Help with Virtumonde.prx

[Co-Jones]

I am completely new to this and have no idea what to do. My computer started to act funny so I scanned it with AVG and S&D and got this virtumonde.prx file on the S&D. I fixed it then scanned my computer again and it showed up again. I have no idea what to do. Could someone please walk me through what to do step by step. I am tired of the pop ups that happen.

 

[Co-Jones]

can anyone tell me where to start off? If need be just point me in the right direction and i will research it myself. I just want my computer to function correctly. I can't run any program without it freezing. And when it does i have to restart my computer. Someone please help by pointing me in the right direction. I will try to do the rest.


Edit.
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[spybotsandra]

answered via e-mail as user contacted support team via e-mail.