Hotmail account hijacked

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M

misch

New member
Hello,

I am concernced that my laptop may have a problem. It has tended to be slow on opening and recently, my hotmail account was used to send spam. I have changed the password on that account. I am adding a link to my original query back in August and a current HJT log. I will check this forum again within the next 48 hrs, sorry for the mucking around last time :red:
Thank you again for your assistance.
Misch

http://forums.spybot.info/showthread.php?t=32986&highlight=misch

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:56:25 AM, on 6/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclIrSrv.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\Nokia\Nokia PC Suite 6\OneTouchAccess.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Acrobat 6.0\Acrobat\Acrobat.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [YeppStudioAgent] C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
O4 - HKCU\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'Default user')
O4 - Startup: KybtecWcCaller.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = corp.westan.com.au
O17 - HKLM\Software\..\Telephony: DomainName = corp.westan.com.au
O17 - HKLM\System\CCS\Services\Tcpip\..\{084B6ED4-7E80-4EF2-9982-DE393E43C8F2}: NameServer = 202.124.76.98 202.124.76.66
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = corp.westan.com.au
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = corp.westan.com.au
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = corp.westan.com.au
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe (file missing)
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

--
End of file - 8389 bytes
 
G'Day and welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

O17 - HKLM\Software\..\Telephony: DomainName = corp.westan.com.au <<< looks to be a company or corporate computer?

Note:
When the infected computer in question is a company machine in the workplace, and you are an employee.

The intention of this forum is not to replace a company's IT department, nor can we anticipate alterations or configurations that may have been made to a business machine, or how it will interact with the tools commonly used in the removal of malware.

More than one machine could be at stake, possibly even the server. If sensitive material has been compromised by an infection, the company could be held liable.

To prevent any possible loss or corruption of company information, please inform your IT department or Supervisor when a workplace computer has been infected, immediately.

Thanks for your understanding.
Click to expand...
 
Hello,

yes this is now my personal notebook. I bought it 2nd hand from a friend who worked at that company when they did some upgrades. it was cleaned of all their stuff but does seem to still have its anti virus through the business. not sure how or why?! I have and it has no connection to westan anymore. Hope you can still help me.

Also can you please note that I am having trouble loading web pages in general. Even replying to this message has taken me over an hour because it 'crashed' 3 times ....make that 4 with the standard error message below:


Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Diagnose Connection Problems

More information

thanks in advance

Michelle
 
G'Day Michelle, thanks for the feedback, unfortunately there are no clues in the HJT log. I will ask for information and then we will clean and remove what should not be there and see how it goes.
it was cleaned of all their stuff but does seem to still have its anti virus through the business. not sure how or why?! I have and it has no connection to westan anymore.
Click to expand...
Do you mean: C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus
Is this the old antivirus program, is it no longer valid and what are you running now, you must have a current, up to date antivirus program running?
I have and it has no connection to westan anymore.
Click to expand...
Not sure if the old information has anything to do with the problem, we will remove it and see.

Understand though hidden malware can exist, it is not the only reason you can have issues like this. Please review and act on this information:
It's not always malware: How to fix the top 10 Internet Explorer issues
http://www.microsoft.com/windows/IE/community/columns/IEtopten.mspx

Are you using a router? If so, see this information:
Malware Silently Alters Wireless Router Settings
http://blog.washingtonpost.com/securityfix/2008/06/malware_silently_alters_wirele_1.html

Let's proceed with some cleaning and ask MBAM to take a look for us. Do this in the numbered order.

1) We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:
* Run Spybot-S&D in Advanced Mode.
* If it is not already set to do this Go to the Mode menu select "Advanced Mode"
* On the left hand side, Click on Tools
* Then click on the Resident Icon in the List
* Uncheck "Resident TeaTimer" and OK any prompts.
* Restart your computer.
(leave TT disabled until we finish)

2) http://downloads.subratam.org/ResetTeaTimer.bat <<< right click the link and choose "Save target as...
Download ResetTeaTimer.bat to the Desktop
Double click ResetTeaTimer.bat
to remove all entries set by TeaTimer (and preventing TeaTimer to restore them upon reactivation).

3) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

4) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = corp.westan.com.au
O17 - HKLM\Software\..\Telephony: DomainName = corp.westan.com.au
O17 - HKLM\System\CCS\Services\Tcpip\..\{084B6ED4-7E80-4EF2-9982-DE393E43C8F2}: NameServer = 202.124.76.98 202.124.76.66
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = corp.westan.com.au
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = corp.westan.com.au
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = corp.westan.com.au

Close all programs but HJT and all browser windows, then click on "Fix Checked"

5) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html

6) Download Malwarebytes' Anti-Malware to your Desktop
http://www.besttechie.net/tools/mbam-setup.exe

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

7) Post an uninstall list also:
Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.

Include any information you think will help.

Cheers...Phil
 
Good morning,

The antivirus I run which is current and regulary updated is CA internet security suite. the last scan was on the 11th October and the product is registered.

Followed your directions and below are the logs as requested.

When I did the scan only for HJT and checked the requsted item and 'fixed' I noticed that they have interesting returned on the log?!
I followed your directions and went to reopn the internet and was unable to do so. When I tried, a windows diagnstic for windows xp opened stating that, 'windows has detected the computer is part of a domain. If you are currently connected to a home provate network, click next to continue.'
Doing so, only gave me the option to check a wireless connection or ethernet connection, neither of which I run as I use my mobile as the modem through the usb. I shut down the laptop with the intention of reopening to the last restore point and getting back to you. I never opened in safe mode or went back but I got internet back and as mentioned , those checked items were back on the HJT log!

Here are the logs requested

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:19:38 PM, on 8/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclIrSrv.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\Nokia\Nokia PC Suite 6\OneTouchAccess.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [YeppStudioAgent] C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
O4 - HKCU\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'Default user')
O4 - Startup: KybtecWcCaller.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = corp.westan.com.au
O17 - HKLM\Software\..\Telephony: DomainName = corp.westan.com.au
O17 - HKLM\System\CCS\Services\Tcpip\..\{084B6ED4-7E80-4EF2-9982-DE393E43C8F2}: NameServer = 202.124.76.98 202.124.76.66
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = corp.westan.com.au
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = corp.westan.com.au
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe (file missing)
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

--
End of file - 8307 bytes


Malwarebytes' Anti-Malware 1.30
Database version: 1373
Windows 5.1.2600 Service Pack 3

8/11/2008 10:13:23 PM
mbam-log-2008-11-08 (22-13-23).txt

Scan type: Full Scan (C:\|)
Objects scanned: 90045
Time elapsed: 30 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Adobe Acrobat - Reader 6.0.2 Update
Adobe Acrobat 6.0.1 Professional
Adobe Acrobat and Reader 6.0.3 Update
Adobe Acrobat and Reader 6.0.4 Update
Adobe Acrobat and Reader 6.0.5 Update
Adobe Acrobat and Reader 6.0.6 Update
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Flash Player ActiveX
Adobe Reader 6.0
Advanced WindowsCare Personal
Agere Systems AC'97 Modem
Ahead Nero - Burning Rom
CA Anti-Virus
Fujitsu Hotkey Utility
Fujitsu Radio Control
Google Earth
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
ImageMixer VCD/DVD2 for OLYMPUS
Intel(R) Extreme Graphics 2 Driver
IObit SmartDefrag
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Juice 2.2
Lame ACM MP3 Codec
LifeBook Application Panel
LimeWire 4.18.1
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional with FrontPage
Microsoft SQL Server 2000
Microsoft SQL Server 7.0
Microsoft User-Mode Driver Framework Feature Pack 1.5
Microsoft Visual C++ 2005 Redistributable
MSVC80_x86
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 6.0 Parser
Nokia Connectivity Cable Driver
Nokia Flashing Cable Driver
Nokia Multimedia Factory
Nokia Multimedia Factory
Nokia PC Suite
Nokia PC Suite
Nokia Software Updater
Nokia Video Manager
Nokia Video Manager
OLYMPUS Master
OLYMPUS Master addin
OpenMG Secure Module 3.4.00
OpenOffice.org Installer 1.0
PC Connectivity Solution
QuickTime
RealPlayer
Remote Administrator v2.1
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB958644)
SEMC DSS-20 SyncStation Driver
SigmaTel AC97 Audio Drivers
Sonic DLA
Sonic RecordNow DX
Sonic Update Manager
Spybot - Search & Destroy
Spyware Doctor 5.0
Synaptics Pointing Device Driver
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Vcard
Windows Defender Signatures
Windows Driver Package - Nokia Modem (03/05/2008 3.7)
Windows Driver Package - Nokia Modem (03/13/2008 6.86.0.1)
Windows Driver Package - Nokia Modem (08/03/2007 6.84.0.2)
Windows Driver Package - Nokia Modem (10/12/2007 3.6)
Windows Driver Package - Nokia pccsmcfd (10/12/2007 6.85.4.0)
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinZip
Yahoo! Internet Mail

Thank you.
Michelle
 
Thanks for returning your information and the feedback. I think you should get your Internet Service Provider involved, I do not want to do anything to cause you to use connectivity. They should be able to tell you how to reset those.

Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.

Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested:
https://psi.secunia.com/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Adobe Acrobat and Reader 6.0.3 Update
Adobe Acrobat and Reader 6.0.4 Update
Adobe Acrobat and Reader 6.0.5 Update
Adobe Acrobat and Reader 6.0.6 Update
Adobe Reader 6.0 <<< out of date and being exploited, see this:
http://news.cnet.com/8301-1009_3-10081618-83.html?tag=nl.e433
http://www.filehippo.com/download_adobe_reader/

Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5See this: http://forums.spybot.info/showpost.php?p=12880&postcount=2

LimeWire 4.18.1 <<< uninstall this and all other p2p programs.
File Sharing, otherwise known as Peer To Peer. (P2P)
http://forums.spybot.info/showthread.php?t=282
If your helper detects the presence of such programs on your computer he/she will ask you to remove them. Help will be withdrawn should you not agree to their removal.

How is the computer running, any malware issues?

Thanks
 
hello again

I have removed the items and followed your suggestions.

Can you advise where/how I can remove the remenant of spyware doctor 5? when I try to remove this, the error message stating that C:\program files\spyware doctor\unins000.dat does not exist, cannot uninstall.

Opening the lap top still takes a short while, as it still sits at the windows opening screen for about 30 seconds. Is this too long or just part of the laptop reestablishing itself?

I belive the internet problem was with my ISP so I am not too concerned there at the moment.

I have included one more of each log for you to do a final check - :)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:54:47 PM, on 13/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Secunia\PSI (RC4)\psi.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclIrSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\Nokia\Nokia PC Suite 6\OneTouchAccess.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [YeppStudioAgent] C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
O4 - HKCU\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'Default user')
O4 - Startup: KybtecWcCaller.exe
O4 - Startup: Secunia PSI (RC4).lnk = C:\Program Files\Secunia\PSI (RC4)\psi.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = corp.westan.com.au
O17 - HKLM\Software\..\Telephony: DomainName = corp.westan.com.au
O17 - HKLM\System\CCS\Services\Tcpip\..\{084B6ED4-7E80-4EF2-9982-DE393E43C8F2}: NameServer = 202.124.76.98 202.124.76.66
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = corp.westan.com.au
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = corp.westan.com.au
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe (file missing)
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

--
End of file - 8671 bytes


Malwarebytes' Anti-Malware 1.30
Database version: 1373
Windows 5.1.2600 Service Pack 3

13/11/2008 8:31:27 PM
mbam-log-2008-11-13 (20-31-27).txt

Scan type: Full Scan (C:\|D:\|M:\|O:\|P:\|R:\|S:\|T:\|U:\|V:\|Y:\|Z:\|)
Objects scanned: 91580
Time elapsed: 33 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



HJT uninstall list - anything else I ought to remove?, spyware doctor is in orange below.

Adobe Acrobat 6.0.1 Professional
Adobe AIR
Adobe AIR
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Flash Player 10 ActiveX
Adobe Reader 9
Advanced WindowsCare Personal
Agere Systems AC'97 Modem
Ahead Nero - Burning Rom
Apple Software Update
CA Anti-Virus
Fujitsu Hotkey Utility
Fujitsu Radio Control
Google Earth
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
ImageMixer VCD/DVD2 for OLYMPUS
Intel(R) Extreme Graphics 2 Driver
IObit SmartDefrag
Java(TM) 6 Update 10
Java(TM) 6 Update 7
Juice 2.2
Lame ACM MP3 Codec
LifeBook Application Panel
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional with FrontPage
Microsoft SQL Server 2000
Microsoft SQL Server 7.0
Microsoft User-Mode Driver Framework Feature Pack 1.5
Microsoft Visual C++ 2005 Redistributable
MSVC80_x86
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6.0 Parser
Nokia Connectivity Cable Driver
Nokia Flashing Cable Driver
Nokia Multimedia Factory
Nokia Multimedia Factory
Nokia PC Suite
Nokia PC Suite
Nokia Software Updater
Nokia Video Manager
Nokia Video Manager
OLYMPUS Master
OLYMPUS Master addin
OpenMG Secure Module 3.4.00
OpenOffice.org Installer 1.0
PC Connectivity Solution
QuickTime
RealPlayer
Remote Administrator v2.1
Secunia PSI (RC4)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
SEMC DSS-20 SyncStation Driver
SigmaTel AC97 Audio Drivers
Sonic DLA
Sonic RecordNow DX
Sonic Update Manager
Spybot - Search & Destroy
Spyware Doctor 5.0
Synaptics Pointing Device Driver
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Vcard
Windows Defender Signatures
Windows Driver Package - Nokia Modem (03/05/2008 3.7)
Windows Driver Package - Nokia Modem (03/13/2008 6.86.0.1)
Windows Driver Package - Nokia Modem (08/03/2007 6.84.0.2)
Windows Driver Package - Nokia Modem (10/12/2007 3.6)
Windows Driver Package - Nokia pccsmcfd (10/12/2007 6.85.4.0)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
Yahoo! Internet Mail


thanks again :bigthumb:
 
Thanks for returning your information, you asked about: spyware doctor 5
http://www.google.com/search?hl=en&q=Spyware+Doctor+5.0&btnG=Search
It is likely you wil have to reinstall the version to fix the uninstaller. Unless I am missing it, I don't see it in the HJT log? You can Search Companion to serch for it by name, then navigate to any files found and delete them.

I am not really seeing any malware in the HJT log, I do see the old 017 items from corp.westan.com.au and I believe you should ask your ISP for help resetting those so we don't lose your connection.

I do see this: O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
It may not be malware, but please read this information:
http://forums.spybot.info/showthread.php?t=30113

Uninstall list:
Java(TM) 6 Update 7 <<< always remove the old versions when you update. I am not happy with Java software, but they are what is available.
http://www.boutell.com/newfaq/browser/needjavaandjavascript.html

As I said earlier, I just do not know what programs you need, you have to make that decision. I also see PSI running, it is handy not to think about software updates, but I suggest you turn it off in MSConfig and run it manually once a month at Windows Update time would work.

As far as overall performance, these links should help with that. Malware can sometimes mess up a computer so bad that even though it is removed and reinstallation or repair of the Operation System is needed, and at times even a reformat.
http://www.netsquirrel.com/msconfig/msconfig_xp.html
http://www.malwareremoval.com/tutorials/runningslowly.php
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html

Update and run your security programs and if all is well, let me know and I will close this topic.

Some good information for you:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

http://users.telenet.be/bluepatchy/miekiemoes/Links.html
 
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