Help!!!

[mmttw]

Hi, I have an issue on my computer and I ran the scan on it, and found a bunch of stuff. I tried to have the program remove them, but it said I needed an administrator do it. This is my home computer that only I use. I need to get this stuff off my computer. It is effecting functionality. What am I doing wrong? And how do I do it right? Please help.

 

[tashi]

Hello mmttw,

How can I get administrator rights under Windows Vista / Windows 7 / Windows 8?

Best regards.

 

[mmttw]

Apparently need more help

Hello mmttw,

How can I get administrator rights under Windows Vista / Windows 7 / Windows 8?

Best regards.

Thank you for that. It did take care of some issues, but I think I have one that is stuck somehow. Whenever I click on just about anything I get tabs loading with ads to load other stuff. Most of the URLs start with gzj.jsopen. and then a bunch of other letters and stuff. Do you know what this is and how to get rid of it? It is highly annoying and I am concerned about what it might be doing to my computer. I really appreciate your help.

mmttw

 

[tashi]

Hi mmttw, :greeting:

Whenever I click on just about anything I get tabs loading with ads to load other stuff. Most of the URLs start with gzj.jsopen. and then a bunch of other letters and stuff.

Someone can help you with that if you start a topic in the Malware Removal Forum where a volunteer analyst will advise when available.

First see that forum's FAQ which also includes instructions in post #2 on how to provide DDS and aswMBR logs, which are used in the preliminary analysis.

http://forums.spybot.info/showthread.php?t=288

Best regards.