I either denied a change that should have been allowed or vice versa. Now when I hit reply in my email account the reply window opens up with the subject, to:, etc., in the top half of the window working fine but the bottom box where text the previous email shows up and where I would insert text there is only a small red X. It only does this with my work email account but not with my other account. I know I probably did something I shouldn't have but I haven't been able to figure out how to undo the mistake.