HJT and Anti Malware Software.

[dbrinkmn19]

Yes, i have downloaded both the Hijackthis and Antimalware malwarebytes software and when i try and open them up within the start menu, nothing happens. I cant figure out what else to do considering i cant open any of these programs up to perform any sort of scan to post a log on here. Some occurances are just non stop pop up windows after opening up the web browser. Any ideas on what i could try?

 

[Blade81]

Hi,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt
• Save both reports to your desktop. Post them back to your topic.

 

[Blade81]

Due to inactivity, this thread will now be closed.

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.