Hi nbfan,
Your HJT log is free of any unsolicited spyware,
The monitoring program problem still remains.
I know you have assured me that you are well within your rights to have this removed, but unfortunately there is no way that I can verify this.
You have two options.
1) Reformat and Reinstall
2) Take your Laptop to a reputable shop and have them look at it.
I am very sorry if my lack of help offends you, but this is the way it has to be.
As helpers on AntiMalware forums we have to be carefull about what we do,
not only to make sure your computer is safe but also to make sure that the user is.
This is why the forums have guidelines and rules.
And under the rules of the forum I can not help you any further.
To tidy up please delete the following:-
SmitfraudFix.exe.
ComboFix.exe
C:\ComboFix-quarantined-files.txt
C:\ComboFix.txt
C:\rapport.txt
Set correct settings for files that should be hidden in Windows XP
- Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
- Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
- If unchecked please checkHide protected operating system files (Recommended)
- If necessary check "Display content of system folders"
- If necessary Uncheck Hide file extensions for known file types.
- Click OK
For future reference
PLEASE read these articles
So How Did I Get Infected In The First Place
How to prevent Malware
Antivirus and Antispyware programs are a must, there is no point having them if you do not use them on a regular basis.
The last and most important thing I can tell you is
UPDATE.
If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.
Malware changes on a day to day basis. You should update every week at the very least.
K'