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Help! Redirecter, won't let me install Spybot...

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Dickinson11

New member
Hey all -- I just posted in the waiting room, I am sorry about that, I could not get it to let me post here, but now it will.

In any event...

As I said over in the waiting room, I think I have the same problem as everyone else. My google page keeps getting re-directed, mainly to btcar.com. This is a new machine -- I remembered once I had to download spybot on my old machine. I tried doing that here, but it won't let me run spybot now -- says that a file is missing.

Can somebody please help me? I am so frustrated by this!

Thank you!

B
 
Hello Dickinson11

Welcome to Safer Networking.

Please read Before You Post
That said, All advice given by anyone volunteering here, is taken at your own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen.

Sorry for the delay but we get a bit overwhelmed with logs most times.

We need to run a few programs to see whats going on, lets do this first

Please download RootRepeal one of these locations and save it to your desktop
Here
Here
Here
  • Open
    rootRepealDesktopIcon.png
    on your desktop.
  • Click the
    reportTab.png
    tab.
  • Click the
    btnScan.png
    button.
  • Check just these boxes:
  • post-75503-1250480183.gif
  • Push Ok
  • Check the box for your main system drive (Usually C:, and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the
    saveReport.png
    button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your post.
 
Due to inactivity, this thread will now be closed.

If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new HijackThis log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.
 
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