The following instructions have been created to help you to get rid of "SpyAgent" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site.
Threat Details:
Categories:
Start Menu:
Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site.
Threat Details:
Categories:
- keylogger
Stealth.
Supposed Functionality: Monitors keystrokes, internet connections & activity, applications, passwords, file accesses, makes desktop screenshots.
Links (be careful!):Website: http://www.spytech-web.com/
Product: http://www.spytech-web.com/spyagent.shtml
Removal Instructions:Product: http://www.spytech-web.com/spyagent.shtml
Start Menu:
Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
- Groups named "Spytech SpyAgent".
Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.
- Entries named "System32" and pointing to "<$PROGRAMFILES>\Spytech Software\Spytech SpyAgent\sysdiag.exe".
- Entries named "Srv32Win".
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.
- Products that have a key or property named "Spytech SpyAgent".
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
- The file at "<$COMMONAPPDATA>\AgentSS\sslist.dat".
- The file at "<$COMMONAPPDATA>\AgentSS\wincfg1.ssf".
- The file at "<$COMMONAPPDATA>\AgentSS\wincfg2.ssf".
- The file at "<$COMMONAPPDATA>\sacache\skeys.log".
- The file at "<$COMMONAPPDATA>\sacache\skeys1.log".
- The file at "<$COMMONAPPDATA>\sacache\skeys2.log".
- The file at "<$PROGRAMFILES>\Spytech Software\Spytech SpyAgent\sysdiag.exe".
- The file at "<$COMMONAPPDATA>\sacache\7\index.dat".
- The file at "<$WINDIR>\Base64.dll".
- The file at "<$WINDIR>\clfct.dll".
- The file at "<$WINDIR>\imglib.dll".
- The file at "<$WINDIR>\sadefs.dat".
- The file at "<$WINDIR>\sview.exe".
- The file at "<$WINDIR>\sysk32.dll".
- The file at "<$SYSDIR>\sinvfct.dll".
- A file with an unknown location named "file_id.diz".
- A file with an unknown location named "Getting Started with SpyAgent.url".
- A file with an unknown location named "license.txt".
- A file with an unknown location named "Order Spytech Software Online!!.url".
- A file with an unknown location named "readme!.txt".
- A file with an unknown location named "SpyAgent's 10 Step Guide to Total Stealth.url".
- The file at "<$WINDIR>\saopts.dat".
- The file at "<$WINDIR>\SystemSA32.dll".
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
- The directory at "<$COMMONAPPDATA>\AgentSS".
- The directory at "<$COMMONAPPDATA>\sacache".
- The directory at "<$COMMONAPPDATA>\sacache\1".
- The directory at "<$COMMONAPPDATA>\sacache\2".
- The directory at "<$COMMONAPPDATA>\sacache\3".
- The directory at "<$COMMONAPPDATA>\sacache\4".
- The directory at "<$COMMONAPPDATA>\sacache\5".
- The directory at "<$COMMONAPPDATA>\sacache\6".
- The directory at "<$COMMONAPPDATA>\sacache\7".
- The directory at "<$COMMONAPPDATA>\sacache\8".
- The directory at "<$COMMONAPPDATA>\sacache\9".
- The directory at "<$COMMONAPPDATA>\sacache\EI".
- The directory at "<$COMMONAPPDATA>\sacache\EO".
- The directory at "<$PROGRAMFILES>\Spytech Software".
- The directory at "<$PROGRAMFILES>\Spytech Software\Spytech SpyAgent".
- The directory at "<$WINDIR>\AgentSS".
- The directory at "<$WINDIR>\sacache".
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
- Please read these instructions before requesting assistance,
- Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.