MS Antivirus 2009 infection

Hi Blade81. Thanks again. The system seems fine, I guess I find out more as I start to use it again. It looks like it will take a while to follow the steps you outlined, I will post back once I'm done. I would assume once those steps are completed, we will remove the quarantined items and turn back on the FW and AV, and also probably load new AMW as well.

I hope there isn't any issues with the new updates from MS. I spent quite some time installing XP SP2 last time on the home computer, especially researching on the internet the fixes. I just updated my daughters Vista laptop to Vista SP1 and ran into that "Stage 3 of 3" boot error which took a while to fix. Checking on the web I found that this has been an issue for about a year and thousands of users with the problem but no response from MS yet. I found the fix on some web sites; made sure that multiple sites had the same so as not to break it further. But sorry, I'm going off on a tangent about MS and their failure to fix issues with SP's.

Once again, thank you very much Blade81 for your help with this. I'll post back when I'm done completing the tasks you listed. Talk to you soon!
 
Hi Blade81. I installed the XP SP3 update, but then the computer would not boot. I searched the web and found that this is still a common occurance (for quite some time) and the only fix I could find for now was to revert back to SP2. I'll let you know how it goes. Thanks again for the help!
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
 
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