Hi, Cannot open Malwarebytes, Spybot, HJT

Still can't run most of my anti-virus/spyware programs or HJT. Same access error

Would I need to reinstall them, or doesn't that matter?
 
Drag exehelper to the trash. Redownload it and try running it in Safemode

Please download exeHelper to your desktop.

Double-click on exeHelper.com to run the fix.
A black window should pop up, press any key to close once the fix is completed.
Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).



To Enter Safemode
  • Go to Start> Shut off your Computer> Restart
  • As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly,
    this will bring up a menu.
  • Use the Up and Down Arrow Keys to scroll up to Safemode
  • Then press the Enter Key on your Keyboard
Tutorial if you need it How to boot into Safemode




Also run this program

icon.png

Please download fixAssocations to your desktop.
Double-click on fixAssociations.com to perform the fix.
Please test to see if your executable programs now work - you may have to reboot first.

Try your programs now
 
Here's the log from exehelper

exeHelper by Raktor - 09
Build 20090925
Run at 10:43:35 on 10/01/09
Now searching...
Checking for numerical processes...
Checking for bad processes...
Checking for bad files...
Checking for bad registry entries...
Resetting filetype association for .exe
Resetting filetype association for .com
Resetting userinit and shell values...
Resetting policies...
--Finished--

Ran fixAssociations, still getting access errors. Not sure if this is important or not, but the PC speaker beeps too when the error box appears
 
You have your sound settings in windows enabled for those beeps, not malware related.


Lets see if we missed anything

gmer_zip.gif

Download GMER Rootkit Scanner from here or here.
  • Extract the contents of the zipped file to desktop.
  • Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.


    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and post it in your next reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries
 
Running into a problem

GMER starts up and starts scanning fine, but after about a minute it shuts the computer down with no warning
 
Disregard that last post, By the looks of it the shut downs were caused by a dusty CPU fan

Here's the GMER scan

GMER 1.0.15.15087 - http://www.gmer.net
Rootkit scan 2009-10-01 16:29:56
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\FUZZ~1.FUZ\LOCALS~1\Temp\pxtdypow.sys


---- System - GMER 1.0.15 ----

SSDT spmi.sys ZwCreateKey [0xB9EAB0E0]
SSDT spmi.sys ZwEnumerateKey [0xB9EC8CA2]
SSDT spmi.sys ZwEnumerateValueKey [0xB9EC9030]
SSDT spmi.sys ZwOpenKey [0xB9EAB0C0]
SSDT spmi.sys ZwQueryKey [0xB9EC9108]
SSDT spmi.sys ZwQueryValueKey [0xB9EC8F88]
SSDT spmi.sys ZwSetValueKey [0xB9EC919A]

INT 0x83 ? 8AB14BF8
INT 0x83 ? 8A8A5E58
INT 0x83 ? 8AB14BF8
INT 0x84 ? 8A8A5E58
INT 0x94 ? 8A8A5E58
INT 0x94 ? 8A8A5E58
INT 0x94 ? 8A8A5E58
INT 0x94 ? 8A8A5E58
INT 0xA4 ? 8A8A5E58
INT 0xB4 ? 8AA9EBF8
INT 0xB4 ? 8AA9EBF8
INT 0xB4 ? 8AA9EBF8
INT 0xB4 ? 8AA9EBF8
INT 0xB4 ? 8AA9EBF8

---- Devices - GMER 1.0.15 ----

Device \FileSystem\Ntfs \Ntfs 8AB101F8
Device \Driver\NetBT \Device\NetBT_Tcpip_{FCFCC6C8-5AC2-4F97-B755-E48AAF0D59F7} 89E641F8

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device \Driver\usbuhci \Device\USBPDO-0 8A8651F8
Device \Driver\usbuhci \Device\USBPDO-1 8A8651F8
Device \Driver\usbuhci \Device\USBPDO-2 8A8651F8
Device \Driver\usbehci \Device\USBPDO-3 8A8161F8
Device \Driver\usbuhci \Device\USBPDO-4 8A8651F8

AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device \Driver\usbuhci \Device\USBPDO-5 8A8651F8
Device \Driver\prodrv06 \Device\ProDrv06 E227FC30
Device \Driver\usbuhci \Device\USBPDO-6 8A8651F8
Device \Driver\Ftdisk \Device\HarddiskVolume1 8AB121F8
Device \Driver\usbehci \Device\USBPDO-7 8A8161F8
Device \Driver\Cdrom \Device\CdRom0 8A8041F8
Device \Driver\Cdrom \Device\CdRom1 8A8041F8
Device \Driver\atapi \Device\Ide\IdePort0 prosync1.sys (StarForce Protection Synchronization Driver/Protection Technology)
Device \Driver\atapi \Device\Ide\IdePort1 prosync1.sys (StarForce Protection Synchronization Driver/Protection Technology)
Device \Driver\atapi \Device\Ide\IdePort2 prosync1.sys (StarForce Protection Synchronization Driver/Protection Technology)
Device \Driver\atapi \Device\Ide\IdeDeviceP2T0L0-7 prosync1.sys (StarForce Protection Synchronization Driver/Protection Technology)
Device \Driver\atapi \Device\Ide\IdePort3 prosync1.sys (StarForce Protection Synchronization Driver/Protection Technology)
Device \Driver\Cdrom \Device\CdRom2 8A8041F8
Device \Driver\Cdrom \Device\CdRom3 8A8041F8
Device \Driver\prohlp02 \Device\ProHlp02 E1015058
Device \Driver\NetBT \Device\NetBt_Wins_Export 89E641F8
Device \Driver\NetBT \Device\NetbiosSmb 89E641F8
Device \Driver\PCI_PNP4214 \Device\0000005c spmi.sys

AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device \Driver\usbuhci \Device\USBFDO-0 8A8651F8
Device \Driver\sptd \Device\744544214 spmi.sys
Device \Driver\usbuhci \Device\USBFDO-1 8A8651F8
Device \FileSystem\MRxSmb \Device\LanmanDatagramReceiver 89E5E1F8
Device \Driver\usbuhci \Device\USBFDO-2 8A8651F8
Device \FileSystem\MRxSmb \Device\LanmanRedirector 89E5E1F8
Device \Driver\usbehci \Device\USBFDO-3 8A8161F8
Device \Driver\usbuhci \Device\USBFDO-4 8A8651F8
Device \Driver\Ftdisk \Device\FtControl 8AB121F8
Device \Driver\usbuhci \Device\USBFDO-5 8A8651F8
Device \Driver\usbuhci \Device\USBFDO-6 8A8651F8
Device \Driver\usbehci \Device\USBFDO-7 8A8161F8
Device \Driver\aq10cigz \Device\Scsi\aq10cigz1Port6Path0Target0Lun0 8A7B51F8
Device \Driver\JRAID \Device\Scsi\JRAID1Port4Path0Target0Lun0 8AB111F8
Device \Driver\JRAID \Device\Scsi\JRAID1Port4Path0Target0Lun0 prosync1.sys (StarForce Protection Synchronization Driver/Protection Technology)
Device \Driver\JRAID \Device\Scsi\JRAID1 8AB111F8
Device \Driver\JRAID \Device\Scsi\JRAID1 prosync1.sys (StarForce Protection Synchronization Driver/Protection Technology)
Device \Driver\aq10cigz \Device\Scsi\aq10cigz1 8A7B51F8
Device \FileSystem\Cdfs \Cdfs 8A506500

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@p0 C:\Program Files\DAEMON Tools Lite\
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0 0
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh 0x91 0x70 0x09 0xAE ...
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@a0 0x20 0x01 0x00 0x00 ...
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@khjeh 0xB1 0xE6 0x11 0x69 ...
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40@khjeh 0xA6 0x21 0xBB 0x84 ...
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@p0 C:\Program Files\DAEMON Tools Lite\
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0 0
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh 0x91 0x70 0x09 0xAE ...
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@a0 0x20 0x01 0x00 0x00 ...
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@khjeh 0xB1 0xE6 0x11 0x69 ...
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40@khjeh 0xDC 0x8D 0xCB 0x3E ...
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 2
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 7
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E969-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 4
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E969-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 4
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E97B-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 4
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E97B-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E980-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 7
Reg HKLM\SYSTEM\CurrentControlSet\control\Class\{4D36E980-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\CurrentControlSet\Services\MRxDAV\EncryptedDirectories@
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@s1 771343423
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@s2 285507792
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@h0 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@p0 C:\Program Files\DAEMON Tools Lite\
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0 0
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh 0x91 0x70 0x09 0xAE ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@a0 0x20 0x01 0x00 0x00 ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@khjeh 0xB1 0xE6 0x11 0x69 ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40@khjeh 0xEC 0x9F 0x41 0x9E ...
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@p0 C:\Program Files\DAEMON Tools Lite\
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0 0
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh 0x91 0x70 0x09 0xAE ...
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@a0 0x20 0x01 0x00 0x00 ...
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@khjeh 0xB1 0xE6 0x11 0x69 ...
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40@khjeh 0xAD 0x11 0x3C 0x2E ...
Reg HKLM\SYSTEM\controlset005\control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 2
Reg HKLM\SYSTEM\controlset005\control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\controlset005\control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 7
Reg HKLM\SYSTEM\controlset005\control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\controlset005\control\Class\{4D36E969-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 4
Reg HKLM\SYSTEM\controlset005\control\Class\{4D36E969-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\controlset005\control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 4
Reg HKLM\SYSTEM\controlset005\control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\controlset005\control\Class\{4D36E97B-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 4
Reg HKLM\SYSTEM\controlset005\control\Class\{4D36E97B-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\controlset005\control\Class\{4D36E980-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 7
Reg HKLM\SYSTEM\controlset005\control\Class\{4D36E980-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256
Reg HKLM\SYSTEM\controlset005\Services\MRxDAV\EncryptedDirectories@
Reg HKLM\SYSTEM\controlset005\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4
Reg HKLM\SYSTEM\controlset005\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@p0 C:\Program Files\DAEMON Tools Lite\
Reg HKLM\SYSTEM\controlset005\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0 0
Reg HKLM\SYSTEM\controlset005\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh 0x91 0x70 0x09 0xAE ...
Reg HKLM\SYSTEM\controlset005\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001
Reg HKLM\SYSTEM\controlset005\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@a0 0x20 0x01 0x00 0x00 ...
Reg HKLM\SYSTEM\controlset005\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@khjeh 0xB1 0xE6 0x11 0x69 ...
Reg HKLM\SYSTEM\controlset005\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40
Reg HKLM\SYSTEM\controlset005\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40@khjeh 0xEC 0x9F 0x41 0x9E ...

---- Files - GMER 1.0.15 ----

File C:\Documents and Settings\Fuzz.FUZZBOX\Local Settings\Application Data\Mozilla\Firefox\Profiles\qpz9dexl.default\Cache\120199A5d01 32118 bytes
File C:\Documents and Settings\Fuzz.FUZZBOX\Local Settings\Application Data\Mozilla\Firefox\Profiles\qpz9dexl.default\Cache\29212E1Cd01 0 bytes

---- EOF - GMER 1.0.15 ----
 
Lets just check a setting

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2


  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    Code:
    :service
    usprserv
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt
 
Here's the log

SystemLook v1.0 by jpshortstuff (29.08.09)
Log created at 11:22 on 02/10/2009 by Fuzz (Administrator - Elevation successful)

========== service ==========

usprserv
User Privilege Service
(No Description)
Current Status: Stopped
Startup Type: Demand
Error Control: Critical
Binary: C:\WINDOWS\System32\svchost.exe -k netsvcs
Group: (none)
SafeBoot:
Dependencies:
(none)
Dependant Services:
(none)

-=End Of File=-
 
OK, thanks.

Use this program to drop the exe files one at a time for the programs you cant run, follow the instructions.

Download Inherit and save it to your desk top
Drag each of the exe files that you are unable to run into Inherit.exe (must be the exe - not the shortcut)
Then wait for it to say "OK"


What programs specifically won't run. You got spybot running by a reinstall, what else do you need to run
 
Last edited:
HJT, Superantispyware are now working after running the exes through Inherit.

Malwarebytes Antimalware wasn't working, but that was also uninstalled before I posted here.
 
Great, try downloading and running Malwarebytes again, its one of the better programs and its the free version.

Please download Malwarebytes' Anti-Malware from Here or Here

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    post_a4255_MBAM.PNG
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Post the report and also a new HJT log please
 
Okay, Malwarebytes picked up a couple of trojans and I deleted them

Malwarebytes' Anti-Malware 1.41
Database version: 2890
Windows 5.1.2600 Service Pack 3

10/2/2009 1:09:37 PM
mbam-log-2009-10-02 (13-09-37).txt

Scan type: Quick Scan
Objects scanned: 146136
Time elapsed: 9 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\0535251103110107106.uio (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\win32k.sys (Trojan.Dropper) -> Quarantined and deleted successfully.

Here's the HJT log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:11:05 PM, on 10/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Games\Mabinogi\npkcmsvc.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Razer\DeathAdder\razerhid.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Razer\DeathAdder\razerofa.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\GetRight\GetRight.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: IE to GetRight Helper - {31ff080d-12a3-439a-a2ef-4ba95a3148e8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - S & D\SDHelper.dll
O2 - BHO: (no name) - {7e853d72-626a-48ec-a868-ba8d5e23e045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [36X Raid Configurer] C:\WINDOWS\system32\xRaidSetup.exe boot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [DeathAdder] C:\Program Files\Razer\DeathAdder\razerhid.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - S & D\TeaTimer.exe
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - S & D\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - S & D\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O11 - Options group: [java_sun] Java (Sun)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1E29FE02-6363-4749-939B-B8A1F68DBFBA} (WebStarter) - http://huxley.webzen.com/Files/ActiveX/WebStarter.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1212969811046
O16 - DPF: {8100d56a-5661-482c-bee8-afece305d968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} (Java Plug-in 1.6.0_11) -
O16 - DPF: {cafeefac-0016-0000-0014-abcdeffedcba} (Java Plug-in 1.6.0_14) -
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (javaquickstarterservice) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Turbine Message Service - Live (liveturbinemessageservice) - Turbine, Inc. - C:\Program Files\Turbine\Turbine Download Manager\TurbineMessageService.exe
O23 - Service: Turbine Network Service - Live (liveturbinenetworkservice) - Turbine, Inc. - C:\Program Files\Turbine\Turbine Download Manager\TurbineNetworkService.exe
O23 - Service: mental ray 3.5 Satellite (32-bit) (mi-raysat_3dsmax9_32) - Unknown owner - C:\Program Files\Autodesk\3ds Max 9\mentalray\satellite\raysat_3dsmax9_32server.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: npkcmsvc - INCA Internet Co., Ltd. - C:\Games\Mabinogi\npkcmsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB (pnkbstrb) - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe

--
End of file - 9047 bytes
 
Great :bigthumb:

Two things you need to upgrade for security are your Java and Internet Explorer.


Download the latest version Here save it, do not install it yet.

Java SE Runtime Environment (JRE)JRE 6 Update 16 <--The wording is confusing but this is what you need

  • Go to your Add Remove Programs in the Control Panel and uninstall any previous versions of Java
  • Reboot your computer
  • Install the latest version
You can verify the installation Here





You need to upgrade to Internet Explorer 8. It has more security features than IE6

You can do this through Windows Updates

Open IE and go to Tools > Windows Updates and download and install all critical updates including IE8.


Looks like things are ok now. Let me know
 
Kk, upgraded IE fine, but Java is giving me a problem. I get 'Unzipping core files failed'

Also, when Windows closes down, I'm getting access violation errors for what looks like Spybot.
 
Hi,

Lets try uninstalling Spybot and see if that goes away. Then you can post in there forum for help setting it up and make them aware of the shutdown error.
http://forums.spybot.info/forumdisplay.php?f=4



You need to enable windows to Show all Files and Folders
Instructions for your Operating System HERE

Delete all the contents of the folders in bold but not the folder themselves
C:\ProgramFiles\Java\jre6
C:\Documents and Settings\Application Data\Sun\Java

See if this helps
 
Spybot is still having some problems, but I'll take that up at their forums. Java installed fine.

Besides those, everything seems to be working fine, many thanks for the help. I'll keep this site in mind just in case this happens again

Thanks again for all the help
 
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