Hello.
I need some help here.
My mother have had a computer for tree years with unprotected connection to the internet from time to time using a 56k modem. :sad:
This have resulted in a non updated windows/ java.
I will try to get the newest java and all other protections programs from a friend. And then update windows, how long time it now takes (any suggestions how i can do this faster?, is it possible to download the fixes on a other computer and install them here)
I need help to clean the computer from all crap.
It seams that i cant install Antivir because it stops the viruses (a lot of warnings) and then i cant connect to the net.
So i need help to get rid of the problems first so i can protect it after that.
I have attached the logfile from HJT but i cant connect and get information from KAV. (any suggestions)
I only have a couple of days to fix this so i hope we can get this eliminated untill a have to go home again.
Logfile of HijackThis v1.99.1
Scan saved at 09:27:51, on 2008-03-21
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\Program\Delade filer\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program\Delade filer\InterVideo\SchSvr\SchSvr.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\Program\Winamp\winampa.exe
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program\Internet Explorer\iexplore.exe
C:\PROGRAM\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Ägaren\Skrivbord\jakt\HJT.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.se/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program\Delade filer\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Home Theater SchSvr] "C:\Program\Delade filer\InterVideo\SchSvr\SchSvr.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\Program\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program\Winamp\winampa.exe
O4 - HKLM\..\Run: [CmUsbSound] RunDll32 cmcnfgu.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MSN] "C:\WINDOWS\System32\msn.exe" /INITSERVICE
O4 - HKLM\..\Run: [csvhost.exe] c:\windows\system32\csvhost.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: customize__IE.lnk = C:\hp\region\customizeIe.wsf
O4 - Global Startup: Microsoft Office.lnk = C:\Program\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: MsnFixer.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java-konsol - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O10 - Broken Internet access because of LSP provider 'rsvp32_2.dll' missing
O17 - HKLM\System\CCS\Services\Tcpip\..\{252D1E2A-5C73-4C99-83D5-A129693A5242}: NameServer = 195.67.199.18 195.67.199.19
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.EXE
O23 - Service: Mouse Cursor Monitor (mousecrm) - Unknown owner - C:\WINDOWS\System32\mousecrm.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
I need some help here.
My mother have had a computer for tree years with unprotected connection to the internet from time to time using a 56k modem. :sad:
This have resulted in a non updated windows/ java.
I will try to get the newest java and all other protections programs from a friend. And then update windows, how long time it now takes (any suggestions how i can do this faster?, is it possible to download the fixes on a other computer and install them here)
I need help to clean the computer from all crap.
It seams that i cant install Antivir because it stops the viruses (a lot of warnings) and then i cant connect to the net.
So i need help to get rid of the problems first so i can protect it after that.
I have attached the logfile from HJT but i cant connect and get information from KAV. (any suggestions)
I only have a couple of days to fix this so i hope we can get this eliminated untill a have to go home again.
Logfile of HijackThis v1.99.1
Scan saved at 09:27:51, on 2008-03-21
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\Program\Delade filer\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program\Delade filer\InterVideo\SchSvr\SchSvr.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\Program\Winamp\winampa.exe
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program\Internet Explorer\iexplore.exe
C:\PROGRAM\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Ägaren\Skrivbord\jakt\HJT.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.se/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program\Delade filer\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Home Theater SchSvr] "C:\Program\Delade filer\InterVideo\SchSvr\SchSvr.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\Program\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program\Winamp\winampa.exe
O4 - HKLM\..\Run: [CmUsbSound] RunDll32 cmcnfgu.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MSN] "C:\WINDOWS\System32\msn.exe" /INITSERVICE
O4 - HKLM\..\Run: [csvhost.exe] c:\windows\system32\csvhost.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: customize__IE.lnk = C:\hp\region\customizeIe.wsf
O4 - Global Startup: Microsoft Office.lnk = C:\Program\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: MsnFixer.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java-konsol - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O10 - Broken Internet access because of LSP provider 'rsvp32_2.dll' missing
O17 - HKLM\System\CCS\Services\Tcpip\..\{252D1E2A-5C73-4C99-83D5-A129693A5242}: NameServer = 195.67.199.18 195.67.199.19
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.EXE
O23 - Service: Mouse Cursor Monitor (mousecrm) - Unknown owner - C:\WINDOWS\System32\mousecrm.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe