Links Redirecting

[millacus]

Both mozilla and IE redirect us to random sites after clicking a link in a search engine search. We have run norton, adaware(lavasoft), spybot as well as sysclean(TrendMicro) to attempt to resolve the problem. We also have reset both IE and mozilla to default settings. This seemed to resolve the problem we had thought; however, while it doesn't seem to be redirecting everytime like it was, it still redirects approximately 50% of the time.

On a side note, the day we became aware we had a problem, norton ghost warns "Unable to connect to service" and we haven't been able to boot windows in safe mode. I'm not sure if these are connected or just coincidence.

Thanks for taking your time to look at this:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:46:00 AM, on 11/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\twc\medicsp2\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Norton Ghost\Agent\GhostTray.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\twc\medicsp2\bin\sprtcmd.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\QUICKENW\QWDLLS.EXE
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: Shell=
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [medicsp2] C:\Program Files\twc\medicsp2\bin\sprtcmd.exe /P medicsp2
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Global Startup: SpectraView II Gamma Loader.lnk = C:\Program Files\NEC DISPLAY SOLUTIONS\SpectraView II\SpectraView.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/downloads/tgctlcm.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F35B4637-3FD9-4EA5-AFFA-8ACB2B495AB4}: NameServer = 192.168.0.1
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SupportSoft Sprocket Service (medicsp2) (sprtsvc_medicsp2) - SupportSoft, Inc. - C:\Program Files\twc\medicsp2\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 10313 bytes

 

[Blade81]

Hi,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt
• Save both reports to your desktop. Post them back to your topic.

Download GMER here by clicking download exe -button and then saving it your desktop:

• Double-click .exe that you downloaded
• Click rootkit-tab and then scan.
• Don't check
  Show All
  box while scanning in progress!
• When scanning is ready, click Copy.
• This copies log to clipboard
• Post log in your reply.

 

[millacus]

Sorry for the delay. I've been out the last two days and we've spent today evaluating whether we're gonna start the computer with reformat and a clean install of windows. Here are the dds and gmer:


DDS (Ver_09-10-26.01) - NTFSx86
Run by Dwight Kuhn at 12:02:29.36 on Fri 11/13/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2308 [GMT -5:00]

AV: Norton Internet Security *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\twc\medicsp2\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Norton Ghost\Agent\GhostTray.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\QUICKENW\QWDLLS.EXE
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\eudora1\Eudora.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Dwight Kuhn\Local Settings\Temporary Internet Files\Content.IE5\ZVXSS7VP\dds[1].scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\norton internet security\engine\16.7.2.11\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\norton internet security\engine\16.7.2.11\IPSBHO.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\norton internet security\engine\16.7.2.11\coIEPlg.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [AdobeUpdater] "c:\program files\common files\adobe\updater5\AdobeUpdater.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\Iaanotif.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Norton Ghost 10.0] "c:\program files\norton ghost\agent\GhostTray.exe"
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [medicsp2] c:\program files\twc\medicsp2\bin\sprtcmd.exe /P medicsp2
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\docume~1\dwight~1\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\billmi~1.lnk - c:\quickenw\BILLMIND.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quicke~1.lnk - c:\quickenw\QWDLLS.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\spectr~1.lnk - c:\program files\nec display solutions\spectraview ii\SpectraView.exe
IE: Append to existing PDF
IE: Convert link target to Adobe PDF
IE: Convert link target to existing PDF
IE: Convert selected links to Adobe PDF
IE: Convert selected links to existing PDF
IE: Convert selection to Adobe PDF
IE: Convert selection to existing PDF
IE: Convert to Adobe PDF
IE: E&xport to Microsoft Excel
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://activation.rr.com/install/downloads/tgctlcm.cab
DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} - hxxp://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
TCP: {F35B4637-3FD9-4EA5-AFFA-8ACB2B495AB4} = 192.168.0.1
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\norton internet security\engine\16.7.2.11\CoIEPlg.dll
Notify: PCANotify - PCANotify.dll
SEH: Eudora's Shell Extension: {edb0e980-90bd-11d4-8599-0008c7d3b6f8} - c:\eudora1\EuShlExt.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\dwight~1\applic~1\mozilla\firefox\profiles\s9iyi6eq.default\
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\documents and settings\dwight kuhn\application data\mozilla\firefox\profiles\s9iyi6eq.default\extensions\piclens@cooliris.com\components\coolirisstub.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-11-11 64288]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1007020.00b\SymEFA.sys [2009-8-31 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1007020.00b\BHDrvx86.sys [2009-8-31 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1007020.00b\cchpx86.sys [2009-8-31 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20091111.001\IDSXpx86.sys [2009-11-12 329592]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-9-24 1179232]
R2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\norton internet security\engine\16.7.2.11\ccSvcHst.exe [2009-8-31 117640]
R2 sprtsvc_medicsp2;SupportSoft Sprocket Service (medicsp2);c:\program files\twc\medicsp2\bin\sprtsvc.exe [2007-11-27 202280]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-9-23 102448]
S3 Ciseupsuvdf;Ciseupsuvdf; [x]
S3 i1display;i1 Display;c:\windows\system32\drivers\i1display.sys [2009-5-1 44344]
S3 NDSPCIIO;NDSPCIIO;\??\c:\windows\system32\drivers\ndspciio.sys --> c:\windows\system32\drivers\NDSPCIIO.SYS [?]

=============== Created Last 30 ================

2009-11-13 16:48:48 0 d-----w- c:\program files\CCleaner
2009-11-13 14:05:27 0 d-----w- c:\docume~1\dwight~1\applic~1\Malwarebytes
2009-11-13 14:05:21 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-13 14:05:20 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-13 14:05:20 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-11-13 14:05:19 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-12 16:43:43 0 d-----w- c:\program files\Trend Micro
2009-11-12 02:56:34 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-11-12 00:49:06 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-11-12 00:49:01 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-11-12 00:47:10 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-11-11 21:18:21 0 d-sh--w- c:\documents and settings\dwight kuhn\IECompatCache
2009-11-11 21:02:37 10752 ----a-w- c:\windows\DCEBoot.exe
2009-11-11 20:56:27 217088 ----a-w- c:\documents and settings\dwight kuhn\sysclean.exe
2009-11-11 20:12:02 0 d-----w- c:\program files\Spybot - Search & Destroy
2009-11-11 20:12:02 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy

==================== Find3M ====================

2009-11-01 12:41:58 98704 ----a-w- c:\docume~1\dwight~1\applic~1\GDIPFONTCACHEV1.DAT
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 08:08:21 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-01-21 22:28:42 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009012120090122\index.dat

============= FINISH: 12:03:42.53 ===============

 

[millacus]

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-10-26.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 1/5/2007 6:34:00 PM
System Uptime: 11/13/2009 11:38:21 AM (1 hours ago)

Motherboard: Dell Inc. | | 0WG855
Processor: Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz | Microprocessor | 2128/1066mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 171 GiB total, 44.659 GiB free.
D: is FIXED (NTFS) - 58 GiB total, 30.072 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 11/11/2009 7:31:12 PM - System Checkpoint

==== Installed Programs ======================

Ad-Aware
Adobe Acrobat 8 Standard - English, Français, Deutsch
Adobe Acrobat 8.1.0 Standard
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop 6.0
Adobe Photoshop CS
Adobe Photoshop CS3
Adobe Photoshop v4.0
Adobe Reader 8
Adobe Setup
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Apple Application Support
Apple Software Update
CCleaner
Compatibility Pack for the 2007 Office system
DAO 3.5
Dell Resource CD
ERUNT 1.1j
Eudora
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Imagenomic Noiseware 4.2 Professional Plug-in (build 4205)
Intel(R) Matrix Storage Manager
Intel(R) PRO Network Connections Drivers
Intel® Viiv™ Software
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 7
LexarMedia ImageRescue Software
LiveReg (Symantec Corporation)
LiveUpdate (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional
Microsoft Publisher 2002
Microsoft Robocopy GUI
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.0.15)
NEC DISPLAY SOLUTIONS SpectraView II
NEC DISPLAY SOLUTIONS: Monitor Installer
Noiseware Community Edition
Norton Ghost 10.0
Norton Internet Security
NVIDIA Drivers
PDF Settings
Photo Mechanic 4.5
Quicken Deluxe 99
QuickTime
Road Runner Install
Road Runner Medic 6.1
Roxio DLA
Roxio MyDVD LE
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
SigmaTel Audio
SmartFTP Client
SmartFTP Client 2.5 Setup Files (remove only)
Sonic Update Manager
Spybot - Search & Destroy
Symantec pcAnywhere
Symantec Technical Support Web Controls
System Requirements Lab
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows XP Service Pack 3
WordPerfect Office 11

==== End Of File ===========================

 

[millacus]

GMER 1.0.15.15220 - http://www.gmer.net
Rootkit scan 2009-11-12 11:27:16
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\DWIGHT~1\LOCALS~1\Temp\pxtdipow.sys


---- System - GMER 1.0.15 ----

SSDT 8A277468 ZwAlertResumeThread
SSDT 89FB20C8 ZwAlertThread
SSDT 8A0A3060 ZwAllocateVirtualMemory
SSDT 89FDB0D0 ZwAssignProcessToJobObject
SSDT 8A22CC08 ZwConnectPort
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwCreateKey [0xA9969130]
SSDT 89F900F8 ZwCreateMutant
SSDT 89F9B090 ZwCreateSymbolicLinkObject
SSDT 8A0CA008 ZwCreateThread
SSDT 89FDB190 ZwDebugActiveProcess
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteKey [0xA99693B0]
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteValueKey [0xA9969910]
SSDT 8A0A3138 ZwDuplicateObject
SSDT 89FA20F0 ZwFreeVirtualMemory
SSDT 89F90008 ZwImpersonateAnonymousToken
SSDT 8A01E108 ZwImpersonateThread
SSDT 8A1A6118 ZwLoadDriver
SSDT 89FBB170 ZwMapViewOfSection
SSDT 8A027008 ZwOpenEvent
SSDT 89F6F3E8 ZwOpenProcess
SSDT 8A00D218 ZwOpenProcessToken
SSDT 8A027048 ZwOpenSection
SSDT 8A0A3008 ZwOpenThread
SSDT 89F9B180 ZwProtectVirtualMemory
SSDT 8A0E0158 ZwResumeThread
SSDT 89F73058 ZwSetContextThread
SSDT 89FFF180 ZwSetInformationProcess
SSDT 89F790E8 ZwSetSystemInformation
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwSetValueKey [0xA9969B60]
SSDT 8A027108 ZwSuspendProcess
SSDT 89F92070 ZwSuspendThread
SSDT 8A019218 ZwTerminateProcess
SSDT 89FBB138 ZwTerminateThread
SSDT 8A02C218 ZwUnmapViewOfSection
SSDT 89FA2180 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwCallbackReturn + 2DAC 80504648 8 Bytes CALL 98DA3D40
.text ntkrnlpa.exe!ZwCallbackReturn + 2F84 80504820 4 Bytes CALL 98DA3FB5
? SYMEFA.SYS The system cannot find the file specified. !

---- Devices - GMER 1.0.15 ----

Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume1 SymSnap.sys (StorageCraft Volume Snap-Shot/StorageCraft)
AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume2 SymSnap.sys (StorageCraft Volume Snap-Shot/StorageCraft)
AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume3 SymSnap.sys (StorageCraft Volume Snap-Shot/StorageCraft)
AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume4 SymSnap.sys (StorageCraft Volume Snap-Shot/StorageCraft)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)

AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device \FileSystem\Cdfs \Cdfs DLAIFS_M.SYS (Drive Letter Access Component/Sonic Solutions)
Device \Driver\00001098 -> \Driver\iastor \Device\Harddisk0\DR0 8ADE250C

---- EOF - GMER 1.0.15 ----

 

[Blade81]

Hi,

Ok. If you're going to reformat please let me know. Otherwise, follow the steps below.

Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
   Remember to re-enable them afterwards.
   
   
2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

 

[millacus]

ComboFix 09-11-18.06 - Dwight Kuhn 11/18/2009 17:55.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2626 [GMT -5:00]
Running from: c:\documents and settings\Dwight Kuhn\Desktop\ComboFix.exe
AV: Norton Internet Security *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

Infected copy of c:\windows\system32\DRIVERS\iaStor.sys was found and disinfected
Restored copy from - Kitty ate it
.
((((((((((((((((((((((((( Files Created from 2009-10-18 to 2009-11-18 )))))))))))))))))))))))))))))))
.

2009-11-18 22:54 . 2009-08-22 07:28 165240 ----a-r- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
2009-11-18 17:40 . 2009-08-25 08:00 84912 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091118.003\NAVENG.SYS
2009-11-18 17:40 . 2009-08-25 08:00 177520 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091118.003\NAVENG32.DLL
2009-11-18 17:40 . 2009-08-25 08:00 1647984 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091118.003\NAVEX32A.DLL
2009-11-18 17:40 . 2009-08-25 08:00 1323568 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091118.003\NAVEX15.SYS
2009-11-18 17:40 . 2009-09-22 08:00 259440 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091118.003\ECMSVR32.DLL
2009-11-18 17:40 . 2009-09-15 08:00 2747952 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091118.003\CCERASER.DLL
2009-11-18 17:40 . 2009-08-26 08:00 371248 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091118.003\EECTRL.SYS
2009-11-18 17:40 . 2009-08-26 08:00 102448 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091118.003\ERASER.SYS
2009-11-13 21:21 . 2009-10-20 18:33 545280 ----a-w- c:\documents and settings\Dwight Kuhn\Application Data\Mozilla\Firefox\Profiles\s9iyi6eq.default\extensions\piclens@cooliris.com\libs\PicLensHelper.exe
2009-11-13 21:21 . 2009-10-20 18:33 4716544 ----a-w- c:\documents and settings\Dwight Kuhn\Application Data\Mozilla\Firefox\Profiles\s9iyi6eq.default\extensions\piclens@cooliris.com\components\cooliris.dll
2009-11-13 21:21 . 2009-10-20 18:33 344064 ----a-w- c:\documents and settings\Dwight Kuhn\Application Data\Mozilla\Firefox\Profiles\s9iyi6eq.default\extensions\piclens@cooliris.com\libs\LaunchCooliris.exe
2009-11-13 21:21 . 2009-10-20 18:33 153600 ----a-w- c:\documents and settings\Dwight Kuhn\Application Data\Mozilla\Firefox\Profiles\s9iyi6eq.default\extensions\piclens@cooliris.com\plugins\npcoolirisplugin.dll
2009-11-13 21:21 . 2009-10-20 18:33 103424 ----a-w- c:\documents and settings\Dwight Kuhn\Application Data\Mozilla\Firefox\Profiles\s9iyi6eq.default\extensions\piclens@cooliris.com\libs\pixomatic.dll
2009-11-13 17:16 . 2009-11-13 17:16 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-11-13 17:16 . 2009-11-13 17:16 152576 ----a-w- c:\documents and settings\Dwight Kuhn\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2009-11-13 16:48 . 2009-11-13 16:48 -------- d-----w- c:\program files\CCleaner
2009-11-13 14:05 . 2009-11-13 14:05 -------- d-----w- c:\documents and settings\Dwight Kuhn\Application Data\Malwarebytes
2009-11-13 14:05 . 2009-09-10 19:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-13 14:05 . 2009-11-13 14:05 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-11-13 14:05 . 2009-09-10 19:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-13 14:05 . 2009-11-13 14:05 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-12 21:03 . 2009-10-28 22:37 343088 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091111.001\IDSvix86.sys
2009-11-12 21:03 . 2009-10-28 22:37 329592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091111.001\IDSXpx86.sys
2009-11-12 21:03 . 2009-10-28 22:37 811896 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091111.001\Scxpx86.dll
2009-11-12 21:03 . 2009-10-28 22:37 488312 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091111.001\IDSxpx86.dll
2009-11-12 21:03 . 2009-10-28 22:37 466992 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091111.001\IDSviA64.sys
2009-11-12 16:43 . 2009-11-12 16:43 -------- d-----w- c:\program files\Trend Micro
2009-11-12 16:39 . 2009-11-12 16:39 -------- d-----w- c:\program files\ERUNT
2009-11-12 02:56 . 2009-11-12 00:48 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-11-12 00:49 . 2009-11-12 00:49 -------- dc----w- c:\windows\system32\DRVSTORE
2009-11-12 00:49 . 2009-09-23 12:55 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-11-12 00:49 . 2009-11-12 00:48 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-11-12 00:47 . 2009-11-12 00:47 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-11-12 00:47 . 2009-10-03 08:15 2924848 -c--a-w- c:\documents and settings\All Users\Application Data\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}\Ad-AwareInstallation.exe
2009-11-11 21:46 . 2009-10-28 22:37 329592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091107.001\IDSXpx86.sys
2009-11-11 21:46 . 2009-10-28 22:37 811896 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091107.001\Scxpx86.dll
2009-11-11 21:46 . 2009-10-28 22:37 488312 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091107.001\IDSxpx86.dll
2009-11-11 21:46 . 2009-10-28 22:37 343088 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091107.001\IDSvix86.sys
2009-11-11 21:46 . 2009-10-28 22:37 466992 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091107.001\IDSviA64.sys
2009-11-11 21:18 . 2009-11-11 21:18 -------- d-sh--w- c:\documents and settings\Dwight Kuhn\IECompatCache
2009-11-11 21:02 . 2009-11-12 12:49 10752 ----a-w- c:\windows\DCEBoot.exe
2009-11-11 20:56 . 2009-11-11 20:56 217088 ----a-w- c:\documents and settings\Dwight Kuhn\sysclean.exe
2009-11-11 20:12 . 2009-11-13 18:49 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-11-11 20:12 . 2009-11-12 20:00 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-11-09 20:38 . 2009-11-09 20:38 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache
2009-11-09 20:29 . 2009-11-09 20:29 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2009-11-05 22:52 . 2009-11-05 22:53 -------- d-----w- c:\program files\QuickTime
2009-11-05 22:52 . 2009-11-05 22:52 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple Computer
2009-11-05 22:52 . 2009-11-05 22:52 -------- d-----w- c:\program files\Common Files\Apple
2009-11-05 22:52 . 2009-11-05 22:52 -------- d-----w- c:\documents and settings\Dwight Kuhn\Local Settings\Application Data\Apple
2009-11-05 22:52 . 2009-11-05 22:52 -------- d-----w- c:\program files\Apple Software Update
2009-11-05 22:52 . 2009-11-05 22:52 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple
2009-11-05 22:51 . 2009-11-05 22:51 -------- d-----w- c:\documents and settings\Dwight Kuhn\Local Settings\Application Data\Apple Computer
2009-10-28 22:37 . 2009-10-28 22:37 343088 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSvix86.sys
2009-10-28 22:37 . 2009-10-28 22:37 329592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSXpx86.sys
2009-10-28 22:37 . 2009-10-28 22:37 811896 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\Scxpx86.dll
2009-10-28 22:37 . 2009-10-28 22:37 488312 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSxpx86.dll
2009-10-28 22:37 . 2009-10-28 22:37 466992 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSviA64.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-13 17:21 . 2007-01-06 00:17 -------- d-----w- c:\program files\Java
2009-11-12 00:46 . 2007-10-24 22:18 -------- d-----w- c:\program files\Lavasoft
2009-11-02 19:50 . 2008-02-03 15:13 -------- d-----w- c:\documents and settings\All Users\Application Data\FLEXnet
2009-10-30 12:27 . 2007-01-06 00:23 98704 ----a-w- c:\documents and settings\Dwight Kuhn\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-09-30 18:58 . 2007-08-25 05:07 9576 ----a-w- c:\documents and settings\All Users\Application Data\Symantec\LiveUpdate\LuRegManifests\Static\CCMSLLUM.DLL
2009-09-11 14:18 . 2004-08-04 10:00 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03 . 2004-08-04 10:00 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 08:08 . 2006-03-04 03:33 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-26 08:00 . 2004-08-04 10:00 247326 ----a-w- c:\windows\system32\strmdll.dll
.

------- Sigcheck -------

[7] 2008-04-14 . 6D4FEB43EE538FC5428CC7F0565AA656 . 56320 . . [5.1.2600.5512] . . c:\windows\ServicePackFiles\i386\eventlog.dll
[7] 2004-08-04 . 82B24CB70E5944E6E34662205A2A5B78 . 55808 . . [5.1.2600.2180] . . c:\windows\$NtServicePackUninstall$\eventlog.dll

c:\windows\system32\eventlog.dll ... is missing !!
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AdobeUpdater"="c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe" [2009-08-15 2356088]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-10-04 8491008]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-07-06 151552]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"Norton Ghost 10.0"="c:\program files\Norton Ghost\Agent\GhostTray.exe" [2005-09-10 1537648]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-11-07 122940]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"medicsp2"="c:\program files\twc\medicsp2\bin\sprtcmd.exe" [2007-03-07 198184]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-10-04 81920]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe" [2007-11-29 583048]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2007-05-11 624248]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-11-13 149280]
"SigmatelSysTrayApp"="stsystra.exe" - c:\windows\stsystra.exe [2006-03-20 282624]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2007-10-04 1626112]

c:\documents and settings\Dwight Kuhn\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Billminder.lnk - c:\quickenw\BILLMIND.EXE [2007-1-7 30208]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
Quicken Startup.lnk - c:\quickenw\QWDLLS.EXE [2007-1-7 27136]
SpectraView II Gamma Loader.lnk - c:\program files\NEC DISPLAY SOLUTIONS\SpectraView II\SpectraView.exe [2009-2-12 2811272]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{EDB0E980-90BD-11D4-8599-0008C7D3B6F8}"= "c:\eudora1\EuShlExt.dll" [2006-08-17 86016]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PCANotify]
2006-02-14 17:00 8704 ----a-w- c:\windows\system32\PCANotify.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WinZip Quick Pick.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\WinZip Quick Pick.lnk
backup=c:\windows\pss\WinZip Quick Pick.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\SmartFTP Client\\SmartFTP.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Symantec\\pcAnywhere\\awhost32.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [11/11/2009 7:49 PM 64288]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1007020.00B\SymEFA.sys [8/31/2009 6:22 PM 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\NIS\1007020.00B\BHDrvx86.sys [8/31/2009 6:22 PM 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1007020.00B\cchpx86.sys [8/31/2009 6:22 PM 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091111.001\IDSXpx86.sys [11/12/2009 4:03 PM 329592]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [9/24/2009 6:17 AM 1179232]
R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe [8/31/2009 6:22 PM 117640]
R2 sprtsvc_medicsp2;SupportSoft Sprocket Service (medicsp2);c:\program files\twc\medicsp2\bin\sprtsvc.exe [11/27/2007 9:56 AM 202280]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [9/23/2009 2:27 AM 102448]
S3 Ciseupsuvdf;Ciseupsuvdf; [x]
S3 i1display;i1 Display;c:\windows\system32\drivers\i1display.sys [5/1/2009 3:55 PM 44344]
S3 NDSPCIIO;NDSPCIIO;\??\c:\windows\system32\DRIVERS\NDSPCIIO.SYS --> c:\windows\system32\DRIVERS\NDSPCIIO.SYS [?]

--- Other Services/Drivers In Memory ---

*Deregistered* - mbr
*Deregistered* - PROCEXP113
.
Contents of the 'Scheduled Tasks' folder

2009-11-12 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 00:48]

2009-11-05 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2009-04-29 02:18]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
TCP: {F35B4637-3FD9-4EA5-AFFA-8ACB2B495AB4} = 192.168.0.1
FF - ProfilePath - c:\documents and settings\Dwight Kuhn\Application Data\Mozilla\Firefox\Profiles\s9iyi6eq.default\
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - component: c:\documents and settings\Dwight Kuhn\Application Data\Mozilla\Firefox\Profiles\s9iyi6eq.default\extensions\piclens@cooliris.com\components\cooliris.dll
FF - plugin: c:\documents and settings\Dwight Kuhn\Application Data\Mozilla\Firefox\Profiles\s9iyi6eq.default\extensions\piclens@cooliris.com\plugins\npcoolirisplugin.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
.
- - - - ORPHANS REMOVED - - - -

Toolbar-Locked - (no file)



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-18 18:03
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files\Norton Internet Security\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Norton Internet Security\Engine\16.7.2.11\diMaster.dll\" /prefetch:1"
.
Completion time: 2009-11-18 18:05
ComboFix-quarantined-files.txt 2009-11-18 23:05

Pre-Run: 47,654,846,464 bytes free
Post-Run: 47,655,419,904 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - BA9481DBD601F3E3A1593869AAB77111

 

[millacus]

Will absolutely let you know if we do a reformat, it's the least we can do considering all the help you're giving us. Thanks.

 

[millacus]

We tried numerous different searches using both IE and firefox with no redirection issues. Safe mode also boots up successfully now. One of our lesser concerns, norton ghost still shows as "unable to connect to service." Assuming we're clear of any more viruses, would you just suggest a reinstall of norton to attempt to absolve problem? Will post again if any other issues relating to this problem arise. Thanks so much for your help.

 

[millacus]

Also, we have nearly a dozen external harddrives, which consists of mostly photographs. We've done both norton and malwarebytes scans on all of them with 0 results. Is there anything further we should be doing to ensure we don't reinfect ourselves? Thanks again.

 

[Blade81]

Hi again,

If scans against those external drives come back clean and there're no symptoms while they are attached I wouldn't worry.

Do you use Acrobat for other tasks than converting documents to pdf files?

Open notepad and copy/paste the text in the quotebox below into it:

Driver::
Ciseupsuvdf
FCopy::
c:\windows\ServicePackFiles\i386\eventlog.dll|c:\windows\system32\eventlog.dll
c:\windows\ServicePackFiles\i386\eventlog.dll|c:\windows\system32\dllcache\eventlog.dll
Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000000
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000000
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000000

Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.

Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.


Uninstall old Adobe Reader versions and get the latest one (9.2) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.


Uninstall vulnerable Flash versions by following instructions here. Fresh version can be obtained here.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 17.
• Click the
  Download
  button to the right.
• Select Windows on platform combobox and check the box that says:
  Accept License Agreement. Click continue.
  
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u17-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.

Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here.


Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log.

 

[millacus]

That's odd that java is out of date, I thought I had gotten the lastest versions last week, must've been an old link. Anyways, here is the new log and I will begin working on the other steps you posted. Thanks>


ComboFix 09-11-18.06 - Dwight Kuhn 11/19/2009 9:34.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2381 [GMT -5:00]
Running from: c:\documents and settings\Dwight Kuhn\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Dwight Kuhn\Desktop\CFScript.txt
AV: Norton Internet Security *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
--------------- FCopy ---------------

c:\windows\ServicePackFiles\i386\eventlog.dll --> c:\windows\system32\eventlog.dll
c:\windows\ServicePackFiles\i386\eventlog.dll --> c:\windows\system32\dllcache\eventlog.dll
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_CISEUPSUVDF
-------\Service_Ciseupsuvdf


((((((((((((((((((((((((( Files Created from 2009-10-19 to 2009-11-19 )))))))))))))))))))))))))))))))
.

2009-11-19 14:42 . 2009-08-22 07:28 165240 ----a-r- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
2009-11-19 14:34 . 2008-04-14 00:11 56320 -c--a-w- c:\windows\system32\dllcache\eventlog.dll
2009-11-19 14:34 . 2008-04-14 00:11 56320 ----a-w- c:\windows\system32\eventlog.dll
2009-11-19 08:27 . 2009-09-22 08:00 259440 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091118.041\ECMSVR32.DLL
2009-11-19 08:27 . 2009-09-15 08:00 2747952 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091118.041\CCERASER.DLL
2009-11-19 08:27 . 2009-08-26 08:00 371248 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091118.041\EECTRL.SYS
2009-11-19 08:27 . 2009-08-26 08:00 102448 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091118.041\ERASER.SYS
2009-11-19 08:27 . 2009-08-25 08:00 84912 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091118.041\NAVENG.SYS
2009-11-19 08:27 . 2009-08-25 08:00 177520 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091118.041\NAVENG32.DLL
2009-11-19 08:27 . 2009-08-25 08:00 1647984 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091118.041\NAVEX32A.DLL
2009-11-19 08:27 . 2009-08-25 08:00 1323568 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091118.041\NAVEX15.SYS
2009-11-13 21:21 . 2009-10-20 18:33 545280 ----a-w- c:\documents and settings\Dwight Kuhn\Application Data\Mozilla\Firefox\Profiles\s9iyi6eq.default\extensions\piclens@cooliris.com\libs\PicLensHelper.exe
2009-11-13 21:21 . 2009-10-20 18:33 4716544 ----a-w- c:\documents and settings\Dwight Kuhn\Application Data\Mozilla\Firefox\Profiles\s9iyi6eq.default\extensions\piclens@cooliris.com\components\cooliris.dll
2009-11-13 21:21 . 2009-10-20 18:33 344064 ----a-w- c:\documents and settings\Dwight Kuhn\Application Data\Mozilla\Firefox\Profiles\s9iyi6eq.default\extensions\piclens@cooliris.com\libs\LaunchCooliris.exe
2009-11-13 21:21 . 2009-10-20 18:33 153600 ----a-w- c:\documents and settings\Dwight Kuhn\Application Data\Mozilla\Firefox\Profiles\s9iyi6eq.default\extensions\piclens@cooliris.com\plugins\npcoolirisplugin.dll
2009-11-13 21:21 . 2009-10-20 18:33 103424 ----a-w- c:\documents and settings\Dwight Kuhn\Application Data\Mozilla\Firefox\Profiles\s9iyi6eq.default\extensions\piclens@cooliris.com\libs\pixomatic.dll
2009-11-13 17:16 . 2009-11-13 17:16 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-11-13 17:16 . 2009-11-13 17:16 152576 ----a-w- c:\documents and settings\Dwight Kuhn\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2009-11-13 16:48 . 2009-11-13 16:48 -------- d-----w- c:\program files\CCleaner
2009-11-13 14:05 . 2009-11-13 14:05 -------- d-----w- c:\documents and settings\Dwight Kuhn\Application Data\Malwarebytes
2009-11-13 14:05 . 2009-09-10 19:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-13 14:05 . 2009-11-13 14:05 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-11-13 14:05 . 2009-09-10 19:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-13 14:05 . 2009-11-13 14:05 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-12 21:03 . 2009-10-28 22:37 343088 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091111.001\IDSvix86.sys
2009-11-12 21:03 . 2009-10-28 22:37 329592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091111.001\IDSXpx86.sys
2009-11-12 21:03 . 2009-10-28 22:37 811896 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091111.001\Scxpx86.dll
2009-11-12 21:03 . 2009-10-28 22:37 488312 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091111.001\IDSxpx86.dll
2009-11-12 21:03 . 2009-10-28 22:37 466992 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091111.001\IDSviA64.sys
2009-11-12 16:43 . 2009-11-12 16:43 -------- d-----w- c:\program files\Trend Micro
2009-11-12 16:39 . 2009-11-12 16:39 -------- d-----w- c:\program files\ERUNT
2009-11-12 02:56 . 2009-11-12 00:48 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-11-12 00:49 . 2009-11-12 00:49 -------- dc----w- c:\windows\system32\DRVSTORE
2009-11-12 00:49 . 2009-09-23 12:55 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-11-12 00:49 . 2009-11-12 00:48 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-11-12 00:47 . 2009-11-12 00:47 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-11-12 00:47 . 2009-10-03 08:15 2924848 -c--a-w- c:\documents and settings\All Users\Application Data\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}\Ad-AwareInstallation.exe
2009-11-11 21:46 . 2009-10-28 22:37 329592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091107.001\IDSXpx86.sys
2009-11-11 21:46 . 2009-10-28 22:37 811896 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091107.001\Scxpx86.dll
2009-11-11 21:46 . 2009-10-28 22:37 488312 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091107.001\IDSxpx86.dll
2009-11-11 21:46 . 2009-10-28 22:37 343088 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091107.001\IDSvix86.sys
2009-11-11 21:46 . 2009-10-28 22:37 466992 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091107.001\IDSviA64.sys
2009-11-11 21:18 . 2009-11-11 21:18 -------- d-sh--w- c:\documents and settings\Dwight Kuhn\IECompatCache
2009-11-11 21:02 . 2009-11-12 12:49 10752 ----a-w- c:\windows\DCEBoot.exe
2009-11-11 20:56 . 2009-11-11 20:56 217088 ----a-w- c:\documents and settings\Dwight Kuhn\sysclean.exe
2009-11-11 20:12 . 2009-11-13 18:49 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-11-11 20:12 . 2009-11-12 20:00 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-11-09 20:38 . 2009-11-09 20:38 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache
2009-11-09 20:29 . 2009-11-09 20:29 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2009-11-05 22:52 . 2009-11-05 22:53 -------- d-----w- c:\program files\QuickTime
2009-11-05 22:52 . 2009-11-05 22:52 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple Computer
2009-11-05 22:52 . 2009-11-05 22:52 -------- d-----w- c:\program files\Common Files\Apple
2009-11-05 22:52 . 2009-11-05 22:52 -------- d-----w- c:\documents and settings\Dwight Kuhn\Local Settings\Application Data\Apple
2009-11-05 22:52 . 2009-11-05 22:52 -------- d-----w- c:\program files\Apple Software Update
2009-11-05 22:52 . 2009-11-05 22:52 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple
2009-11-05 22:51 . 2009-11-05 22:51 -------- d-----w- c:\documents and settings\Dwight Kuhn\Local Settings\Application Data\Apple Computer
2009-10-28 22:37 . 2009-10-28 22:37 343088 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSvix86.sys
2009-10-28 22:37 . 2009-10-28 22:37 329592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSXpx86.sys
2009-10-28 22:37 . 2009-10-28 22:37 811896 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\Scxpx86.dll
2009-10-28 22:37 . 2009-10-28 22:37 488312 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSxpx86.dll
2009-10-28 22:37 . 2009-10-28 22:37 466992 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSviA64.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-13 17:21 . 2007-01-06 00:17 -------- d-----w- c:\program files\Java
2009-11-12 00:46 . 2007-10-24 22:18 -------- d-----w- c:\program files\Lavasoft
2009-11-02 19:50 . 2008-02-03 15:13 -------- d-----w- c:\documents and settings\All Users\Application Data\FLEXnet
2009-10-30 12:27 . 2007-01-06 00:23 98704 ----a-w- c:\documents and settings\Dwight Kuhn\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-09-30 18:58 . 2007-08-25 05:07 9576 ----a-w- c:\documents and settings\All Users\Application Data\Symantec\LiveUpdate\LuRegManifests\Static\CCMSLLUM.DLL
2009-09-11 14:18 . 2004-08-04 10:00 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03 . 2004-08-04 10:00 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 08:08 . 2006-03-04 03:33 916480 ------w- c:\windows\system32\wininet.dll
2009-08-26 08:00 . 2004-08-04 10:00 247326 ----a-w- c:\windows\system32\strmdll.dll
.

((((((((((((((((((((((((((((( SnapShot@2009-11-18_23.03.49 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-11-19 14:43 . 2009-11-19 14:43 16384 c:\windows\Temp\Perflib_Perfdata_9a8.dat
+ 2009-11-19 14:42 . 2009-11-19 14:42 16384 c:\windows\Temp\Perflib_Perfdata_988.dat
+ 2009-11-19 14:42 . 2009-11-19 14:42 16384 c:\windows\Temp\Perflib_Perfdata_328.dat
+ 2009-11-19 14:43 . 2009-11-19 14:43 184320 c:\windows\ERDNT\AutoBackup\11-19-2009\Users\00000002\UsrClass.dat
+ 2009-11-19 14:43 . 2005-10-20 17:02 163328 c:\windows\ERDNT\AutoBackup\11-19-2009\ERDNT.EXE
+ 2009-11-18 23:29 . 2009-11-18 23:29 184320 c:\windows\ERDNT\AutoBackup\11-18-2009\Users\00000002\UsrClass.dat
+ 2009-11-18 23:29 . 2005-10-20 17:02 163328 c:\windows\ERDNT\AutoBackup\11-18-2009\ERDNT.EXE
+ 2009-11-19 14:43 . 2009-11-19 14:43 11526144 c:\windows\ERDNT\AutoBackup\11-19-2009\Users\00000001\NTUSER.DAT
+ 2009-11-18 23:29 . 2009-11-18 23:29 11526144 c:\windows\ERDNT\AutoBackup\11-18-2009\Users\00000001\NTUSER.DAT
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AdobeUpdater"="c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe" [2009-08-15 2356088]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-10-04 8491008]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-07-06 151552]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"Norton Ghost 10.0"="c:\program files\Norton Ghost\Agent\GhostTray.exe" [2005-09-10 1537648]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-11-07 122940]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"medicsp2"="c:\program files\twc\medicsp2\bin\sprtcmd.exe" [2007-03-07 198184]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-10-04 81920]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe" [2007-11-29 583048]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2007-05-11 624248]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-11-13 149280]
"SigmatelSysTrayApp"="stsystra.exe" - c:\windows\stsystra.exe [2006-03-20 282624]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2007-10-04 1626112]

c:\documents and settings\Dwight Kuhn\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Billminder.lnk - c:\quickenw\BILLMIND.EXE [2007-1-7 30208]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
Quicken Startup.lnk - c:\quickenw\QWDLLS.EXE [2007-1-7 27136]
SpectraView II Gamma Loader.lnk - c:\program files\NEC DISPLAY SOLUTIONS\SpectraView II\SpectraView.exe [2009-2-12 2811272]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{EDB0E980-90BD-11D4-8599-0008C7D3B6F8}"= "c:\eudora1\EuShlExt.dll" [2006-08-17 86016]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PCANotify]
2006-02-14 17:00 8704 ----a-w- c:\windows\system32\PCANotify.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WinZip Quick Pick.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\WinZip Quick Pick.lnk
backup=c:\windows\pss\WinZip Quick Pick.lnkCommon Startup

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\SmartFTP Client\\SmartFTP.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Symantec\\pcAnywhere\\awhost32.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [11/11/2009 7:49 PM 64288]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1007020.00B\SymEFA.sys [8/31/2009 6:22 PM 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\NIS\1007020.00B\BHDrvx86.sys [8/31/2009 6:22 PM 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1007020.00B\cchpx86.sys [8/31/2009 6:22 PM 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091111.001\IDSXpx86.sys [11/12/2009 4:03 PM 329592]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [9/24/2009 6:17 AM 1179232]
R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe [8/31/2009 6:22 PM 117640]
R2 sprtsvc_medicsp2;SupportSoft Sprocket Service (medicsp2);c:\program files\twc\medicsp2\bin\sprtsvc.exe [11/27/2007 9:56 AM 202280]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [9/23/2009 2:27 AM 102448]
S3 i1display;i1 Display;c:\windows\system32\drivers\i1display.sys [5/1/2009 3:55 PM 44344]
S3 NDSPCIIO;NDSPCIIO;\??\c:\windows\system32\DRIVERS\NDSPCIIO.SYS --> c:\windows\system32\DRIVERS\NDSPCIIO.SYS [?]

--- Other Services/Drivers In Memory ---

*Deregistered* - mbr
.
Contents of the 'Scheduled Tasks' folder

2009-11-19 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 00:48]

2009-11-19 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2009-04-29 02:18]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
TCP: {F35B4637-3FD9-4EA5-AFFA-8ACB2B495AB4} = 192.168.0.1
FF - ProfilePath - c:\documents and settings\Dwight Kuhn\Application Data\Mozilla\Firefox\Profiles\s9iyi6eq.default\
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - component: c:\documents and settings\Dwight Kuhn\Application Data\Mozilla\Firefox\Profiles\s9iyi6eq.default\extensions\piclens@cooliris.com\components\cooliris.dll
FF - plugin: c:\documents and settings\Dwight Kuhn\Application Data\Mozilla\Firefox\Profiles\s9iyi6eq.default\extensions\piclens@cooliris.com\plugins\npcoolirisplugin.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-19 09:43
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files\Norton Internet Security\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Norton Internet Security\Engine\16.7.2.11\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3472)
c:\windows\system32\WININET.dll
c:\program files\SmartFTP Client\sfShellTools.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\System32\GEARSec.exe
c:\program files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\program files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\windows\system32\RUNDLL32.EXE
c:\program files\Norton Ghost\Agent\VProSvc.exe
c:\windows\system32\nvsvc32.exe
c:\windows\system32\wbem\unsecapp.exe
c:\windows\system32\wscntfy.exe
c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
c:\program files\Lavasoft\Ad-Aware\AAWTray.exe
.
**************************************************************************
.
Completion time: 2009-11-19 09:48 - machine was rebooted
ComboFix-quarantined-files.txt 2009-11-19 14:48
ComboFix2.txt 2009-11-18 23:05

Pre-Run: 47,374,135,296 bytes free
Post-Run: 47,240,638,464 bytes free

- - End Of File - - 0DF51D30B817EF628E720CB9916990D0

 

[millacus]

We installed acrobat(Writer), an older version due to costs, only 2-3 weeks ago and only use for converting files to pdf.

 

[millacus]

Did all the updates as you said. Acrobat reader is still asking to update to 8.1 even though it's been updated to 9. Our browser isn't able to open pdf files anymore, I must've done something wrong so i'll likely uninstall both adobe reader and acrobat and try another clean install. Here is the report from kaspersky:


--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Thursday, November 19, 2009
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Thursday, November 19, 2009 14:20:04
Records in database: 3243671
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Objects scanned: 211120
Threats found: 4
Infected objects found: 2
Suspicious objects found: 40
Scan duration: 02:11:26


File name / Threat / Threats count
C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\BASH\Clone\BHC4AB.tmp Infected: Packed.Win32.Krap.ag 1
C:\eudora1\attach\E-mail letter.htm Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\eudora1\attach\E-mail letter1.htm Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\eudora1\In.mbx.001 Suspicious: Trojan-Spy.HTML.Fraud.gen 2
C:\eudora1\In.mbx.002 Suspicious: Trojan-Spy.HTML.Fraud.gen 26
C:\eudora1\Out.mbx.001 Suspicious: Exploit.HTML.Iframe.FileDownload 1
C:\eudora1\Out.mbx.002 Suspicious: Exploit.HTML.Iframe.FileDownload 1
C:\eudora1\Trash.mbx Suspicious: Trojan-Spy.HTML.Fraud.gen 8
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\iaStor.sys.vir Infected: Rootkit.Win32.TDSS.y 1

Selected area has been scanned.

 

[Blade81]

We installed acrobat(Writer), an older version due to costs, only 2-3 weeks ago and only use for converting files to pdf.

Hi,

I recommend using alternative option instead of vulnerable old version that puts whole system under threat. Here's a list of free ones > link.

Post a fresh dds log too.

 

[millacus]

So from my understanding, if we use acrobat 8.1 to convert docs to pdf to send to clients, then we're at increased risk? Even if we use reader 9.2(which i did get working)? DDS log to follow...

 

[millacus]

DDS (Ver_09-10-26.01) - NTFSx86
Run by Dwight Kuhn at 1:04:53.56 on Fri 11/20/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.1973 [GMT -5:00]

AV: Norton Internet Security *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
svchost.exe
C:\Program Files\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\QUICKENW\QWDLLS.EXE
C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\twc\medicsp2\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\eudora1\Eudora.exe
C:\Program Files\Camera Bits\Photo Mechanic 4.5\Photo Mechanic.exe
C:\WINDOWS\system32\DllHost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Dwight Kuhn\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\norton internet security\engine\16.7.2.11\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\norton internet security\engine\16.7.2.11\IPSBHO.DLL
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\norton internet security\engine\16.7.2.11\coIEPlg.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [AdobeUpdater] "c:\program files\common files\adobe\updater5\AdobeUpdater.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\Iaanotif.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Norton Ghost 10.0] "c:\program files\norton ghost\agent\GhostTray.exe"
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [medicsp2] c:\program files\twc\medicsp2\bin\sprtcmd.exe /P medicsp2
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRunOnce: [Uninstall Adobe Download Manager] "c:\windows\system32\rundll32.exe" "c:\program files\nos\bin\getPlus_Helper.dll",Uninstall /IE2883E8F-472F-4fb0-9522-AC9BF37916A7 /Get1noarp
StartupFolder: c:\docume~1\dwight~1\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\billmi~1.lnk - c:\quickenw\BILLMIND.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quicke~1.lnk - c:\quickenw\QWDLLS.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\spectr~1.lnk - c:\program files\nec display solutions\spectraview ii\SpectraView.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://activation.rr.com/install/downloads/tgctlcm.cab
DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} - hxxp://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: {F35B4637-3FD9-4EA5-AFFA-8ACB2B495AB4} = 192.168.0.1
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\norton internet security\engine\16.7.2.11\CoIEPlg.dll
Notify: PCANotify - PCANotify.dll
SEH: Eudora's Shell Extension: {edb0e980-90bd-11d4-8599-0008c7d3b6f8} - c:\eudora1\EuShlExt.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\dwight~1\applic~1\mozilla\firefox\profiles\s9iyi6eq.default\
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\documents and settings\dwight kuhn\application data\mozilla\firefox\profiles\s9iyi6eq.default\extensions\piclens@cooliris.com\components\cooliris.dll
FF - plugin: c:\documents and settings\dwight kuhn\application data\mozilla\firefox\profiles\s9iyi6eq.default\extensions\piclens@cooliris.com\plugins\npcoolirisplugin.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-11-11 64288]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1007020.00b\SymEFA.sys [2009-8-31 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1007020.00b\BHDrvx86.sys [2009-8-31 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1007020.00b\cchpx86.sys [2009-8-31 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20091111.001\IDSXpx86.sys [2009-11-12 329592]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-9-24 1179232]
R2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\norton internet security\engine\16.7.2.11\ccSvcHst.exe [2009-8-31 117640]
R2 sprtsvc_medicsp2;SupportSoft Sprocket Service (medicsp2);c:\program files\twc\medicsp2\bin\sprtsvc.exe [2007-11-27 202280]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-9-23 102448]
S2 spupdsvc;Windows Service Pack Installer update service;c:\windows\system32\spupdsvc.exe [2007-1-5 26144]
S3 getPlusHelper;getPlus(R) Helper;c:\windows\system32\svchost.exe -k getPlusHelper [2004-8-4 14336]
S3 i1display;i1 Display;c:\windows\system32\drivers\i1display.sys [2009-5-1 44344]
S3 NDSPCIIO;NDSPCIIO;\??\c:\windows\system32\drivers\ndspciio.sys --> c:\windows\system32\drivers\NDSPCIIO.SYS [?]

=============== Created Last 30 ================

2009-11-19 15:21:23 142 ----a-w- c:\windows\system32\spupdsvc.inf
2009-11-19 15:17:14 73728 ----a-w- c:\windows\system32\javacpl.cpl
2009-11-19 15:10:56 0 d-----w- c:\documents and settings\dwight kuhn\.SunDownloadManager
2009-11-19 14:34:23 56320 -c--a-w- c:\windows\system32\dllcache\eventlog.dll
2009-11-19 14:34:23 56320 ------w- c:\windows\system32\eventlog.dll
2009-11-18 22:51:13 0 d-sha-r- C:\cmdcons
2009-11-18 22:48:56 98816 ----a-w- c:\windows\sed.exe
2009-11-18 22:48:56 77312 ----a-w- c:\windows\MBR.exe
2009-11-18 22:48:56 260608 ----a-w- c:\windows\PEV.exe
2009-11-18 22:48:56 161792 ----a-w- c:\windows\SWREG.exe
2009-11-13 17:16:58 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-11-13 16:48:48 0 d-----w- c:\program files\CCleaner
2009-11-13 14:05:27 0 d-----w- c:\docume~1\dwight~1\applic~1\Malwarebytes
2009-11-13 14:05:21 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-13 14:05:20 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-13 14:05:20 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-11-13 14:05:19 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-12 16:43:43 0 d-----w- c:\program files\Trend Micro
2009-11-12 02:56:34 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-11-12 00:49:06 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-11-12 00:49:01 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-11-12 00:47:10 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-11-11 21:18:21 0 d-sh--w- c:\documents and settings\dwight kuhn\IECompatCache
2009-11-11 21:02:37 10752 ----a-w- c:\windows\DCEBoot.exe
2009-11-11 20:56:27 217088 ----a-w- c:\documents and settings\dwight kuhn\sysclean.exe
2009-11-11 20:12:02 0 d-----w- c:\program files\Spybot - Search & Destroy
2009-11-11 20:12:02 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy

==================== Find3M ====================

2009-11-01 12:41:58 98704 ----a-w- c:\docume~1\dwight~1\applic~1\GDIPFONTCACHEV1.DAT
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 08:08:21 916480 ------w- c:\windows\system32\wininet.dll
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-01-21 22:28:42 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009012120090122\index.dat

============= FINISH: 1:05:17.70 ===============

 

[Blade81]

So from my understanding, if we use acrobat 8.1 to convert docs to pdf to send to clients, then we're at increased risk? Even if we use reader 9.2(which i did get working)?

If you use Acrobat 8.1 only for converting files to pdfs then risk is not that high. It shouldn't be used for reading those though.

Delete C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\BASH\Clone\BHC4AB.tmp file.

and these if not trusted (Kaspersky findings may be false positive too):
C:\eudora1\attach\E-mail letter.htm
C:\eudora1\attach\E-mail letter1.htm

Delete suspicious email messages in these boxes if found any (Kaspersky findings may be false positive too):
C:\eudora1\In.mbx.001
C:\eudora1\In.mbx.002
C:\eudora1\Out.mbx.001
C:\eudora1\Out.mbx.002

Clear this email box:
C:\eudora1\Trash.mbx

How's the system running?

 

[millacus]

All files listed have been addressed and the system appears to be running smoothly, you're the greatest. Thanks a bunch.

 

[Blade81]

You're welcome

Some final steps to take next.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



Now lets uninstall ComboFix:

• Click START then RUN
• Now copy-paste Combofix /uninstall in the runbox and click OK

Please download OTC and save it to desktop.

• Double-click OTC.exe.
• Click the CleanUp! button.
• Select Yes when the
  Begin cleanup Process?
  prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.



UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

• hosts file:
  • Every version of windows has a hosts file as part of them.
  • In a very basic sense, they are used to locate webpages.
  • We can customize a hosts file so that it blocks certain webpages.
  • However, it can slow down certain computers.
  • This is why using a hosts file is optional!!
  Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
  If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
  1. [*]Click the start button (at the lower left hand corner of your screen) [*]Click run [*]In the dialog box, type services.msc [*]hit enter, then locate dns client [*]Highlight it, then double-click it. [*]On the dropdown box, change the setting from automatic to manual. [*]Click ok

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade