infected with Vundo !

Hi

Did you do that after kaspersky scan?

Because there are viruses in that folder in kaspersky report.
 
below is the scan report for the mail part only. files are still available although I can not see them in the folder !

plz advise.

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
2007-08-07 04:33
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 7/08/2007
Kaspersky Anti-Virus database records: 376369
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Email:
C:\
U:\
V:\
Z:\

Scan Statistics:
Total number of scanned objects: 55
Number of viruses found: 3
Number of infected objects: 10
Number of suspicious objects: 0
Duration of the scan process: 00:03:37

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\mypc\Local Settings\Application Data\Identities\{433FAE3A-C5CA-4AFC-ACFB-9A70A92E4091}\Microsoft\Outlook Express\Deleted Items.dbx/[From cnbcs Bank <support_num_1235720@cnbcs.com>][Date Sun, 27 Mar 2005 03:41:52 +0300]/UNNAMED/html Infected: Trojan-Spy.HTML.Bankfraud.ci skipped
C:\Documents and Settings\mypc\Local Settings\Application Data\Identities\{433FAE3A-C5CA-4AFC-ACFB-9A70A92E4091}\Microsoft\Outlook Express\Deleted Items.dbx/[From cnbcs Bank <support_num_1235720@cnbcs.com>][Date Sun, 27 Mar 2005 03:41:52 +0300]/UNNAMED Infected: Trojan-Spy.HTML.Bankfraud.ci skipped
C:\Documents and Settings\mypc\Local Settings\Application Data\Identities\{433FAE3A-C5CA-4AFC-ACFB-9A70A92E4091}\Microsoft\Outlook Express\Deleted Items.dbx Mail MS Outlook 5: infected - 2 skipped
C:\Documents and Settings\mypc\Local Settings\Application Data\Identities\{ACEE249B-0C16-491C-B19E-348F8295C81C}\Microsoft\Outlook Express\Deleted Items.dbx/[From cnbcs Bank <custservice_ref_97219259084@cnbcs.com>][Date Fri, 01 Apr 2005 03:23:30 +0400]/UNNAMED/html Infected: Trojan-Spy.HTML.Bankfraud.dq skipped
C:\Documents and Settings\mypc\Local Settings\Application Data\Identities\{ACEE249B-0C16-491C-B19E-348F8295C81C}\Microsoft\Outlook Express\Deleted Items.dbx/[From cnbcs Bank <custservice_ref_97219259084@cnbcs.com>][Date Fri, 01 Apr 2005 03:23:30 +0400]/UNNAMED Infected: Trojan-Spy.HTML.Bankfraud.dq skipped
C:\Documents and Settings\mypc\Local Settings\Application Data\Identities\{ACEE249B-0C16-491C-B19E-348F8295C81C}\Microsoft\Outlook Express\Deleted Items.dbx/[From Yahoo! Groups <notify@yahoogroups.com>][Date 3 Apr 2005 10:46:40 -0000]/UNNAMED/UNNAMED/[From help@ameinfo.net][Date Sun, 3 Apr 2005 14:46:25 +0400]/Part-2.zip/Part-2.txt .exe Infected: Email-Worm.Win32.NetSky.aa skipped
C:\Documents and Settings\mypc\Local Settings\Application Data\Identities\{ACEE249B-0C16-491C-B19E-348F8295C81C}\Microsoft\Outlook Express\Deleted Items.dbx/[From Yahoo! Groups <notify@yahoogroups.com>][Date 3 Apr 2005 10:46:40 -0000]/UNNAMED/UNNAMED/[From help@ameinfo.net][Date Sun, 3 Apr 2005 14:46:25 +0400]/Part-2.zip Infected: Email-Worm.Win32.NetSky.aa skipped
C:\Documents and Settings\mypc\Local Settings\Application Data\Identities\{ACEE249B-0C16-491C-B19E-348F8295C81C}\Microsoft\Outlook Express\Deleted Items.dbx/[From Yahoo! Groups <notify@yahoogroups.com>][Date 3 Apr 2005 10:46:40 -0000]/UNNAMED/UNNAMED Infected: Email-Worm.Win32.NetSky.aa skipped
C:\Documents and Settings\mypc\Local Settings\Application Data\Identities\{ACEE249B-0C16-491C-B19E-348F8295C81C}\Microsoft\Outlook Express\Deleted Items.dbx/[From Yahoo! Groups <notify@yahoogroups.com>][Date 3 Apr 2005 10:46:40 -0000]/UNNAMED Infected: Email-Worm.Win32.NetSky.aa skipped
C:\Documents and Settings\mypc\Local Settings\Application Data\Identities\{ACEE249B-0C16-491C-B19E-348F8295C81C}\Microsoft\Outlook Express\Deleted Items.dbx Mail MS Outlook 5: infected - 6 skipped

Scan process completed.
 
Hi

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

First take a backup of this to some another folder, then delete it:

C:\Documents and Settings\mypc\Local Settings\Application Data\Identities\{433FAE3A-C5CA-4AFC-ACFB-9A70A92E4091}\Microsoft\Outlook Express\Deleted Items.dbx

Empty Recycle Bin

If Outlook works ok, you can delete backup, too.
 
Hi

You can now re-hide hidden & system files.

Well do you have any problems left?
 
does that mean my pc is clean now ? I'm running Kaspersky online scanner right now, are you intersted in seeing the log ? do you need me to put the log for Hijackthis once again ?
 
Hi

"does that mean my pc is clean now ?"

Unless you have some symptoms left :)

"I'm running Kaspersky online scanner right now, are you intersted in seeing the log ? "

Well unless kaspersky doesn't find anything but these then no need:

C:\I386\WMIPDSKQ.DL_/wmipdskq.dll Infected: not-a-virus:AdWare.Win32.Hmt skipped
C:\I386\WMIPDSKQ.DL_ CAB: infected - 1 skipped
C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP15\change.log Object is locked skipped
C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP4\A0001055.exe Infected: Trojan-Clicker.Win32.Small.mv skipped
C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP4\A0001056.dll Infected: not-a-virus:AdWare.Win32.SearchIt.o skipped
C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP4\A0001057.dll Infected: not-a-virus:AdWare.Win32.Mostofate.j skipped
C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP5\A0001082.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\WINDOWS\$NtServicePackUninstall$\wmipdskq.dll Infected: not-a-virus:AdWare.Win32.Hmt skipped

These are in system restore

I give you later instructions how to empty it.:

C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP15\change.log Object is locked skipped
C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP4\A0001055.exe Infected: Trojan-Clicker.Win32.Small.mv skipped
C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP4\A0001056.dll Infected: not-a-virus:AdWare.Win32.SearchIt.o skipped
C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP4\A0001057.dll Infected: not-a-virus:AdWare.Win32.Mostofate.j skipped
C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP5\A0001082.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped

And these are false positives (windows own files):

C:\I386\WMIPDSKQ.DL_/wmipdskq.dll Infected: not-a-virus:AdWare.Win32.Hmt skipped
C:\I386\WMIPDSKQ.DL_ CAB: infected - 1 skipped
C:\WINDOWS\$NtServicePackUninstall$\wmipdskq.dll Infected: not-a-virus:AdWare.Win32.Hmt skipped

"do you need me to put the log for Hijackthis once again ?"

No need unless something more than those above found by kaspersky.
 
ok, when the PC was infected with Vundo my Officescan antivirus stopped working (disconnected) ! when I go to contorol panel >Administrative Tools> Services > and try to start it from there it give me this msg "The OfficeScanNT RealTime Scan Service on Local Computre started and the stopped. Somce services stop automatically if they have no work to do, for example the Performa=nce Logs and Alerts service"

how can I put it on again ?
 
Hi

I recommend to uninstall & re-install Officescan antivirus; that should work.
 
updated scan log

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
2007-08-07 07:39
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 7/08/2007
Kaspersky Anti-Virus database records: 376412
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
U:\
V:\
Z:\

Scan Statistics:
Total number of scanned objects: 89848
Number of viruses found: 5
Number of infected objects: 7
Number of suspicious objects: 0
Duration of the scan process: 02:28:04

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\MPLog-02092007-230836.log Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\mypc\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SUPERANTISPYWARE.LOG Object is locked skipped
C:\Documents and Settings\mypc\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\mypc\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\mypc\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\mypc\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\mypc\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\mypc\Local Settings\History\History.IE5\MSHist012007080720070808\index.dat Object is locked skipped
C:\Documents and Settings\mypc\Local Settings\Temp\Perflib_Perfdata_b00.dat Object is locked skipped
C:\Documents and Settings\mypc\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\mypc\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\mypc\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\I386\WMIPDSKQ.DL_/wmipdskq.dll Infected: not-a-virus:AdWare.Win32.Hmt skipped
C:\I386\WMIPDSKQ.DL_ CAB: infected - 1 skipped
C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP18\change.log Object is locked skipped
C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP4\A0001055.exe Infected: Trojan-Clicker.Win32.Small.mv skipped
C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP4\A0001056.dll Infected: not-a-virus:AdWare.Win32.SearchIt.o skipped
C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP4\A0001057.dll Infected: not-a-virus:AdWare.Win32.Mostofate.j skipped
C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP5\A0001082.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\WINDOWS\$NtServicePackUninstall$\wmipdskq.dll Infected: not-a-virus:AdWare.Win32.Hmt skipped
C:\WINDOWS\$NtUninstallKB824141$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\srrstr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\dhcpcsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\ndis.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\ndisuio.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\netshell.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\wzcdlg.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\wzcsapi.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\wzcsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\msgsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\wkssvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrvut.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatex.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatq.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\colbact.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comadmin.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comrepl.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comsvcs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comuid.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\es.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcprx.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtctm.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcuiu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxclu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxoci.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\ole32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcrt4.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\txflog.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\callcont.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\cmdevtgprov.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\gdi32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323.tsp Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323msp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\ipnathlp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\lsasrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mf3216.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msasn1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msgina.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mst120.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\nmcom.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\rtcdll.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\schannel.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\dao360.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexcl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjet40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetoledb40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjtes40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mspbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrepl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mstext40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msxbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\fldrclnr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\shell32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\shlwapi.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\sxs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\msdxm.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\wmp.dll Object is locked skipped
C:\WINDOWS\bthservsdp.dat Object is locked skipped
C:\WINDOWS\CSC\00000001 Object is locked skipped
C:\WINDOWS\Debug\Netlogon.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{F8C0B4B6-D28C-4906-89A0-E600A559B945}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\TMP00000001082F8775A9D57010 Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.
 
Hi

Log lookd good.

All viruses are in system restore and inactive.

I give you later instructions how to empty it.

Other than that, any problems left?

Does Officescan antivirus work now?
 
no it doesn't
it started to uninstall then asked for Admin password which I don't know about !

do you have a way to force the application to uninstall ?
 
Hi

Well then you will need to ask someone for that password.

"do you have a way to force the application to uninstall ?"

Well not any "clean" way (it will leave remnants which would harm reinstallation).
 
then we are done :)

i'll try to get the password.

thank you so much for your help.

btw, as a side note, do you suggest me to check if there is any open ports or such stuff. one more thing I have Windows difinder but I don't know why it didn't catch the harm stuff !
 
Hi

Then you're clean!

"one more thing I have Windows difinder but I don't know why it didn't catch the harm stuff !"

Windows Defender is not so good anti-spyware, there are other better freeware alternatives, see below.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources


  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.

    This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:

    Instructions for - Spybot S & D and Ad-aware

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
  • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!
 
Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
 
You must log in or register to reply here.
Back
Top