Oh Well, . . .
Zenobia, thanks for your help and encouragement. I'm appending the conversation I had with Secunia support; apparently, my problem lies with my dial-up connection, which exonerates Spybot (and everything else). Sorry that I couldn't give you a more successful outcome--I'll just have to keep struggling with this problem until I can afford broadband.
Again, many thanks.
Roger Blair
----------------------------------------------------------------------------
Hi Roger
It is to the best of my knowledge not a common issue but I think your
dial-up connection might be the cause to the problem. You might want to
visit our Community to see if other users have experienced the same
issue and possible have a solution for it.
Direct link:
http://secunia.com/community/forum/
-
Kind regards,
Emil Jeppesen
Secunia PSI Support
Secunia PSI
http://secunia.com/vulnerability_scanning/personal
On Wed, 2009-07-29 at 11:23 +0000,
crogerblair@netzero.com wrote:
> Yes, I can reach your site through IE7.
>
> Roger Blair
>
> ---------- Original Message ----------
> From: Secunia PSI Support <support@secunia.com>
> To: "crogerblair@netzero.com" <crogerblair@netzero.com>
> Cc:
support@secunia.com
> Subject: Re: PSI and dial-up
> Date: Wed, 29 Jul 2009 12:56:34 +0200
>
> Hi Roger
> Are you able to visit our website using Internet Explorer? Please try
> the link in my signature?
>
> -
> Kind regards,
>
> Emil Jeppesen
> Secunia PSI Support
>
> Secunia PSI
>
http://secunia.com/vulnerability_scanning/personal
>
>
>
>
>
> On Wed, 2009-07-29 at 00:47 +0000,
crogerblair@netzero.com wrote:
> > I've turned off everything I could think of that could interferer with
PSI--Spybot's Tea Timer and System Mechanic's System Guard. I even turned off my
anti-virus (AVG--it's back up now) , but nothing helps. I also added "https://psi.sec
unia.com" to IE7's Trusted Sites, but that didn't make any difference, either. Is
there something else I could try? (Note: I can access the OSI site via Firefox, so I at
least get that much.)
> >
> > Roger Blair
> >
> > ---------- Original Message ----------
> > From: Secunia PSI Support <support@secunia.com>
> > To: "crogerblair@netzero.com" <crogerblair@netzero.com>
> > Cc:
support@secunia.com
> > Subject: Re: PSI and dial-up
> > Date: Mon, 27 Jul 2009 10:43:03 +0200
> >
> > Hi Roger
> > Thank you for contacting Secunia Support.
> >
> > Please make sure that no security software or other programs block the
> > Secunia PSI from accessing the internet. Also you could thy to add
> >
https://psi.secunia.com to the trusted sites in Internet Explorer.
> >
> > -
> > Kind regards,
> >
> > Emil Jeppesen
> > Secunia PSI Support
> >
> > Secunia PSI
> >
http://secunia.com/vulnerability_scanning/personal
> >
> >
> >
> >
> >
> > On Sun, 2009-07-26 at 12:05 +0000,
crogerblair@netzero.com wrote:
> > > I've used PSI since it came out, but lately I've been having trouble using
it. I have Windows XP SP3, with Firefox as my default browser and NetZero dial-up access.
I'm finding that PSI only runs once in eight or ten tries; the rest of the time, it
either gives me the "no access" message or seems to hang up at the interface
loading screen. I've gone through both Firefox and IE7 (as well as Windows Firewall)
giving PSI access, but to no avail. Does my dial-up access cause the problem, or is there
something else I can try to get it to work? (By the way, I tried the Forum first, but the
folks there recommended I email you about the problem.)
> > > Thanks for any help you can give me on this.
> > >
> > > Roger Blair
> > >
> > >
> >
> >
> >
>
>
>
