Microsoft Auto updates won't turn on........

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JAM21

Guest
Yes the kids downloaded a game :oops: and now my auto updates are shut off and won't come back on. The game has been removed and the problem still exists. Here's the log file from HiJackThis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:04:39 PM, on 1/5/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
D:\WINDOWS\system32\CTsvcCDA.exe
D:\Program Files\Creative\Shared Files\CTDevSrv.exe
D:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
D:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
D:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
D:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
D:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
D:\Program Files\Java\jre6\bin\jqs.exe
D:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE
D:\Program Files\Common Files\LightScribe\LSSrvc.exe
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\system32\HPZipm12.exe
D:\WINDOWS\system32\PnkBstrA.exe
D:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsqh.exe
D:\WINDOWS\system32\PnkBstrB.exe
D:\Program Files\Charter High-Speed Security Suite\Common\FAMEH32.EXE
D:\WINDOWS\system32\PSIService.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
D:\WINDOWS\system32\MsPMSPSv.exe
D:\WINDOWS\system32\SearchIndexer.exe
D:\Program Files\HP\HP Software Update\HPWuSchd2.exe
D:\WINDOWS\system32\CTHELPER.EXE
D:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
D:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
D:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE
D:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\Java\jre6\bin\jusched.exe
D:\WINDOWS\system32\kdvhost.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Documents and Settings\Jason Melville\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
D:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
D:\Program Files\Charter High-Speed Security Suite\FSGUI\fsguidll.exe
D:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
D:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
D:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
D:\WINDOWS\system32\wscntfy.exe
D:\Program Files\iPod\bin\iPodService.exe
D:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
D:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsus.exe
D:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
D:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
D:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net/index.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - D:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - D:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - D:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [HP Software Update] D:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] D:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [CTStartup] D:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "D:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [ISUSPM] "D:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [F-Secure Manager] "D:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "D:\Program Files\Charter High-Speed Security Suite\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [GrooveMonitor] "D:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 -noicon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Kernel Video Driver] kdvhost.exe
O4 - HKLM\..\RunServices: [Kernel Video Driver] kdvhost.exe
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "D:\Documents and Settings\Jason Melville\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [DW6] "D:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - Startup: MagicDisc.lnk = D:\Program Files\MagicDisc\MagicDisc.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = D:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Capture Page to Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddLinkEntryFromDocument.html
O8 - Extra context menu item: &Windows Live Search - res://D:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Append to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Capt&ure Target to Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddEntryFromDocumentElement.html
O8 - Extra context menu item: Capture &Snippet to Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddEntryFromDocumentSelection.html
O8 - Extra context menu item: Capture Ima&ge to Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddEntryFromDocumentElement.html
O8 - Extra context menu item: Capture Page and Selected &Links to Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddSiteSnippetFromDocumentSelection.html
O8 - Extra context menu item: Capture Selected Ite&ms to Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddMultipleEntriesFromDocumentSelection.html
O8 - Extra context menu item: Capture Site to &Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddSiteFromDocument.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Trace - {04849C74-016E-4a43-8AA5-1F01DE57F4A1} - C:\Program Files\VisualRoute\vrie.dll
O9 - Extra 'Tools' menuitem: VisualRoute Trace - {04849C74-016E-4a43-8AA5-1F01DE57F4A1} - C:\Program Files\VisualRoute\vrie.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - D:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: D:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15031/CTSUEng.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1180059801758
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1180059788633
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15033/CTPID.cab
O16 - DPF: {FE5B9F54-7764-4C01-89F0-4862601EE954} (DigWebHelper Class) - http://photos.msn.com/resources/neutral/controls/DigWebX2.cab?10,0,910,0
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - D:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - D:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Capture Device Service - InterVideo Inc. - D:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - D:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - D:\Program Files\Creative\Shared Files\CTDevSrv.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - D:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - D:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - D:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - D:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
O23 - Service: FSMA - F-Secure Corporation - D:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
O23 - Service: F-Secure ORSP Client (FSORSPClient) - F-Secure Corporation - D:\Program Files\Charter High-Speed Security Suite\ORSP Client\fsorsp.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - D:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - D:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - D:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - D:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PnkBstrA - Unknown owner - D:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - D:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: ProtexisLicensing - Unknown owner - D:\WINDOWS\system32\PSIService.exe
O23 - Service: Streamload Service (StreamloadService) - Streamload - D:\Program Files\Streamload\EMBARQ Media Safe\StreamloadService.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - D:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 16820 bytes


The game was removed after I ran the HiJack program.

What's next??

JAM21
 
Just as a side note if I click on the red security logo for the warning and try to switch the auto updates on there it says I need to do it in the control panel. So I go there and it shows the auto updates selected to be on, press Apply and OK and still nothing.

JAM21
 
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Make sure you read and follow the directions, anything else will slow the process and waste both of our time. I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.
The junk can be tough to remove, so do not expect fast or easy.
Posting additional comments or logs before a volunteer responds, can push you back instead of forward, because your thread ends up with a newer date. Also, helpers may think you are already being assisted because of the post count.
Click to expand...
I apologize for the wait, volunteers are swamped at all forums with infected computers. If you have resolved your issues, please post to let me know so I can close this topic.

Unfortunately hackers have learned to hide their junk from HJT:sad: We will remove the junk I can see, then clean good and see what happens.

1) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.

2) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

3) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [Kernel Video Driver] kdvhost.exe
O4 - HKLM\..\RunServices: [Kernel Video Driver] kdvhost.exe

Close all programs but HJT and all browser windows, then click on "Fix Checked"

Right click Start > Explore and navigate to these files/folders and delete them if there.

D:\WINDOWS\system32\kdvhost.exe <<< delete that file

4) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html

5) Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://www.techsupportteam.org/forum/tutorials/2282-malwarebytes-anti-malware-mbam.html

How is the computer running now?

Thanks


Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg
 
HJT log after clean:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:48:42 PM, on 1/13/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Windows Defender\MsMpEng.exe
D:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
D:\WINDOWS\system32\CTsvcCDA.exe
D:\Program Files\Creative\Shared Files\CTDevSrv.exe
D:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
D:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
D:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
D:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
D:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
D:\Program Files\Java\jre6\bin\jqs.exe
D:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE
D:\Program Files\Common Files\LightScribe\LSSrvc.exe
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\system32\HPZipm12.exe
D:\WINDOWS\system32\PnkBstrA.exe
D:\WINDOWS\system32\PnkBstrB.exe
D:\WINDOWS\system32\PSIService.exe
D:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsqh.exe
D:\Program Files\Charter High-Speed Security Suite\Common\FAMEH32.EXE
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
D:\WINDOWS\system32\MsPMSPSv.exe
D:\WINDOWS\system32\SearchIndexer.exe
D:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
D:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
D:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
D:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsus.exe
D:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
D:\WINDOWS\system32\wscntfy.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\HP\HP Software Update\HPWuSchd2.exe
D:\WINDOWS\system32\CTHELPER.EXE
D:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
D:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
D:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE
D:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\Java\jre6\bin\jusched.exe
D:\Program Files\Windows Defender\MSASCui.exe
D:\Program Files\Charter High-Speed Security Suite\FSGUI\fsguidll.exe
D:\Documents and Settings\Jason Melville\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
D:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
D:\Program Files\iPod\bin\iPodService.exe
D:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
D:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
D:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net/index.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - D:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - D:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - D:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [HP Software Update] D:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] D:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [CTStartup] D:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "D:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [ISUSPM] "D:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [F-Secure Manager] "D:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "D:\Program Files\Charter High-Speed Security Suite\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [GrooveMonitor] "D:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 -noicon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Windows Defender] "D:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "D:\Documents and Settings\Jason Melville\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [DW6] "D:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - Startup: MagicDisc.lnk = D:\Program Files\MagicDisc\MagicDisc.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = D:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Capture Page to Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddLinkEntryFromDocument.html
O8 - Extra context menu item: &Windows Live Search - res://D:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Append to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Capt&ure Target to Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddEntryFromDocumentElement.html
O8 - Extra context menu item: Capture &Snippet to Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddEntryFromDocumentSelection.html
O8 - Extra context menu item: Capture Ima&ge to Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddEntryFromDocumentElement.html
O8 - Extra context menu item: Capture Page and Selected &Links to Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddSiteSnippetFromDocumentSelection.html
O8 - Extra context menu item: Capture Selected Ite&ms to Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddMultipleEntriesFromDocumentSelection.html
O8 - Extra context menu item: Capture Site to &Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddSiteFromDocument.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Trace - {04849C74-016E-4a43-8AA5-1F01DE57F4A1} - C:\Program Files\VisualRoute\vrie.dll
O9 - Extra 'Tools' menuitem: VisualRoute Trace - {04849C74-016E-4a43-8AA5-1F01DE57F4A1} - C:\Program Files\VisualRoute\vrie.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - D:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: D:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15031/CTSUEng.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1180059801758
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1180059788633
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15033/CTPID.cab
O16 - DPF: {FE5B9F54-7764-4C01-89F0-4862601EE954} (DigWebHelper Class) - http://photos.msn.com/resources/neutral/controls/DigWebX2.cab?10,0,910,0
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - D:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - D:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Capture Device Service - InterVideo Inc. - D:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - D:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - D:\Program Files\Creative\Shared Files\CTDevSrv.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - D:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - D:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - D:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - D:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
O23 - Service: FSMA - F-Secure Corporation - D:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
O23 - Service: F-Secure ORSP Client (FSORSPClient) - F-Secure Corporation - D:\Program Files\Charter High-Speed Security Suite\ORSP Client\fsorsp.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - D:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - D:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - D:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - D:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PnkBstrA - Unknown owner - D:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - D:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: ProtexisLicensing - Unknown owner - D:\WINDOWS\system32\PSIService.exe
O23 - Service: Streamload Service (StreamloadService) - Streamload - D:\Program Files\Streamload\EMBARQ Media Safe\StreamloadService.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - D:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 16988 bytes


MBAM Log after clean:

Malwarebytes' Anti-Malware 1.32
Database version: 1648
Windows 5.1.2600 Service Pack 3

1/13/2009 7:33:42 PM
mbam-log-2009-01-13 (19-33-42).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 185991
Time elapsed: 2 hour(s), 3 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


HJT Uninstall log after clean:

2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Ad-Aware
Adobe Acrobat 5.0
Adobe Acrobat 8.1.3 Professional
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe AIR
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color Common Settings
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator CS3
Adobe Illustrator CS3
Adobe Linguistics CS3
Adobe Media Player
Adobe PDF Library Files
Adobe Setup
Adobe Setup
Adobe Setup
Adobe Shockwave Player 11
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Apple Mobile Device Support
Apple Software Update
Audacity 1.2.6
Avanquest update
Avery Wizard 3.1
Azureus Vuze
Bonjour
Charter Security Suite
Corel Paint Shop Pro Photo XI
Creative Media Lite
Creative ZEN Stone Plus User's Guide
Form Fill (Windows Live Toolbar)
Google Earth
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Document Viewer 5.3
HP Extended Capabilities 5.3
HP Image Zone 5.3
HP Imaging Device Functions 5.3
HP Product Assistant
HP PSC & OfficeJet 5.3.A
HP Solution Center & Imaging Support Tools 5.3
HP Update
Intel(R) PRO Network Connections Drivers
InterVideo DeviceService
InterVideo WinDVD 8
iTunes
Java(TM) 6 Update 11
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) SE Runtime Environment 6 Update 1
Magic ISO Maker v5.4 (build 0239)
MagicDisc 2.7.105
Malwarebytes' Anti-Malware
Map Button (Windows Live Toolbar)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0 Service Pack 1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Calculator Plus
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Report Viewer Redistributable 2005
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft VC80 Support DLLs
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
MobileMe Control Panel
Motorola Driver Installation
Motorola Driver Installation 3.5.0
Motorola Phone Tools
Motorola Software Update
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 Parser and SDK
MSXML 6.0 Parser (KB933579)
Nero 7 Ultra Edition
neroxml
NVIDIA Drivers
OneCare Advisor (Windows Live Toolbar)
Onfolio Add-in for Windows Live Toolbar
PdaNet for Windows Mobile 1.80
PDF Settings
PL-2303 USB-to-Serial
Popup Blocker (Windows Live Toolbar)
PowerISO
QuickTime
R/C Data Recorder
R/C Pilot Simulator
RealFlight G2 Simulator
RealPlayer
Rhinoceros 4.0
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB958439)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB958437)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office Publisher 2007 (KB950114)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB956828)
Security Update for Microsoft Office Word 2007 (KB956358)
Security Update for Visio 2007 (KB947590)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Sentry Data Logger
Shop for HP Supplies
Skype™ 3.6
Smart Menus (Windows Live Toolbar)
SmartSound Quicktracks Plugin
Sound Blaster Live!
SureThing CD Labeler 4 SE
System Requirements Lab
The Weather Channel Desktop 6
TurboCAD Professional v11.2
TurboLabel
Ulead VideoStudio 11
Update for Microsoft Office Outlook 2007 (KB952142)
Update for Office 2007 (KB946691)
Update for Outlook 2007 Junk Email Filter (kb958619)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
URGE
Video Edit Magic 4.2
Virtual Earth 3D (Beta)
VisualRoute
Windows Defender
Windows Desktop Search 3.01
Windows Imaging Component
Windows Live Favorites for Windows Live Toolbar
Windows Live installer
Windows Live Messenger
Windows Live Outlook Toolbar (Windows Live Toolbar)
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Live Toolbar Feed Detector (Windows Live Toolbar)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Presentation Foundation
Windows XP Service Pack 3
WinZip 11.2

Problem still exists I still can't turn on the Auto Updates even after a system restart.


What's next?


JAM21
 
HJT looks clean as is MBAM, this is likely not a malware issure. Post the exact error message you get when you try to activate Windows Updates.


Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.
Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested:
http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Azureus Vuze <<< uninstall all p2p programs, see this:
http://forums.spybot.info/showthread.php?t=282
If your helper detects the presence of such programs on your computer he/she will ask you to remove them. Help will be withdrawn should you not agree to their removal.
Click to expand...

Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) SE Runtime Environment 6 Update 1
Uninstall old versions, see this:
http://forums.spybot.info/showpost.php?p=12880&postcount=2
Be aware of this information so you can opt out of anything you do not want.
Microsoft Does MSN Toolbar Distribution Deal With Java:
http://searchengineland.com/microsoft-does-msn-toolbar-distribution-deal-with-java-15413.php
 
In the status bar next to the clock is the RED security icon. I click on that and it opens the security center. In there it shows the auto updates are off and I click turn auto updates on and get this " We're Sorry. The security Center could not change your Automatic Settings. To try changing these settings yourself, go to System in the control panel. On the Automatic Updates tab select Automatic (Recommended) , And click OK."

When I go there it shows the auto updates are on so I click OK. And still have the Security warning and I still have the Security warning showing.

I have removed all that you asked what's next.

JAM21
 
Latest HJT Log File:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:00:09 AM, on 1/14/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Windows Defender\MsMpEng.exe
D:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
D:\WINDOWS\system32\CTsvcCDA.exe
D:\Program Files\Creative\Shared Files\CTDevSrv.exe
D:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
D:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
D:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
D:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
D:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
D:\Program Files\Java\jre6\bin\jqs.exe
D:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE
D:\Program Files\Common Files\LightScribe\LSSrvc.exe
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\system32\HPZipm12.exe
D:\WINDOWS\system32\PnkBstrA.exe
D:\WINDOWS\system32\PnkBstrB.exe
D:\WINDOWS\system32\PSIService.exe
D:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsqh.exe
D:\Program Files\Charter High-Speed Security Suite\Common\FAMEH32.EXE
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
D:\WINDOWS\system32\MsPMSPSv.exe
D:\WINDOWS\system32\SearchIndexer.exe
D:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
D:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
D:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
D:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsus.exe
D:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
D:\WINDOWS\system32\wscntfy.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\HP\HP Software Update\HPWuSchd2.exe
D:\WINDOWS\system32\CTHELPER.EXE
D:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
D:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
D:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE
D:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\Windows Defender\MSASCui.exe
D:\Program Files\Charter High-Speed Security Suite\FSGUI\fsguidll.exe
D:\Documents and Settings\Jason Melville\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
D:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
D:\Program Files\iPod\bin\iPodService.exe
D:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
D:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
D:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
D:\Documents and Settings\Jason Melville\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
D:\Documents and Settings\Jason Melville\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
D:\Documents and Settings\Jason Melville\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
D:\Documents and Settings\Jason Melville\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
D:\Documents and Settings\Jason Melville\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
D:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net/index.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - D:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - D:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - D:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [HP Software Update] D:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] D:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [CTStartup] D:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "D:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [ISUSPM] "D:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [F-Secure Manager] "D:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "D:\Program Files\Charter High-Speed Security Suite\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [GrooveMonitor] "D:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 -noicon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Windows Defender] "D:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "D:\Documents and Settings\Jason Melville\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [DW6] "D:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - Startup: MagicDisc.lnk = D:\Program Files\MagicDisc\MagicDisc.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = D:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Capture Page to Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddLinkEntryFromDocument.html
O8 - Extra context menu item: &Windows Live Search - res://D:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Append to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Capt&ure Target to Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddEntryFromDocumentElement.html
O8 - Extra context menu item: Capture &Snippet to Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddEntryFromDocumentSelection.html
O8 - Extra context menu item: Capture Ima&ge to Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddEntryFromDocumentElement.html
O8 - Extra context menu item: Capture Page and Selected &Links to Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddSiteSnippetFromDocumentSelection.html
O8 - Extra context menu item: Capture Selected Ite&ms to Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddMultipleEntriesFromDocumentSelection.html
O8 - Extra context menu item: Capture Site to &Onfolio... - res://D:\Program Files\Onfolio\Onfolio.WindowsResources.dll/AddSiteFromDocument.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Trace - {04849C74-016E-4a43-8AA5-1F01DE57F4A1} - C:\Program Files\VisualRoute\vrie.dll
O9 - Extra 'Tools' menuitem: VisualRoute Trace - {04849C74-016E-4a43-8AA5-1F01DE57F4A1} - C:\Program Files\VisualRoute\vrie.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre6\bin\npjpi160_11.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre6\bin\npjpi160_11.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - D:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: D:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15031/CTSUEng.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1180059801758
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1180059788633
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15033/CTPID.cab
O16 - DPF: {FE5B9F54-7764-4C01-89F0-4862601EE954} (DigWebHelper Class) - http://photos.msn.com/resources/neutral/controls/DigWebX2.cab?10,0,910,0
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - D:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - D:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Capture Device Service - InterVideo Inc. - D:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - D:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - D:\Program Files\Creative\Shared Files\CTDevSrv.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - D:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - D:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - D:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - D:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
O23 - Service: FSMA - F-Secure Corporation - D:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
O23 - Service: F-Secure ORSP Client (FSORSPClient) - F-Secure Corporation - D:\Program Files\Charter High-Speed Security Suite\ORSP Client\fsorsp.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - D:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - D:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - D:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - D:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PnkBstrA - Unknown owner - D:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - D:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: ProtexisLicensing - Unknown owner - D:\WINDOWS\system32\PSIService.exe
O23 - Service: Streamload Service (StreamloadService) - Streamload - D:\Program Files\Streamload\EMBARQ Media Safe\StreamloadService.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - D:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 17788 bytes


And the latest unistall Log:


2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
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Adobe Acrobat 5.0
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Apple Mobile Device Support
Apple Software Update
Audacity 1.2.6
Avanquest update
Avery Wizard 3.1
Bonjour
Charter Security Suite
Corel Paint Shop Pro Photo XI
Creative Media Lite
Creative ZEN Stone Plus User's Guide
Form Fill (Windows Live Toolbar)
Google Earth
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
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Magic ISO Maker v5.4 (build 0239)
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Microsoft Report Viewer Redistributable 2005
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MobileMe Control Panel
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Motorola Phone Tools
Motorola Software Update
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MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 Parser and SDK
MSXML 6.0 Parser (KB933579)
Nero 7 Ultra Edition
neroxml
NVIDIA Drivers
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PowerISO
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RealPlayer
Rhinoceros 4.0
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Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB958439)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB958437)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office Publisher 2007 (KB950114)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB956828)
Security Update for Microsoft Office Word 2007 (KB956358)
Security Update for Visio 2007 (KB947590)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Sentry Data Logger
Shop for HP Supplies
Skype™ 3.6
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SmartSound Quicktracks Plugin
Sound Blaster Live!
SureThing CD Labeler 4 SE
System Requirements Lab
The Weather Channel Desktop 6
TurboCAD Professional v11.2
TurboLabel
Ulead VideoStudio 11
Update for Microsoft Office Outlook 2007 (KB952142)
Update for Office 2007 (KB946691)
Update for Outlook 2007 Junk Email Filter (kb958619)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
URGE
Video Edit Magic 4.2
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VisualRoute
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Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Presentation Foundation
Windows XP Service Pack 3
WinZip 11.2


JAM21
 
Sorry, Geeze just wanted to show you I removed what you wanted removed. I also ran the other Program and fixed thee low level issues as well but still have the problem. I will check out your latest link.


JAM21
 
http://support.microsoft.com/kb/919745 <<< if this information does not correct the problem, have a look here:
http://v4.windowsupdate.microsoft.com/troubleshoot/
or ask for help here:
http://support.microsoft.com/

Since this is not a malware issue, I have done what I can for you.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

http://users.telenet.be/bluepatchy/miekiemoes/Links.html
 
Well looks like I'm missing some things in the registry. I looked for what that link says to look for and it's not even there.

JAM21
 
Gee thanks for the "blow Off''.

I'll go some place where the helpers are a bit nicer to deal with rather than some arrogant jerk that just dumps a bunch pf links at you when he gives up.

Later tool.

JAM21

Admin Edit:
JAM21
As informed, that is not a malware issue, besides which you gave no time for another response from the person helping voluntarily before you behaved so rudely.
Good day to you.
 
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