help!!! Problems with Bookedspace and RundLL

K

k_dawg_98053

New member
I cannot seem to get rid of bookedspace and everytime I turn on the computer, there is message that says there is an error with rundll. Thank you very very much.

Here is the hijackthis report

Logfile of HijackThis v1.99.1
Scan saved at 10:32:26 PM, on 5/14/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\cfg32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\ehome\ehtray.exe
C:\defender19a.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Weather\Weather.exe
C:\Program Files\Online Services\Refer me to more Internet Service Providers.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\cfg32a.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jason Kamada\Local Settings\Temp\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,ktipckd.exe
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfg32p.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CFG32S - {7564B020-44E8-4c9b-A887-C6EC41AC67DA} - C:\WINDOWS\cfg32r.dll
O2 - BHO: Scaggy Insert - {C68AE9C0-0909-4DDC-B661-C1AFB9F59898} - C:\WINDOWS\cfg32o.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Search - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\WINDOWS\cfg32s.dll
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [winlog] winlog.exe
O4 - HKLM\..\Run: [Configuration Manager] C:\WINDOWS\cfg32.exe
O4 - HKLM\..\Run: [w03666b2.dll] RUNDLL32.EXE w03666b2.dll,I2 000d4e24003666b2
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKLM\..\Run: [IpWins] C:\Program Files\ipwins\ipwins.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [defender] C:\\defender19a.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\RunServices: [winlog] winlog.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Startup: BitTorrent.lnk = C:\Program Files\BitTorrent\bittorrent.exe
O4 - Startup: Weather.lnk = C:\Program Files\Weather\Weather.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
 
Hello Jason? You have a pretty good mess here and I am going to suggest you keep this computer offline as much as possible as these infections do attract others and you have your share right now. We will be using some specialized tools so it is important that you follow the directions carefully. An expert with these fixes may stop in to ask for files so they can be investigated, if this occurs, I would appreciate it if you would cooperate to the best of your ability, thanks.


Thanks to LonnyRJones and any others who helped with this fix.

Download Brute Force Uninstaller to your C:\

http://www.merijn.org/files/bfu.zip
Unzip it to a folder of its own (C:\BFU). So BFU should be on your root. In most cases this is C:\
Download qoofix.bat: http://downloads.subratam.org/Lon/qooFix.bat
(rightclick on this link and choose save as)
Place qoofix.bat in your C:\BFU - folder. (Important!)
Doubleclick qooFix.bat, Close all browsers and explorer folders.
Choose option 1 (Qoolfix autofix) and follow the prompts.
Please be patient, it will take about five minutes.
After the PC has restarted please post another hijackthis log.


Thanks...pskelley
Safer Networking Forums
 
thank you so much for helping me out. I followed your instructions. the problem though, is that when I run the Qoolfix program it says that it is performing an illegal action and must shut down. Did I install something wrong??? Once again, thanks a ton for your help.

Jason
 
Hi Jason, let's hope so as this fix is used all of the time, and is by far the easiest way to remove that nasty Qoologic trojan. Please carefully review these instructions and I am posting them in more detail. If you have any issues, please copy the information (error messages) exactly as they occur and post those to this thread so I can ask the creator to look at them. Remember to ok any requests from your AV or firewall, the program is safe to run and to please be signed in as administrator. This will take a bit for the script to run and you will see no obvious change. This is the item we want to see gone when the fix is done:
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,ktipckd.exe

and here are more detailed instructions, hope they help:

Thanks to Mieke for the detailed instructions.

Ok, let me explain every step again, but very detailed how to unzip properly and move that qoofix.bat in that folder.

* Rightclick on next link and choose save as: Brute Force Uninstaller
A new window will open.
You'll see below in the filename-path: bfu.zip
Now edit that filename path to: C:\bfu.zip
Then click save.
Close the windows now.
Then click My computer.
Then click C:\
You should find bfu.zip there.
Now rightclick bfu.zip
Select 'extract all'
A wizard will open.
Click next.
You'll see it will say in the filepath C:\bfu
Click next and click finish.
If you now look on your C:\, you'll find C:\bfu.zip and C:\bfu
Now rightclick on this link: qoofix.bat
Choose save as.
In the filepath, you'll see qoofix.bat
Now change that to C:\bfu\qoofix.bat and choose save.
This will place the qoofix.bat in the C:\bfu folder.
Then go to the BFU folder and doubleclick qoofix.bat.
This should start the fix.
It will also ask to reboot. After reboot, post a new hijackthislog in your next reply.

Thanks...Phil
 
Last edited:
ok i tried it again and i still get that error messsage. it reads:

16 bit MS-DOS subsystem

Qoolfix Fix
The NTVDM CPU has enncountered an illegal instruction
CS:0000 IP:0113 OP:f0 5f 2b 00 f0 Choose "Close" to terminate the application

here is also a copy of the new hijackthis report:

Logfile of HijackThis v1.99.1
Scan saved at 10:17:28 AM, on 5/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\cfg32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\ehome\ehtray.exe
C:\defender19a.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Weather\Weather.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\outlook\p.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\cfg32a.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\bfu\BFU.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Documents and Settings\Jason Kamada\My Documents\Downloaded Programs\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
R3 - Default URLSearchHook is missing
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfg32p.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Scaggy Insert - {C68AE9C0-0909-4DDC-B661-C1AFB9F59898} - C:\WINDOWS\cfg32o.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Search - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\WINDOWS\cfg32s.dll
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [winlog] winlog.exe
O4 - HKLM\..\Run: [Configuration Manager] C:\WINDOWS\cfg32.exe
O4 - HKLM\..\Run: [w03666b2.dll] RUNDLL32.EXE w03666b2.dll,I2 000d4e24003666b2
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKLM\..\Run: [IpWins] C:\Program Files\ipwins\ipwins.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [defender] C:\\defender19a.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\RunServices: [winlog] winlog.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Startup: Weather.lnk = C:\Program Files\Weather\Weather.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

Thanks again
 
Hi Jason, one of the experts who creates these fixes would like a copy of a file on your computer right now, and the next step we are going to use will delete it. If you can do this for us, it will help folks in the future. See what you can do, here is the file wanted: C:\WINDOWS\cfg32.exe

Here are the instructions:

I need to get samples of some of your files. Please create a folder called c:\submit. Now copy the following files into that directory:

<C:\WINDOWS\cfg32.exe>

To copy the files simply navigate to the directory they are in and right click on the file name, and then click on copy option. Now go back to the c:\submit folder and right click in the folder and select the paste option.

Once the files are all copied zip the folder and rename submit.zip to yourmembername.zip (for example grinler.zip). If you are using XP or ME right-click on the folder and click on the Send To option and then send it to a Compressed folder. You will now see a file called yourmembername.zip. If you are using another version of Windows, please download a program called Winzip and zip it using that.

When the files are zipped, go to:
http://www.bleepingcomputer.com/submit-malware.php
and fill in the required fields and browsing to the file you are submitting Finally click on the Send File button.

When you submit the file, please mention it is for metallica

This is appreciated if you can do it.

The next instructions for your fix will be in the next post. Thanks
 
Last edited:
Please read and follow the directions carefully.

Thanks to Metallica and any other who helped with this fix.

1. Please download Ewido Anti-Malware
  • Install ewido anti-malware
  • Launch ewido, there should be an icon on your desktop, double-click it.
  • The program will now open to the main screen.
  • When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.

    You will need to update ewido to the latest definition files.
    • On the left hand side of the main screen click update.
    • Then click on Start Update.
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display ("Update successful")
  • Exit Ewido, do not run the scan yet!
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

2. Please download Brute Force Uninstaller to your desktop.
  • Right click the BFU folder on your desktop, and choose Extract All
  • Click "Next"
  • In the box to choose where to extract the files to,
  • Click "Browse"
  • Click on the + sign next to "My Computer"
  • Click on "Local Disk (C:) or whatever your primary drive is
  • Click "Make New Folder"
  • Type in BFU
  • Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".
3. RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download Alcra PLUS Remover.
Save it in the same folder you made earlier (c:\BFU).

Do not do anything with these yet!

Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping F8 until a menu appears. Highlight Safe Mode and hit enter.

4. Once in Safe Mode, Open Ewido:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • You will be prompted to clean the first infection.
  • Select "Perform action on all infections", then proceed.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop or a location where you can find it easily.
Close ewido anti-malware.

5. Then, please go to Start > My Computer and navigate to the C:\BFU folder.
  • Start the Brute Force Uninstaller by doubleclicking BFU.exe
  • Behind the scriptline to execute field click the folder icon
    foldericon.png
    and select alcanshorty.bfu
  • Press Execute and let the program do it’s job. (You ought to see a progress bar if you did this correctly.)
  • Wait for the complete script execution box to pop up and press OK.
  • Press exit to terminate the BFU program.
Reboot into normal windows and post the contents of Ewido text report that you saved and a new HiJackThis log.

Thanks...
 
Here is the hijackthis report:

Logfile of HijackThis v1.99.1
Scan saved at 7:56:25 AM, on 5/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\GreatMemo\GreatMemo.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Weather\Weather.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Jason Kamada\My Documents\Downloaded Programs\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
R3 - Default URLSearchHook is missing
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfg32p.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Related Page - {9A9C9B69-F908-4AAB-8D0C-10EA8997F37E} - C:\WINDOWS\system32\WinNB57.dll (file missing)
O2 - BHO: Scaggy Insert - {C68AE9C0-0909-4DDC-B661-C1AFB9F59898} - C:\WINDOWS\cfg32o.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Search - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\WINDOWS\cfg32s.dll (file missing)
O3 - Toolbar: Related Page - {9A9C9B68-F908-4AAB-8D0C-10EA8997F37E} - C:\WINDOWS\system32\WinNB57.dll (file missing)
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [w03666b2.dll] RUNDLL32.EXE w03666b2.dll,I2 000d4e24003666b2
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Scbu] "C:\WINDOWS\ICROSO~1\rundll.exe" -vt yazb
O4 - Startup: GreatMemo.lnk = C:\Program Files\GreatMemo\GreatMemo.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Startup: Weather.lnk = C:\Program Files\Weather\Weather.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

and here is the report for the other program:

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 7:44:11 AM, 5/18/2006
+ Report-Checksum: 9F1D09EC

+ Scan result:

HKLM\SOFTWARE\Classes\AppID\BookedSpace.DLL -> Adware.BookedSpace : Cleaned with backup
HKLM\SOFTWARE\Classes\BookedSpace.Extension -> Adware.BookedSpace : Cleaned with backup


::Report End
 
Hi Jason, sorry to be so long with my reply. Notifications failed to notify me when you posted:confused: Thanks for submitting that file. I am not quite sure what other report is so long you could not post it. Let me know please. Here were the last two reports I requested:
Reboot into normal windows and post the contents of Ewido text report that you saved and a new HiJackThis log.
Click to expand...

We have more work to do, first some information for you. See this:
http://www3.ca.com/securityadvisor/pest/pest.aspx?id=453088059
and this: http://www.spywareinfo.com/articles/p2p/
Limewire (The most current version of Limewire is reported to include spyware. LimeWire 4.9.28 is clean. Older and newer version may not be.)
Click to expand...
If you did not pay for that program, and I am not even sure about then, this program is a problem. Uninstall it in Add Remove programs and choose one of the safe free programs in the link I provided.

This program: C:\Program Files\GreatMemo\GreatMemo.exe do you know it is safe? If not, uninstall it alss. I will remove it and you can pass over those instructions if you are sure it is safe.

1) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

R3 - Default URLSearchHook is missing
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfg32p.dll
O2 - BHO: Related Page - {9A9C9B69-F908-4AAB-8D0C-10EA8997F37E} - C:\WINDOWS\system32\WinNB57.dll (file missing)
O2 - BHO: Scaggy Insert - {C68AE9C0-0909-4DDC-B661-C1AFB9F59898} - C:\WINDOWS\cfg32o.dll (file missing)
O3 - Toolbar: Search - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\WINDOWS\cfg32s.dll (file missing
O3 - Toolbar: Related Page - {9A9C9B68-F908-4AAB-8D0C-10EA8997F37E} - C:\WINDOWS\system32\WinNB57.dll (file missing)
O4 - HKLM\..\Run: [w03666b2.dll] RUNDLL32.EXE w03666b2.dll,I2 000d4e24003666b2
(Unless you know what the next item is, remove it. I can find nothing about it(ICROSO)You can look at the properties if you wish)
O4 - HKCU\..\Run: [Scbu] "C:\WINDOWS\ICROSO~1\rundll.exe" -vt yazb
O4 - Startup: GreatMemo.lnk = C:\Program Files\GreatMemo\GreatMemo.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

Enable hidden files&folders..reverse the process when finished.
http://www.xtra.co.nz/help/0,,4155-1916458,00.html

RIGHT Click on Start then click on Explore. Locate and delete these items:

C:\Program Files\GreatMemo\ <<< folder

C:\Program Files\LimeWire\ <<< folder

C:\WINDOWS\ICROSO~1\ <<< folder (finding little information about this item. I believe it is bad. Here are free online scanners if you wish to scan it first)
_______________________________________________
http://virusscan.jotti.org/
http://www.kaspersky.com/scanforvirus
http://www.virustotal.com/flash/index_en.html
_______________________________________________
C:\Windows\Prefetch\ >>> delete the contents (NOT THE FOLDER)
Prefetch info: http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html

Download CCleaner from this link: http://www.ccleaner.com/ Review the instructions http://www.ccleaner.com/help/tour1.asp
Run CCleaner, Windows & Applications when you run the registry cleaner (Issues) you will be prompted to backup before you can remove stuff, make sure you do.

Post a new HJT log, let me know about the log you mentioned, what it is. Let me have any comments you think will help and how is the computer running.

Thanks...Phil
 
This topic has been closed to prevent others with similar issues posting in it.
If you need it re-opened please send me or your helper a pm and provide a link to the thread.

Applies only to the original topic starter.
 
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