you want to know how IEspyads work you can take a look at it here
~Please note that IESpyAds only works with Internet Explorer.

Note: Make sure you update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

Please check out Tony Klein's article "How did I get infected in the first place?"

Happy safe surfing!
 
Glad we could be of assistance :bigthumb:

Since the problem has been resolved, this topic is now closed and archived. If you need it re-opened please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.
 
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