Manual Removal Guide for Fraud.FileFixProfessional

[Friday]

The following instructions have been created to help you to get rid of "Fraud.FileFixProfessional" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:

• malware

Description:

Fraud.FileFixProfessional claims to be an antispyware tool. When it is installed to the computer it finds a lot of harmless entries in order to frighten the user to make him buy a license to get the issue fixed.​

Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

• The file at "<$APPDATA>\Microsoft\Internet Explorer\Quick Launch\FileFix Professional 2009.lnk".
• The file at "<$COMMONPROGRAMS>\FileFix Professional 2009\FileFix Professional 2009 on the Web.lnk".
• The file at "<$COMMONPROGRAMS>\FileFix Professional 2009\FileFix Professional 2009.lnk".
• The file at "<$COMMONPROGRAMS>\FileFix Professional 2009\Uninstall FileFix Professional 2009.lnk".
• The file at "<$DESKTOP>\FileFix Professional 2009.lnk".
• The file at "<$PROGRAMFILES>\FileFix Professional 2009\wizard.exe".
• The file at "<$PROGRAMFILES>\FileFix Professional 2009\wizard.url".

Make sure you set your file manager to display hidden and system files. If Fraud.FileFixProfessional uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

• The directory at "<$COMMONPROGRAMS>\FileFix Professional 2009".
• The directory at "<$PROGRAMFILES>\FileFix Professional 2009".

Make sure you set your file manager to display hidden and system files. If Fraud.FileFixProfessional uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

1. Please read these instructions before requesting assistance,
2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.