need help to remove malware

pedrotea · Mar 30, 2007

my computer is messed up a bit and I have not been able to fix it on my own. I have run SpyBot and adaware and every time I reboot I get find the same stuff. I found this site by running a search on a file name found on adaware (Win32.trojan.spy) I have done all the steps from the sticky thread and here is the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 9:44:05 AM, on 3/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\system32\v6.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\PROGRA~1\STEM32~1\services.exe
C:\Program Files\?ppPatch\n?tepad.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\hijack this\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SoundService] rundll32.exe "C:\WINDOWS\system32\npnkrpoh.dll",setvm
O4 - HKLM\..\Run: [syswin] C:\WINDOWS\system32\v6.exe
O4 - HKLM\..\Run: [{8370A066-0702-1033-0321-020202120001}] "C:\Program Files\Common Files\{8370A066-0702-1033-0321-020202120001}\Update.exe" mc-110-12-0000272
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Adoe] "C:\PROGRA~1\STEM32~1\services.exe" -vt yazb
O4 - HKCU\..\Run: [Drbkoby] "C:\Program Files\?ppPatch\n?tepad.exe"
O4 - HKCU\..\Run: [IpWins] C:\Program Files\Ipwindows\ipwins.exe
O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE
O4 - Startup: RollerCoaster Tycoon 3 Registration.lnk = C:\Documents and Settings\user\Local Settings\Temp\{BB6915A6-E21C-4AAD-8F9F-4BCA64E4B735}\{907B4640-266B-4A21-92FB-CD1A86CD0F63}\ATR1.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.Mybasicisp.net
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.21.10/ttinst.cab
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

The online virus scan log was too long and I will post it in the next message.

Thanks in advance for the help on this. by the way I am posting this from my secondary computer and the infected one is isolated form the internet.

pedrotea · Mar 30, 2007

online virus scan log

Here is the log form running the online virus scan on trend micro:

Note: Complete removal of the malware listed below failed! If you require general hints and tips to solve the problem, please click here. Malware specific information is available from the relevant malware section.

TROJ_AGENT.GKY

1
Infections

Transfering more information about this malware...
General information about this type of malware.
There is currently no more information available for this malware...
General information about this type of malware.
Aliasnames:
no more aliase names known
Platform:
Not specified
First occurence:
Not specified

General risk rate

Very lowLowMediumHigh

General information about this type of malware.
Some infections of this malware could not be removed automatically! You can manually select "Remove" and perform another "cleanup" to try and solve this problem.
Alternatively, you may click here to receive detailed instructions on how to remove these infections manually.
Cleanup options Clean all detected Infections automatically
Select an individual action for each detected infection.

Infected operating systemChecking this line will take no action on the infection Checking this column will clean the infectionWarning: Checking this column will delete the infection (e.g. the infected file) from your hard disk.Files infected by this malwareThis will display all the files infected by the above malware.ReasonThis column indicates the reason why cleanup failed.The system denied access to the fileThe current pattern does not support cleanup

TROJ_DLOADER.GDZ

1
Infections

Transfering more information about this malware...
General information about this type of malware.
There is currently no more information available for this malware...
General information about this type of malware.
This Trojan arrives on a system either downloaded from the Internet or dropped by other malware.
When executed, it drops a copy of itself in a random folder in...
Aliasnames:
No Alias Found
Platform:
Windows 98, ME, NT, 2000, XP, Server 2003
First occurence:
Not specified

General risk rate

Very lowLowMediumHigh

General information about this type of malware.
This Trojan arrives on a system either downloaded from the Internet or dropped by other malware.
When executed, it drops a copy of itself in a random folder in the Windows system folder as NETDDE.EXE.
This Trojan is a downloader, however due to coding errors, it is unable to properly perform its download routine.
Some infections of this malware could not be removed automatically! You can manually select "Remove" and perform another "cleanup" to try and solve this problem.
Alternatively, you may click here to receive detailed instructions on how to remove these infections manually.
Cleanup options Clean all detected Infections automatically
Select an individual action for each detected infection.

Infected operating systemChecking this line will take no action on the infection Checking this column will clean the infectionWarning: Checking this column will delete the infection (e.g. the infected file) from your hard disk.Files infected by this malwareThis will display all the files infected by the above malware.ReasonThis column indicates the reason why cleanup failed.The system denied access to the fileThe current pattern does not support cleanup

TROJ_AGENT.AJU

1
Infections

Transfering more information about this malware...
General information about this type of malware.
There is currently no more information available for this malware...
General information about this type of malware.
This Trojan usually arrives as a .DLL file dropped by other malware or as a file downloaded unknowingly by a user when visiting malicious Web sites.
Aliasnames:
no more aliase names known
Platform:
Windows 98, ME, NT, 2000, XP, Server 2003
First occurence:
Not specified

General risk rate

Very lowLowMediumHigh

General information about this type of malware.
This Trojan usually arrives as a .DLL file dropped by other malware or as a file downloaded unknowingly by a user when visiting malicious Web sites.
It registers itself as a Browser Helper Object (BHO). It may be used by other malware to perform malicious routines.
Some infections of this malware could not be removed automatically! You can manually select "Remove" and perform another "cleanup" to try and solve this problem.
Alternatively, you may click here to receive detailed instructions on how to remove these infections manually.
Cleanup options Clean all detected Infections automatically
Select an individual action for each detected infection.

Infected operating systemChecking this line will take no action on the infection Checking this column will clean the infectionWarning: Checking this column will delete the infection (e.g. the infected file) from your hard disk.Files infected by this malwareThis will display all the files infected by the above malware.ReasonThis column indicates the reason why cleanup failed.The system denied access to the fileThe current pattern does not support cleanup

TITLE_OF_MALWARE

0
Infections

Transfering more information about this malware...
General information about this type of malware.
There is currently no more information available for this malware...
General information about this type of malware.
Aliasnames:
no more aliase names known
Platform:
Not specified
First occurence:
Not specified

General risk rate

Very lowLowMediumHigh

General information about this type of malware.
Some infections of this malware could not be removed automatically! You can manually select "Remove" and perform another "cleanup" to try and solve this problem.
Alternatively, you may click here to receive detailed instructions on how to remove these infections manually.
Cleanup options Clean all detected Infections automatically
Select an individual action for each detected infection.

Infected operating systemChecking this line will take no action on the infection Checking this column will clean the infectionWarning: Checking this column will delete the infection (e.g. the infected file) from your hard disk.Files infected by this malwareThis will display all the files infected by the above malware.ReasonThis column indicates the reason why cleanup failed.The system denied access to the fileThe current pattern does not support cleanup
Detected signatures

EICAR signature

0
Signatures

The detected signature is not a security risk; it is designed to test antivirus scanners. The listed files are not infected. They only contain the EICAR signature.
Take no action on signatures on the machineDelete signatures. Warning! Deleting this column will remove all associated signature files.EICAR filesThis will display all file paths of the above signatureReasonno accessnot supported
Detected grayware/spyware
Note: Complete removal of the grayware listed below failed! If you require general hints and tips to solve the problem, please click here. Grayware specific information is available from the relevant grayware section.

TITLE_OF_GRAYWARE

0
Infections

Transfering information about this grayware/spyware...
General information about this type of grayware/spyware.
There is currently no more information available for this grayware/spyware...
General information about this type of grayware/spyware.
Aliasnames:
no more aliase names known
Platform:
Not specified
First occurence:
Not specified

General risk rate

Very lowLowMediumHigh

General information about this type of grayware/spyware.
Some infections of this grayware/spyware could not be removed automatically!
Click here to receive instructions on how to remove this type of infection manually.
Cleanup options Clean all detected infections automatically
Select an individual action for each detected infection

Files infected by this grayware/spywareSelecting this line will take no action on the infection Selecting this column will clean the infectionWarning: Selecting this column will delete the infection (e.g. the infected file) from your hard diskFiles infected by this grayware/spywareThis will display all the files infected by the above grayware/malware.ReasonThis column indicates the reason why cleanup failed.The system denied access to the fileThe current pattern does not support cleanup

HTTP cookies

0
Detected

Cookies are generally used to save user-specific data from Internet transactions with a Web server via a browser. The cookies listed below are "profiling cookies" that are only used to monitor your Internet usage. Cleanup options Remove all detected cookies
Select individual action for each detected cookie

Keep this cookieRemove this cookieCookiesThe cookies displayed here are classified as potentially malicious.ReasonThis column indicates the reason why cleanup failed.The system denied access to the cookieThe current pattern does not support removal
Detected vulnerabilities

(MS06-043) Vulnerability in Microsoft Windows Could Allow Remote Code Execution

Transfering more information about this vulnerability...
An error occured while trying to retrieve more information about this vulnerability. There is currently no more information available.
MHTML extends HTML to embed encoded objects, such as images, in the HTML document. Although it is actually the HTML rendering extension that rende...
More information about this vulnerability and its elimination.
Affected programs and services:
Microsoft Outlook Express 6.0
Microsoft Windows XP Service Pack 2
Microsoft Windows Server 2003 for Itanium-based Systems
Microsoft Windows XP Professional x64 Edition
Microsoft Windows Server 2003 Service Pack 1
Microsoft Windows Server 2003 x64 Edition
Malware exploiting this vulnerability:
unknown
MHTML extends HTML to embed encoded objects, such as images, in the HTML document. Although it is actually the HTML rendering extension that renders MHTML, this functionality may also be referred to as the MHTML rendering extension.
This vulnerability is due to the way Windows incorrectly parses the MHTML protocol. An attacker can exploit this vulnerability by hosting a specially crafted Web site or an HTML email message. The said Web site can also be sent as a link in email messages or Instant Messaging applications. The malicious user will have to employ social engineering techniques to persuade the user to click on the said links to visit the mentioned Web sites.
Systems that frequently use Internet explorer are at risk from this vulnerability. Attackers who successfully exploit this vulnerability can take complete control of the system, if the user is logged on with administrative user rights. Users with lesser user rights are affected less.
More information about this vulnerability and its elimination.

(MS07-013) Vulnerability in Microsoft RichEdit Could Allow Remote Code Execution (918118)

Transfering more information about this vulnerability...
An error occured while trying to retrieve more information about this vulnerability. There is currently no more information available.
This update resolves a newly discovered, privately reported vulnerability in the RichEdit component in Microsoft Windows and Microsoft Office. When successfully exploited by a remote malicious user, t...
More information about this vulnerability and its elimination.
Affected programs and services:
Microsoft Access 2000
Microsoft Excel 2000
Microsoft Excel 2002
Microsoft Powerpoint 2000
Microsoft Windows 2000 Service Pack 4
Microsoft Windows Server 2003
Microsoft Word 2000
Microsoft Word 2002
Microsoft Access 2002
Microsoft Windows XP Service Pack 2
Microsoft Windows Server 2003 for Itanium-based Systems
Microsoft Office XP Service Pack 3
Microsoft PowerPoint 2002
Microsoft Outlook 2002
Microsoft Outlook 2000
Microsoft Windows XP Professional x64 Edition
Microsoft Windows Server 2003 Service Pack 1
Microsoft Windows Server 2003 with SP1 for Itanium-based Systems
Microsoft Windows Server 2003 x64 Edition
Microsoft Office 2000 Service Pack 3
Microsoft Office 2003 Service Pack 2
Microsoft Excel 2003
Microsoft Office 2004 for Mac
Microsoft Word 2003
Microsoft PowerPoint 2003
Microsoft FrontPage 2003
Microsoft InfoPath 2003
Microsoft OneNote 2003
Microsoft Outlook 2003
Microsoft Project 2000 Service Release 1
Microsoft Project 2002 Service Pack 1
Microsoft Publisher 2000
Microsoft Publisher 2002
Microsoft Publisher 2003
Microsoft Visio 2002 Service Pack 2
Microsoft Visio 2003
Microsoft Word 2003 Viewer
Microsoft Access 2003
Microsoft FrontPage 2000
Microsoft FrontPage 2002
Microsoft Global Input Method Editor for Office 2000 (Japanese)
Microsoft Learning Essentials 1.0
1.1
and 1.5 for Microsoft Office
Microsoft Office 2000 Multilanguage Packs
Malware exploiting this vulnerability:
unknown
This update resolves a newly discovered, privately reported vulnerability in the RichEdit component in Microsoft Windows and Microsoft Office. When successfully exploited by a remote malicious user, the vulnerability allows the malicious user to gain control of the affected system. Users who are currently logged on with administrative user rights are more vulnerable than users who have fewer user rights.
The vulnerability exists because of the insufficient validation of Microsoft Windows and Office RichEdit components when parsing OLE objects embedded in Rich Text Format (RTF) files. Moreover, this update modifies the way that the Microsoft Windows and Office RichEdit components parses OLE objects embedded RTF files.
To exploit the vulnerability, a remote malicious user entices a user to open an email attachment or proceed to a Web site containing an RTF file that has a malformed OLE object embedded within.
In a Web-based attack scenario, this vulnerability cannot be automatically exploited. The attacker has to host a Web site that contains a specially crafted RTF file that is used to attempt to exploit this vulnerability. There is no way to force users to visit the malicious Web site. Instead, an attacker would have to persuade them to visit the Web site, typically by getting them to click a link that takes them to the attacker's site, and then convince the user to open the file using a Microsoft Office application.
The vulnerability cannot be exploited automatically through emai. For the attack to be successful, a user must open an attachment that is sent in an e-mail message and then interact with the embedded OLE object within an RTF file.
More information about this vulnerability and its elimination.

(MS07-015) Vulnerabilities in Microsoft Office Could Allow Remote Code Execution (932554)

Transfering more information about this vulnerability...
An error occured while trying to retrieve more information about this vulnerability. There is currently no more information available.
This update addresses two newly discovered, privately and publicly reported vulnerabilities. When successfully exploited by a remote malicious user, these vulnerabilities allow the said user to g...
More information about this vulnerability and its elimination.

Shaba · Mar 31, 2007

Hi pedrotea

Rename HijackThis.exe to HJT.exe and post a fresh HijackThis log, please

pedrotea · Mar 31, 2007

Thanks Shaba. Here is the log:

Logfile of HijackThis v1.99.1
Scan saved at 9:42:11 AM, on 3/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\system32\v6.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\PROGRA~1\STEM32~1\services.exe
C:\Program Files\?ppPatch\n?tepad.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\hijack this\HJT.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {12E9F93D-34A6-3857-F23F-19E33B9CFBBF} - C:\WINDOWS\system32\ldmlajsg.dll (file missing)
O2 - BHO: (no name) - {15FDD0E0-28C0-430C-8CE6-25BCC9BF50E2} - C:\WINDOWS\system32\ssqqomj.dll
O2 - BHO: (no name) - {36CB86CB-E276-3688-892F-058FA8EDDCCB} - C:\WINDOWS\system32\fklwbzk.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {57E218E6-5A80-4f0c-AB25-83598F25D7E9} - C:\WINDOWS\system32\unftntdj.dll (file missing)
O2 - BHO: (no name) - {75BA9CE7-EFA7-2B3C-E210-0703E554EE4D} - C:\WINDOWS\system32\beztyaf.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: (no name) - {EB245A8F-7085-4364-9FAA-ADD4A9ED6628} - C:\WINDOWS\system32\cgtrlvpx.dll (file missing)
O2 - BHO: (no name) - {F606F6A0-2EE4-43CD-A0EF-CEBB70DC4722} - C:\WINDOWS\system32\awvvv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SoundService] rundll32.exe "C:\WINDOWS\system32\npnkrpoh.dll",setvm
O4 - HKLM\..\Run: [syswin] C:\WINDOWS\system32\v6.exe
O4 - HKLM\..\Run: [{8370A066-0702-1033-0321-020202120001}] "C:\Program Files\Common Files\{8370A066-0702-1033-0321-020202120001}\Update.exe" mc-110-12-0000272
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Adoe] "C:\PROGRA~1\STEM32~1\services.exe" -vt yazb
O4 - HKCU\..\Run: [Drbkoby] "C:\Program Files\?ppPatch\n?tepad.exe"
O4 - HKCU\..\Run: [IpWins] C:\Program Files\Ipwindows\ipwins.exe
O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE
O4 - Startup: RollerCoaster Tycoon 3 Registration.lnk = C:\Documents and Settings\user\Local Settings\Temp\{BB6915A6-E21C-4AAD-8F9F-4BCA64E4B735}\{907B4640-266B-4A21-92FB-CD1A86CD0F63}\ATR1.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.Mybasicisp.net
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.21.10/ttinst.cab
O20 - Winlogon Notify: awvvv - C:\WINDOWS\system32\awvvv.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: ssqqomj - C:\WINDOWS\SYSTEM32\ssqqomj.dll
O20 - Winlogon Notify: wineak32 - C:\WINDOWS\SYSTEM32\wineak32.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

Shaba · Mar 31, 2007

Hi

Uninstall via add/remove programs:

Ipwindows

Look in your control panels add/remove programs for any of these and uninstall them:

Oin
Yazzle by Oin
Purityscan by Oin
Snowballwars by Oin
or anything similar with Oin or Outerinfo in it.
Zolero
Tizzletalk
MediaTickets
Cowabanga
and any other programs you didn't install or don't recognize - if your not sure please ask first

Download and run this uninstaller:
http://www.outerinfo.com/OiUninstaller.exe

Tutorial for the uninstaller if needed

Please download VundoFix.exe to your desktop.

Double-click VundoFix.exe to run it.
Click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will reboot your computer, click OK.
Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread.

Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.

pedrotea · Mar 31, 2007

does this need to be done in any particular order? when I try to run add/remove programs all I get is... wait while the list is populated... but nothing ever happens. it has been at least ten minutes.

Shaba · Mar 31, 2007

Hi

In that case just skip that step and download & run that uninstaller

pedrotea · Mar 31, 2007

Wouldn't you know it, just when I got back to the infected computer the add/remove programs was populated. well I ran through all the programs and removed the ones that you mentioned that were there. I also ran both the uninstaller and vundo fix and here are the logs:

VundoFix V6.3.18

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.11

Scan started at 10:34:48 AM 3/31/2007

Listing files found while scanning....

C:\WINDOWS\system32\awvvv.dll
C:\WINDOWS\system32\rqrqqqq.dll
C:\WINDOWS\system32\ssqqomj.dll
C:\WINDOWS\system32\vvvwa.bak1
C:\WINDOWS\system32\vvvwa.ini

Beginning removal...

Attempting to delete C:\WINDOWS\system32\awvvv.dll
C:\WINDOWS\system32\awvvv.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\rqrqqqq.dll
C:\WINDOWS\system32\rqrqqqq.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\ssqqomj.dll
C:\WINDOWS\system32\ssqqomj.dll Could not be deleted.

Attempting to delete C:\WINDOWS\system32\vvvwa.bak1
C:\WINDOWS\system32\vvvwa.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\system32\vvvwa.ini
C:\WINDOWS\system32\vvvwa.ini Has been deleted!

Performing Repairs to the registry.
Done!

Beginning removal...

Attempting to delete C:\WINDOWS\system32\ssqqomj.dll
C:\WINDOWS\system32\ssqqomj.dll Has been deleted!

Performing Repairs to the registry.
Done!

Logfile of HijackThis v1.99.1
Scan saved at 10:53:10 AM, on 3/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\system32\v6.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\hijack this\HJT.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {12E9F93D-34A6-3857-F23F-19E33B9CFBBF} - C:\WINDOWS\system32\ldmlajsg.dll (file missing)
O2 - BHO: (no name) - {15FDD0E0-28C0-430C-8CE6-25BCC9BF50E2} - C:\WINDOWS\system32\ssqqomj.dll (file missing)
O2 - BHO: (no name) - {36CB86CB-E276-3688-892F-058FA8EDDCCB} - C:\WINDOWS\system32\fklwbzk.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {57E218E6-5A80-4f0c-AB25-83598F25D7E9} - C:\WINDOWS\system32\unftntdj.dll (file missing)
O2 - BHO: (no name) - {75BA9CE7-EFA7-2B3C-E210-0703E554EE4D} - C:\WINDOWS\system32\beztyaf.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: (no name) - {DC8DFF8C-457B-46B6-9B8F-7D11EDEEEA02} - C:\WINDOWS\system32\awvvv.dll (file missing)
O2 - BHO: (no name) - {EB245A8F-7085-4364-9FAA-ADD4A9ED6628} - C:\WINDOWS\system32\cgtrlvpx.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SoundService] rundll32.exe "C:\WINDOWS\system32\npnkrpoh.dll",setvm
O4 - HKLM\..\Run: [syswin] C:\WINDOWS\system32\v6.exe
O4 - HKLM\..\Run: [{8370A066-0702-1033-0321-020202120001}] "C:\Program Files\Common Files\{8370A066-0702-1033-0321-020202120001}\Update.exe" mc-110-12-0000272
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [IpWins] C:\Program Files\Ipwindows\ipwins.exe
O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE
O4 - Startup: RollerCoaster Tycoon 3 Registration.lnk = C:\Documents and Settings\user\Local Settings\Temp\{BB6915A6-E21C-4AAD-8F9F-4BCA64E4B735}\{907B4640-266B-4A21-92FB-CD1A86CD0F63}\ATR1.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.Mybasicisp.net
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.21.10/ttinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: wineak32 - C:\WINDOWS\SYSTEM32\wineak32.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

Also I forgot to mention that upon start up I get two error messages;

Windows\system32\npnkrpoh.dll failed to load

and

symantic auto protect failed to load.

this started before we started this process and it still is the case. I guess that just means we are not done yet?

pedrotea · Mar 31, 2007

one other thing I forgot to mention was that when I ran through spy bot in the beginning smitfraud-c.toolbar.888 was never permanently removed.

Shaba · Mar 31, 2007

Hi

Open HijackThis, click do a system scan only and checkmark these:

O2 - BHO: (no name) - {12E9F93D-34A6-3857-F23F-19E33B9CFBBF} - C:\WINDOWS\system32\ldmlajsg.dll (file missing)
O2 - BHO: (no name) - {15FDD0E0-28C0-430C-8CE6-25BCC9BF50E2} - C:\WINDOWS\system32\ssqqomj.dll (file missing)
O2 - BHO: (no name) - {36CB86CB-E276-3688-892F-058FA8EDDCCB} - C:\WINDOWS\system32\fklwbzk.dll
O2 - BHO: (no name) - {57E218E6-5A80-4f0c-AB25-83598F25D7E9} - C:\WINDOWS\system32\unftntdj.dll (file missing)
O2 - BHO: (no name) - {75BA9CE7-EFA7-2B3C-E210-0703E554EE4D} - C:\WINDOWS\system32\beztyaf.dll
O2 - BHO: (no name) - {DC8DFF8C-457B-46B6-9B8F-7D11EDEEEA02} - C:\WINDOWS\system32\awvvv.dll (file missing)
O2 - BHO: (no name) - {EB245A8F-7085-4364-9FAA-ADD4A9ED6628} - C:\WINDOWS\system32\cgtrlvpx.dll (file missing)
O4 - HKLM\..\Run: [SoundService] rundll32.exe "C:\WINDOWS\system32\npnkrpoh.dll",setvm
O4 - HKLM\..\Run: [syswin] C:\WINDOWS\system32\v6.exe
O4 - HKLM\..\Run: [{8370A066-0702-1033-0321-020202120001}] "C:\Program Files\Common Files\{8370A066-0702-1033-0321-020202120001}\Update.exe" mc-110-12-0000272
O4 - HKCU\..\Run: [IpWins] C:\Program Files\Ipwindows\ipwins.exe

Close all windows including browser and press fix checked.

Download the Killbox.
Unzip it to the desktop

Double-click Killbox.exe to run it.

Select "Delete on Reboot".
Place the following line (complete path) in bold in the "Full Path of File to Delete" box in Killbox:
C:\WINDOWS\SYSTEM32\wineak32.dll
Put a mark next to "Delete on Reboot"
Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.
If your computer does not restart automatically, please restart it manually.

Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/

Install AVG Anti-Spyware by double clicking the installer.
Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
On the main screen under Your Computer's security.
- Click on Change state next to Resident shield. It should now change to inactive.
- Click on Change state next to Automatic updates. It should now change to inactive.
- Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
- Wait until you see the Update succesfull message.
Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
______________________________

Reboot your computer in Safe Mode.

If the computer is running, shut down Windows, and then turn off the power.
Wait 30 seconds, and then turn the computer on.
Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe Mode option is selected.
Press Enter. The computer then begins to start in Safe mode.
Login on your usual account.

______________________________

Delete if present:

C:\WINDOWS\system32\fklwbzk.dll
C:\WINDOWS\system32\beztyaf.dll
C:\WINDOWS\system32\npnkrpoh.dll
C:\WINDOWS\system32\v6.exe
C:\Program Files\Common Files\{8370A066-0702-1033-0321-020202120001}
C:\Program Files\Ipwindows

Empty Recycle Bin
______________________________

Navigate to C:\Windows\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Navigate to C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Clean out your Temporary Internet files. Proceed like this:

Quit Internet Explorer, all browsers and quit any instances of Windows Explorer.

For Internet Explorer 7

Click Start, click Control Panel, and then double-click Internet Options.
On the General tab, click Delete... under Browsing History.
Next to Temporary Internet Files, click Delete files, and then click OK.
Next to Cookies, click Delete cookies, and then click OK.
Next to History, click Delete history, and then click OK.
Click the Close button.
Click OK.

For Internet Explorer 4.x - 6.x

Click Start, click Control Panel, and then double-click Internet Options.
On the General tab, click Delete Files under Temporary Internet Files.
In the Delete Files dialog box, tick the Delete all offline content check box, and then click OK.
On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
Click OK.

For Netscape 4.x and Up

Click Edit from the Netscape menubar.
Click Preferences... from the Edit menu.
Expand the Advanced menu by clicking the triangle sign.
Click Cache.
Click both the Clear Memory Cache and the Clear Disk Cache buttons.

For Mozilla 1.x and Up

Click Edit from the Mozilla menubar.
Click Preferences... from the Edit menu.
Expand the Advanced menu by clicking the plus sign.
Click Cache.
Click the Clear Cache button.

For Opera

Click File from the Opera menubar.
Click Preferences... from the File menu.
Click the History and Cache menu.
Click the two Clear buttons next to Typed in addresses and Visited addresses (history) and click the Empty now button to clear the Disk cache.
Click Ok to close the Preferences menu.

Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________

Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.

Click on Scanner on the toolbar.
Click on the Settings tab.
- Under How to act?
  - Click on Recommended Action and choose Quarantine from the popup menu.
- Under How to scan?
  - All checkboxes should be ticked.
- Under Possibly unwanted software:
  - All checkboxes should be ticked.
- Under Reports:
  - Select Automatically generate report after every scan and uncheck Only if threats were found.
- Under What to scan?
  - Select Scan every file.
Click on the Scan tab.
Click on Complete System Scan to start the scan process.
Let the program scan the machine.
When the scan has finished, follow the instructions below.
IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
- Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
- At the bottom of the window click on the Apply all Actions button. (3)
When done, click the Save Scan Report button. (4)
- Click the Save Report as button.
- Save the report to your Desktop.
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

Reboot in Normal Mode.
______________________________

Please post:

AVG Anti-Spyware log
A new HijackThis log

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pedrotea · Mar 31, 2007

it took a while as I had to take care of a couple of other things. Symantic auto protect still will not load so I guess I still am not done...:sad: here are the logs you asked for:

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 3:35:32 PM 3/31/2007

+ Scan result:

HKLM\SOFTWARE\Clickspring -> Adware.PurityScan : Cleaned with backup (quarantined).
C:\Program Files\WinAce\VVSNInst.exe -> Adware.SaveNow : Cleaned with backup (quarantined).
C:\VundoFix Backups\rqrqqqq.dll.bad -> Adware.Virtumonde : Cleaned with backup (quarantined).
C:\VundoFix Backups\ssqqomj.dll.bad -> Adware.Virtumonde : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\user@realguide.real[1].txt -> TrackingCookie.Real : Cleaned.
C:\Documents and Settings\Default User\Cookies\user@realguide.real[1].txt -> TrackingCookie.Real : Cleaned.

::Report end

Logfile of HijackThis v1.99.1
Scan saved at 3:53:19 PM, on 3/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\hijack this\HJT.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE
O4 - Startup: RollerCoaster Tycoon 3 Registration.lnk = C:\Documents and Settings\user\Local Settings\Temp\{BB6915A6-E21C-4AAD-8F9F-4BCA64E4B735}\{907B4640-266B-4A21-92FB-CD1A86CD0F63}\ATR1.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.Mybasicisp.net
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.21.10/ttinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: wineak32 - wineak32.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

Shaba · Apr 1, 2007

Hi

Open HijackThis, click do a system scan only and checkmark this:

O20 - Winlogon Notify: wineak32 - wineak32.dll (file missing)

Close all windows including browser and press fix checked.

Reboot

Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

The program will launch and then start to download the latest definition files.
Once the scanner is installed and the definitions downloaded, click Next.
Now click on Scan Settings
In the scan settings make sure that the following are selected:

o Scan using the following Anti-Virus database:

+ Extended (If available otherwise Standard)

o Scan Options:

+ Scan Archives
+ Scan Mail Bases
Click OK
Now under select a target to scan select My Computer
The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button
Save the file to your desktop.
Copy and paste that information in your next post.

Post:

- a fresh HijackThis log
- kaspersky report

pedrotea · Apr 1, 2007

Hi, here are the logs. Thanks again for all the help.

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Sunday, April 01, 2007 10:44:46 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 1/04/2007
Kaspersky Anti-Virus database records: 289707
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 88182
Number of viruses found: 12
Number of infected objects: 26
Number of suspicious objects: 0
Duration of the scan process: 01:04:28

Infected Object Name / Virus Name / Last Action
C:\!KillBox\wineak32.dll Infected: Trojan.Win32.Agent.qt skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08C40000.VBN Infected: Trojan-Downloader.Win32.Agent.bca skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08C40001.VBN Infected: not-a-virus:AdWare.Win32.Agent.at skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08C40002.VBN Infected: Trojan-Spy.Win32.VBStat.h skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\user\.housecall6.6\Quarantine\122[1].net.bac_a00256/stream/data0004 Infected: not-a-virus:AdWare.Win32.Softomate.u skipped
C:\Documents and Settings\user\.housecall6.6\Quarantine\122[1].net.bac_a00256/stream Infected: not-a-virus:AdWare.Win32.Softomate.u skipped
C:\Documents and Settings\user\.housecall6.6\Quarantine\122[1].net.bac_a00256 NSIS: infected - 2 skipped
C:\Documents and Settings\user\.housecall6.6\Quarantine\122[1].net.bac_a00256 CryptFF.b: infected - 2 skipped
C:\Documents and Settings\user\.housecall6.6\Quarantine\b122.exe.bac_a00256/stream/data0004 Infected: not-a-virus:AdWare.Win32.Softomate.u skipped
C:\Documents and Settings\user\.housecall6.6\Quarantine\b122.exe.bac_a00256/stream Infected: not-a-virus:AdWare.Win32.Softomate.u skipped
C:\Documents and Settings\user\.housecall6.6\Quarantine\b122.exe.bac_a00256 NSIS: infected - 2 skipped
C:\Documents and Settings\user\.housecall6.6\Quarantine\b122.exe.bac_a00256 CryptFF.b: infected - 2 skipped
C:\Documents and Settings\user\.housecall6.6\Quarantine\system.dll.bac_a00256 Infected: not-a-virus:AdWare.Win32.Softomate.ac skipped
C:\Documents and Settings\user\.housecall6.6\Quarantine\v6.exe.bac_a00256 Infected: Trojan-Clicker.Win32.Agent.jb skipped
C:\Documents and Settings\user\.housecall6.6\Quarantine\win2F0.tmp.exe.bac_a00256 Infected: Trojan.Win32.Agent.qt skipped
C:\Documents and Settings\user\.housecall6.6\Quarantine\winB50.tmp.exe.bac_a00256 Infected: Trojan-Clicker.Win32.Agent.jb skipped
C:\Documents and Settings\user\.housecall6.6\Quarantine\xc23[1].exe.bac_a00256 Infected: Trojan-Clicker.Win32.Agent.jb skipped
C:\Documents and Settings\user\.housecall6.6\Quarantine\xc60[1].exe.bac_a00256 Infected: Trojan.Win32.Dialer.qn skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\cert8.db Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\formhistory.dat Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\history.dat Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\key3.db Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\parent.lock Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\search.sqlite Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\urlclassifier2.sqlite Object is locked skipped
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\log\plugin150_11.trace Object is locked skipped
C:\Documents and Settings\user\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\user\Desktop\OiUninstaller.exe/data0002 Infected: not-a-virus:AdWare.Win32.PurityScan.fk skipped
C:\Documents and Settings\user\Desktop\OiUninstaller.exe/data0003 Infected: not-a-virus:AdWare.Win32.PurityScan.bu skipped
C:\Documents and Settings\user\Desktop\OiUninstaller.exe NSIS: infected - 2 skipped
C:\Documents and Settings\user\Local Settings\Application Data\ApplicationHistory\cli.exe.c88dbd71.ini.inuse Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\ApplicationHistory\hpqimzone.exe.3204510e.ini.inuse Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\administrativeInfo.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\CB_Server_Errors.txt Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.fpt Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\managedFolderTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\propertiesTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\propertiesTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\Cache\_CACHE_001_ Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\Cache\_CACHE_002_ Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\Cache\_CACHE_003_ Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Documents and Settings\user\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\user\Local Settings\History\History.IE5\MSHist012007040120070402\index.dat Object is locked skipped
C:\Documents and Settings\user\Local Settings\Temp\hpodvd09.log Object is locked skipped
C:\Documents and Settings\user\Local Settings\Temp\hsperfdata_user\2936 Object is locked skipped
C:\Documents and Settings\user\Local Settings\Temp\Perflib_Perfdata_520.dat Object is locked skipped
C:\Documents and Settings\user\Local Settings\Temp\Perflib_Perfdata_9bc.dat Object is locked skipped
C:\Documents and Settings\user\Local Settings\Temp\Perflib_Perfdata_9c4.dat Object is locked skipped
C:\Documents and Settings\user\Local Settings\Temp\~DF249E.tmp Object is locked skipped
C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\user\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\user\ntuser.dat.LOG Object is locked skipped
C:\Program Files\hijack this\backups\backup-20070331-112615-201.dll Infected: Trojan.Win32.Obfuscated.ev skipped
C:\Program Files\hijack this\backups\backup-20070331-112616-306.dll Infected: Trojan.Win32.Obfuscated.ev skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\VundoFix Backups\awvvv.dll.bad Infected: not-a-virus:AdWare.Win32.Virtumonde.ic skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\ituidai.dll Infected: Trojan.Win32.Obfuscated.ev skipped
C:\WINDOWS\system32\kvicjbm.dll Infected: Trojan.Win32.Obfuscated.ev skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

Logfile of HijackThis v1.99.1
Scan saved at 10:46:06 AM, on 4/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\hijack this\HJT.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE
O4 - Startup: RollerCoaster Tycoon 3 Registration.lnk = C:\Documents and Settings\user\Local Settings\Temp\{BB6915A6-E21C-4AAD-8F9F-4BCA64E4B735}\{907B4640-266B-4A21-92FB-CD1A86CD0F63}\ATR1.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.Mybasicisp.net
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.21.10/ttinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

Shaba · Apr 1, 2007

Hi

Empty these folders:

C:\!KillBox\
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\
C:\Documents and Settings\user\.housecall6.6\Quarantine\
C:\VundoFix Backups\

Delete these:

C:\Documents and Settings\user\Desktop\OiUninstaller.exe
C:\WINDOWS\system32\ituidai.dll
C:\WINDOWS\system32\kvicjbm.dll

Empty Recycle Bin

Re-scan with kaspersky

Post:

- a fresh HijackThis log
- kaspersky report

pedrotea · Apr 1, 2007

here are the logs

Logfile of HijackThis v1.99.1
Scan saved at 12:13:05 PM, on 4/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\hijack this\HJT.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE
O4 - Startup: RollerCoaster Tycoon 3 Registration.lnk = C:\Documents and Settings\user\Local Settings\Temp\{BB6915A6-E21C-4AAD-8F9F-4BCA64E4B735}\{907B4640-266B-4A21-92FB-CD1A86CD0F63}\ATR1.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.Mybasicisp.net
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.21.10/ttinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Sunday, April 01, 2007 12:12:07 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 1/04/2007
Kaspersky Anti-Virus database records: 289733
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 88182
Number of viruses found: 1
Number of infected objects: 2
Number of suspicious objects: 0
Duration of the scan process: 01:01:56

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\cert8.db Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\formhistory.dat Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\history.dat Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\key3.db Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\parent.lock Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\search.sqlite Object is locked skipped
C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\urlclassifier2.sqlite Object is locked skipped
C:\Documents and Settings\user\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\ApplicationHistory\cli.exe.c88dbd71.ini.inuse Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\ApplicationHistory\hpqimzone.exe.3204510e.ini.inuse Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\administrativeInfo.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\CB_Server_Errors.txt Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.fpt Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\managedFolderTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\propertiesTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\propertiesTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.cdx Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.dbf Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\Cache\_CACHE_001_ Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\Cache\_CACHE_002_ Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\Cache\_CACHE_003_ Object is locked skipped
C:\Documents and Settings\user\Local Settings\Application Data\Mozilla\Firefox\Profiles\n49gkyp0.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Documents and Settings\user\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\user\Local Settings\History\History.IE5\MSHist012007040120070402\index.dat Object is locked skipped
C:\Documents and Settings\user\Local Settings\Temp\hpodvd09.log Object is locked skipped
C:\Documents and Settings\user\Local Settings\Temp\Perflib_Perfdata_520.dat Object is locked skipped
C:\Documents and Settings\user\Local Settings\Temp\Perflib_Perfdata_9bc.dat Object is locked skipped
C:\Documents and Settings\user\Local Settings\Temp\Perflib_Perfdata_9c4.dat Object is locked skipped
C:\Documents and Settings\user\Local Settings\Temp\~DF249E.tmp Object is locked skipped
C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\user\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\user\ntuser.dat.LOG Object is locked skipped
C:\Program Files\hijack this\backups\backup-20070331-112615-201.dll Infected: Trojan.Win32.Obfuscated.ev skipped
C:\Program Files\hijack this\backups\backup-20070331-112616-306.dll Infected: Trojan.Win32.Obfuscated.ev skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

Shaba · Apr 1, 2007

Hi

Logs look good

How are things running now?

pedrotea · Apr 1, 2007

things are running night and day. thank you so much for your help.

I am going to put the zone alarm firewall now. is there anything else I can do to keep this from happening again?

again thanks

pedrotea · Apr 1, 2007

I just rebooted my computer after installing zone alarm and I am still getting the error message that symantic auto protect failed to load. Is there something more I need to do to correct this?

Shaba · Apr 2, 2007

Hi

You already have firewall in Norton so need for ZoneAlarm.

I'd suggest uninstallation & re-installation of Norton (remember to unplug network cable during that process).

Shaba · Apr 9, 2007

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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Security Expert: Emeritus

Security Expert: Emeritus