Help - Spybot can't remove Zlob.DNSChanger and Smithfraud-c.

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kevinrl

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I have both Zlob.DNSChanger and Smithfraud-c. and Spybot (even when it runs before booting Windows) is unable to permanently remove/disable it. Any help would be grately appreciated. Here's my Hijackthis 1.99.1 log file:

Logfile of HijackThis v1.99.1
Scan saved at 1:00:33 AM, on 7/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\MacOpener\FORMATM.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\D-link AirPlus G DWL-G120 Wireless USB\120UTIL.exe
C:\Program Files\MacOpener\MacName.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\My Documents\Kevin's Documents\My Downloads\Software\HiJackThis 1.99.1\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msnbc.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdMgr.exe
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [MacLicense] "C:\Program Files\MacOpener\MacLic.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [EPSON Stylus C88 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P23 "EPSON Stylus C88 Series" /O6 "USB001" /M "Stylus C88"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: D-link AirPlus G DWL-G120 Wireless USB.lnk = ?
O4 - Global Startup: MacName.lnk = C:\Program Files\MacOpener\MacName.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/wuweb_site.cab?1185506338078
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1185506212484
O17 - HKLM\System\CCS\Services\Tcpip\..\{431D87EE-6568-46ED-800B-604F01E45D2C}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{46EB395F-936D-4E8C-B534-169986E70783}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{892900FC-9814-4488-99C0-81491C1EE93D}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{9A6749C7-357D-4CDC-AC12-51752C1BAA91}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{A375452B-D00F-4126-B883-60FF51920F8A}: NameServer = 85.255.116.156,85.255.112.21
O17 - HKLM\System\CCS\Services\Tcpip\..\{E31168CF-A16F-422F-9EF6-ECEFDA0394B8}: NameServer = 85.255.116.156,85.255.112.21
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MacFormatService - Unknown owner - C:\Program Files\MacOpener\FORMATM.EXE" /SERVICE (file missing)
O23 - Service: Microsoft security update service (msupdate) - Unknown owner - c:\windows\system32\mssrv32.exe

Thanks :) :bigthumb:
 
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information. "BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

You have some nasty problems, first you have been hacked by lowlifes in the Ukraine:
http://whois.domaintools.com/85.255.116.156

But this is the one that worries me: c:\windows\system32\mssrv32.exe

http://research.sunbelt-software.co...name=Backdoor.Win32.Agent.alm&threatid=125370
Please read that information, because of the Backdoor trojan I believe I should provide you with this information for your security and safety.

A Backdoor is a software program that gives an attacker unauthorized access to a machine and the means for remotely controlling the machine without the user's knowledge. A Backdoor compromises system integrity by making changes to the system that allow it to by used by the attacker for malicious purposes unknown to the user.

One or more of the identified infections is a backdoor trojan.
This allows hackers to remotely control your computer, steal critical system information and Download and Execute files
I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.
Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall
http://www.dslreports.com/faq/10063

Please let us know what you have decided to do in your next post.

Thanks
 
Last edited:
I have read all of the information and would like to have a go at repairing this problam rather than trying a full system restore.

I really do not any sensitive information on this PC and it's behind a router.

Can you still help?

Thanks,
Kevin
 
Hi Kevin, I would be glad to help you remove this junk from your computer. Please read and follow the directions carefully. It will take a few steps, let's start with this:

1) TeaTimer may interfere with the tools we need to use, follow these directions to turn it off until we finish.
http://russelltexas.com/malware/teatimer.htm

Thanks to LonnyBJones and anyone else who helped with this fix.

2) Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

Save it to your Desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so.
Your system may take longer than usual to load; this is normal.
Once the desktop loads post the text that will open (report.txt) and a new Hijackthis log in the forum please.

(hold that report and log until you finish all instructions)


3) Thanks to andymanchesta and anyone else who helped with the fix.

Download SDFix and save it to your Desktop.
http://downloads.andymanchesta.com/RemovalTools/SDFix.exe

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.
Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

Post the report from Fixwareout, the report from SDFix and a new HJT log. We will have more to do.

Thanks...Phil
 
Phil,

First of all, than you for you quick reply. It is greatly appreciated :)

The report from Fixwareout, the report from SDFix and a new HJT log are pasted below, however some other things appeared that I thought you might want to know about . . .

Upon rebooting the following window appeared:

-Microsoft Windows
The system has recovered from a serious error.
A log of this error has been created.

-----

When clicking on the link to view "...more information about this error..." the following window

appears:

-Microsoft Windows
Error signature
BCCode : 10000050 BCP1 : D0F00000 BCP2 : 00000000 BCP3 : BADFB7A1
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

-----

When clicking in the link "To view technical information about this error report..." the following

window appears:

-Error Report Contents

The following files will be included in this error report:
C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\WERc5a6.dir00\Mini072207-01.dmp
C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\WERc5a6.dir00\sysdata.xml

When I looked for those files, they did not exist in the locations listed.

-----

The logs will be posted in anoter reply, as I have exceeded the character limit for a post here...
 
The 3 logs together combine for a total of 20482 characters so I will have to split this up as well...

Here are the logs (part 1):
-Fixwareout reoprt.txt:

Username "HP_Administrator" - 2007-07-27 13:44:31 [Fixwareout edited 2007/07/05]

»»»»»Prerun check

HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{A375452B-D00F-4126-

B883-60FF51920F8A}
"nameserver"="85.255.116.156,85.255.112.21" <Value cleared.
HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{E31168CF-A16F-422F-

9EF6-ECEFDA0394B8}
"nameserver"="85.255.116.156,85.255.112.21" <Value cleared.
HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{E31168CF-A16F-422F-

9EF6-ECEFDA0394B8}
"DhcpNameServer"="85.255.116.156,85.255.112.21" <Value cleared.

Could not flush the DNS Resolver Cache: Function failed during execution.
System was rebooted successfully.

»»»»» Postrun check
HKLM\SOFTWARE\~\Winlogon\ "System"=""
....
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "3mdm" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\_r "}D91CE8E973BF-D42B-FF24-369C-0CAA29E9{" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\_r "}619190BB508B-7679-9CB4-794B-7881F0DA{" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\_r "}246849CA0D68-8E4B-6ED4-33DA-2168FC2F{" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\_r "}28DF67D7080B-FD88-A2E4-5843-62E6B1FA{" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\_r "}0BF060CE69C2-80E8-BDC4-D691-90466AC5{" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\_r "}6794B70AD340-7EC9-DBD4-4B22-AE341B03{" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\_r "}73B011580C44-9299-E8E4-E500-B69E1494{" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\_r "}8FE123822224-1D69-5514-037D-9D20D395{" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\_r "}14B7F76CF3A5-F0AB-47B4-EB5A-ED92B6CC{" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\_r "}46B03BCB4858-0329-DEA4-CE83-99C1380F{" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\_r "}D0C89331CCC6-34C8-0AA4-21FC-A60E1BFA{" Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\_r "}A58014138823-21DA-1934-11E8-36ED8D03{" Deleted
C:\WINDOWS\System32\cswss.exe Deleted
C:\WINDOWS\System32\emvub.exe Deleted
....
»»»»» Misc files.
C:\Documents and Settings\HP_Administrator\Application Data\Install.dat Deleted
C:\WINDOWS\system32\{5F3164A1-C5DD-4D36-816C-14574B1DC128}.exe Deleted
C:\WINDOWS\system32\{629398AE-D4C7-4014-8666-4B854D8D4214}.exe Deleted
C:\WINDOWS\System32\kernel32.exe Deleted
....
»»»»» Checking for older varients.
....

»»»»» Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\\WINDOWS\\ehome\\ehtray.exe"
"RTHDCPL"="RTHDCPL.EXE"
"igfxhkcmd"="C:\\WINDOWS\\system32\\hkcmd.exe"
"igfxpers"="C:\\WINDOWS\\system32\\igfxpers.exe"
"IAAnotif"="C:\\Program Files\\Intel\\Intel Matrix Storage Manager\\iaanotif.exe"
"HPHUPD08"="c:\\Program Files\\HP\\Digital Imaging\\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}

\\hphupd08.exe"
"DISCover"="C:\\Program Files\\DISC\\DISCover.exe"
"DiscUpdateManager"="C:\\Program Files\\DISC\\DiscUpdMgr.exe"
"DMAScheduler"="\"c:\\Program Files\\HP DigitalMedia Archive\\DMAScheduler.exe\""
"Recguard"="C:\\WINDOWS\\SMINST\\RECGUARD.EXE"
"PCDrProfiler"=""
"HPBootOp"="\"C:\\Program Files\\Hewlett-Packard\\HP Boot Optimizer\\HPBootOp.exe\" /run"
"HP Software Update"=hex(2):43,3a,5c,50,72,6f,67,72,61,6d,20,46,69,6c,65,73,5c,\
48,50,5c,48,50,20,53,6f,66,74,77,61,72,65,20,55,70,64,61,74,65,5c,48,50,77,\
75,53,63,68,64,32,2e,65,78,65,00
"RoxioEngineUtility"="\"C:\\Program Files\\Common Files\\Roxio Shared\\System\\EngUtil.exe\""
"MacLicense"="\"C:\\Program Files\\MacOpener\\MacLic.exe\""
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.6.0_01\\bin\\jusched.exe\""
"EPSON Stylus C88 Series"="C:\\WINDOWS\\System32\\spool\\DRIVERS\\W32X86\\3\\E_FATIABA.EXE /P23 \"EPSON

Stylus C88 Series\" /O6 \"USB001\" /M \"Stylus C88\""
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVG7\\avgcc.exe /STARTUP"
"KernelFaultCheck"=hex(2):25,73,79,73,74,65,6d,72,6f,6f,74,25,5c,73,79,73,74,\
65,6d,33,32,5c,64,75,6d,70,72,65,70,20,30,20,2d,6b,00

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\GoogleToolbarNotifier.exe"
"CTSyncU.exe"="\"C:\\Program Files\\Creative\\Sync Manager Unicode\\CTSyncU.exe\""
....
Hosts file was reset, If you use a custom hosts file please replace it
»»»»» End report »»»»»

-----

-SDFix report.txt:

SDFix: Version 1.94

Run by HP_Administrator on Fri 07/27/2007 at 01:57 PM

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:

Name:
msupdate

ImagePath:
c:\windows\system32\mssrv32.exe

msupdate - Deleted



Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting...


Normal Mode:
Checking Files:

Trojan Files Found:

C:\WINDOWS\system32\L5F2D.tmp.exe - Deleted
C:\WINDOWS\system32\L95C0.tmp.exe - Deleted
C:\WINDOWS\system32\1_exception.nls - Deleted
C:\WINDOWS\system32\dllh8jkd1q8.exe - Deleted
C:\WINDOWS\system32\mssrv32.exe - Deleted
C:\WINDOWS\system32\vhosts.exe - Deleted



Removing Temp Files...

ADS Check:

C:\WINDOWS
No streams found.

C:\WINDOWS\system32
No streams found.

C:\WINDOWS\system32\svchost.exe
No streams found.

C:\WINDOWS\system32\ntoskrnl.exe
No streams found.



Final Check:

Remaining Services:
------------------



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardpro

file\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"="C:\\Program Files\\HP\\Digital

Imaging\\bin\\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"="C:\\Program Files\\HP\\Digital

Imaging\\bin\\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"="C:\\Program Files\\HP\\Digital

Imaging\\bin\\hpofxm08.exe:*:Enabled:hpofxm08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"="C:\\Program Files\\HP\\Digital

Imaging\\bin\\hposfx08.exe:*:Enabled:hposfx08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"="C:\\Program Files\\HP\\Digital

Imaging\\bin\\hposid01.exe:*:Enabled:hposid01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"="C:\\Program Files\\HP\\Digital

Imaging\\bin\\hpqscnvw.exe:*:Enabled:hpqscnvw.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"="C:\\Program Files\\HP\\Digital

Imaging\\bin\\hpqkygrp.exe:*:Enabled:hpqkygrp.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"="C:\\Program Files\\HP\\Digital

Imaging\\bin\\hpqCopy.exe:*:Enabled:hpqcopy.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"="C:\\Program Files\\HP\\Digital

Imaging\\bin\\hpfccopy.exe:*:Enabled:hpfccopy.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"="C:\\Program Files\\HP\\Digital

Imaging\\bin\\hpzwiz01.exe:*:Enabled:hpzwiz01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"="C:\\Program Files\\HP\\Digital

Imaging\\Unload\\HpqPhUnl.exe:*:Enabled:hpqphunl.exe"
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"="C:\\Program Files\\HP\\Digital

Imaging\\Unload\\HpqDIA.exe:*:Enabled:hpqdia.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"="C:\\Program Files\\HP\\Digital

Imaging\\bin\\hpoews01.exe:*:Enabled:hpoews01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"="C:\\Program Files\\HP\\Digital

Imaging\\bin\\hpqnrs08.exe:*:Enabled:hpqnrs08.exe"
"C:\\Program Files\\DISC\\DISCover.exe"="C:\\Program Files\\DISC\\DISCover.exe:*:Enabled:DISCover Drop &

Play System"
"C:\\Program Files\\DISC\\DiscStreamHub.exe"="C:\\Program

Files\\DISC\\DiscStreamHub.exe:*:Enabled:DISCover Stream Hub"
"C:\\Program Files\\DISC\\myFTP.exe"="C:\\Program Files\\DISC\\myFTP.exe:*:Enabled:DISCover FTP"
"C:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"="C:\\Program Files\\Updates

from HP\\9972322\\Program\\Updates from HP.exe:*:Enabled:Updates from HP"
"C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe"="C:\\Program Files\\EarthLink

TotalAccess\\TaskPanl.exe:*:Enabled:Earthlink"
"C:\\DOCUME~1\\HP_ADM~1\\LOCALS~1\\Temp\\228C.tmp.taras"="C:\\DOCUME~1\\HP_ADM~1\\LOCALS~1

\\Temp\\228C.tmp.taras:*:Enabled:Kernel32.exe"
"C:\\DOCUME~1\\HP_ADM~1\\LOCALS~1\\Temp\\228F.tmp.taras"="C:\\DOCUME~1\\HP_ADM~1\\LOCALS~1

\\Temp\\228F.tmp.taras:*:Enabled:Kernel32.exe"
"C:\\WINDOWS\\Kernel32.exe"="C:\\WINDOWS\\Kernel32.exe:*:Enabled:Kernel32.exe"
"C:\\DOCUME~1\\HP_ADM~1\\LOCALS~1\\Temp\\F.tmp.taras"="C:\\DOCUME~1\\HP_ADM~1\\LOCALS~1

\\Temp\\F.tmp.taras:*:Enabled:Kernel32.exe"
"C:\\DOCUME~1\\HP_ADM~1\\LOCALS~1\\Temp\\A.tmp.taras"="C:\\DOCUME~1\\HP_ADM~1\\LOCALS~1

\\Temp\\A.tmp.taras:*:Enabled:Kernel32.exe"
"C:\\DOCUME~1\\HP_ADM~1\\LOCALS~1\\Temp\\10.tmp.taras"="C:\\DOCUME~1\\HP_ADM~1\\LOCALS~1

\\Temp\\10.tmp.taras:*:Enabled:Kernel32.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofi

le\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"="C:\\Program Files\\Updates

from HP\\9972322\\Program\\Updates from HP.exe:*:Enabled:Updates from HP"

Remaining Files:
---------------

Backups Folder: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes:

C:\WINDOWS\SMINST\HPCD.sys
C:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\TempSBE\SBE1.tmp
C:\My Documents\Kevin's Documents\eBay\11-2006\JVC Video Camera\~WRL3302.tmp

Finished

-----

HijackThis hijackthis.log will follow
 
HijackThis hijackthis.log:

Logfile of HijackThis v1.99.1
Scan saved at 2:26:29 PM, on 7/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\MacOpener\FORMATM.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\D-link AirPlus G DWL-G120 Wireless USB\120UTIL.exe
C:\Program Files\MacOpener\MacName.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\DISC\DiscStreamHub.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\My Documents\Kevin's Documents\My Downloads\Software\HiJackThis 1.99.1\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msnbc.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?

TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?

TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?

TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01

\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar2.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} -

C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program

Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program

files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}

\hphupd08.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdMgr.exe
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [MacLicense] "C:\Program Files\MacOpener\MacLic.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [EPSON Stylus C88 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE

/P23 "EPSON Stylus C88 Series" /O6 "USB001" /M "Stylus C88"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0

\Reader\reader_sl.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: D-link AirPlus G DWL-G120 Wireless USB.lnk = ?
O4 - Global Startup: MacName.lnk = C:\Program Files\MacOpener\MacName.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10

\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} -

C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} -

C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) -

http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) -

https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://www.update.microsoft.com/mic...ls/en/x86/client/wuweb_site.cab?1185506338078
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1185506212484
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) -

http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{431D87EE-6568-46ED-800B-604F01E45D2C}: NameServer =

208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{46EB395F-936D-4E8C-B534-169986E70783}: NameServer =

208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{892900FC-9814-4488-99C0-81491C1EE93D}: NameServer =

208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{9A6749C7-357D-4CDC-AC12-51752C1BAA91}: NameServer =

208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC

PowerChute Personal Edition\mainserv.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7

\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7

\avgupsvc.exe
O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program

Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google

Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program

Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program

Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard

Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MacFormatService - Unknown owner - C:\Program Files\MacOpener\FORMATM.EXE" /SERVICE (file

missing)

-----

Awating your next instructions.

Thank you,
Kevin
 
Oops! My bad, Phil! Here ya go...

Logfile of HijackThis v1.99.1
Scan saved at 2:26:29 PM, on 7/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\MacOpener\FORMATM.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\D-link AirPlus G DWL-G120 Wireless USB\120UTIL.exe
C:\Program Files\MacOpener\MacName.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\DISC\DiscStreamHub.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\My Documents\Kevin's Documents\My Downloads\Software\HiJackThis 1.99.1\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msnbc.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdMgr.exe
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [MacLicense] "C:\Program Files\MacOpener\MacLic.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [EPSON Stylus C88 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P23 "EPSON Stylus C88 Series" /O6 "USB001" /M "Stylus C88"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: D-link AirPlus G DWL-G120 Wireless USB.lnk = ?
O4 - Global Startup: MacName.lnk = C:\Program Files\MacOpener\MacName.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/wuweb_site.cab?1185506338078
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1185506212484
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{431D87EE-6568-46ED-800B-604F01E45D2C}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{46EB395F-936D-4E8C-B534-169986E70783}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{892900FC-9814-4488-99C0-81491C1EE93D}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{9A6749C7-357D-4CDC-AC12-51752C1BAA91}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MacFormatService - Unknown owner - C:\Program Files\MacOpener\FORMATM.EXE" /SERVICE (file missing)
 
Thanks for returning your information and the feedback. It's not unusual to get complaints as you remove nasty malware like this, let's finish the cleanup and see how the computer is running.

C:\Program Files\Java\jre1.6.0_01\ <<< check your Java program, I believe you have an update available:
http://forums.spybot.info/showpost.php?p=12880&postcount=2

Please download ATF Cleaner by Atribune
http://www.atribune.org/content/view/25/2/
Save it to your Desktop. We will use this later.

Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

You may remove any of the HP redirects you do not use, you can still set any homepage you wish. They do not make your browser run better.
These are all of the R1 and R0 lines. Check and remove any you do not use.

O15 - Trusted Zone: http://*.trymedia.com (HKLM)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Your HJT log looks good besides those issues, SDFix removed the trojan and then more as you can see, and Fixwareout also did it's job. Let me have some feedback now about performance.

I also think it would be good to run another scan to look for hidden junk. Let's run this one.

Run this online scan using Internet Explorer:
Kaspersky Online Scanner from http://www.kaspersky.com/virusscanner

Next Click on Launch Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

* The program will launch and then begin downloading the latest definition files:
* Once the files have been downloaded click on NEXT
* Now click on Scan Settings
* In the scan settings make that the following are selected:
* Scan using the following Anti-Virus database:
* Standard
* Scan Options:
* Scan Archives
* Scan Mail Bases
* Click OK
* Now under select a target to scan:
* Select My Computer
* This will program will start and scan your system.
* The scan will take a while so be patient and let it run.
* Once the scan is complete it will display if your system has been infected.
* Now click on the Save as Text button:
* Save the file to your desktop.

Then post it here.

Thanks
 
Phil,

Yippie! My wallpaper is back!

Alright, I ran Kaspersky. In almost 3 hours, here's what it found:
Total number of scanned objects: 249127
Number of viruses found: 6
Number of infected objects: 18
Number of suspicious objects: 6
Duration of the scan process: 02:55:12

Here is the log:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Friday, July 27, 2007 6:54:01 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 27/07/2007
Kaspersky Anti-Virus database records: 345945
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\
K:\

Scan Statistics:
Total number of scanned objects: 249127
Number of viruses found: 6
Number of infected objects: 18
Number of suspicious objects: 6
Duration of the scan process: 02:55:12

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\eHome\logs\ehRecvr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\TempSBE\MSDVRMM_886370411_131072_19445 Object is locked skipped
C:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\TempSBE\SBE1.tmp Object is locked skipped
C:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\{9FC0085C-D81D-4E7D-9ED5-FC7ABC52CA27}.TmpSBE Object is locked skipped
C:\Documents and Settings\All Users\DRM\drmstore.hds Object is locked skipped
C:\Documents and Settings\HP_Administrator\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\ApplicationHistory\DiscStreamHub.exe.fddeaf63.ini.inuse Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\ApplicationHistory\DiscUpdMgr.exe.f0c5ac89.ini.inuse Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\HP_Administrator\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\HP_Administrator\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\SDFix\backups\backups.zip/backups/vhosts.exe Infected: Trojan-Proxy.Win32.Ranky.gg skipped
C:\SDFix\backups\backups.zip ZIP: infected - 1 skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP24\A0046650.sys Infected: Trojan.Win32.Patched.ad skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP24\A0046651.sys Infected: Trojan.Win32.Patched.ad skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP24\A0046678.exe Infected: Trojan.Win32.Qhost.it skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP24\A0046700.sys Infected: Trojan.Win32.Patched.ad skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP24\A0046701.sys Infected: Trojan.Win32.Patched.ad skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP24\A0047700.sys Infected: Trojan.Win32.Patched.ad skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP24\A0047701.sys Infected: Trojan.Win32.Patched.ad skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP24\A0048709.exe Infected: Trojan.Win32.Qhost.it skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP25\A0050031.exe Infected: Trojan.Win32.DNSChanger.hd skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP25\A0050032.exe Infected: Trojan.Win32.DNSChanger.hd skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP25\A0050071.exe Infected: Trojan-Proxy.Win32.Ranky.gg skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP25\A0050103.exe Infected: Trojan-Proxy.Win32.Ranky.gg skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP28\change.log Object is locked skipped
C:\WINDOWS\CSC\00000001 Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{CFA16FFC-F157-44F2-869F-A9773724BFBA}.crmlog Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\IntelDH.evt Object is locked skipped
C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\dllcache\tcpip.sys Infected: Trojan.Win32.Patched.ad skipped
C:\WINDOWS\system32\drivers\tcpip.sys Infected: Trojan.Win32.Patched.ad skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
K:\ Root\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\eXactAdvertisingBargainsBuddy1.zip/msexreg.exe Suspicious: Password-protected-EXE skipped
K:\ Root\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\eXactAdvertisingBargainsBuddy1.zip ZIP: suspicious - 1 skipped
K:\ Root\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\eXactAdvertisingBargainsBuddy18.zip/msexreg.exe Suspicious: Password-protected-EXE skipped
K:\ Root\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\eXactAdvertisingBargainsBuddy18.zip ZIP: suspicious - 1 skipped
K:\ Root\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\eXactAdvertisingBargainsBuddy35.zip/msexreg.exe Suspicious: Password-protected-EXE skipped
K:\ Root\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\eXactAdvertisingBargainsBuddy35.zip ZIP: suspicious - 1 skipped
K:\ Root\WINDOWS\Downloaded Program Files\actsetup.dll Infected: Trojan-Dropper.Win32.Agent.hn skipped
K:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
K:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP14\A0031881.dll Infected: Trojan-Dropper.Win32.Agent.hn skipped

Scan process completed.
 
Sound like you are making great progess, let's see what Kaspersky has located.

Delete SDFix completely from your computer, Kaspersky is seeing the backups for safety:
C:\SDFix\backups\backups.zip/backups/vhosts.exe Infected: Trojan-Proxy.Win32.Ranky.gg skipped
C:\SDFix\backups\backups.zip ZIP: infected - 1 skipped

6 items are in Recovery in Spybot S&D. Open the program and look for the red cross. Click it and delete any files in recovery.
K:\ Root\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\

One is here, delete it manually, the file highlited in red. If you do not see it, you may need to enable hidden files and folders:
http://www.xtra.co.nz/help/0,,4155-1916458,00.html
K:\ Root\WINDOWS\Downloaded Program Files\actsetup.dll Infected: Trojan-Dropper.Win32.Agent.hn skipped

Allow plenty of time, and proceed carefully with this part:

This is two files, one in dllcache and one in drivers.

C:\WINDOWS\system32\dllcache\tcpip.sys Infected: Trojan.Win32.Patched.ad skipped
C:\WINDOWS\system32\drivers\tcpip.sys Infected: Trojan.Win32.Patched.ad skipped
Kaspersky skipped these but indicates they are infected. This one worries me because that is a valid Microsoft files: 352 KB (360,448 bytes)

I have those files in those locations on my Windows XP Pro. The file is called a TCP/IP Protocol Driver. We need to replace the infected file. If you want to scan that file first, to make sure it is infected as Kaspersky indicates, you may do so using one or more of these free online scanners.
http://virusscan.jotti.org/
http://www.kaspersky.com/scanforvirus
http://www.virustotal.com/

The easiest way I know to replace it is to have Windows do it by running System File Checker. SFC will scan all Windows System files and it will replace any missing or corrupt (infected) files for you. Assuming you have them in backups on your computer, SFC will get them from there, If not it will ask for your Windows XP CD.
http://dwightblackburn.com/winxp/ <<< tutorial


14 of these items are in C:\System Volume Information\_restore which I am sure you realize if you System Restore files. They can do you no harm unless you do a system restore. We must make sure the computer is clean before purging the SR files or the new restore point will again be infected.
This must be the last thing you do, if any files are infected, SR will be re-infected:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

When you get successfully to this point, your computer should be clean of malware. If you want a final check, run Kaspersky again and post the results. If you run into questions, please post them.

Thanks...Phil
 
Phil,

Sorry for the long delay in getting back to you. Thank you again for your help :) These processes took a long time to complete and I also had a gig last night. I completed all of teh steps and just completed a new scan with kaspersky. It would seem that there is still one mysterious item remaining. Can you help me with this? Also, is there a way to permanently remove all of these items which are listed as skipped/locked? Here is the log:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Saturday, July 28, 2007 7:08:02 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 29/07/2007
Kaspersky Anti-Virus database records: 346281
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\

Scan Statistics:
Total number of scanned objects: 103155
Number of viruses found: 1
Number of infected objects: 1
Number of suspicious objects: 0
Duration of the scan process: 01:17:31

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\eHome\logs\ehRecvr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\TempSBE\MSDVRMM_886370411_851968_17827 Object is locked skipped
C:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\TempSBE\SBE2.tmp Object is locked skipped
C:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\{0C0CAF23-83EE-413B-9EA8-001C244A8F03}.TmpSBE Object is locked skipped
C:\Documents and Settings\All Users\DRM\drmstore.hds Object is locked skipped
C:\Documents and Settings\HP_Administrator\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\ApplicationHistory\DiscStreamHub.exe.fddeaf63.ini.inuse Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\ApplicationHistory\DiscUpdMgr.exe.f0c5ac89.ini.inuse Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\History\History.IE5\MSHist012007072820070729\index.dat Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\HP_Administrator\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\HP_Administrator\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP30\A0052922.sys Infected: Trojan.Win32.Patched.ad skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP30\change.log Object is locked skipped
C:\WINDOWS\CSC\00000001 Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{64C7159F-DF03-46C8-8C8B-7AB6D8886630}.crmlog Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\IntelDH.evt Object is locked skipped
C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
D:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP30\change.log Object is locked skipped

Scan process completed.
 
The items skipped or locked will not be malware. I would be cautious removing them, having said that, if you are the administrator, you can delete anything you want. It might not be wise to do however.

The one item infected is in the System Restore files:
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP30\A0052922.sys Infected: Trojan.Win32.Patched.ad skipped
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html

Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.


_________________________________________________
 
Phil,

It would seem I am back to a clean state. Everything seems to be working fine and my last KASPERSKY report show 0 infections! Yippie!

Thank you so very much for your help. I believe this thread can be locked now.

Take care,

Kevin :)
 
As the problem appears to be resolved this topic has been closed.

If you need it re-opened please send me or a forum staff member a private message (pm) and provide a link to the thread; this applies only to the original topic starter.

Anyone else with similar problems please start a new topic.

Thanks...pskelley
 
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