I'm new here

[Momma]

And this Command Service thing is driving me nuts! I have tried to use Spybot to get rid of it,and it keeps saying it can't. So, I went in under Safe Mode, both my name and administrator, and ran it and it still can't get rid of it. I am at my wits end with all these pop ups and slow computer.....PLEASE HELP ME!!!!! :banghead:

 

[tashi]

Hello.

You didn't say which version of Spybot-S&D you have installed, 1.5?

I have tried to use Spybot to get rid of it,and it keeps saying it can't.

Please follow the procedure in this link:
"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

Then start your own thread in the Malware Removal Forum

A helper will advise you when available. Regards.

 

[Momma]

I have 1.4, guess, hopefully, that's why it didn't work?

 

[spybotsandra]

Hello,

Please upgrade your program, version 1.5 is available!
First, please uninstall the old version according to this link:
http://www.safer-networking.org/en/howto/uninstall.html
Now, you can download the new version here:
http://www.safer-networking.org/en/mirrors/index.html
Or choose the direct installation file:
http://www.spybotupdates.com/files/spybotsd15.exe
Don't forget to update afterwards!
Here is a tutorial:
http://www.safer-networking.org/en/howto/update.html

Best regards
Sandra
Team Spybot