Need help with all this.

[bluemax51]

I'm a novice at this, looks like I have all kinds of problems. Need help sorting it out.View attachment 3214 :scratch:

Logfile of Advanced SystemCare 3 Security Analyzer
Scan saved at 8:56:42 AM, on 6/4/2009
Platform: Windows Vista (WinNT 6.0)
MSIE: Internet Explorer v8.0 (8.0.6001.18702)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\hp\support\hpsysdrv.exe
c:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\WINDOWS\RtHDVCpl.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Sprint\Sprint SmartView\SprintSV.exe
C:\Program Files\Sprint\Sprint SmartView\RDVCHG.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Sprint\Sprint SmartView\SwiApiMuxCdma.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Users\Mike\AppData\Roaming\mjusbsp\magicJack.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Search Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Search Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Search Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: Search Helper - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [cdloader] "C:\Users\Mike\AppData\Roaming\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [ATICCC] "c:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Conime] %windir%\system32\conime.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\Windows\system32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [Sprint SmartView] "C:\Program Files\Sprint\Sprint SmartView\SprintSV.exe" -a
O4 - HKLM\..\Run: [RDVCHG] "C:\Program Files\Sprint\Sprint SmartView\RDVCHG.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} -
O9 - Extra button: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -
O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com.../en/x86/MuCatalogWebControl.cab?1243892578796
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1244049055555
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 1.6.0_13) - http://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - http://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
O16 - DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} (Java Plug-in 1.6.0_13) - http://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} (Java Plug-in 1.6.0_13) - http://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: (Ati External Event Utility) - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Sprint Con App Svc (CASprint) - SmithMicro Inc. - C:\Program Files\Sprint\Sprint SmartView\ConAppsSvc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: Kodak AiO Network Discovery Service - Eastman Kodak Company - C:\Program Files\Kodak\AiO\Center\EKDiscovery.exe
O23 - Service: Kodak AiO Device Service (KodakSvc) - Eastman Kodak Company - C:\Program Files\Kodak\AiO\center\KodakSvc.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Sprint RcAppSvc (SprintRcAppSvc) - SmithMicro Inc. - C:\Program Files\Sprint\Sprint SmartView\RcAppSvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown - %ProgramFiles%\Windows Media Player\wmpnetwk.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe


"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

 

[Shaba]

Hi bluemax51

What kind of problems you have?

 

[bluemax51]

Missing or empty files and folders, can't seem to get anything to install without something wrong. Wrong Appl. Path, Missing shared .dll to name a few. Don't know what to do with with all the empty folders. Also seem to have Hijacked local host, default URL prefixes and Domain.

 

[Shaba]

Which program finds these?

"Hijacked local host, default URL prefixes and Domain."

If it is Advanced SystemCare 3, I wouldn't be 100% sure that they are real deal.

 

[bluemax51]

It was 10Bit, I tried uploading the HJT Log but couldn't get it to work. The site kept telling me it was an invalid file. I ran HJT 3 times, still no go.

 

[Shaba]

Yes you can't upload HijackThis log but you can copy/paste it to your reply.

So please try that next.

 

[bluemax51]

Can not get HJT File to Copy and Paste to the Forum.

 

[Shaba]

Then you can try to rename it and try again.

If that doesn't help, you can upload to pastebin.com and post back link here.

 

[bluemax51]

This is the only way I've been able to post it, as a link. I can copy, paste or drag to my tool bar but can't paste to the site?<br> <br><a href="file:///C:/Users/Mike/Documents/If%20all%20else%20Fails.log">If%20all%20else%20Fails.log</a>
<br>

 

[Shaba]

That won't help as it is a link to your own computer.

I am afraid you will need to use some another computer for transferring logs.

 

[bluemax51]

I have tried 2 other computers using IE and Firefox. With and without Safe Mode, made any Internet Security changes needed including adding Spybot Forums to Trusted Sites. Made sure Drag and Drop, Copy and Paste was enabled. Still could not paste the file to site. But there was one thing that is prevalent with all three computers mine, my sons and one at a city library. (New) In IE 7 & 8 Spybot Forums would not load pages with out the message: Done but with Errors on the Page. I find it hard to believe that three PC's all have the same problem. Seems like there is a problem here.

 

[Shaba]

That is weird.

Then you can attempt to type what is in log.

 

[bluemax51]

I know this isn't the way it's done but it's the only way I could post it. So here it is :View attachment 3280

 

[Shaba]

That is not HijackThis log.

Let's try this one:

Please download DDS and save it to your desktop.

• Disable any script blocking protection
• Double click dds.scr to run the tool.
• When done, DDS.txt and Attach.txt will open.
• Save both reports to your desktop.

Please copy/paste the contents of the following reports in your next reply:

DDS.txt
Attach.txt

 

[bluemax51]

Don't know what I'm doing wrong, still can't get it to work.

 

[Shaba]

Well if you can't get anything to run, there is not much we can do.

So next this one:

We need to create an OTL Report

1. Please download OTL from one of the following mirrors:
   • This is THE Mirror
2. Save it to your desktop.
3. Double click on the
   
   icon on your desktop.
4. Click the "Scan All Users" checkbox.
5. Push the
   
   button.
6. Two reports will open, copy and paste them in a reply here:
   • OTListIt.txt <-- Will be opened
   • Extra.txt <-- Will be minimized

 

[bluemax51]

I still cannot copy and paste to the site. Working with Microsoft Answers to help fix the problem.

 

[Shaba]

OK.

I can also redirect you to some windows forum for that issue if you like to?

 

[bluemax51]

That would be fine. Forgot to mention, the Extra.txt file didn't appear.

 

[Shaba]

I recommend this place.