HIT log virtumonde virus

Task completed

Shaba,

:bigthumb:

Thank you very much for your help. I will run the computer this weekend to see how it does and let you know. I have 4 X 1 GB Modules:DDR2 to install to upgrade memory as well.
Is there any particular software I can run to keep from having these problems in future? Best Regards,

Samwise
 
Good :)

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Looking over your log, it seems you don't have any evidence of a third party firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

1) Comodo (Uncheck during installation "Install COMODO Antivirus (Recommended)"!, "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage")
2) Online Armor
3) PC Tools
4) Sunbelt/Kerio
5) ZoneAlarm (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

Next we remove all used tools.

Please download OTCleanIt and save it to desktop.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software and keep your other programs up-to-date Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
    You can use one of these sites to check if any updates are needed for your pc.
    Secunia Software Inspector
    F-secure Health Check
  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean! :bigthumb:
 
I'm not quite done yet...

Shaba, Before doing the disable and enable restore (which I have yet to do), I decided to run spybot again. It ran very quickly and found that kgb thing again (pasted below). :confused: Any advice?

I ran OTCleanit successfully.

I installed the pc tools firewall and among other items it blocked hp imaging from connecting. Hp imaging will often slow down start up by five minutes and will leave and unmovable dialogue box saying "searching for scan image" or something like that. I have an hp office jet 5610xi hooked up to the computer but have never figured out how to disable this and it seems to serve no function.

:thanks::thanks::thanks:

--- Search result list ---
KGBKeylogger.REFOG: [SBI $FB9A6E49] Settings (Registry key, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Refog Software

KGBKeylogger.REFOG: [SBI $ABF050FC] Link (File, nothing done)
I:\WINDOWS\system32\runrefog.lnk
Properties.size=597
Properties.md5=AFABDD918D9286E9AF1560B6ED85E49C
Properties.filedate=1247198355
Properties.filedatetext=2009-07-09 23:59:15

Right Media: Tracking cookie (Internet Explorer) (Cookie, nothing done)


MediaPlex: Tracking cookie (Firefox: (default)) (Cookie, nothing done)


MediaPlex: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


BurstMedia: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


Tradedoubler: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


Tradedoubler: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


Tradedoubler: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


DoubleClick: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


BlueStreak: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


Zedo: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


Zedo: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


Zedo: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


Zedo: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


Zedo: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


BurstMedia: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


Zedo: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


FastClick: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


MediaPlex: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


FastClick: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


FastClick: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


FastClick: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


FastClick: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


MediaPlex: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


MediaPlex: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)
 
Last edited by a moderator:
Help! bad news

:sad:

I just got your note about the rescan, have not done that yet. However, I am having to write from another computer as the other one we have been working on is stuck in the egg timer cursor icon mode on the desktop once you log on after reboot. You can move the cursor around but it will not click on anything.
I had done everything in your instructions up to (and including) Secunia software inspector which found versions of mozilla firefox, quick time player, itunes, adobe macromedia player, and java that needed updated. I updated all of them and was rebooting as instructed when this happened.

Subsequently, I have turned the computer on and off three times (cntl/alt/del does not even work) and noticed this sequence:
logon from windows start up
go to user desktop and watch icons appear
cursor switches back and forth from egg timer as it should
bottom tool bar shows pc tools firewall icon flashing
cursor/computer locks up.

I hope to hear from you soon for further guidance.
 
update, tried system restore

I have restarted using F8 and was able to get into system restore before it locked up. It eventually locked up anyway, (multiple attempts) and it seems to be happening when the firewall icon appears. I was also once breifly able to see system processes and it looked like it may be engaged with an hp program. I had previously clicked to block it from dialing out and to remember this action.
 
back on computer

After multiple attempts, I was able to remove the pcfirewall program by going to the control panel, add/remove programs, in safe mode. Removing the hp imaging/contact/update program alone did not work.
The computer seems to be working now as I am able to log on here with out safe mode. I am kind of at a loss though to know what kind of changes I made and what firewall to use. I turned the default xp ms firewall back on for now.
 
Yes firewall can sometimes unfortunately cause conflicts.

I recommend that you try comodo as I have never had any problems with it.
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.
 
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