Infected with SafeSurf and SurfGuard

Polko10

New member
in my system32/drivers folder I have the files "SafeSurf.exe" and "surfguard.exe" those two process start as soon as the computer starts up and i also get a windows that its in Russian and at the top left says "JetSwap SafeSurf" random sounds are also played on the computer. computer has also shut down randomly about 3 times. i have runned Malwarebytes' Anti-Malware and Spybot S&D and they both havent find anything but cookies.

Edit Large screen shot removed, as per forum FAQ.

DDS (Ver_10-03-17.01) - NTFSx86
Run by Admin at 17:59:22.84 on Mon 08/23/2010
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_21
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.1790.866 [GMT -4:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k HsfXAudioService
C:\Program Files\IObit\IObit Security 360\IS360srv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Palm, Inc\novacom\x86\novacomd.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\system\svchost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\IObit\IObit Security 360\is360tray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\drivers\safesurf.exe
C:\Windows\System32\drivers\surfguard.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Windows\system32\AUDIODG.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Admin\Desktop\dds.scr
C:\Windows\system32\conhost.exe

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Google Update] "c:\users\admin\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [USB2Check] RUNDLL32.EXE "c:\windows\system32\PCLECoInst.dll",CheckUSBController
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [IObit Security 360] "c:\program files\iobit\iobit security 360\IS360tray.exe" /autostart
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [jsafesurf] c:\windows\system32\drivers\safesurf.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\users\admin\appdata\roaming\mozilla\firefox\profiles\1wf29ulr.default\
FF - prefs.js: browser.startup.homepage - www.aol.com
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\users\admin\appdata\local\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\users\admin\appdata\roaming\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\users\admin\appdata\roaming\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\users\admin\appdata\roaming\move networks\plugins\npqmp071705000014.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-1-28 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-1-28 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-1-28 482432]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100820.001\IDSvix86.sys [2010-8-20 344112]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe -k HsfXAudioService [2009-7-13 20992]
R2 IS360service;IS360service;c:\program files\iobit\iobit security 360\is360srv.exe [2010-7-5 312152]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-1-28 117640]
R2 NovacomD;Palm Novacom;c:\program files\palm, inc\novacom\x86\novacomd.exe [2009-11-6 33280]
R2 Win_Updater;Win32 Updater;c:\windows\system32\system\svchost.exe [2010-8-13 1399296]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-26 102448]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2009-8-21 66592]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\n360\0308000.029\symndisv.sys [2010-1-28 48688]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 14336]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\drivers\motodrv.sys [2007-10-10 42112]
S3 Revoflt;Revoflt;c:\windows\system32\drivers\revoflt.sys [2010-8-23 27192]
S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]
S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]

=============== Created Last 30 ================

2010-08-23 21:14:05 27192 ----a-w- c:\windows\system32\drivers\revoflt.sys
2010-08-23 21:14:03 0 d-----w- c:\program files\VS Revo Group
2010-08-23 05:06:12 0 d-----w- c:\program files\Norman
2010-08-23 04:00:53 210944 ----a-w- c:\windows\system32\drivers\safesurf2.exe
2010-08-23 04:00:53 210944 ----a-w- c:\windows\system32\drivers\safesurf.exe
2010-08-23 03:33:46 0 d-----w- c:\program files\Enigma Software Group
2010-08-23 03:32:42 0 d-----w- c:\windows\4FC9DA9DF608454E8191D7EFFDCC5726.TMP
2010-08-22 05:52:08 19456 ----a-w- c:\windows\system32\drivers\surfguard.exe
2010-08-21 02:48:21 0 d-----w- c:\programdata\Spybot - Search & Destroy
2010-08-21 02:48:21 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-08-20 23:07:58 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-08-20 22:26:29 0 d-----w- c:\programdata\Lavasoft
2010-08-20 22:26:29 0 d-----w- c:\program files\Lavasoft
2010-08-20 06:00:25 0 d---a-w- c:\programdata\TEMP
2010-08-17 20:02:27 0 d-----w- C:\!KillBox
2010-08-15 21:35:26 4286 ----a-w- c:\windows\system32\ico.ico
2010-08-15 21:34:58 158720 ----a-w- c:\windows\system32\drivers\skybound.gecko.dll
2010-08-15 21:34:55 0 d-----w- c:\users\admin\appdata\roaming\Emergency Soft
2010-08-15 21:34:51 0 d-----w- c:\windows\system32\drivers\f
2010-08-15 21:34:50 16896 ----a-w- c:\windows\system32\drivers\up.exe
2010-08-15 21:34:42 0 d-----w- c:\windows\system32\system
2010-08-12 23:54:36 0 d-----w- C:\17dab1a11307f3c0a9c94841f972fa0d
2010-08-12 17:49:18 830976 ----a-w- c:\windows\system32\Help64.exe
2010-08-12 17:16:43 1286016 ----a-w- c:\windows\system32\drivers\tcpip.sys
2010-08-12 17:16:14 82944 ----a-w- c:\windows\system32\iccvid.dll
2010-08-12 17:16:14 197632 ----a-w- c:\windows\system32\ir32_32.dll
2010-08-12 17:16:08 37376 ----a-w- c:\windows\system32\rtutils.dll
2010-08-12 17:14:57 2326016 ----a-w- c:\windows\system32\win32k.sys
2010-07-25 06:37:26 56 ---ha-w- c:\windows\system32\ezsidmv.dat
2010-07-25 06:34:30 0 d-----w- c:\programdata\Skype

==================== Find3M ====================

2010-08-17 00:05:36 423656 ----a-w- c:\windows\system32\deployJava1.dll
2010-07-16 04:38:54 392704 ----a-w- c:\windows\system32\ICH.exe
2010-06-30 06:25:31 978432 ----a-w- c:\windows\system32\wininet.dll
2010-06-19 06:33:29 3955080 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-06-19 06:33:29 3899784 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-06-16 05:48:35 224256 ----a-w- c:\windows\system32\schannel.dll
2010-06-08 06:02:06 1233920 ----a-w- c:\windows\system32\msxml3.dll
2010-05-27 07:24:13 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-05-27 03:49:37 293888 ----a-w- c:\windows\system32\atmfd.dll
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:41:57 174 --sha-w- c:\program files\desktop.ini
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 21:26:35 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2010-01-22 19:19:33 245760 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 18:01:12.12 ===============
 
Last edited by a moderator:
Hi,

IMPORTANT I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

µTorrent


I'd like you to read this thread.

Please go to Control Panel > Programs and Features and uninstall the programs listed above (in red).


After that:

Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully first.

Please continue as follows:

  1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.


A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
 
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